3.75 Stars: Every staff member I have encountered in my…read moredog's visits have been very nice and patient. But why are there five cameras in the lobby and no cameras where the dogs are? I would like to be able to check on my dog via an app linked to a camera system. Also, wanted to see the facility before I left my puppy overnight and had to schedule a tour. It would be easier if I could just have seen the back of house without an appointment. Lastly, they charge $27.50 if you are late picking up you dog. And while expected a small fee, I did not expect a big fee and I also expected to be told, not just see it on my invoice. That's outrageous! No one time courtesy or grace given here.

Have brought five of my dogs here for over 15 years, the only place in town I entrust to care for…read moremy furry family members.

Just completed another wonderful vacation where I didn't worry about my cats thanks to PAWSome…read more Courtney is so wonderful. I get daily updates and PHOTOS so I know the felines are doing well while we travel. All of my directions are followed and I return home to a clean house and happy, healthy pets. Courtney is kind, professional and courteous and she maintains great contact. It's so wonderful to travel to see family and not fret over the pets. I can't recommend PAWSome enough.

Really couldn't have asked for anything more than Finn delivered. She stopped over 3 times during…read morethe day, gave the animals food, water and medicine, then took them for a walk. At the end of this, there was an excellent writeup and pictures of the activities. Cannot recommend Finn / PAWSome high enough. Would use again without reservation. Thank you!

We have used Blooming Paws three times for grooming services for our Springer spaniel mix and it…read morewas really great. Just be VERY specific about what you want in terms of cut and if you have any special requests. I spoke to the office manager and was able to take him first thing in the morning and then pick him up right after because he doesn't like being kenneled. I also really love that you can book through the pet care app. Very convenient!

First of all, I want to say that the veterinary side is one my friends have had good experiences…read morewith, but they have dogs. Not cats. I took my cat in to be seen because he was fur mowing, and I wanted to know how to prevent that so he didn't have to live the rest of his life coned. This was quite some time ago, but I've since decided this may be important for other cat owners to consider. When we (Me, my husband, and our cat) initially entered the building, we were brought back to a room and waited to let him out of his carrier. When someone walked in, a vet tech I presume, she was gentle and very loving with our cat. Why the one star? After she left, it was not her who treated my cat. Instead walked in this doctor that immediately made my cat flick his tail. When I asked what we could do, she lied to me about there being no way to skin test my cat (you can do skin scrapes, I know because I brought him to another vet). She then said she needed to do 500 dollar blood work instead. She said she had found fleas despite us using a preventative, and instead of her suggesting a stronger one she sent us home with an anti itch moose that didn't work. We didn't do the blood tests because we knew something was off, especially when she brought in a small rag to hold my cat down for a vaccine (he is a huge cat) and he ended up clawing her and she lifted him by the scruff (not healthy for a 17 pound cat, btw! Yes, that is his healthy weight. He is tall!) We brought him to arlington, who not only gave us a strong flea preventative, but sent us home with actual medicine (steroids) to help him heal any infection he had gotten from prolonged fleas. Every since then, he has been healthy and not itchy. No thanks to bloomingpaws for that.

I needed to get newly adopted puppies vaccinated for leptospirosis fast, because I live on a rural…read morecreek property with much wildlife exposure. The fastest I could find was a vaccine clinic from the Monroe County Humane Association, where they received a first leptospirosis shot from Jim Koch whose business address is this clinic. I spent the entire day driving them down to make sure they were protected. However, no one told me a booster was required. Nothing was printed, nothing was on the receipt, and nothing was said verbally even though I had their shelter vaccination records with me and presented them at check in. I even asked what other shots they needed. Nothing. I stumbled on this 2nd dose needed fact later. As a result, my dogs were under-protected for months on a high risk property, and now they have to be revaccinated as a start over. They were almost certainly exposed when protection mattered most and are now receiving additional doses afterward because of that gap. When I contacted the executive director of the Humane Association, he vaguely said the information had been "available," but could not explain where it had been provided or in what format. Instead of addressing the issue, the response shifted toward suggesting I was criticizing their mission to help animals. That misses the point entirely. If a clinic is going to administer vaccinations, owners should leave knowing exactly what boosters are required and when, especially when you present your records and ASK. Otherwise, they're not helping animals at all, rather are creating avoidable exposure risk and animals end up over vaccinated too. Given this experience, I would not feel comfortable using a veterinary practice connected with this clinic/vet again. I'm also not surprised to see other reviews mentioning confusion and disorganization.

Thinking of moving on. I've taken my cats here for so many years. But...in its current iteration…read morethis clinic isn't working for us anymore. Long waits to have phone calls answered. Lack of returning phone calls. No wait times to be seen even with an appointment and ugh worst of all, just the general feeling that Dr. Medlock was over it. Its seems a bit chaotic over there and I think I'll be taking my cats elsewhere.

Crystal is awesome! We have been going to the Bone Yard for almost 4 year. Fletcher goes for…read moredaycare as well as grooming. There is no other team I would trust with our boy. Crystal & her team make the difference you are more than just a customer. Small business makes a BIG difference.

I took my 12 lb dog there to be groomed. She was very anxious, & the staff recommended that I take…read moreher to vet for anti-anxiety meds. I did so, & called The Boneyard, only to find that the owner had blocked my number. SO....i went in to see if there was a mistake. Owner informed me that she didn't wish to try again. TERRIBLE BUSINESS PRACTICE to block a new client, then refuse to try again, after a $300 vet bill so my dog could go there. If she can't handle a 12 lb dog, who's never shown any aggression EVER, how does she manage big dogs? Blocking a potential customer is just ludicrous

This clinic is a mixed bag. Dr. Pruett is excellent. When my two cats got a serious bacterial…read moreinfection, she acted quickly and did the right things. Unfortunately, I was put with a younger doctor who over-medicated both cats. Bella definitely needed the first dental cleaning (general anesthesia), but the second one, a year later, found only moderate plaque. General anesthesia is expensive, not all that good for animals, and should probably be used only when it is really essential. When Max had a slightly hyperthyroid reading, he was put on Methimazole, which was OK with me at the time. Several months later, he had gone from being a lively, playful cat to spending all his days sleeping under a blanket. He also wasn't eating enough and was losing weight. Methimazole can cause hypothyroid symptoms, including loss of appetite. Hyperthyroid cats eat and eat, but can't keep weight on. They are medicated so they don't starved to death. In spite of the fact that Max was not eating enough and three subsequent tests were normal, the vet kept insisting that he was hyperthyroid and should be kept on the drug. I gradually cut back the dosage, letting her know each time. Max got better and put on weight. Even after I discontinued the Methimazole, she wanted me to keep bringing him in every three months for a blood test. BTW, she never ordered any test but a T4. There is such a thing as a thyroid panel, which could have provided more information. I said that there was no point in doing more tests because I was not going to restart Methimazole. She discontinued me as a patient. I think this clinic probably does better with dogs than with cats. Their suggestions on dealing with fecal incontinence were not very helpful. Again, the best ideas came from Dr. Pruett.

Dr. Pruett has done a wonderful job of shepherding me through the process of testing for my young…read more dog's cancer, understanding the meanings of all the tests, and understanding my options. The fact that I swamped her office with tears didn't phase her. She took the time to respond to detailed questions about my dog's blood work and ultrasound. When the time came to decide between further treatment verses comfort measures, she exerted no pressure- just stuck with the facts, and was emotionally supportive.The office staff have also been exceptionally kind, supportive, and available. I really could not ask for better care during this time.

We boarded our two dogs for nearly two weeks. The facilities were clean and spacious. I especially…read moreloved the fact that they were not in crates at all... instead they were inside their own room which had beds and toys. It was very cozy for our two babies. Ms. Kathleen sent us pictures of them playing and relaxing when we requested and let us know how they were doing. I'm so thankful that she provides this kind of care for our two so it helps put my anxiety at ease when we have to go out of town. Ms. Kathleen was very knowledgeable and very attentive to our dogs diet and needs. We couldn't be more thankful. :)

First time boarding my dog and using company. The amenities looked great. Best option that I had…read moreseen online so far at a great price. Kathleen was also very flexible when I had a sudden change in plans and needed Hitta to stay two extra days. She also provides loads of pictures when requested. I'm only giving 3 stars because there was one altercation with my dog and another dog. Although no major injuries, I was not notified immediately, my vet was not called, nor my dog taken in to get check. The scar on his arm probably should have had stitches even though she told me differently. If there was better communication on this I would rate it higher.

I called to get vet records for my CTE rabbit records and the lady looked him up but complained…read morethat he only had one injury because a home health care worker accidentally bumped him or stepped on him and they only treat animals that get injured more often. Thank goodness l record all my phone calls and they have been reported for animal abuse encouragment. What sucks.

My family and I have been clients of College Mall Vet since 2008. I called today for an appointment…read morefor my sick cat. Before I could explain my concerns, I was told that they couldn't see me today or tomorrow. When I asked what my options were, I was told to "try to the emergency vet in Indy" and then hung up on. No compassion, no attempt to help, nothing. I don't know what happened to this place, but I will take my business elsewhere. Avoid at all costs.

Seriously the best dog trainer. Sarah helped us tremendously when we decided to bring a puppy in…read moreour home of a very unfamiliar breed to us. Now he gets the pleasure of being able to have play days with some old and new friend he has made along the way through her day care services. We consider Sarah and her family our friends.

Have taken our Dane there for a bit now. Very pleased with service an the way our dog is treated…read more Rates are reasonable as well. We've seen progress. Videos were sent of our dog in action. This also settled my wife's nerves on initial visit seeing he was having in an ok.

Madelyn is an excellent trainer. She cares about all dogs. She even has a cat in the shop now. I…read morehighly recommend her training and day care.

The Puppy Package was perfect for my new puppy! Everyone on staff is great! They also have a great…read moreselection of treats.