Stopped in right before closing (around 6:59 PM on a Sunday) to quickly ask about a fish tank…read moredivider. I understand closing procedures need to happen on time, but the interaction felt rushed and dismissive, and I wasn't given a chance to ask a simple question before being turned away as the doors were being shut. I work in retail as well, so I understand closing routines, but customer interactions should still be handled with basic courtesy, even at the end of the night. A brief answer or acknowledgment would have gone a long way. I'll plan to come earlier in the future, but this experience did not reflect great customer service.

I came in today to purchase crickets and a heating mat for my new tarantula. The workers who helped…read moreme, Eric and Jordie, were beyond helpful and very friendly. Eric helped me collect crickets and was readily knowledgeable about how many I should get at once and how to take care of them. Jordie directed me to the heating mats and helped me decide which one was worth it for the price, but also would fit best under the terrarium. Overall I am grateful for the good service I recieved today, and every time I stop by Bloomington PetSmart.

Not a good or bad experience but it is difficult to locate help when needed. If you know what you…read moreneed and where it is, this is the place.

You know, I don't think I will ever get greediness I don't understand how a company can generate…read moreabout $6 billion in sales in ONE YEAR , but yet can't invest in a proper and humane adoption area for the cats that are under Petcos care LIKE A BIGGER SHELTER FOR THE DISTRESSED TIMES THEY'RE IN UNTIL THEY FIND A HOME COME ON YOUR A PET STORE DO BETTER GREEDY!!!! Now I'm not going to lie I'm sure this cat is doing better healthwise in the situation he is in rather than being outside but that doesn't change the fact that with how much money Petco makes, they should invest more money into their adoption centers and the animals that are under their care!! PLEASEEE

We used to get our dog food from a large pet store that delivers until we discovered this local…read moregem! They have researched the food that they carry and are very helpful/knowledgeable with the brands they have. They do repeat delivery and are local business owners. We love how friendly they are and that it's local, highly recommend!

So glad I found this place. Kind staff, good prices, and they have wide variety of brandsread more

This was my first time having my large fluffy Persian cat groomed, not only here but anywhere as he…read moreis just 18 months old. The place I had been going for years closed, so I needed to find a new place. He is my third Persian and their fur can get out of control regardless of how many times I brush. . I always have anxiety dropping off my pets, but I will absolutely go back! Finnegan, my cat, can have strong opinions about things, but he did great! They were so kind and patient and that's truly all we want. Plus a great cut and he even came out with a cute Valentine's Day handkerchief. Very fair price as well. I will absolutely be back!

Angela and her crew are incredibly knowledgeable and helpful! We have a very reactive and anxious…read moreGolden Doodle who loves to get groomed. She does an amazing job at working with the animals! Also, she is understanding and kind. We sent our payment to the wrong Venmo (100% our fault), but she was so kind and patient while we got it figured out. If you're looking for a groomer who is knowledgeable and will do an amazing job- check them out!

Chase looks great! I hated asking but I needed a quick groom and they worked out getting me in…read moreright away. Listen to my concerns and he was ready to pick up quickly. They will be my permanent groomer!

They clean my dog very well, she is really clean and white, the price is reasonable（35 for my dog…read morewhich has long fluffy hair)and the quality is way better than petco, I'm really satisfied! You do need to call to make sure your appointment before you go. I didn't get their call, so I call before my appointment time to make sure. Angela is great, my dog looks really clean after grooming, I'm amazed!

3.75 Stars: Every staff member I have encountered in my…read moredog's visits have been very nice and patient. But why are there five cameras in the lobby and no cameras where the dogs are? I would like to be able to check on my dog via an app linked to a camera system. Also, wanted to see the facility before I left my puppy overnight and had to schedule a tour. It would be easier if I could just have seen the back of house without an appointment. Lastly, they charge $27.50 if you are late picking up you dog. And while expected a small fee, I did not expect a big fee and I also expected to be told, not just see it on my invoice. That's outrageous! No one time courtesy or grace given here.

Have brought five of my dogs here for over 15 years, the only place in town I entrust to care for…read moremy furry family members.

Really nice staff that pays attention to your dog. There aren't any extraneous frills here - just…read moregreat care-taking of your pet while you're away. Our dog is pretty scared of anything that is different from the norm, but after a daycare day followed by an overnight stay to get him warmed up to the Hacker's Creek staff and environment, he was very comfortable for a week long stay while we were out of town. When we returned, we got positive feedback from the employees, and our dog came back to us in the same spirits and health as we left him. If you want practical, professional boarding for your dog without the gimmicks and superfluous costs, you should definitely look to Hacker's Creek. Now if only I lived just a little closer to their location...

Jeff Hacker and all of the staff are exceptional dog trainers. I credit Jeff for my large dog being…read moretotally obedient with no jumping on people and staying off the furniture and being quite charming in general. That's how a well-behaved dog is! Thank you, Jeff and Emily and all the staff for the wonderful care you have given Ollie through the years.

I absolutely recommend Scout's Honor. I took my doggo there today for his camp evaluation ! They…read moretook great care of him and gave me a full report when I picked him up - even a report card and first day photo ! They offer day camps, solo camps, walks, grooming services, overnights, and will even come watch your pet at home. It definitely shows how well they take care of their clients.

I can't say enough about this business. We had the most wonderful experience with scouts honor, and…read moreour little auntie. I like to call her. Zoe is a 13 year-old Pomeranian, who does not enjoy being around other dogs. So we did the solo overnight camp for her. This is the first time we've used scouts honor because we live in Tennessee. We were in Indiana for my daughters graduation at IU. This is her 1st time stayed at a doggy resort that she wasn't a nervous wreck when she got home. It's been the smoothest transaction, we have ever had. Love, love love scouts, honor.!!!!! Just wish we could fund a place like this where we live. Thank you Scouts honor !!!!!

Crystal is awesome! We have been going to the Bone Yard for almost 4 year. Fletcher goes for…read moredaycare as well as grooming. There is no other team I would trust with our boy. Crystal & her team make the difference you are more than just a customer. Small business makes a BIG difference.

I took my 12 lb dog there to be groomed. She was very anxious, & the staff recommended that I take…read moreher to vet for anti-anxiety meds. I did so, & called The Boneyard, only to find that the owner had blocked my number. SO....i went in to see if there was a mistake. Owner informed me that she didn't wish to try again. TERRIBLE BUSINESS PRACTICE to block a new client, then refuse to try again, after a $300 vet bill so my dog could go there. If she can't handle a 12 lb dog, who's never shown any aggression EVER, how does she manage big dogs? Blocking a potential customer is just ludicrous

The women at Mannered Mutts have transformed our dog. We have a very sweet but totally excitable…read morelabradoodle puppy. Before her training, she zigzagged all over when walked, pulled to go after any distraction, jumped on people, and pretty much ignored us when we called. While she is still a work in progress (as we are as well), she walks and heels beside us and her manners are so greatly improved. We have been given the tools and trained how to use them. Now we just need to carry through and be consistent. i really can't thank them enough.

Jillian is outstanding at training both dogs and owners. I was completely lost until Jillian helped…read moreme figure a way to calm my dog down and teach her manners. Highly recommend Jillian to anyone and any pup