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    Jamie Precious Paws

    4.4 (8 reviews)

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    2 years ago

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    6 years ago

    Just had my 2 schnauzer groomed today. She did an excellent job. I will be bringing my other schnauzers to her.

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    The Groom Room

    The Groom Room

    (33 reviews)

    Avoid this salon at ALL costs. I used them for the first time today and had a horrendous…read moreexperience. The mobile groomer brought my dog back to me WET... I sent her a text message asking why she hadn't dried her completely and didn't hear back right away. I called the salon and let them know what happened and they said the groomer let them know my dog tried to hang herself while being dried so she stopped drying her for her safety.. this wasn't disclosed to me when my dog was dropped off. I was told "she was a great dog and did well". The groomer finally texts me back and says "she was acting a little crazy but she'll dry her better next time" My dog smells like wet dog and her teeth weren't cleaned either. What a waste of time and money. When I spoke to the receptionist she let me know the owner would be in and would call me in 30 minutes. An hour goes by and I didn't receive a call. I called the salon again and was told the owner was busy..and would call back. When the owner calls me back she answers "Hi, I am supposed to be giving you a call back"?. It seemed like she was completely unaware of what was going on.. I spoke to the owner who was gaslighting me about the whole situation and said the groomer probably told me my dog was good to be positive... unbelievable. I will never support this business and encourage others to be cautious... I don't play about my pet. As a result of my experience, I requested a refund and received it.

    If you live in southern Maryland, I would suggest calling The Groom Room for your pets mobile…read moregrooming needs. I switch from a chain location to The Groom Room over a year ago and I have not been disappointment. Martha is great with my Pomeranian and she always gets the job done right and in a timely manner. I would've given them five stars but sometimes It's hard to get an appointment because they are always booked and busy. That's my only complaint so other than that they offer everything that you need at your home. How convenient is that? Keep in mind because it is a mobile service, it is a little more expensive than going into a location but it save you hours so I'll take it!

    Palstride

    Palstride

    (26 reviews)

    Inga and her crew at Tickled Paws are professional, responsive, caring, loving, thorough, and…read morereasonably priced -- what more could you ask for in a pet sitter? We were going on vacation and needed someone to come in to feed our cats/scoop their litter/water the plants/bring in the mail. I followed a craigslist ad to the Tickled Paws website and e-mailed them with the dates and details of the services we needed. Inga responded within a day or so and we scheduled a free introductory session to discuss every aspect of what we needed, where things were kept, what the cats were like, etc. I appreciated that this introductory session was free because many places charge for this. I was prepared to pay if necessary, but it didn't make sense to me. I was impressed that Tickled Paws gets that this is essentially my interview of them, not a service they are providing me. Inga was a pleasure to work with. At our intro meeting she brought a new client packet with any info I would want. She thoroughly explained their procedures and took the time to learn everything she could about my cats, our apartment, and what we wanted done. Both prior to and during the intro meeting she clearly explained their rates, etc. and was honest with the length of session that would be necessary to get done what we needed done. She gave us a new client discount and the total I ended up paying was less than I had anticipated by a significant percentage. After the intro meeting, Inga sent me a .pdf of the signed service agreement and log in info for my client profile on their website. She responded quickly to the e-mails I sent her with some last-minute details and sent a follow up e-mail after the first day to let me know how it had gone. When I got home, the place was clean, the cats were contented and well-fed, and there was even a log on the table detailing what she'd done at each visit, whether she'd visited with the cats, etc. Most importantly, at every stage of the process, I felt that Inga genuinely cared for my cats. She payed attention to what I told her about them, she tried to make friends with even my very shy cat, and seemed genuinely overjoyed at making progress with them. I'm definitely not the type of person who thinks of her pets as children, but it really was comforting to feel implicitly that the cats were being cared for with the sense of affection and duty I'd use myself. After having been disappointed with the quality and price of service from similar pet care organizations in both DC and Virginia, I was so grateful for Inga and Tickled Paws. We'll definitely use them again.

    Updated summer 2018 - Palstride stopped (rather abruptly) serving DC…read more Palstride will be my trusted pet-sitter from here on out! We received an in-person consultation before engaging Palstride the first time, during which they clearly explained their services and enthusiastically got to know our cats and their needs (where's the food? which toys do they like? where do we toss the litter? which blinds should be opened each morning? etc). After each of our engagements, we came home to find a diary containing detailed notes on each of the (3x daily) visits they made to our home, including what activities they carried out and how the cats were behaving. At my request, I also got a mid-trip report (with adorable pictures of the kitties) via email which was reassuring and a charming way to keep in touch. I appreciate their reasonable rates, the thoroughness of their service, and the Palstride staffs' obvious affection for the pets under their care. Finally, although the Yelp profile specifies "Manassas" as the location, Palstride's staff are entirely capable of handling a location in downtown DC. FIVE STARS.

    Jamie Precious Paws - groomer - Updated May 2026

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