Really excellent service! We came in to get our dogs' nails trimmed- our older dog is pending…read moresurgery for a torn ACL and the groomers at PetSmart wouldn't touch her (completely understandable). Her nails were getting super bad and I don't feel comfortable trimming them myself. The booking process was super easy and it was confirmed quickly. She was able to trim both dogs' nails while we waited and they look better than ever! I've been looking for a new groomer since our last one moved on and I'm glad to have finally found one!!!

Danielle always takes great care of my two miniature schnauzers! And, my pups walk right in every…read moretime so I know they feel safe, as well. 5 out of 5!

I loved Az. She cute my Oreo so well. He was severely matted a complete mess. Came home looking…read morefly. Thanks Elliotte's Pet Spa and Salon for always getting my baby right.

We've been clients since we rescued our dog in early 2023. Called on a Tuesday, was told his…read moreregular groomer wasn't available for 2 months, but that Elliotte himself had an opening on that Friday so we booked the appt. Elliotte gave our dog to a groomer we've never met and who, apparently, didn't read any of his grooming notes. We were not notified of the stylist change. We were charged $96 dollars for this cut because of 4 matted areas on his chest. At pickup we were told matting is caused when adult dog hair mingles with puppy hair. Our dog is 3.5 years old, and later found out they didn't have his actual DOB on file, even though we diligently submit his vet records. We were told they tried calling both mobile phones on file and neither of us had a missed call. We did, however, get a long text message that he was getting shaved. The pics show what we picked up. When I finally got ahold of James, I was told that when Elliotte hands off an appt, he personally oversees the work. Let that sink in. They offered to let me bring him back but I declined since I knew I could do a better job of shaping his head/ears/tail and he really didn't have any other hair to cut! I respectfully asked for a refund and was told that wasn't their policy. (I've always been a little suspicious they are a cash-only business which is an inconvenience. Getting our dog groomed there is the only time we need to withdraw paper money, and we are typically charged more than the estimated cost.) Their final offer was to give us a discount to bring him back to his assigned groomer. No one at Elliotte's Pet Spa is getting their hands on our dog again. I normally don't take time to write reviews but Elliotte's Pet Spa prides themselves on the Best of Durham award and I wanted anyone considering them to see what happened to our pet.

We found a dog in the street and we decided to adopt him after fostering for a bit. This was his…read morefirst grooming appointment! The staff was kind, patient and thorough and did a wonderful job with Bernie thank you all!

Pam the owner and her staff do an outstanding job with our 1 1/2 year old long haired Shih Tzu!…read moreMary does an outstanding job washing our little Player and Bree does an outstanding job grooming our little 14 pound Player. Complete with trimming his legs, trimming his nails combing out all his hair plus giving him a beautiful bow each grooming! Highly recommend Pam's Paw Prints for your dogs grooming. They give Player outstanding care, they are very friendly and we have been going every four weeks for a year! Definitely a place to consider for your Shih Tzu! Did I mention the place is super clean too!

It's so easy to miss it if you're not paying attention as it is on the far end of a parking lot…read morenear the stop lights. Great and easy service. It appears the groomers work on a week by week schedule from my understanding which can make it difficult to plan ahead if you have a set schedule like myself but if you find time it's so worth it. I was having a hard time finding a groomer after moving here, and a friend recommended this place. Love it! My dog was so well groomed and smelled great and loved the touch with the bandana that's always different every time I pick her up!

The Pampered Pooch is top tier. The customer service is excellent and they treat my Onyx with such…read morelove that she jumps out the car to be serviced. I'm always greeted with kindness and my fur baby is groomed so beautifully. Can't recommend this establishment enough. 5 STARS!

We really like Jill and the others at Dog Stylists! We've been bringing our Havanese here since she…read morewas a puppy and they do a great job. She always looks so pretty, and we love how close to our house it is. The friendly cats who are there to greet you are also enjoyable.

The groomers are skilled and patient. My three little dogs look the best they've ever looked.read more

I have been using Adore to groom my senior WestiePoo for over 6 months. John did a good job and is…read morevery nice. I have been trying to schedule and confirm an appointment for two weeks now: texts, voice mails and messages on website. I have received NO response. I am assuming there has beg some major problem for this many efforts to reach them to go unanswered. That is why the three stars. Does anyone know what's up? Update: there was a failure to communicate. John got in touch yesterday and did me a HUGE favor by coming over this am to groom Lacy. I really appreciated it.

Had such a wonderful experience! So convenient for them to come to you especially when I have a dog…read morewith anxiety. I will definitely use them again.

Small local business doing their best to response to changing community health conditions…read more Only place I know that has self serve dog wash equipment. What I can struggle to do at home is so much easier with professional grade facilities. Thanks y'all!

We love Livy's walk-in grooming services! We brought in our nervous dog for a nail trim, and the…read moreexperience was fantastic. The groomer was gentle, patient, and incredibly quick--our dog was in and out in no time. Highly recommend.

Tasha has been the groomer for our dog for over 5 years. She's very nice and I believe cares…read moregreatly about what she does and how she does. The last couple of times she groomed our dog there were a couple of issues, so the last time she came to our home to take care of our dog I brought those issues to her attention. A few days later she sent an email ending our "business relationship" because though our "complaints and concerns are valid" she "could not confirm or deny" what happened. I wish to point out that when I told her of these concerns that I was as polite as I could be with her, so that she was aware of what happened. In her email to us she expressed that she felt very anxious while working on our dog after our exchange. Which is part of the reason she quit. After 5 years of having her come to our house to groom our pet and having a pleasant business relationship we thought we had, we thought that bringing things like this to her attention would be nothing more than something for her to consider while working on our pet, regardless of whether she could confirm or deny what she was being being told.

Tasha has been incredible! We've been having her groom our senior lab and anxious berner. She is…read moreattentive (hello, I had no idea my berner's dew-claw was split), gentle, and super responsive. I am so glad I found Tasha and Sparklin' Petz Mobile Grooming. Highly recommend!

UPDATE: the owner of this location reached out to me and was incredibly nice. She offered to let us…read moreuse the days that had expired, which is more than generous. Thanks Cindy for such great customer service! First of all, most of the people that work here are truly wonderful. Our dog LOVES going to camp and they really do seem to enjoy taking care of him. It's great watching him have so much fun on the cameras! That being said, please be aware of a few things. The only affordable way to pay for daycare/boarding is to buy "packages" upfront. What will never be mentioned to you however is that these packages have expiration dates. When is the expiration for the days of camp that you already paid for? They won't tell you until it's already expired! I specifically contacted them to ask how many days we had left on our package (something else they don't keep you informed of unless you ask) before I booked more. I was told we had 3, so I booked 3 more daycare days. Then when my husband shows up to pick up the dog, they charge him $25 and tell me on the phone it's because our last 3 days expired! So not only did we not get to use the days we'd ALREADY paid for, then we get charged for another one, at full price! In one fell swoop, they get $75 out of us, who have been loyal customers for 2 years! All I'm saying, is make sure you ask when the expiration date of the package is you're buying (get it in writing) so you can use what you pay for - hopefully I can save some other poor soul from wasting all of the money we did.

If I could give less than 1 star I would. Not sure if it is because of management changes or what…read morebut the last time I boarded my dog here she came back with what I think was kennel cough. I vowed never to board her here again. I thought after a few months I would try again since reviews looked better. There is new management now someone named Ashley. I called the day before and booked a daycare visit. I even double checked with the girl and had her records sent over the girl assured me it was ok and to bring her in the morning. I even called my vet In Florida and her daycare there also. Her Bordatella shot was good until 12/2021. All correct on their files but somehow this company continues to report incorrect findings. If a business can't be honest and just own up to their mistake it shows poor quality in manager and owners. Notice my first review of this place was pretty nice and honest. I Brought her in at 6:45 am and they said oh her bordatella is due we can't let her out she will be crated until we can contact you further. Mind you at this point I had already dropped her off and was already at work! If I would have known this I would have never dropped her off. I had to leave work and come back and get her and then drop her back off and then go back to work. ** Yes when I called they did give me my package back of 60 some dollars which was good. Another clue dog parents is your dog does tell you if she likes daycare ...at least mine does because she has been going since she was a puppy. I had 3 other doggy daycare centers in NC and one is next to a vet check my dogs vaccination records that state she was good until December 2021. She cowered as soon as I brought her in and she peed on the floor and tried to go straight to the exit door!!!! Should've been my first clue! I feel bad even bringing her back here. After this experience I will NEVER EVER AGAIN BRING HER HERE!