Cancel

    Open app

    Search

    PetSmart

    3.0 (115 reviews)
    Open 7:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Pet boarding

    Full grooming

    4 More Services

    Pet haircut

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Immediately cancelled my plan after 25 years of consistent service .
    Vanessa J.

    Dominique in the groomers section attitude is terrible. My dogs cut was only OKAY but for the price they charge and the bs attitude I endured while trying to get my dog checked in isn't worth it. Called back to speak to a manager about her and guess who got on the phone. Dominique!!!! I just hung up. Neverrrr returning again. This Banfield location itself is terrible. I moved to buckhead after 8 years in Marietta. I canceled my 24 year long account after my first encounter at the Buckhead location. DO NOT bring your pets here. I almost LOST my 7 year old perfectly healthy Maltese who I brought in for regular comprehensive and a week later he was gasping for his last breaths. I had to rush him to another ER and pay over 2000$ there. Don't waste your time. This place is just prescribing overly high epilepsy meds to our pets almost killing them. My poor dog had vomit and diarrhea for days then turned into mini seizures when I tried to ween him off the stupid meds. Stayyyyy awayyyyyyy.

    Reen K.

    Face masks, and social distancing is a must Valentine's Day is near, so don't forget to read your Pets. This is the first time I've been to this location. I was in the area, so I came to pick up some items for my dogs. The store was really neat and clean. Well organized, but needed to be restocked with many items. I purchase another dog tag for one of my dogs, and a harness. The prices also seem to have gone up a few dollars, but I needed the items so it's ok. I'll continue to watch the sales and shop online, next time.

    Sorry if my screenshots are out of order btw. Below is a screenshot of my story at this location because it was way too long to share and I do not want any details left out. As I said before, If I could give 0 stars I absolutely WOULD. Shannon is an absolute nightmare. She is unprofessional, unkempt, abrasive, and lacks basic comprehension skills. I do hope to see us, as humans, and as women do better especially towards one another. There was nothing I did that warranted that type of behavior and I sincerely hope whatever Shannon is going through, she gets through it with a happier mindset. That or find a job that suits your lifestyle better because I've been there too. Thank you again JANELLE and MICHAEL for creating a better environment for me, thank you so much!

    You can tell her hair is still tangled on her chest.  And the cut is no good.
    LaShonda H.

    I really hate to write this review, but I wouldn't want the same thing to happen to someone else's dog. I took my Maltese mix here for a full bath and cut. I told them she doesn't like her face washed but that she should be fine. I dropped her off at 9am. I started to get worried around noon when I hadn't heard back. I received a call at around 2pm from the groomer that there had been an accident. Somehow, my dog's paw was cut during the grooming process and she was bleeding. He took her immediately to the vet (banfield) where she received 2 shots and some ointment (I'm assuming) to her paw. He said she was ok but he would let her relax for about 30 minutes before continuing. I was honestly in shock because this has never happened at the Cumberland location. When I arrived, she wasn't ready, he was still trying to groom her. So I spoke with the vet. He told me what he did but wouldn't answer my question regarding, what type of injections she received. He only responded yes when I asked if it was an antibiotic. He said he would give her some pain medicine to take home and a cone. At that point I was pretty concerned. A different groomer went to get my dog for me and he apologized profusely. He did give me a cone, that looked like it had been used, so I had to request a new one. He showed me the injury which seemed small but I couldn't get an answer out of anybody regarding what cut her paw. When the actual groomer showed up, he was very apologetic too, but I smelled alcohol coming from his cup. I took my dog home and started the pain medicine regiment. I reached out to corporate to express my concerns but I only received a generic email back. I am concerned that I never heard from the store manager regarding this issue. There might be a training issue. On top of that, my dog didn't receive a proper cut, and when I attempt to trim the mats from her chest (I guess he wasn't able to get to her chest after the injury) she's scared and trembles. I've been grooming her at home for 1.5 years due to covid, now I fear she might not even let me groom her. Don't take your dog here.

    Carla M.

    The team shows our pup so much love for her monthly baths and spa dates. This visit, we did a full cut. She's a terrier mix but I try to keep her short during the warmer months, especially since we travel to Fl often. Her coat is healthy and shiny. The prices are fair and the staff treats us nicely.

    See all

    4 months ago

    Alia was so helpful and kind! She took her time with me to make sure I got everything I needed and the best deal possible.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 9
    Thanks 0
    Love this 7
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 7
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jess B.
    0
    126
    14

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Adam O.
    80
    127
    18

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mike D.
    6
    108
    0

    3 years ago

    Very deep selection of products and knowledgable, friendly employees. Dogs don't like waiting for packages!

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Rowe K.
    35
    13
    9

    4 years ago

    Helpful 6
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jay O.
    63
    1
    0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 3
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ben B.
    185
    5
    4

    7 years ago

    Helpful 5
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Yasmin A.
    257
    77
    82

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 3
    Thanks 0
    Love this 5
    Oh no 0
    Photo of Brian H.
    1707
    890
    6864

    12 years ago

    Helpful 4
    Thanks 0
    Love this 4
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    Bella has high anxiety about getting her nails cut but Elisa is so loving and patient with her!

    Mentioned in 5 reviews

    Read more highlights

    Buckhead Pet Sitting Services

    Buckhead Pet Sitting Services

    (4 reviews)

    Buckhead

    I found Buckhead Pet Sitting Services on line and I am so happy I did. I have 3 dogs and a cat so…read moreit is really important to me that I can have my fur babies stay at home where they are comfortable and happy when I travel. I had tried several people that I found through word of mouth and was not satisfied with their service or care. Buckhead Pet Sitting Services provided excellent care to my pets that far exceeded my expectations. Olga met with me prior to the first time pet sitting to meet my dogs and cat - she spent a time getting to know them and learning their routines and care. The first time she cared from my group, it was unexpectedly cold and my dogs typically stay outside for the day. Olga altered her schedule so that she could come over extra times throughout the day since the dogs had to stay inside due to the cold. She kept in close contact with me on the weather and when she thought it was safe to let them stay out. Olga's love for animals is so apparent - I felt she cared from my group just as she would her own. I looked forward to her comments and pictures she sent after each of her visits - reassuring me that all was going great and everyone was healthy and happy while I was a way. I will definitely be using Buckhead Pet Sitting Services going forward!

    We used Buckhead Pet Sitting Services to look after our cats for 6 days while we were out of town…read moreand couldn't be happier with the care and attention our fur babies received, as well as the service to us. From the moment we met our sitter at the initial visit we felt good about our choice and were constantly reassured with twice daily updates and photos on how the cats were going at each visit. Extra attention was given to our very shy cat to make sure he was eating and doing ok, while our more adventurous one enjoyed all the playtime she got with our sitter, Cindee. Our home was also very well taken care of and the cats were both in good spirits when we returned home. This was our first time using a cat sitting service and we couldn't be more pleased with the experience. We will definitely be using them again next time we are away.

    PetSmart - petstore - Updated May 2026

    Loading...
    Loading...
    Loading...