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    PetSmart

    2.9 (47 reviews)
    Closed 7:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

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    Reviews With Photos

    Newly adopted kitty.
    Lesli M.

    I like this PetSmart. I only hate that regardless of the time I'm there, Monday morning vs Saturday midday, there's always a long line to check out. There's never enough staff at the registers. But, they'll always be special to me because it's where we got our second cat, Sun! I didn't realize that PetSmart works with the Humane Society and the store isn't the one selling the cats. The Humane Society oversees all of the adoptions. For some reason this made me feel better.

    Beagle mix with FURminator Bath & Brush package
    Asha G.

    Natasha and Maggie were amazing. My beagle mix named Bella was nervous in entering the grooming space, and Natasha knelt down and coaxed my pup inside, greeted her with warmth, and performed an assessment. She was very informative and put my mind at ease about leaving my fur baby in someone else's hands. Maggie had my constantly shedding pup in show dog shape by the time she was checked out. Bella came out prancing. I can't express my gratitude doe this experience. We'll see you next month!

    Dolla a few days after he knew he was cute
    Miyah M.

    I'm so pleased with Dolla haircut, when I seen him I was so thrilled that Tess did EXACTLY what I asked of her. I really didn't even haft to say much to her, my mom dropped him off for me so Tess wanted to speak to me directly just to know what look I was looking for and when I told her she EXECUTED! She's so polite and very friendly I recommend if you come here to make sure to ask for Tess specifically she knows what's she's doing and I also loves dogs you can tell from my baby hair cut and she even gave him a scarf to put around his neck! S/O to Tess she is the REAL in MVP

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    11 years ago

    I primarily come here for the toy selection. I love the Kong products and they have a good variation.

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    8 years ago

    My dog lost her rabies tag. I couldn't find the certificate. I called and they promised to email it to me. Never happened.....

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    10 years ago

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    13 years ago

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    7 years ago

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    13 years ago

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    11 years ago

    Helpful 6
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    Page 2 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    My beagle mix named Bella was nervous in entering the grooming space, and Natasha knelt down and coaxed my pup inside, greeted her with warmth, and performed an assessment.

    Mentioned in 2 reviews

    Read more highlights

    Camp Bow Wow

    Camp Bow Wow

    (53 reviews)

    If I could give less than 1 star I would. Not sure if it is because of management changes or what…read morebut the last time I boarded my dog here she came back with what I think was kennel cough. I vowed never to board her here again. I thought after a few months I would try again since reviews looked better. There is new management now someone named Ashley. I called the day before and booked a daycare visit. I even double checked with the girl and had her records sent over the girl assured me it was ok and to bring her in the morning. I even called my vet In Florida and her daycare there also. Her Bordatella shot was good until 12/2021. All correct on their files but somehow this company continues to report incorrect findings. If a business can't be honest and just own up to their mistake it shows poor quality in manager and owners. Notice my first review of this place was pretty nice and honest. I Brought her in at 6:45 am and they said oh her bordatella is due we can't let her out she will be crated until we can contact you further. Mind you at this point I had already dropped her off and was already at work! If I would have known this I would have never dropped her off. I had to leave work and come back and get her and then drop her back off and then go back to work. ** Yes when I called they did give me my package back of 60 some dollars which was good. Another clue dog parents is your dog does tell you if she likes daycare ...at least mine does because she has been going since she was a puppy. I had 3 other doggy daycare centers in NC and one is next to a vet check my dogs vaccination records that state she was good until December 2021. She cowered as soon as I brought her in and she peed on the floor and tried to go straight to the exit door!!!! Should've been my first clue! I feel bad even bringing her back here. After this experience I will NEVER EVER AGAIN BRING HER HERE!

    We were visiting for a week and I was working during the day. I would be ok to run back to the…read moreAirbnb to walk my dog during the day but I felt bad she would be all alone in the apt all day. I came across this place on a Google search and reached out. I am glad I did. First they have to interview my dog to make sure she is not Cujo so that makes me feel better that they will screen all the campers there and second they make sure we have all the vaccinations. My dog loves it there and she has been there for the whole week and coming back exhausted. I feel better when I am at work while she is at camp. Definitely using them again if I get to come back to Durham on business.

    PetSmart - pet_training - Updated May 2026

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