I cannot speak highly enough about the grooming team at PetSmart in Bellingham, MA. From the moment you walk into the grooming salon, you are welcomed with genuine warmth, professionalism, and an obvious love for animals. The staff here goes above and beyond in every sense--they treat each pet as if they were their own and ensure that both pet and owner feel completely at ease throughout the grooming process. What sets this location apart is the consistency in service and the high standard of care they maintain. Whether it's a full grooming appointment, a nail trim, or a quick bath, every interaction has been exceptional. The groomers take the time to ask questions, understand your preferences, and most importantly, make sure your pet is comfortable and happy. They're patient with nervous dogs, incredibly thorough with the grooming itself, and very communicative before and after the appointment. You leave not just with a clean pet, but with peace of mind. Each member of the grooming team deserves individual praise--they're knowledgeable, skilled, and clearly passionate about what they do. It's rare to find a team so cohesive and dedicated. They've built a culture of kindness, attentiveness, and trust that's incredibly refreshing in the pet care industry. If you're looking for a grooming salon where your pet will be treated like family and leave looking (and feeling) fantastic, the Bellingham PetSmart is the place to go. I am consistently impressed and grateful for the love and professionalism they show every single time. read more

Nice store but watch out in the parking lot with you and your pets for some reason POS RI drivers seem to fly in and out of it like it's the Daytona 500 ...literally 2 of them whipping there cars that they screeched the tires !! WTF!!!. They don't care about your safety or your pets safety be careful. Disgusting drivers that can't drive right in the first place read more

We have been getting our dog groomed here for a few years now. We have a Golden / Great Pyrennes mix. We have never had any issues until now. We took her to get groomed in late March. They cleaned her teeth, bathed her and trimmed some of her hair around her butt and paws. Normally they cut her hair down as requested. It was very uneven around her butt and really didn't look like it had been trimmed much at all. My boyfriend picked her up and paid over $100 for the service. He was disappointed but didn't complain. I called a couple days later and was passed around to several different people. They then rebooked us for a complentary cut two weeks later. It was in the middle of the day so my boyfriend had to leave work to come home to get the dog and bring her to Petsmart only to now find out they supposedly don't cut these kinds of dogs hair anymore. We had been going for the last few years so I can't understand why this policy would change now and why they wouldn't communicate this when I called originally or even when we booked the appointment. Poor customer service, waste of money and our time. And thank you for also making us miss time off from work too. I understand this is a sensative time for businesses, but it is also a sensative time for pet owners. It's nearly impossible to get an appointment anywhere and when you do we feel like we were robbed. Extremely disappointed! read more

1st grooming appt for my 11 month old puppy. EXCELLENT. I can't say enough good things about it! The girls were all friendly & helpful. My puppy looked fantastic after & I could tell she was treated well and looked after. I definitely recommend grooming here-I was pleasantly surprised and very impressed. read more

PetSmart - Pet Training Near Me - Bellingham, Massachusetts

My goto place for cat food and supplies. Large store with staff offering assistance if necessary. They also have a Banfield location on site, along with pet adoptions available. This Petsmart is a large location, much larger than the newer N. Smithfield RI location. It is older, but the amount and variety of product they have is great! They also offer grooming, and dog training classes. read more

Aubrie S did an excellent job!! Our dog Riley looks amazing!! Highly recommend, thanks again!!!!! read more

PetSmart - Pet Training Near Me - Bellingham, Massachusetts

My Nellie and I have been coming to Banfield for about three years. We have had a few vets but for the past year we have dealt with Dr. Rose. She has been excellent with my 14 year old greyhound. My Nellie has a few idiosyncrasies, the staff and Dr. Rose handles them with concern and (dare I say) love. Nellie can not use the "drop-off" policy that Banfield has, it is too traumatic for her. We tried it once and due to the separation stress. Before I had driven two miles down the road Nellie's temperature rose to 105 degrees. They called me right away and I returned to hold her paw. Since this happened when booking any appointment the front desk staff knows not to try and book her for any drop-off visits. I realize that they know this due to notes in her chart, its just nice to know they read and pay attention to them. They may not be the most inexpensive vet - but I have found them to be honest and trust worthy. Being lucky enough to have a pet as wonderful and truly amazing as Nellie, that when they reach such an advanced age, every visit to the vet can be very stressful. It is truly stressful for us both. I fear those fateful words "that her time has come" and Nellie just plain dislikes the vets. Sorry for the verbosity of this review. I should have written one sooner. I feel I owe the vets and the staff the recognition they deserve !!! read more

HOLY CRAP!!! Your betta fish are in the poorest condition I've ever seen. I go to pet stores frequently for my pets at home and this Bellingham store has by far the worst conditions for their fish I've ever seen. Half the fish were dead or hanging on for life. The water was literally half empty and polluted with feces. Breaks my heart. Try harder. read more

Great variety. Quality brands. Toys, safety, health tools and health care. Food and treats of good quality, costumes for your little fur babies. Training and grooming available on site. Vets office also available. Although we don't utilize their vet office or the grooming. We did utilize their training. A lot of items are seemingly overpriced, but if you bring up the price on the website or a competitors website (aside from Amazon or Chewy), you can easily get price matched at the register. read more

STAY AWAY! Our dog was injured there by the groomer Brought our dog to be groomed here and had to pick up the dog because the groomer was "afraid" of the "aggressive dog", all 15 pounds of it! This dog is 3 years old and has never had an issue with any groomer, she is a mush with everyone, always. In this instance when I returned to pick her up she was holding her front paw off the ground and was sensitive to touch on it from her paw to her shoulder. When I asked the groomer what happened, she said nothing happened and did not know how she was injured... The dog went there not limping when she arrived, and left with an injured leg. The groomer stated she could not get the dog out of the kennel after she had put her there as the dog was supposedly tying to bite her (dog has never been aggressive to anyone previously) and asked us to come pick her up. The injury is something that would be associated with someone grabbing a front leg and yanking or pulling excessively on it. I notified the manager and also called the police to report the abuse. Banfield Vet in the same building refused to look at her as the groomer went into the vets office while I was waiting for the vet to come out. My opinion is that the groomer is inexperienced with animals and should not be working there as it's evident that she abused our dog and injured her. If you truly care about your pet I'd suggest that you think twice about bringing it there for any type of grooming! BTW just brought her to another groomer and no issues at all. In fact, they said she was such a good dog and they enjoyed having her there. read more

Bad customer service. Today I got in this super long line with ONE item. There was another register opened but he didn't have his light on so I figured he was leaving. When he got to the end, he just stood there. He doesn't say, next in line, can I help you. But some fool with about 100 items goes up to him and he just starts waiting on them and then, turns on his light. Idiot. So he calls for back up and the girl comes up and goes next... and as I start to walk over, I was next, she takes someone not even in line, not me who was on the wrong side of the counter. Amazing. It is basics people. So there are three lines and the *next* person can't even get waited on. Also, the reason I had the mega line was because the cashier wanted to talk and talk and talk and talk with the people in front of me. This is not social circle guys. read more

I absolutely love taking my dog here for grooming. The staff are great, they put my dog at ease and the prices are reasonable. I'll be sad when we move and I have to find a new groomer. read more

Store is in pretty good shape, lots of sale items, customer service needs to be improved. After having an associate help us, we found what we needed and he was pretty helpful. Overall it's a cool place read more

Had to come here to Banfield for an emergent issue with my cat- they didn't know I'm in vet med and it showed...At the end of a day of attempting to get a urine sample (cats are hard, I can respect that), Dr. Rose called me and told me the cat had "gone Cujo" and told me to get another litter box to solve my problem (suspected UTI). Remarkably, before the cat apparently went ballistic, Dr. Rose was able to perform, and charge me for, an entire multi-system exam (including an oral exam) and give him two vaccines. No solution for his probable UTI...i.e., the main reason I took the day off to figure out. Total waste of money. My cat is still in pain, the staff is still rude, I'm out a couple hundred bucks. My advice: stay away. Also- Cujo was a dog. Pet Sematary would have been far more appropriate. read more

Set up 4 appointments. First 3 were canceled and when I arrived at the 4th they would not take my dog in. The groomer didnt want to work and take my dog that I paid and extra 50$ dollars to do express checkout with. I called the next day to try and reschedule one more time and was told not to come back. Unbelievably poor customer service and a giant waste of time. read more

Took my 8 month old Boston bull/ beagle there for training. We did 2 half hour private sessions. At the end of the first visit. He knew off, sit , stay. And up. By the end of the second Visit he came when I called him. Great trainer. Reasonably priced! Highly recommend read more

I don't usually post complaints, but I want to warn anyone who shops at the Bellingham @Petsmart about possible sick animals for sale. I bought a plecostomus (algae eater) for one of our fishtanks that came with a sickness that killed every fish in our tank (all at once- it was awful). This tank was well established and the fish had been happy and healthy for about a year. I complained to the store manager and his customer service was awful. No apology, no credits or refunds for the fish that were infected (only the plecostomus which I had bought a week prior), and with lack of emotion he said "so do you want to buy more fish?" Some of you might be saying "it's just fish"- but I would question any animal that you buy from that store. If one fish can kill an entire tank, they must be slacking on care of more then just fish! read more

Really horrendous customer service. I had an appt and took my dog in for grooming. First they said they were too busy and for me to come back. So I waited 5ins and came back. Then even though I had been there before they told me I had to wait behind a long line of people. When they finally got to me they ask me a few question and then proceed to tell me that they can't take me then because he has to be an "express grooming" and I have to rebook. They could have asked the questions at the time of booking. But instead I had to bring my dog down and wait an hour to then be told to rebook because of their incompetence. I'll be rebooking- at a groomer who doesn't have horrible service. In the hour that I was waiting for them to tell me I had to rebook, I witness many pets be picked up. each one of them had an issue and the owner wasn't happy. Also, there were multiple people who were there for free services because their previous interaction had been so poor that the store tried to appease them with a free service. read more

This is my second time bringing my dog here to be groomed. She's a puppy so I was getting her the puppy trim which what I was told is trimming the paws, butt, face and getting a bath and nails trimmed. First time they couldn't trim her face because she was moving too much and nipping (like puppies do). I was disappointed because her hair is so long and gets right in her eyes but understood and decided to make another appointment a few months later. She is a very furry puppy and really needs a full haircut. So the second time the groomer and I talked and agreed to do the puppy trim again but if my puppy was doing well they would go ahead and cut half of her furs length off. I got a call shortly after dropping her off that her fur was matted on her back legs and they need to cut her back legs and butt shorter. I agreed to that. This is what I get back when I picked her up! The groomers were very nice and I almost didn't post a review because I understand that puppies move around a lot and they don't want to hurt her but she looks ridiculous! read more

PetSmart - Fully shaved body and untouched head! - Pet Training Near Me - Bellingham, Massachusetts

We certainly like to come here more than PetCo. We come here for our dog's food, treats, etc. And the occasional nail grinding. The groomers and salespeople are generally nice and it's fun running into other dog owners. Honestly, if we found a nicer pet store around, we'd probably go there instead of this chain store, but until then we'll keep going to Pet Smart. read more

What you would expect from Petsmart, but the customer service is questionable. But honestly the selection is really good in terms of pets and supplies. read more

I brought my dog here to be groomed for the first time since I rescued him, and had an excellent experience. My dog can be somewhat difficult with strangers so I was worried they might turn him away, but Aubrie took her time with him and said he was a perfect gentleman! This was a huge relief for me. The price was also good. My mom pays $60 to have her bichon groomed at another facility but it was only $47 for my dachshund mix who was in dire need of a cut. They also took him at 5 PM which was great for me because I needed to bring him after work. Definitely going back. read more

Good selection of products, average prices. Most staff are very helpful. Most of the aquarium staff are knowledgeable and friendly. Used to bring my cat there for nail clipping and ear cleaning and was always happy with the service. Although they no longer offer this service anymore : -( read more

Not helpful written policy not followed. Verbal recommendations from one visit are not supported on the next. Looking for another pet store. Don't bother with PetSmart. Notice the consistent issues with Customer Service. It is still a big problem. read more

I went into this Petsmart yesterday to get a clicker. Because we just got a new puppy. Yeah!!! Of course I'm a browser. They have a lot of cutesey things my GF would just love for the puppy. They have a great selection a lot of stuff I haven't seen in other stores. Why not five star because We went to a Petco right after getting the puppy and on most things at Petco were cheaper by a bit( at least on the things I was looking at) . So Petsmart is more expensive but they a wider ranging selection. After I went up and paid, another customer had bought quite a large fish tank. I saw a big guy ( I think he was a manager) insist on taking out to the car for her. He seemed very genuine in wanting to help the customer. You don't see that very often in big chain stores. So good job. read more

Just had a GREAT experience at the Bellingham, MA store and groomer. Elyse and an apprentice groomer were super to my senior dog who was trembling and is always terrified of situations with other dogs around. Had the PAWdicure Plus package. They were extra careful on his back legs given my dog's hip and knee problems. I'm not good at brushing his teeth and they did a great job. Minded my request of no cologne. His nails looked great and Elyse gave me some suggestions regarding his pads. Now for the retail. Plenty of staff asking if I need help. A line had developed at checkout all at once and a 2nd register opened immediately. My Cashier (name not on my receipt) was very friendly and explained the new reward program (FINALLY one that rewards with dollar credit and not useless coupons). Then, my bad: I forgot my credit card was closed that AM due to fraud activity. Didn't have enough cash on me for the items or the grooming. "KW", the manager, couldn't have been more helpful. I got nervous when I saw recent poor reviews, but this experience was like all my previous, over the past ~17 yrs--excellent! read more

I have been going to this particular location for grooming for many years. The last two times have been awful! The groomer who worked on my dog both times claimed he was out of control and tried to bite her. My dog has NEVER EVER bitten anyone. Has never even tried to nip when a small child tries pulling his tail. So to be told that he's out of control and tried to bite both times made me realize that this groomer is incompetent and may have even done something to my dog. I switched to a local grooming salon and was told that my dog behaved great and they had no issues whatsoever! The groomer at the Bellingham location should not be allowed to touch any dogs, in my opinion! read more

This is my favorite Petsmart around!! The store is very clean and the staff is very friendly. I brought my son in to purchase a hamster, and the gentleman that assisted us, Shane, was extremely helpful. Shane patiently answered all of my questions and walked us over to every product. I could not be happier with my experience. Although the prices may be a little higher than petco it is worth it!! read more

I take my 3 dogs here for grooming. EXCELLENT! Kaylee grooms them, and they love her. 2 go for baths and one receives a cut. I have one dogs that is VERY shy and hates going places. I usually have to walk her in, or she'll try to bolt. She loves this place. My Pom's lion cut looks GREAT! I've taken them to a couple of other places before coming here, and I just wasn't satisfied. I'm glad that I moved on and now take them to see Kaylee every 4 weeks. read more

the store manager, Mark, was amazing. so helpful about letting us return things after our chameleon passed away. he was extremely empathetic and just all around a really great guy. friendly and helpful, we highly recommend this location! read more

This review is for Aubrie in grooming. She is wonderful with the dogs! Our dog Lacey has always had a problem with shaking since we brought her home as a 9 week old puppy. Lacey is a nervous dog but shakes even when she's not. Most groomers call us and say they either can't provide the service or complain she was extremely nervous and shook the whole time. Since we started going to Aubrie, Lacey has always had a wonderful haircut and she is very understanding and sweet with her. Now that we have a second dog, I wouldn't take them anywhere else. read more

Love the Petco store it's self. Employees are very helpful. The Hopitial is wonderful.. It's very clean employees are very knowledgeable. However the grooming salon is in need of some improvement. They need to take another course in people skills.The employee that I spoke with on Ocotber 22,2015. In the am called my home to tell me I was late for my appointment. It was not schuleded till 8:30 am. She told me it was at 8am. She's not accommodating at all. Just made the apt last week.The receptionist told me she can fit my two dogs in on the half hour mark.No communication skills at all.. They never do a service on a half hour ?? Kept repeating..Very rude.. She told me she had nothing for two weeks. I would not see that lady again. Why would I reschudle with her..I use to see Aubri shes great !! now she's a groomer !! :( She was the best with our dogs. Very kind person.. It's to bad I don't feel compfortable leaving my dogs with such ignorant people. I Never had an issue before with the other girls just this one today. I Never will go hear again it's not a very inviting place or a good atmosphere for animals with rude employees. So I'm heading somewhere else. Went to a small business down the st and she could fit me in within an hour. Now that's what I call customer service.. Thank you petsmart now I have a great place to take my dogs too.. Petsmart is to big of a chain !! No reccomendations hear!! Thumbs down read more