If I could give less than 1 star I would. Not sure if it is because of management changes or what but the last time I boarded my dog here she came back with what I think was kennel cough. I vowed never to board her here again. I thought after a few months I would try again since reviews looked better. There is new management now someone named Ashley. I called the day before and booked a daycare visit. I even double checked with the girl and had her records sent over the girl assured me it was ok and to bring her in the morning. I even called my vet In Florida and her daycare there also. Her Bordatella shot was good until 12/2021. All correct on their files but somehow this company continues to report incorrect findings. If a business can't be honest and just own up to their mistake it shows poor quality in manager and owners. Notice my first review of this place was pretty nice and honest. I Brought her in at 6:45 am and they said oh her bordatella is due we can't let her out she will be crated until we can contact you further. Mind you at this point I had already dropped her off and was already at work! If I would have known this I would have never dropped her off. I had to leave work and come back and get her and then drop her back off and then go back to work. ** Yes when I called they did give me my package back of 60 some dollars which was good. Another clue dog parents is your dog does tell you if she likes daycare ...at least mine does because she has been going since she was a puppy. I had 3 other doggy daycare centers in NC and one is next to a vet check my dogs vaccination records that state she was good until December 2021. She cowered as soon as I brought her in and she peed on the floor and tried to go straight to the exit door!!!! Should've been my first clue! I feel bad even bringing her back here. After this experience I will NEVER EVER AGAIN BRING HER HERE! read more

Camp Bow Wow - Sleepy pup - Pet Training Near Me - Durham, North Carolina

We were visiting for a week and I was working during the day. I would be ok to run back to the Airbnb to walk my dog during the day but I felt bad she would be all alone in the apt all day. I came across this place on a Google search and reached out. I am glad I did. First they have to interview my dog to make sure she is not Cujo so that makes me feel better that they will screen all the campers there and second they make sure we have all the vaccinations. My dog loves it there and she has been there for the whole week and coming back exhausted. I feel better when I am at work while she is at camp. Definitely using them again if I get to come back to Durham on business. read more

My dog is not all that social and it was great seeing her interact with the staff and other dogs as she got more comfortable!

I am beyond disgusted with my latest experience with Camp Bow Wow North Durham. My dogs have been boarded there in the past and had no issues, but this latest boarding experience Camp Bow Wow NEGLECTED TO FEED BOTH my dogs in the 3 days they spent there. I packed individual labeled food bags for each of my dogs to eat 2 meals each day. After bringing my dogs home, I realized way too much food was leftover. I counted the bags and they had only fed my younger dog ONE TIME IN 3 WHOLE ENTIRE DAYS. My older dog ate three times in 3 days. They were to be fed 2 times daily per my instructions. If they were just not eating, I'd expect to be notified by CBW, but my dogs have never had issues with eating while away in the past so I suspect this was not the case. They were absolutely STARVING when they came home. This is neglect on Camp Bow Wows part. On top of this, my dog was having some behavior issues around other dogs and I was told he should probably go home early, which was understandable, but after thinking about it, I'm thinking he had behavior issues because he was STARVING for 3 days while in their care. We will never be back and I absolutely do not recommend your dog be boarded at Camp Bow Wow North Durham unless you want a neglected starving pup to come home after their stay. UPDATE- they just called and explained that my dogs had anxiety and were not eating and apologized for not calling to let me know. The manager was super kind and apologetic and I received a full refund for the lack of communication. read more

The inlaws moved to OK, which comes with some cons. No more pet-sitters, for one. We've been taking our two dogs over to this CBW whenever we leave town. The staff has learned their names (or does a quick check of the records before we arrive!); but I think it's genuine... they've remarked on different quirks that demonstrate they've spent time with our animals. This is great of course. The camp camera I mentioned in my last review, is accessed via their website. It is very low-res and also slow to load, which is frustrating because it results in a grainy and choppy feed. Depending on how many dogs are in the play-pen, it may be tough to even locate yours! Further, the window is actually cropped smaller than the camera's view (this becomes evident if you choose to use the "snapshot" feature -- the resulting still photo is actually a larger crop than the live action screen). They could really stand to improve that, especially as the feature is meant to be a draw and comfort to overprotective parents =) Our dogs actually seem eager to come, rather than scared. And this is definitely a good sign. Though I've been disappointed to bring them home and discover fleas (which they certainly didn't arrive with!). Additionally, one of our dogs has floppy ears, which were frayed (we think from being in the kennel) when she came home. I do think the dogs generally get more out-of-the-kennel time here than they would at other places. We have not however toured this facility, so I'm not sure the size of crates... we also opt to keep both our dogs in a single crate, which may have contributed to the increased risk-of-ear-fray. They are great about following your instructions in terms of administering specific amounts of food and schedules, as well as medication or even special treatment (we've been providing them a balm for our dog's ears, as well as a cone). The one thing I can't recommend are the grooming services. On last visit, we requested both of our dogs' nails trimmed since we hadn't gotten to them in the last week, and wouldn't be able to over the holidays. The nails were :barely: shortened. We do have black-nailed dogs, which admittedly, are tougher to trim since it's more of a guessing game; but I was disappointed with their conservative cut. We ended up redoing them once home. read more

Hands down they are the best. The amount of care and love they show my dog and the other dogs there is unmatched. Our pup knows when it's her time to go to "Camp". She excitedly starts barking until we jump in the car. When we turn off the free way, the barking starts again - she's excited to see her many camper friends and camp counselors. Jessie and Ashely are two of her favorites, but she doesn't discriminate as long as the belly rubs and ear scratches keep coming. Thanks for all that you do, Camp BowWow North Durham / Bennett Place. We are all so happy with the care, socialization, and love our pup receives while there! read more

These people really love dogs and treat your pup as their own. My dog loved it here and gets excited when we pull up.

My dog loves going to Camp Bow Wow. He gets excited once we pull into the parking lot, and practically drags me in once we get out of the car, so I know he gives it rave reviews. I appreciate the interview process and the thought that goes into determining the different play groups each day. The staff I've talked to have been very knowledgeable about dog behavior, so I feel more comfortable having my dog play with other dogs here rather than at the dog park. A few years ago there was a small incident where my dog got bitten at camp (after jumping on another dog's back), but because of how well the staff handled the situation I feel comfortable leaving my dog here when I travel out of town for several nights. When I leave him overnight the staff ask lots of questions and take notes of special instructions, feeding schedule, medications, etc. They don't bat an eye when I show up with an obscene amount of belongings for my dog's short stay, and provide me updates when I call to check in. I also watch him on the doggy cameras! It can be pricey, but comparable to getting dog sitters through new apps/websites, so it's worth it to me for the happy and tired pup I get to bring home. read more

We humans, and our dogs, love Camp Bow Wow in Chapel Hill (which is really, technically in Durham, but whatever). Our dogs FLIP OUT when we enter the parking lot - they honestly cannot contain their excitement between the parking lot and when I hand over their leashes. I love many things about this place. Even though they clearly have a ton of dogs come through every day, they know my dogs' names, personalities, and are so wonderful and sweet when they greet them. They're great, calm, and nice, even when there are probably close to 100 dogs howling in the room next door all day long. I also love that they have webcams set up, so you can watch how much fun your dog is having. I've also been a helicopter mom before and called when I couldn't see my dog, and they helped me out without making me feel like a crazy dog mom. Their prices are totally reasonable, both for day camp and for boarding. They treat the dogs well, with love, and are great about always providing supervision. read more

I really can't rave about this place enough! I boarded my dog here for 4 nights and 4 days last weekend. I was a little nervous since this was only my second time boarding my dog and the first experience (at a different establishment) wasn't the best. This place exceeded all of my expectations! Every interaction that I had was fantastic! The interview process was great and ensured that my dog would be playing amongst other well behaved dogs. The owner gave me a tour of the facility and was happy to answer all of my many questions. I loved that I could watch my dog while she played all day! I could tell that she was having a wonderful time which gave me some peace of mind and allowed me to enjoy my vacation since I knew my pup was in such good hands :) thank you so much to everyone here for taking such good care of my girl! read more

This was the first time we have had to board our dogs and I am thrilled about this experience. From our interview to pick-up, they went above and beyond. We will definitely be back at this location with our pups!! read more

UPDATE: the owner of this location reached out to me and was incredibly nice. She offered to let us use the days that had expired, which is more than generous. Thanks Cindy for such great customer service! First of all, most of the people that work here are truly wonderful. Our dog LOVES going to camp and they really do seem to enjoy taking care of him. It's great watching him have so much fun on the cameras! That being said, please be aware of a few things. The only affordable way to pay for daycare/boarding is to buy "packages" upfront. What will never be mentioned to you however is that these packages have expiration dates. When is the expiration for the days of camp that you already paid for? They won't tell you until it's already expired! I specifically contacted them to ask how many days we had left on our package (something else they don't keep you informed of unless you ask) before I booked more. I was told we had 3, so I booked 3 more daycare days. Then when my husband shows up to pick up the dog, they charge him $25 and tell me on the phone it's because our last 3 days expired! So not only did we not get to use the days we'd ALREADY paid for, then we get charged for another one, at full price! In one fell swoop, they get $75 out of us, who have been loyal customers for 2 years! All I'm saying, is make sure you ask when the expiration date of the package is you're buying (get it in writing) so you can use what you pay for - hopefully I can save some other poor soul from wasting all of the money we did. read more

Ovie is obsessed with camp bow wow. We love taking him here for several reasons. First, it's great for socializing your dog with other dogs. Second, by the end of the day, Ovie is exhausted and we can have a peaceful evening. Always a plus for puppy owners! The staff here don't always come off as outgoing. But I really love the fact that they know who Ovie is and adore him. They're great with follow up and giving him his food during the day. It's a nice bonus to get to watch him play on the webcams they have set up. although, i'm going to warn you that you will be insanely jealous if you're watching your dog play while you're at work. To be honest, I'm really speaking for my dog when I say this place rocks. The fact that his tail might break off from wagging so hard when we pull up to this place is evidence enough that it's an awesome place for dogs to play during the day. read more

I don't know who loves Camp Bow Wow more - humans or dogs?! We chose Camp Bow Wow for boarding over cheaper alternatives because our dog needs lots of exercise and loves to socialize. And I couldn't be happier with my choice (and I am certain my pup would say the same). Before attending camp, the "campers" (as they are called by the staff) must go through an interview, which includes a free day at camp. The interview ensures that all of the dogs are friendly and do well in this environment. Our pup was terrified at first, this being his first time to play with so many dogs at once, but soon came to enjoy the atmosphere. When you drop your dog off, the staff treats it like you're dropping off a child, recording special instructions. And at pick up, they remember each dog and have little stories to tell about their experience. While $40 per day for boarding is probably 2x what you'd pay at your vet, for a young, social dog, it is well worth the cost. And you can verify that your money is well spend by watching your pup playing on their "camper cams." I actually felt badly taking him home since I'd never seen him wag his tail so much! read more

Camp Bow WoW infected my dog with kennel cough ! Ive talked with the manager and she stated there will be no help given to my dog! Cooper is a cute little hound dog and we went through every requirement that bow wow told us to and they gave us assurances that cooper would be fine ! But now poor lil guy stays up all nite coughing from his trip there! Chapel hill site is infected DO NOT let your dog stay there ! They will not help me only say its not there concern ! I even offer to pay for half of the med bills or even 25% but the manager declined any help to my puppy ! WILL NOT BE BACK !! read more

--Personal Experience-- I've been bringing my 1.5 year old black lab mix Ellie-Mae to Camp Bow Wow for both daycare and boarding since summer of 2011. She has been to a bunch of different kennels and daycare but she obviously loves Camp Bow Wow the most. She's actually there now while I'm on the west coast! Without question the #1 selling point about this place is the level of activity that your dog gets each and everyday. After the initial interview (which screens for appropriate temperament with other dogs), the camp divides campers by size and allows for a full day of play with lunch and naps in between. You can check out the live "Camper Cam" on their website to get a better idea. My Ellie is quite possibly THE most energetic dog I have ever seen but even she gets wiped out - sometimes a whole day after she returns home. Great for me. I only wish the facility was closer to my place in Chapel Hill. Lastly, it's nice to know that your dog is in good hands. I have full respect for every staff member at CBW on Bennett Rd (a special shout out to Reese who always seems to give 150% to each pup). I've never once felt that Ellie has been mistreated or neglected. --Services/Pricing-- CBW offers both daycare & boarding. Boarding may seem expensive upfront but it includes overnight stay plus *full* daycare. Other places I've seen only include a few daily potty-breaks or may offer daycare at extra charge, and if you do the math it often adds up to the same price. Personally I think the all-inclusive approach used by CBW is far better in terms of consistency and reliability for each and every camper. If you're like me and intend to use daycare a lot, you can purchase the 20 day package plan which currently will put you around $18 bucks a day. Also be sure to ask if they still offer a student or military discount. Overall, I would definitely recommend that anyone with a social, energetic dog at least give Camp Bow Wow a try. The first assessment is free so why not? ...and if you're in a really generous mood mention Lindsay/Ellie-Mae sent ya. That gets her a free nail trim and those things grow like crazy :) Good luck! read more

More than the fact that we (the humans) love Camp Bow Wow, our Kingsley LOVES Camp Bow Wow. We've been taking him there for doggie day care and occasional long-term boarding ever since we got him from rescue. Before him, we used to take our dog of 10 years Toby. The best thing about CBW is the staff. They really care about the dogs and know Kingsley on sight. They had a recent change in ownership, which we were nervous about at first, but since a) they kept the amazing staff and b) the new owner has started Yappy Hour and keeping foster dogs at CBW, I know our pup is in the best of hands. He's been well-socialized (especially for a rescue) and comes home tired and happy. If there was ONE thing I have wished for the camp, it's that there was someone on-site 24 hours for overnight boarding. But that is very rare in these parts. I know Kingsley's in the best hands and apart from having a dogsitter at our home (which they can help you find), we will make reservations for him for most of our trips. read more

Camp Bow Wow is a great place for both daycare and boarding. When I first moved from Atlanta, I was despondent that I was leaving his favorite daycare and their awesome staff. I was dubious at first, but ended up being very pleasantly surprised at how good Camp Bow Wow's staff is with him. He's always tired and happy when I pick him up from daycare and because of that, he doesn't realize it when I have to leave him for boarding. He has a lot of separation anxiety, so by the second or third day of boarding, he tends to get sad and eats very little. I am generally pretty anxious about that and the staff is great at allaying my fears when I call and check-up on him. During one of his stays, they even went out of their way and put chicken broth in his food to entice him to eat :) The pet-cams online are always entertaining and they maintain the facilities nice and clean. They get 2 paws up from my pup! read more

We brought our lab puppy here for a few months. He LOVED it. He would get so excited whenever we said the word "camp" and he would race to the car in the morning to go. When we picked him up he was always completely tuckered out and we felt so great knowing he was spending his puppyhood socializing and being active. Only two complaints are that he would sometimes come home smelling awful (peed on or stepped in poop) and dogs can't attend once they are 6 months if they aren't neutered. read more

My family has been extremely pleased with the patience, professionalism and genuine care Camp Bow Wow of North Durham staff have shown us and our girl, Mamaduke. She is always excited when we pull in the parking lot and although she is not the most playful, staffers meet her needs with lots of affection. Mamaduke also was treated to a Spa Day and Camp Bow Wow did a WONDERFUL job. Her coat is shiny, she smells good and the brushing service really cut down on her shedding. We live in Alamance County but would not consider taking Mamaduke anywhere else. Thank you Camp Bow Wow of North Durham! We appreciate you!!!! read more

We have an 8mo old rescue puppy who we've had for 3 months. He has had some issues with anxiety and fear due to a difficult early life. For the first week, he was scared of camp and stressed due to the change. My guess is it smelled like the vet and sounded like the shelter. It broke my heart to leave him there knowing he was scared, but I also know he is a very social dog, and HATES being crated during the day. So, it was worth a good solid try. I checked in on the camera to see how he was doing. He seemed to gradually be getting comfortable and having more fun. By week 2 he is going in willingly with tail wagging and having a blast! I attribute this quick turnaround to a genuinely caring staff who have made my puppy feel safe and loved. In one of the early days when he was freaked out and shaking in the lobby, they got down and offered him treats and pets and he warmed up and went back with them willingly. Multiple staff members have told me how much they love my dog. It delights me to know that he's loved and safe AND he's playing his little heart out and coming home tired and much less restless and board. Camp is also perfect for a hot summer afternoon because he loves to cool off in the pool. read more

Lived right nearby for 2 years in 2012 - 2014 so granted things may have changed but we had an excellent experience with Camp Bow Wow. I wanted to post on here because we've moved to a different city now and don't have any Camp Bow Wows very close and miss our old boarding place. Everyone was super nice, our dog never had any issues, the price was very good value especially with the included play time and camera availability. I wouldn't hesitate to take our dog again. read more

We've been taking our dog here for a couple of months for day camp. The staff is always wonderful. They vet all new dogs for their vaccinations and the dogs temperament. I wish they had an outside grassy area but otherwise this place is awesome. read more

Our puppy loves going here! She's gone for a few weeks now and gets excited as soon as we pull into the parking lot. She comes home tired and happy at the end of the day. The staff are great -- efficient, friendly, and knowledgeable. We love watching our puppy throughout the day on the webcams. Really highly recommend! read more

I can't say enough good things about this place. I recently adopted my first dog and he's very shy and passive for a 45lb shepherd mix. He's totally coming out of his shell here, plays with other dogs and expends a ton of energy that even several walks a day don't seem to do. The staff is so nice, very understanding of my worry about dropping him off there and leaving him....The ability to check in on the web cam is so wonderful. I have a feeling Sam will be attending camp for years to come! read more

We loved our first experience with Camp Bow Wow! We've been living around the corner from this location for four years completely unaware of its existence--but I'm so glad we uncovered it! We boarded our dogs for four days recently, and it was one of the best boarding experiences we've ever had. One of our dogs is frequently nervous, and aside from being excited to come home, she seemed surprisingly unfazed by her boarding experience--a very good sign! More than anything, I adore the Camper Cams. I'm a worrier and like to keep tabs on how my babies are doing! Seeing them interact with all the other pups and the CBW staffers on the Cams made me feel even better about their CBW experience. Though this was our first visit, we will certainly be back, both for boarding and for camp! read more

Camp Bow Wow is amazing and take all your fears away when you drop your dog off with them. Whether your working with Amy or Cindy in booking your dogs daycare or visit, each staff member takes care of you. I have two Jack Russells and they love going there to get rid of some energy, but I love it because the staff keeps you informed and up to date on your dogs day. The only battle we have with our dogs and Camp Bow Wow is which one will get camper of the week first. They are both competing against each other to see who will win it first. The older one (Baxter) thinks he can win before his little sister (Anna Belle). The winner is yet to be decided. read more

It means the world to dog owners when they feel totally comfortable leaving their pets at a doggie day care and that place for me is this camp bow wow location. That is why I am willing to drive 30 minutes out of my way to work and to home. It is worth fighting traffic knowing my sweet pet is in good hands. I can't thank the staff enough. They stand on their feet for long hours to watch over these dogs and I so appreciate them. read more

We have been going to CBW for about 2 years. In that time we have been very pleased with the care our labradoodle receives. The telling sign for me is how he reacts when we pull into the parking lot. He gets really excited when we go since he has a ball and comes home worn out from playing. I like the fact they have cameras so you can check up on your dog and see how they really act around other dogs. But I seem to check the cameras less often since I am comfortable with the staff and the care they provide. I just discovered they have an iPhone app and will definitely use it to schedule appointments and use the camera feature. read more

The staff are very friendly, accommodating, and professional. Whether it be day time drop-off or boarding during a vacation, they take great care of dogs. My dogs love staying there and I cannot recommend them enough. read more

My dog loves day camp and is always excited to go. The staff are always friendly and seem to genuinely care for my pet. I like the onsite cameras so I can log in the app through out the day and check on Cooper read more

I foster dogs thru Blue Ridge Boxer Rescue. Anytime I have a very "active" dog I know I can trust CBW to provide a safe space for my foster dog to unleash some energy. My current foster dog Bella cannot wait to get in the door everyday. Its her favorite place in the world. The staff is friendly and respectful of any special needs. I have been an on and off again customer for years. If your dog loves other dogs and needs to expel some energy this is the place. read more

This Camp Bow Wow location was wonderful for our dog Biscuit. She was boarded here many times during our three years in Durham, and we felt very comfortable with the care she received here. Biscuit has special needs, as she is extremely timid and uncomfortable with strangers (everyone is a stranger to her except my husband and me), and she is also scared of most surroundings and objects, except other dogs. After failed attempts leaving her with friends and professional pet sitters, we brought her to Camp. The staff always greeted her by name and gave us updates on her activities when we returned from vacations. One staff member even sat with Biscuit while she ate dinner because (due to her anxiety), she hadn't been interested in eating. The staff also helped us by supplying mix-ins to encourage her to eat. The staff were always very pleasant, and were extra gentle with our timid dog. I can't say that Biscuit ever loved being left at camp, but it was truly the very best option available, and the only place that I felt comfortable leaving her. The camper cams are great, and I loved watching her play during the day. I'm so grateful for the awesome staff here, and wish we hadn't needed to relocate from NC because the care we received at a different Bow Wow location wasn't up to the wonderful standards set at the Chapel Hill location. I'd highly recommend this Camp Bow Wow for boarding and/or daycare! read more

My husband & I love this place for our Lab! Our dog gets so excited in the car when he sees us pulling into the parking lot. They also have an APP & a video cam that allows for you to watch your dog play, which is a plus! Highly recommend! read more

I really enjoyed my experience with this Camp Bow Wow location and I'm pretty sure my dog did too! The staff was friendly and when I checked in on the webcam I could see that Chai really was having a great time. The location just wasn't the best fit for me and I have transferred Chai to a more convenient Camp Bow Wow location, but that is not a reflection on the facility at all. However, I didn't transfer Chai for a few months after leaving the Chapel Hill location and I would have thought they would have followed up since Chai just stopped going, but they didn't. But overall, my experience at this location was great and I highly recommend it. read more

Awesome service!! My pup Loki just loves going to camp 3-4 days a week. The staff is friendly and take great care of my dog. He leaves both happy and tired! I cant say enough how much I like bringing him here. read more

Like most dog owners, I am extremely concerned about my dog's well-being and happiness and this CBW location is great. My dog went there about once a week for day camp and multiple times for overnight camp for about a year (until we moved out of state). He loved it there and they knew him very well too. I never had to worry he wasn't happy or well taken care of and the entire staff was crushed when we told them we were moving and he wouldn't be coming back. read more

My wife and I sent our 2 pups to Camp Bow Wow Chapel Hill for 3 years while we lived in Durham, NC. Our dogs are older, take meds, and have mobility issues so they take some careful watching. The staff at Camp Bow Wow of Chapel Hill were always great. They knew our pups by name, enjoyed them at the Camp and always took good care of them. We traveled on a regular basis and never had to worry when they were there. The facility was always well maintained and super clean. The cameras were great too so we can could check in if we wanted to. Same with calling if we ever wanted to hear how they were doing. While we have moved to Connecticut we miss everyone there at Camp Bow Wow! read more

Great staff. Spice loves going to Camp. Easy drop off and pick up. Spice is always wagging her tail going in and coming out. Sleeps well at home in the evenings after day camp. read more

great place! came here after living in chicago for years. My dog fit right in almost immediately. The staff were great; very courteous, helpful and knowledgeable read more