Jim and his team are great people. They have been taking care of my cats for several years now…read more Always easy to schedule even with holiday and short notice. Highly recommended.

Jim, Matt, and Dominic are all so great! They helped me get organized for a two week trip, and the…read morerelief I felt knowing that my cats could stay home and still be taken care of was everything!! Dominic did a great job with them, and sent me updates and photos for each visit so I knew they were doing great. Thank you PAWS, and I can't wait to use your services again!

Im sorry.. the people were nice enough but they did a complete hack job on my puppy. They had me…read morepay the balance after deposit first before seeing him and...... wow.... I know why. It's horrible. I explained what I wanted.. the layers I loved about my puppy's coat the fluffiness... and it's like they just shaved him and gave him back... no blending, not even.. no shaping. I'm so sad... it's not even going to grow back nicely. They really messed up my dog's beautiful coat. I was in complete shock... and so flustered I just had to get out of there. But I should have stayed and expressed how horrible he looked. I'll call in the morning but... it was the worse. I'll let you be the judge.

Really? Here's a confirmation showing our stay. This just reinforces my recommendation to avoid…read moreBark and Board. Still no direct response to my emails that I have sent, perhaps I'll get one now that I've proven my dog was staying with you?

Not only can we leave town and rest comfortably knowing that our three dogs are well cared for and…read moreloved, but I honestly believe they are more spoiled than ever every time we return. Communication is excellent , the house is always clean and it's the best service we have ever had with a pet sitter service. Professional, kind and caring. Can't give them enough kudos!

This is a long overdue review. I just happened to be scrolling for a specific text and pulled up…read moreold text exchanges with Karen from my days in Atlanta. And realized I owe this fantastic person a review. A very long story short, in 2015 I found myself in temporary housing after a move back to Atlanta to start a new job. It was a very difficult situation with two rescue dogs that suffered from anxiety/separation issues. The day prior my daytime pet arrangements had fallen through. I also had work travel imminent. I was in a panic and massively stressed. The same day I called Karen, she showed up to meet me and the two pups. They took to her immediately, even my ultra scared/shy guy who shivered and shook around people. She confidentially handled them, kindly calmed my anxiety over the situation and had it under control. She could double as a therapist!!! The next day while I was at work all went totally fine with their walk. I even received text photos with details of how it went. The pups were happy, I was relieved of stress and life suddenly became simpler. For simplicity sake I've glossed over a very trying and rough time in life. But for Karen and her team it would not have turned out so well. With a world of gratitude and thanks, I HIGHLY recommend.

I found Buckhead Pet Sitting Services on line and I am so happy I did. I have 3 dogs and a cat so…read moreit is really important to me that I can have my fur babies stay at home where they are comfortable and happy when I travel. I had tried several people that I found through word of mouth and was not satisfied with their service or care. Buckhead Pet Sitting Services provided excellent care to my pets that far exceeded my expectations. Olga met with me prior to the first time pet sitting to meet my dogs and cat - she spent a time getting to know them and learning their routines and care. The first time she cared from my group, it was unexpectedly cold and my dogs typically stay outside for the day. Olga altered her schedule so that she could come over extra times throughout the day since the dogs had to stay inside due to the cold. She kept in close contact with me on the weather and when she thought it was safe to let them stay out. Olga's love for animals is so apparent - I felt she cared from my group just as she would her own. I looked forward to her comments and pictures she sent after each of her visits - reassuring me that all was going great and everyone was healthy and happy while I was a way. I will definitely be using Buckhead Pet Sitting Services going forward!

We used Buckhead Pet Sitting Services to look after our cats for 6 days while we were out of town…read moreand couldn't be happier with the care and attention our fur babies received, as well as the service to us. From the moment we met our sitter at the initial visit we felt good about our choice and were constantly reassured with twice daily updates and photos on how the cats were going at each visit. Extra attention was given to our very shy cat to make sure he was eating and doing ok, while our more adventurous one enjoyed all the playtime she got with our sitter, Cindee. Our home was also very well taken care of and the cats were both in good spirits when we returned home. This was our first time using a cat sitting service and we couldn't be more pleased with the experience. We will definitely be using them again next time we are away.

I started using Buckhead Paws when I moved to Midtown in April. They are fantastic! I travel quite…read morea bit so it was important to me to find a regular person that my cats would get used to. Mark has always been super responsive and helpful with scheduling and Laura, my regular pet-sitter, is incredibly friendly and makes me feel like my kitties are in great hands. It's obvious that she truly cares about the pets she watches. Adam has covered a few times and is also a wonderful sitter! They stay in contact, show when they say they will, and send adorable pictures. I am very happy with their service and highly recommend them.

We've been loyal clients of Buckhead Paws for several years. Their very accommodating service…read moreallows us to leave our dog and cat in the comfort of our house without stress or worry when we go on a trip. The staff are dog owners themselves, not only do they understand the details of caring for a pet, they really adore animals. We recently returned from a trip. Our sitter was AMAZING! While we were away, she gave us updates the entire time with photos and took our energetic lab on long hikes. Our cat was given lots of head scratches and tummy rubs. We came home to a couple of chilled out, happy healthy babies. It's priceless to be able to depend on Buckhead Paws for a worry free get-away. They truly are the best, and we have had some experiences!

We used Critter Sitters for many years, through multiple pet sitters, multiple pets, and multiple…read morehomes and always found them to be professional, reasonably priced, and attentive to the needs of our pets. Recently our pet sitter through Critter Sitters retired and we met with our new sitter one time. Everything seemed fine and we were scheduled to go out of town and had confirmed with the new sitter employed by Critter Sitters that everything was in order. Yesterday I asked for clarification about the billing since it seemed substantially higher with the new sitter over what we had paid previously - in response, I have been told that the sitter's schedule has changed and that I should seek care for my animals elsewhere. With little more than a week's notice, this was very unprofessional and disappointing to say the least. I've tried to communicate my experience to the owner of the company but the line has been busy for some time; will update this review if new information becomes available but sadly, I can no longer recommend this business and would seek care for pets elsewhere. Update: the owner responded and while appreciated, I find the way this situation was handled by Critter Sitters very unprofessional. I can include the text conversation for reference as I did not negotiate: I asked a question about a price difference between two different sitters employed by the same company, a difference of over 300 dollars. The only "policy" I see enforced or followed here is poor customer service.

Amanda Brand has been great. No matter how many fur balls we add she is up for the fun. Never had…read morean issue and if an issue comes up regarding the kids or the home, Amanda takes care of it. We get updates and photos throughout our away time and the kids love her. She now has her own door codes in case we get stuck somewhere. Can not say enough good things about her.

Buckhead Pet Pals has been my sitter of choice since returning to Buckhead in 2023. I have the same…read morefantastic pet sitters so my fluff balls aren't surprised when someone else stops by. On Christmas Eve morning, I called and Camilla managed to secure services for me from the 27-29 due to a death in the family. Within an hour. Thank you again, Camilla! And thanks as always to our fabulous pet sitters!

We have been using Buckhead Pet Pals for years and LOVE Laurie who takes great care of our cats and…read moredogs. I highly recommend them and would suggest asking for Laurie by name!

Our little girl LOVES going to Bark Avenue!! I had never boarded a dog before and I was so nervous…read moreto do so, but they have always made me feel at ease that she loves to be there (she loses her mind when we get close to pulling in the parking lot, so that's always a good sign). We took her there even before the new management recently took over, and I've been thrilled with all of the updates they've made. They've recently done some renovations that make it look nice, the place actually smells CLEAN every single time (it used to reek of pee a lot of the time before new management took over), and the staff is super friendly. My dogs tail just wags when she sees some of the staff there. They're also getting a lot better about posting daily Instagram photos, and I love when I see my little girl pop up on the daily photos. They're prices are totally reasonable for both boarding and daycare (day camp is $28 and boarding is $40 a day) - yes, the prices increased recently, however I still feel like the costs are reasonable. They have an online service that makes it super easy to request daycare or boarding and they're really quick to confirm your reservation (before you'd have to call and pray someone picked up the phone to reserve anything) Huge kudos to the new management for what they've done, and to the entire staff for making my baby feel comfortable to be there!

I have been boarding my dogs at Bark Ave. for about 5 years. My dogs love this place and the…read morestaff. They are friendly & welcoming. However, my most recent experience has me questioning the company's integrity. The dog I have now was boarded at Bark Ave from 09/24/24 - 09/30/24. When I dropped her off on Wednesday of last week she was in good health and I requested that she have a bath before I pick her up on 09/30. When I picked her up on Monday, the assistant manager brought her out, I paid them & left. My dog was very quiet, mind you after not seeing me in 5 days. When we got home she started rubbing her had on the floor and shaking her head. I took a look at her and noticed her left eye was swollen shut, so I had to open her eye to see what was going on. Her eye was so red it looked like it was bleeding and burned or something. I called Bark Ave and spoke with the assistant manager. I sent her a picture. She agreed that it was swollen. I asked what happened, she stated she was aware of any incidents that could have caused this. I immediately took my dog to the vet. The doctor examined my dog's eye and diagnosed her with a superficial Corneal Abrasion. He also stated that the abrasion could have been caused by the shampoo that was used for her bath. I informed Bark ave of the diagnosis and they immediately began to deny that this incident was not caused by their staff. I absolutely disagreed and requested to speak with the owner or manager. The owner immediately sent me an email denying any involvement with causing this injury. I sent the owner a copy of the doctor's note, her response was since the doctor mentioned that "the shampoo could have been the cause, but could not confirm" she is not responsible. What business person who really cares about the people/pets that they service, would deny the possibility of a simple human error? We all know that shampoo could have easily dripped into a dog's eye while the dog is moving around when being bathed. I used to speak very highly of Bark Avenue Pet Resort and I've also referred a couple of people... Not anymore. I have attached a picture of my dog when we got home from the vet's office.

I have used Bryan for a few years now, even before he formulated this into a business. Bryan has…read morestayed in my home on numerous occasions while I was traveling, and he provided excellent care for my canines, Gracie and Gertie. As soon as I met Bryan (and later his sister Robyn), I knew my doggies were going to be in good hands while I was away. This brother/sister team operate with high integrity, they are very conscientious, and have a true love for their pets and those of others. I would use either of them again in a heartbeat.

From the owner: Hiring a professional pet sitter allows you to take care of your pet safely and economically. Pets…read more(like humans) are most comfortable in their own homes. If you go away on a business trip or vacation, it's important to make sure your absence is as stress-free for your animal as possible. Making sure your pets are in a familiar environment, with a stable food and exercise routine, is a safe and healthy way to allay their fears. Our mission is to provide quality care and personal attention to your pet in your home. We are a family operated company with over 10 years experience in the pet sitting business. The Pet Nanny LLC is nationally certified through Pet Sitters International and we are insured and bonded with Pet Sitters Association LLC. We love our pets and they are part of the family. Let us care for your pets like they were our own. We provide the peace of mind knowing your pets are receiving the quality care and love they deserve, when you're away.

My fur babies DIXSON and Sofi love going to Bark And Lounge they have been going there for at least…read morethree years! I actually found my second fur baby there. Brenda is amazing and Sara is always so very sweet. I just wish they had exit baths. Thank you so much for being such a great place for my fur babies.

This is Rocky, our Boston Terrier's, FAVORITE place to go! Brenda is so sweet and he just loves…read moreher! We board him there as well. He is a little stinky sometimes when we pick him up, so we know he plays hard! This gives us a break at night too, because he is all tuckered out that night and even sometimes the next morning! They are great there and so flexible. They have come to our rescue many times in being able to accomodate last minute reservations for boarding. So happy Rocky has so many friends there!