I was looking for a place to board my 10 year old, intact, Pitbull and stumbled across Perfect Pet…read moreResort. They left me impressed with every step of their process. With only a few minutes left until closure, Maria didn't hesitate to give me a tour of their beautiful building. They also require an "orientation day" to ensure all pets are a good fit for their facility. I know my sweet baby boy becomes increasingly anxious while I'm away, so I was concerned about how he would handle his orientation. Erica contacted me to let me know he was uncomfortable, but didn't use that as a reason to say he wasn't a good fit, as I assumed they would. Instead, she gave my pet some individualized attention and moved him to a quieter section of the facility, Cedar Park. With updates throughout his orientation from Erica, I was assured he was in truly caring hands. Still, I was a bit nervous to board my dog for 5 days as I traveled across the country for a seminar. Erica suggested bringing him in again before my trip to get him further acclimated. While I was still a little uneasy about leaving him, I knew he'd be in the best care provided in my absence with Perfect Pet Resort. The atmosphere is beautiful and the service is outstanding! I can't imagine leaving my pet anywhere else in the foreseeable future. Thank you Erica & Cameron for ensuring my pet had the best stay possible. Thanks Maria for reassuring me that he would be well cared for. Until his next stay...

Absolutely livid - For years we were happy with The Perfect Pet Resort, but that entirely changed…read moretoday after our 3 dogs stayed for 9 days ($3,000 bill). At booking, I explicitly stated our youngest dog, Pixie (turning one during her stay), was not spayed due to vet recommendations. I also made it clear I wanted my 3 dogs together. Pixie is anxious and I didn't want her alone for 9 days when she is used to being with our other 2 pups. I called twice beforehand to confirm protocols if she went into heat, and was assured they would monitor her and keep her separate from group activities. Despite this, upon drop-off, staff had separated Pixie from her siblings. The person at check-in said they had Pixie staying in a different room. Before drop off, I brushed Pixie out so it would be easy to care for her. She is a long haired Havanese so fur maintenance takes a lot of time. After a stressful back-and-forth and call with a manager, I was told they could downgrade the pups room but would be then be able to keep the together. I agreed to this. During the call it was also revealed they had her incorrectly listed Pixie as spayed. We resolved it: they were finally put together, and management promised extra attention to Pixie in case she went into heat and free cuddle time during her stay. The true breaking point happened at pickup today after a 9-hour drive from SC. In addition to the boarding, I paid for brushing every other day, plus a bath and brush-out on pickup. Pixie was handed back to us completely covered in severe, skin-deep mats across her entire body--behind her ears, legs, belly, right side, back and base of her tail. This proves multiple failures: Zero Brushing: The paid-for brushing services clearly never happened over 9 days. Ignored Grooming: The staff who supposedly bathed her today completely ignored severe matting. Lack of Oversight: Basic handling would have immediately revealed the mats. Now, after a $3,000 bill, I have to pay a specialized medical groomer to shave her down to her bare skin because the matting is a safety risk. This wasn't a one-off mistake; it was systemic negligence across multiple staff members over multiple days. Spoke to the manager who offered to refund the 'brush outs' and bath--a drop in the bucket compared to the cost of a specialized medical groomer shaving my dog to the skin. Completely lost all trust in their care of my pets. Beware. Save yourself and your pet the stress. Go elsewhere.

This is the second time i have used this kennel and this is the last. The first time i asked the…read morekennel to provide feedback on how my animal did with the pool since she loves to play with the water from the hose. When i picked her up there was no feedback provided and when i asked which attendant was with her the answer was that they did not know. Ok fine. I didn't like it but the dog was fine. The second experience was absolutely horrible. I brought them a happy, and very energetic animal and i picked up an injured dog whose feet were so worn she could barely walk into my home and she has several small lacerations on her head. The cuts were from another animal that were the result of an incident in group playtime, this is what i was told over the phone. Ands i gave the voicemail. When i talked to the manager i asked why was she in group play since i specified she not be placed in group since she was a rescue and while being an absolute sweetheart she does not appear to play well with others. This information was provided at least twice to the kennel. The manager looked at her file and no notes existed that indicated this. As far as her feet go, the condition of her pads is something that develops over a couple of days. Has any attendant even briefly checked her feet after the pool or considered how she was walking she could have been spared this very unnecessary pain and discomfort she is currently experiencing. I was told by the manager that my dog was seen tip toeing after the pool, this is a understatement of how she is currently walking, she can't walk This unfortunately is a tale of inadequate supervision, and poor care at best. Do not take your animal here. On the plus side i received a 10% discount to make up for their mismanaged care of my dog. The photos show her head after care on the left, and before on the right

We have used this kennel several times over the last 3 years and have our dogs profile in their…read moresystem. Up until now it has been fine. When I dropped off my dog last Wednesday, the young man working the counter told me I could not leave my dogs blanket with him because there's kennel cough going around and somehow that spreads it (even though my dog himself was there). Then he read me my dogs profile from 3 weeks earlier and said "2 cups of food twice a day and extra playtime" and I said "yes". My wife picked him up this morning (5 days later) and was not charged for playtime. They asked my wife if my dog had anything with him when she picked him up. Are dog blankets allowed or not? My wife spoke with the manager and she said it must have been miscommunication about the playtime. Did he even get fed? I called and asked for the owner to express my disappointment and wanted the young man held accountable. I was told the owner would call me. 2 hours later the person I spoke with called and said she spoke to the owner. The owner told her to tell me she was off til Thursday and would call me then. I am extremely saddened by the lack of customer service and care we received and won't be using countryside kennels in the future.

**Exceptional Training Experience with Valor Canine Services**…read more We can't thank Scott and the team at Valor Canine Services enough for the incredible work they've done with our dog, Hank. Before working with Scott, we honestly didn't know if we could handle Hank on our own. The difference after training is night and day--he's now the dog we always knew he could be. Scott's dedication went above and beyond. He kept us updated almost daily with videos and progress reports, making us feel included every step of the way. We know Hank wasn't easy, but Scott worked patiently with him and showed tremendous commitment to Hank's success. Thank you to the entire Valor Canine team, especially Scott, for your hard work, and for continuing to check in and answer all of our questions. We're so grateful to have a well-behaved, happy dog thanks to you!

Valor Canine Service was an absolutely wonderful experience for me and my furry companion. I must…read moresay, the experience exceeded all expectations. Valor Canine Service is not just a dog training business; they are a true maestro of canine behavior and obedience. From the moment my dog began his training sessions, I was kept informed of my dog's progress daily and it was evident that not only did Valor Canine Service possessed a deep understanding of dogs, but also has a profound love and passion for what they do. Their approach was not merely about teaching commands but about fostering a harmonious relationship between owner and dog. This holistic approach is what sets Valor Canine Service apart for me and, from others in the field. I still implement the follow-up behavior and obedience strategies I was given. I will definitely use this service again and would highly recommend them to anyone. Valor Canine Service thank you! HM

Vince was great and knowledgeable. Very caring with our dogs…read more Prices are reasonable. We decided to wait due to our current schedule

Vinc trained her in basic, advanced, public access and medical response. Recently took a flight…read more Airport was loud, I was forced to use only hand signals. At security checkpoint, we were separated we had to go through one at a time. I commanded her to sit and wait for me. When it was her turn, from a distance, I then signaled her to walk through the machine very slowly then wait, when security cleared her I signaled her to come and sit beside me. She did an amazing job going through that checkpoint. Her public access training kicked in, she was not phased by noise and totally focused on my commands. Vinc is an outstanding dog trainer.

While I believe the Bark Busters method could work for some dogs it did not work for our dog and…read moreit's very expensive- over $1,000. My dog barks at door, door bell, and people out of extreme anxiety. They will say he is protecting us but I do not believe that and neither does our vet who also said he is super anxious. While the method will stop him from Barking in the moment it does not deter the barking whatsoever.

Ben came out and gave me some of the best information to help educate me. The information was…read moreperfect and helped me to better understanding what was needed to be the best dog parent. With the information and his training on the initial visit, my dog was able to stay calm and not bark to the Ring going off because of the mailman . Before this training, my dog would have ran to the door/window and barked until whoever was outside is no longer in view. My dog has also shown me that he can be relaxed and not be in an anxious state all the time. This investment has already shown it was the best thing I could have done for my family and for my dog. I am very thankful for Ben and all the help that he does!

They are the absolute best when it comes to vet care. My family has relied on Dunkirk Animal…read moreHospital for decades to take care of the needs of all of our four-legged members. There is nobody we would ever think of trusting more with their health. Even after moving out of area a few years ago, we still make the trip back whenever care is needed. I highly recommend them!​

Do not go here if your pet has eye issues of ANY kind. Vets do not have an understanding of the…read moresevere consequences of not treating those issues adequately!

Very good dog trainers. My favorites are Kim for puppy social (fantastic class for pups less than…read moresix months) and Samantha is just simply amazing on virtual classes. I really enjoyed her "tricks" sessions, helped tremendously! She also kept me grounded when exasperated.

To say that the team at Paws and Possibilities is AMAZING is an understatement! I have a very…read moredifficult and reactive dog that P&P designed a comprehensive plan and provided personal service to help both me and my dog overcome the obstacles. I am happy to say that my boy can now go out in public - thanks to the excellent training techniques AND field trips in public with the trainers. All of the a la carte classes provide a different aspect to the dog training experience - puppy social, obedience, leadership (my favorite), pack walks, and reactive training. The trainers are excellent and truly care!

brian and his team cared for my Lola Rae for 30 days while I was visiting family members. He did a…read moregreat job with my 1 year old Rotti she had the socialization, training reinforced to the point were using her e collar wasn't necessary. I gave them a very rambunctious puppy and 30 days later they gave me a happy trained socialized puppy. I will be using them in the future.

Do not hire Brian Ganzler/Pawper Training.  He is not certified, does not train your dog, will not…read morehonor his stated refund policy and unsuccessfully sues customers. We hired Brian Ganzler/Pawper Training to train our dog, in his home, to walk on a leash, obey commands and stop eating her poop.  He charged us $2,500 and offered us a money-back guarantee.  When we asked if he could put that in a contract, he said he didn't do contracts and we could consider his texts his word.  That was a red flag. After a month of having our dog in his home, Ganzler did nothing.  She still couldn't walk on a leash, obey any commands and was still eating poop.   We followed all his advice, taking away training pads and putting her in a smaller crate at night.  Nothing he recommended worked. Ganzler claimed he had no time to do leash or commands because he was busy with the poop, but that doesn't take all day and he didn't even do that. She also suffered a mysterious seizure while in his home. After the seizure we had her examined by two veterinarians.  They found nothing wrong with our dog and suspected she must have ingested something or been shocked while in Ganzler's home. Ganzler claimed our dog could not be trained because she suffered the seizure and had brain damage.  Our veterinarians confirmed there was no brain damage.  Certified dog trainers (Ganzler is not certified) said even if there was she could still be training. We asked Ganzler to refund our money as he promised in writing.  He refused to honor his written money-back guarantee. He then said he could still train her in just one more week - even though a month of training did nothing, and he had just said she couldn't be trained. We then offered to let him keep nearly $1000 and just refund the rest.  He again refused. We ended up having to sue Ganzler to get him to honor his written money-back guarantee. He then counter-sued us, claiming we cost him money by not using him for further training. At the courthouse we offered arbitration, and were willing to accept a partial refund. He again refused. The judge heard both our cases.   She quickly ruled against him, noting he offered a written money-back guarantee then refused to honor it.   She also quickly threw out his countersuit, noting he didn't have a cancellation policy and can't just make up his own policies after the fact. Do not hire Brian Ganzler or Pawper Training.   He does not train the dog as promised, refuses to honor written policies, tries to enforce policies he makes up after the fact, then unsuccessfully sues customers.

Paris got her first puppy cut today. She went from looking like a beach bum to total royalty!!! I…read morelove this place! Amy did an amazing job. I can only imagine they are still operating under their Covid protocols as drop off and pick up was all done curb side. Very easy and zero wait. They took such good care of my little pup. If you're in the market for a new doggy salon, I'd strongly suggest you check this place out. They book up quick, so don't be surprised if you can't get in right away, but definitely worth the wait.

This place is a hidden gem and if your looking for a groomer this is the place, the staff are…read morefriendly and I felt really good leaving my Sadie Love with these ladies. They did a great job on my baby and i highly recommend this place :)