Just completed another wonderful vacation where I didn't worry about my cats thanks to PAWSome…read more Courtney is so wonderful. I get daily updates and PHOTOS so I know the felines are doing well while we travel. All of my directions are followed and I return home to a clean house and happy, healthy pets. Courtney is kind, professional and courteous and she maintains great contact. It's so wonderful to travel to see family and not fret over the pets. I can't recommend PAWSome enough.

Really couldn't have asked for anything more than Finn delivered. She stopped over 3 times during…read morethe day, gave the animals food, water and medicine, then took them for a walk. At the end of this, there was an excellent writeup and pictures of the activities. Cannot recommend Finn / PAWSome high enough. Would use again without reservation. Thank you!

Dr. Pruett has worked in Bentley beautifully since he's been ill. It turns out that the scheduling…read moreis on a more as-needed basis than I thought. I have absolutely no complaints about Combs; in fact, I feel supported during this difficult time.

Based on my experience, Combs gets 5 stars for quality of care, but most of that is negated on a…read morenumber of other factors. The good - the vets are very good at diagnosing. The bad - there is much to be said. While my regular visits were essentially uneventful and helpful, there were a few occasions where there were disagreements, and they ultimately decided that they no longer wanted me as a client, and initially tried to part ways with me just after my dog had his recent Cushing's test and needed meds ASAP. They refused to refill his meds due to some rather scathing reviews I left. While truthful, they were exceptionally harsh due to my frustration over the matter. I deleted them because it was clear they would rather let my dog suffer than to speak with me about the matter. After I deleted those, they sent in a 1 month refill to give me some time to find another vet. That is why this specific review will be commenting specifically on my own personal experience. Prescriptions - my dog required a drug called Trilostane. They pointed me to the online pharmacy they used, and it cost about $200 a month. That was far too expensive, and when I told them that, I was given a list of network pharmacies. I'm on disability, and that was much more than I can afford. They either did not offer it or offered it at a similar price. I asked for a copy of the prescription, and was told they do not do that. (Indiana law requires a vet to do this unless they have reason to believe a drug or prescription is being abused.) I had to scour the internet until I found a place that offered exactly what I needed for around $60 a month. They made sure this place had the proper credentials, and sent prescriptions and refills there. I have been able to locate another vet who is flexible in how prescriptions are handled. Customer service - in my experience, it's fine to a degree. If you are neurodivergent, I suggest you find another place. There were a few times where I questioned things, including when I needed to find a way to get an affordable prescription. There were several instances of being given information at the last minute. The final one being the day of his test. We had been communicating via text to set things up. At no point did anyone contact me to inform me that my dog must be up on his rabies shot for them to perform the test. I took him in, and at the last moment, before they were about to take him back, I was informed they would not do the test unless he had his rabies shot. That's about the way it was put. I've worked in customer service for quite a long time, and there are a LOT of ways to phrase things in a gentle way to make it a little less unpleasant. They did not do that. It was very harsh, and as a person with ADHD, I do not process that sort of information well when it's presented in such a way. I told them all of this after they informed me they no longer wished to work with me. At this point, it can be considered discrimination. It's very disappointing to experience what was (to me) an extraordinary lack of professionalism. Good customer service dictates that you always do your best to keep a client informed and up to date, and you communicate in a way that is friendly and non confrontational. That was not my experience unless I simply agreed with whatever they said. Other notes - They shop out notifications to a third party service, which is pretty common these days. I received at least one about a month after the service mentioned was due. They do offer customer service by text, which can be VERY handy. Most of the time they were on top of things. There were times when I'd text asking for an update and did not receive a reply unless I followed up later.

I'm extremely disappointed with my dog's grooming experience. A simple nail trim request turned…read moreinto a disaster. My dog was handled roughly, resulting in expressed anal glands and poorly clipped nails. To add insult to injury, I was still charged for the service. Other times I requested to have his nails trimmed, I would have to ask repeatedly before it got done. I'm extremely disappointed with the service I received from the kennel in April. I boarded my dog for five days and specifically requested a flea and tick bath, ice cream, photographs, and a massage. However, when I picked him up, I was told that the photos were sent to my landline number the day of pickup. To add insult to injury, I found a huge tick on my dog's shoulder that evening, which makes me question whether he even received the flea and tick bath. The kennel offered me a refund for the photos, but I never received it or even the photos. When I called to check on him, someone other than the front desk person answered after the 9th attempt and told me that my dog was 'NOW okay', which really upset me because I had been worried about him. I asked them to explain, and they suggested that I talk to somebody else. So, they got that person, and they essentially gaslighted me into thinking that my dog was fine. However, when I called back, I was told that the groomer had answered the phone and didn't know my dog or what was going on with him. I'm not sure what to believe - was the groomer telling the truth, or was she just saying that to cover for everyone else? I should've listened to my dog when he got on the counter and asked me to hold him. I didn't regretfully. My dog's "4th of July dog party" experience was a real bite - literally! Despite promises of photos and fun, my dog was absent from the pics, and I later discovered puncture wounds and welts on his neck and back. What's concerning is that the staff never disclosed the cause of these injuries, whether it was a fight or just a play bite from another dog. Furthermore, there was no mention of this on the daily report card they provide when I pick up my dog. When I asked for photos of my dog, they never posted any and deleted my comment. They claimed my dog ran away from the camera while simultaneously posting dogs running. This lack of transparency has me worried about the care my dog is receiving. After pickup from daycare, he often has a hoarse bark and needs to urinate urgently. Even urinating by the front door as we exited. I've also noticed he's extremely thirsty, drinking up to 16 ounces of water in the parking lot before going home. They have photos of him foaming at the mouth in the play yard. Sometimes he barks nonstop on the ride home, only to need to poop as soon as we get home. Don't kennels usually take dogs out to pee and poop within 12 hour time frame? Little inconsistencies in care can add up fast whenever it comes to your pets needs. Posted on the front door is a sign stating they only offer holistic and safe items, but they've installed tires and recycled tire materials for the dogs to play and run on. Tires are not holistic or natural. Artificial turf can heat up to a scorching 180 degrees in the summer. I would suggest you do some research before you start using this facility. *5 star Google reviews from current employees like the one left by Saryn_1 is a conflict of interest.

The people are amazing and the place is very clean and organized! I would recommend this place to…read moreanyone who needs daycare or boarding for their dog! I even saw they offer cat services for boarding! This place is the best!!

We boarded our two dogs for nearly two weeks. The facilities were clean and spacious. I especially…read moreloved the fact that they were not in crates at all... instead they were inside their own room which had beds and toys. It was very cozy for our two babies. Ms. Kathleen sent us pictures of them playing and relaxing when we requested and let us know how they were doing. I'm so thankful that she provides this kind of care for our two so it helps put my anxiety at ease when we have to go out of town. Ms. Kathleen was very knowledgeable and very attentive to our dogs diet and needs. We couldn't be more thankful. :)

First time boarding my dog and using company. The amenities looked great. Best option that I had…read moreseen online so far at a great price. Kathleen was also very flexible when I had a sudden change in plans and needed Hitta to stay two extra days. She also provides loads of pictures when requested. I'm only giving 3 stars because there was one altercation with my dog and another dog. Although no major injuries, I was not notified immediately, my vet was not called, nor my dog taken in to get check. The scar on his arm probably should have had stitches even though she told me differently. If there was better communication on this I would rate it higher.

We have been using Furry Godmother's cat sitting services for several years, and we feel so…read morefortunate to have found them. They provide our cats with such kindness, care, and attention, and we truly appreciate everything they do. When we're away, we have complete peace of mind knowing our cats are in caring and compassionate hands. The photos, updates, and detailed notes they send mean so much and help us feel connected while we're away. Furry Godmother goes above and beyond every time. Their dedication and love for animals are clear in everything they do. We are so grateful for the wonderful care they provide and would wholeheartedly recommend them to anyone looking for a dependable and trustworthy pet sitter.

I've been using this service for years now and they are ALWAYS excellent! I love the thoughtful…read morepictures and stories they send and they go above and beyond every time!

Crystal is awesome! We have been going to the Bone Yard for almost 4 year. Fletcher goes for…read moredaycare as well as grooming. There is no other team I would trust with our boy. Crystal & her team make the difference you are more than just a customer. Small business makes a BIG difference.

I took my 12 lb dog there to be groomed. She was very anxious, & the staff recommended that I take…read moreher to vet for anti-anxiety meds. I did so, & called The Boneyard, only to find that the owner had blocked my number. SO....i went in to see if there was a mistake. Owner informed me that she didn't wish to try again. TERRIBLE BUSINESS PRACTICE to block a new client, then refuse to try again, after a $300 vet bill so my dog could go there. If she can't handle a 12 lb dog, who's never shown any aggression EVER, how does she manage big dogs? Blocking a potential customer is just ludicrous

Seriously the best dog trainer. Sarah helped us tremendously when we decided to bring a puppy in…read moreour home of a very unfamiliar breed to us. Now he gets the pleasure of being able to have play days with some old and new friend he has made along the way through her day care services. We consider Sarah and her family our friends.

Have taken our Dane there for a bit now. Very pleased with service an the way our dog is treated…read more Rates are reasonable as well. We've seen progress. Videos were sent of our dog in action. This also settled my wife's nerves on initial visit seeing he was having in an ok.

The owners care for your pets as their own. They have groomed and boarded four of my dogs over 25…read moreyears. They have identified health issues that I had not recognized. They have researched information and made contacts to help with medical decision making. They have cared for my pets in critical situations. There are not enough ways to describe the love of animals provided at Double K - your pets become part of their intuitive, action oriented, all out loving family. I am grateful to have had my pets in their care.

This is the very best pet salon and pet hotel in Columbus. The owner is absolutely the best groomer…read moreI have ever had and she amazing with the animals. Tina is super at her job and a pleasure to chat with. I have used her for many years and just wanted to let people know how wonderful she is.

Excellent Pet sitters. These girls love their fur babies. Try them "furst"! You won't be…read moredisappointed

From the owner: Welcome to Fur Baby's First Choice; your pet's favorite pet sitting and daycare services! We…read moreunderstand that your fur babies are more than just pets; they are cherished members of your family. That's why we are dedicated to providing exceptional care and love for your furry friends when you can't be there. Our experienced and compassionate team of dog sitters will ensure that your dogs receive the attention, exercise, and affection they need to thrive. Whether it's daily walks, playtime, or overnight stays, we tailor our services to meet the unique needs of each cat or dog. With our reliable sitters, you can trust Fur Baby's First Choice to be your go-to dog sitting service. Your fur baby's happiness and well-being are our top priority!

I will never take my Aussie again. Read Derrick B experience mine is similar. Asked for a trim and…read morenail clip. She shaved to the skin and missed clipping many nails also cut way too short. Lopsided face cut. My poor precious dog was shaking when I picked her up. Never will she go there again!

Kim is amazing! After taking my little man to to be groomed professionally for a the last 4 years…read moreand being charged 3x the amount she charges, my Gizmo was always traumatized when I would bring him home. After leaving Kim's he didn't act funny at. It didn't take him a week to come to me either. So, I know that she did wonderful with him and I will definitely be taking him back this month. I was very pleased with her services. And he just loves her. Have her lots of kisses.