We were on the search for a pet and PetSmart has lots of options. We mostly focused our time…read morelooking at all of the many types of fish. I love the little info cards next to each fish...it tells you how many gallons you need in a tank for a specific fish, if they are friendly, if they glow, what level of pet are they (beginner, intermediate, expert). They have lots of tank and food supplies as well so we'll definitely be back when we're ready to make that purchase. An associate also came over to see if we needed any help so I appreciated that.

We got to adopt our beautiful kitten, now named Zuko. Thankfully in great care…read more As for our experience with adoption it was horrible. I understand living and working far away from the store you'd want to call in to ensure adoption hours and stores hours will be open when you arrive, which I did. I should've written down names for all of this, but when I called to check I was given the information that after 5pm would be adoption hours and someone would be able to assist us. Once we arrive we were notified that there was not enough staff to assist us on adoption, is this really a thing? Though there was not enough staff to assist us with adoption. The same staff didn't even allow us time to ask questions in a proper manner and gave us an attitude. How I sense this is because when I asked questions it was quick and simple, "yes" "mhm" "yeah" "you can come back tomorrow" and etc.... As an adopter, it worries me that if staff is treating their customers like this when it's "low of staff" how do they treat their animals. Not to mention, when assisting us they left and went to assist another customer who they knew or even a former employee.. In excitement we didn't think nothing of it, but that long wait of them assisting customers could've been the same amount of time of them letting us know that we wouldn't be able to see the kitten we wanted to adopt. All they literally did for us was informing us on coming back tomorrow and filling out the paperwork.. Yet for the other customers they were gladly happy to assist they took their sweet time. As for the next day, it went smoothly with one of the guys there who's worked for 11 years. Though he didn't know much about the kitten itself he knew a lot of the adoption process.

They were Helpful with lots of options, I was able to pick out a few soft food options for my picky…read moredog. I'm interested to try the dog groomers.

I'm sick! Brought our sweet dog in and walked out, paying OVER 100.00 with tip and got home to…read morethis. The groomers didn't say a word! We noticed her constantly going for her rear end. My heart breaks for her. I'm sick to my stomach that the groomer wouldn't fess up and tell us it was an accident. Now onto the vet for treatment. Never again!

My husky Apollo loves coming here! Great spacious place with lots of areas for dogs to free roam…read moreinside/outside. Safe normal dog boarding business I recommend

On 2/15, we went on our first vacation in 10yrs. We had trusted HA and chose to board our dog,…read moreJasper, there. On 2/20, roughly 50 dogs of various sizes, ages, and breeds were let out together before bed. Reputable facilities separate dogs at least by size for what should be obvious reasons. We were assured that bigs and smalls were separated, important to us bc Jasper had never been around small dogs, except at size separated dog parks, where he rushed the fence toward the smalls - despite what the owners say, they were aware of this. On 2/20, Jasper was showing signs of distress. His distress signals were ignored and he allegedly lashed out at a 10lb, 16y/o dog(why was a tiny senior out with 49 other dogs?). There were only 2 employees monitoring, 1 in training. idk what happened to Jasper at this time. It took 45 minutes for the injured dog to get to the ER vet (AERC). He did not survive. I am so sorry for their loss. This is a horrific tragedy, which could have been avoided had the facility acted properly. My heart is broken for them. HA said they were going to review the footage they had. HA had also told us that we needed to contact AERC. Multiple AERC staff told us the same thing: This is not Jasper's fault. This happened due to the negligence of HA. They also told me that HA had approved treatment and accepted responsibility for all financials. The staff who took the dog to AERC were evasive when AERC asked what happened. I was never contacted by any eyewitness about this - after trying to get the story from the owners, I turned to social media, and only yesterday felt I finally had a semi-complete picture. The extensive footage claim is a lie. Whatever happened, happened in a blind spot. We had a friend pick up Jasper ASAP, concerned for his safety. I had emailed HA with this info, and also that I would not be paying, given the situation. Jasper was given to our friend, but they didn't ask her name, let alone check ID. They said it was fine for her to go without paying. The owners have since threatened to file a claim for this, saying that my dog was safe and well-cared for during his stay, which I dispute. The friend who picked him up said that Jasper was timid, shaky, exhausted, and had a subconjunctival hemorrhage in his L eye. W/o of signs of infection, this generally occurs because of trauma. I'll never know what happened. As of this writing, his eye is still healing. The owners claim that we didn't tell them about Jasper and needing separation with small dogs, that we refused to pay the hospital bill - all lies. Anita told me explicitly that HA policy was to separate by size, and she told AERC the same thing. But I have found that it's common for the owners to allow undertrained staff to monitor packs of 50-60 dogs. You can see it on the stream. On 2/21, I took several screenshots of a small dog out in the yard with several large dogs. No staff. This dog wasn't the first to die while under their care. This is the SECOND time something like this has happened (this was confirmed by public safety officer). I have submitted a report to several agencies and animal welfare orgs. I believe that HA endangers dogs and staff through patterns of negligence, bullying, and lack of training. I have been in communication with DVMs and other animal professionals about this situation. When Anita responds to this with more lies, I'd like you to know I have receipts. Jasper is a dopey, loving, playful, athletic hound. I have never seen him display an ounce of aggression - I have two children under 5. I am an experienced dog owner. I have never seen him act out because I have never put him in a position where his distress became overwhelming. HA doesn't train staff, nor do they take accountability when they make mistakes. This isn't the first dog to die in their care, but I think it should be the last. I also wanted to shout out HA employee Katie E. Thank you for posting that review publicly, online, and in writing. I let Anita know how helpful it was in establishing a pattern of negligence and lying at HA.

Amy? Ashley? whoever the new doctor is, she was rude and acted like she knew everything and talked…read moreover me. she made me feel my appointment was about her and not my pet. re think this hire. i just want my loved one to have the best care and i felt over seen. not impressed, maybe she should go back to the university cause she wouldnt stop talking about what they did there

My dog was limping so we brought him into the clinic for a checkup. They suggested a shot called…read moreLibrela. Trusting them, we had them administer it. That was on a Monday afternoon. By Wednesday he was collapsing on his walks and on Thursday (three days after his only shot) his back legs were paralyzed and he never walked again. Of course I called them immediately and after explaining this to the vet I was told: "you can go somewhere else." She never asked me to come in and have him looked at. She just kept saying "we have had no problems with it, we have had no problems with it and we have been using it for eight months." I understand that but she should have told us the possible side effects, all drugs have side effects and she told us none of them. She is the Dr. and we trusted her. There was no sympathy or concern on her part whatsoever. After getting nowhere with her I hung up and began researching it. My dog should never have been gotten it in the first place. Had she done some tests she would have realized this. We were never told of the possible horrific side effects that could occur. Because of this deliberate omission I feel that our choice of whether to give him the shot or not was taken away from us. I then called the clinic again and while waiting on hold for the doctor I was speaking with the receptionist. While waiting, I was again told: "you can go somewhere else." I was so upset and flabbergasted that I had now heard this twice from the clinic that I could no longer speak. A woman did call me back and left a voice mail and basically was just stating the same rhetoric "we had never had any problems with this." Again, no concern. I was not asking for them to admit it was their fault, I know drugs can have adverse effects, I was however seeking guidance and what to do going forward. I know that all drugs have side effects and that not all patients respond the same way but we were never told of any side effects and when it did happen all I was told over and over again was "we have had no problem with it, we have had no problem with it." Also, TWICE I was told "you can go somewhere else." How could they not offer to help and ask me to bring him in again. I was completely lost at this time and I was asking for help only to be told to go somewhere else. I did ask them that in the future if anyone asks if any of the their patients have had a bad reaction to Liberla if they would be told "yes" and they said they would. So to future customers, if they try and say that no patient of theirs has ever had a bad reaction to Liberla, do not believe this. 0 stars and there is absolutely no way I could ever recommend this clinic to anyone after my experience and what it did to my dog Astro. This happened in the spring and I am still grieving and at a loss at how my dog and I were treated. I have since adopted another dog and of course we are using another clinic. The same clinic that tried, after all that happened, to help Astro, and when we realized he was suffering the one that helped us make the devastating division to put our beloved Asto to sleep so his suffering could end.

Always friendly and always helpful. They are always happy to see dogs too. It's very sweet.read more

The people at Chuck & Don's are always so welcoming and helpful, the prices are fair, our dog loves…read morethe place, and there's that awesome 4% rebate. What's not to love?!

Our dog loves Dog Day Getaway! We have sent our dog weekly to DDG for daycare for the past 2 years…read moreand have loved the quality of care he has received. The staff members know our dog by name and give us updates on his day if requested. They post daily photos of the pets on social media which is fun to see what they are up to. The play area webcams also give you a look as to how your dog is doing. There are seasonal or holiday offerings which are fun add ons. For example, if a pet is being boarded during thanksgiving, you can add on a thanksgiving themed meal for your dog to enjoy. Valentine's Day boarding and daycare can opt into a treat exchange so your pet goes home with a variety of goodies. They also have done a yearly photos with Santa event which got us an adorable photo of our dog and Santa. DDG loves each dog like their own and the quality of care is outstanding! Thanks DDG for taking such sweet care of our pet!

Thank You To The Amazing Team! They Truly love there Job, and your Dogs!!…read moreFrom grooming to Day Care, worth every penny! I couldn't leave 10 stars, but you don't need to look any further then the pictures to know what type experience your own pets will have! Thanks Again Miska, when I want my hair and nails did, I only go to Dog Day Get Away

Great. Was a great place to deal with. They were great with my nervous older dog. My dog was well…read morecared for. Bringing my other dog in next week to be groomed.

We have been bringing our dogs to Southpaw, a locally owned business, for the last few years,…read morebecause the staff are kind, friendly, and great with animals. We tried retail groomers and our dogs never came home happy, but they do when they've been here. Southpaw also takes care of cats, and before ours passed, they gave him the best bath and brush out of his life. We are so appreciative and will continue to purvey Southpaw for our animals' lives. Photos are of post-bath and nail trims today.

Shelly is an amazing puppy nanny! She takes care of our furry babies several times a year. They…read moreboth enjoy spending time with her and her furry baby when we are away. We feel very fortunate to have Shelly take care of our dogs when the dogs need an afternoon walk or we leave on vacation. We always feel confident that she will care for them like her own. She is a very caring and trustworthy extended member our our family.

Prompt, responsible and caring! Just what you need in a dog walker! Highly recommend!read more

I booked online for my German Shepherd and the price showed $145 for full groom of large dog up to…read more85 lbs. They weighed him at 79 lbs. My husband picked him up and was charged $170. They say it varies by size, but it doesn't say that online. Jordyn did a great job grooming him, but, I think that's false advertising.

I use Pet Evolution for their mobile nail trimming service. After one of my dogs passed away, I…read morenotified them to remove her from the service. They responded very compassionately and even sent a floral bouquet to my house within a few hours. That was very unexpected and very appreciated.