Brought 2 Yorkies in that needed nails trimmed, teeth brushed, and anal glad expression. They were…read moreboth seen right away and all services were performed as expected. Staff was great and so were the companion kitties and puppies. Place was clean and didn't smell like wet dog. Pricing was fair and reasonable.

I don't even want to put one star because these groomers drown my neighbors dog and her dog died 3…read morehours after the groomers and she took her to vet at that point and the vet said that her dogs lungs were full of water and they couldn't do anything for her dog and her dog had just left these groomers and went straight to the vet because she knew something was wrong with her fur baby and she died within 3 hours after groomers and she did not have her fur baby anywhere around water so I know you love your fur babies so I wouldn't think twice about taking my fur baby to these groomers. Thank you

Just pick my dog up, was told it would be 55.00 same as i always paid... I got there it was 65.00…read moresaid it took longer. On top of that they did not trip his head or face, his head had not been washed. Also, they did not blow the hair off of him, he was cover in loose hair.

I called and made appointment for my baby Cooper for a full body haircut, My appointment was made…read moreby the New Owner, Well took him and confirm with the lady at the front, Well I never got a call that he was ready for pickup, After 6 hours i called and the owner said he was done, And he informed me that Cooper didn't get a full body cut he only got a trim, I told him That he made the appointment for Cooper, He informed me that they didn't have anyone there until next week, I told him he didn't tell me that, And he basically called me a Lier, So I go and pick him up, He looked the same when I drop him off, They did give him a bath, This New Owner is Very Rude and doesn't care about Dogs or anyone, Oh And I had to pay 45.00dollars for Absolutely Nothing, Please if You Love and Care about your babies Don't take them there

If I could give no stars I would, called them yesterday and explained the situation with our dogs…read moreemergency and was told the $65 visit could be waived and we could pay that later, called back this morning to let them know we were coming this morning and the lady that answered wouldn't give her name, she was very hateful and said that the $65 HAD to be paid today or they would not see her, they would rather let your fur babies suffer and die over $65 dollars than to have a heart and at least see them so you know what needs to be done and how much that will cost so that you will know how much money you are gonna need to treat them. Pedophiles get better medical care than our innocent fur babies do if you don't have $65 f**king dollars

7/20-7/22 /2020 left my boy For 2 1/2 days....he Hasn't had…read moreAny Of his food or Treats... measured his food into the container remeasured when I got home because it looked The Same..... exactly the same today as Monday when I Put it in Container. he wasn't given a Chew he wasn't given a Milk Bone. He Had Tablets For Coat and Fleas...never Even taken out of his Carry Bag. The Way he has Been drinking The last hour and Half....he Had no Water Either. I Am Irrate, been Going there For years. never Again! Sad He went without food and Possibly Water. I Will Call When They Are answering The Phone.... but Absolutely Unprofessional and Cruel!

Left my 8lb puppy for grooming. Asked for her face & legs to be shaved down: her legs were barely…read moreclipped her stomach was shaved crooked & she smelled like she had been washed with plain water. This was $75.00 plus a 10% tip. Though I can't totally blame her coming home sick with diarrhea on them- I do wonder!

I was looking my for a groomer in the Johnson City area, and they were accepting new clients so I…read moresaid why not! They treat my golden doodle so well - she had a great haircut and I am so glad I know I can expect great quality service every time I take her! Very reasonably priced too, especially since groomers are hard to come by. I haven't used the daycare side of things, but grooming is 10/10.

Poor Twinkie got sprayed by a stinky skunk this morning and even after I gave her anti skunk bath…read morewe still needed help! I called Marie who was so kind and worked Twinkie into her schedule asap!! Twinkie got the full royal treatment. She came out happy and smelling much fresher! Yay. I highly recommend Abingdon Pet Grooming, I give them two thumbs up and Twinkie gives them two paws up!

Marie did an amazing job with my little fella. She did just what I asked her to do. He looks…read moreamazing and smells wonderful as well. I highly recommend Abingdon Pet Grooming.

Bought a Maltipoo there in 2020, actually we rescued it from that nasty place. He had several…read moreissues. Stay away from these people. They lied about everything. Be aware, be very aware!

I purchased a parti yorkie in February of 2023. took puppy to vet 2 days afterwards. was told it…read morehad some worm eggs which isn't unusual for a puppy but other than that, he was happy and healthy. have been working with Jones Animal Hospital getting my puppy up to date on all shots. I actually found the workers to be very helpful, and the establishment was very clean. I would buy from here again!

this is the third time we use this groomer because we had two good experiences at the beginning…read more However, this last time, someone decided that butchering the dog's haircut would be fun in some sadistic way. Moreover, when I tried to get them to address the problem by contacting them on Facebook and the main phone number several times, I was completely ignored. at first, I asked them to repair what was done to the dog and fix the choppiness/uneveness, but they refused to respond. then i asked for a refund so we could take him elsewhere for haircut repair, and again i was ignored. so maybe this will get some attention. the dog is a service animal, a golden doodle-poodle with very curly hair. We asked for a trim and without even asking if it was okay--they told us he was "very matted" when we picked him up and they had to shave off a bunch of his hair. yep--he had matting on his haunches--but not all over!! instead of doing a nice haircut where he kept his hair and got a quality doodle/poodle cut, they sent him home with gouges out of his fur, large chunks missing from his face, filthy ears, no nail trimming, and mangy pieces on his legs.... they didn't even properly brush out his tail. he didn't even look like himself! Grossly disappointed and we will never do business with them again. it's all good if they do a good job. God forbid you don't like it they just drop you as a client and ghost you. i'm filing complaints with oversight organizations too because this was reprehensible customer service and horrible damage to our dog's coat...without apology or excuse. NOTHING. Don't go here. Many otheir options.

Our Vet stopped doing nail trims. So we were in the market for someone to do our Dog's…read more After a good bit of calling around, I found Bark Avenue. When I called, the Gent who answered indicated they were on vacation but his wife happened to be in the shop. They allowed me to walk in for the much needed trim. I'm not sure what her name is - likely Raven (?) - but she was extremely nice and gentle with Penny. Penny is a rescue and has always been skittish - Raven was very good with her. We appreciate Bark Avenue Grooming! BRAVO ZULU!

This place is awesome! The employees here are very friendly and informative. I had to bring my…read morerabbit to UT emergency vet a few weeks back because her leg was broken, she got caught in the couch.. which now I removed the bottom so she can no longer go into it. Anyways, I called about 15-16 clinics all the way from Knoxville, Greenville, even places all the way in Virginia. This place was able to get my rabbit in to replace the cast and kept me up to date on things and never got an attitude with me like UT did.

We live in the country and have had several kittens show up over the years. Last week, a 6 week…read moreold, very thin 1.5 lb kitten showed up. It took two days to get close enough to feed her, but after that we fed her every two hours and she had a very hearty appetite. She appeared on a Friday but I couldn't get an appointment with the Vet until Wednesday. My wife and I both held her in our laps off and on for three days. She had a small house on our back porch and she went in and out regularly. She followed me around like a puppy. We knew she needed to gain weight and so fed her every 2-3 hours and she always ate. At the vets office she was strong enough to climb out of her carry bag several times. She did have a temp of 98.3 which is low. She had some evidence of fleas though we never saw one and she never scratched herself. She was diagnosed with round worms. So, she was given dewormer, a distemper vaccine and then was rubbed down with Adams Flea and Tick Spray. The Dr. wasn't in the room for that, he had left and his assistant did this. She used a healthy dose, spraying it on her rubber gloves and rubbing the kitten from head to tail and a double dose around the neck, ears and head. I've read, wetting their skin with this flea spray can cause further hypothermia. But the spray also says not to use on kittens less than 12 weeks old. I left the office at 3 pm and by 6:15 the kitten was lifeless and limp as a dishrag. She collapsed attempting to get in her bed. She was halfway in her bed with legs and defecation, hanging outside. She lost all control and had zero, ability to move. We have a vet in our family who said the flea spray is toxic and the kitten can't handle it and we should give her a bath in dawn, blow dry her, wrap her up and put on a heat pad. When we bathed her, she was already basically dead. Just a little shallow breathing and she died shorthly after. I returned to the vet's office the next morning and asked to see the flea and tick spray. One of the girls brought it to me and I took pictures of the bottle and label. I also google what happens if you put this on a kitten that is too young and too small. The girls in the office were devastated. They let me talk to the Dr. Mark Riehl. I was in an examine room, he came in the back door and was defensive and dismissive and started to just leave on a few occasions. He told me the kitten had one foot in the grave when I brought her in, that she was flea infested and he was between a rock and a hard place trying to save her life. My question is, if she is eating, has people careing for her, why misuse a flea product that he has to know has side effects when used off label. If she was fragile, why not recommend a flea comb and dawn bath, keep feeding her and come back in a couple weeks once she builds some strenght? His demeanor was so calloused and he was clearly in cover his butt mode. When I was leaving he said, do you know there are thousands of stray kittens out there. I'm not sure what that meant? Like, go find another one? There was no discussion prior to using the flea treatment. Like, this could put your kitten at risk. I also called the Adams company, they had to file an EPA report for off label use that caused a death. They said we do not support any off label use. My purpose in going to talk with the clinic was hoping they would say, that was a mistake and we won't do that to other small kittens. But when the Dr. acted the way he did, I was left with no other options than to report him to the state board and go public with my concerns. I must add one disclaimer. The ladies at the front desk were full of compassion and empathy and told me they would research the product. I'm sure they have seen other things that have caused them concern.