We have just finished up our first weekend away, using Chris to watch our 3 dogs. You can check my…read moreother reviews to see what I judge any sort of animal service on. Needless to say, Chris is as good as they come. Loved the online system, and the emails. Dogs seemed very content. We have a pack of 3 that can be a handful, and I immediately felt at ease with Chris and confident that he would follow our routine. As he reiterated, "if it's not broken, don't fix it". We don't like to leave our dogs, but being dual active-duty means sometimes we will. I was able to enjoy a great visit with my husband, knowing my dogs were taken care of.

We are very cautious about who we allow to take care of our pets - and especially who we allow into…read moreour home. Once we used Critter Capers, we will never use anyone else. Chris did a fantastic job - checked in and out - sent us emails and pictures - collected mail - and much more. Chris is a professional at this and has a top notch business. I like the fact that Chris and ONLY Chris does the visits; therefore, you know who to expect at the house. The best thing, he takes care of all varieties (cats, dogs, reptiles, birds, fish, etc) and he has Vet Knowledge. Thanks Chris!!!

Recently used this business and I can't say enough great things about them…read more Not only did they not take care of my pets but watered my plants, made sure there were no pet accidents- offered to check mail .... And so much more. Received a daily log of activity with pictures of my pets; via their app. Highly recommend as their service and the price cannot be beat. My pets were able to stay at home and not be stressed by going to a boarding place and being in a cage/ kennel. Lisa has pet services done right and Lauren was great- she even got my shy pet to come to her! Absolutely wonderful services highly recommend.

From the owner: Critter Sitter of VA is the largest professional pet sitting and dog walking company in the…read moreFredericksburg region, serving Fredericksburg, Stafford, Spotsylvania, and King George County since 2016. We are Fear Free Certified, Certified Professional Pet Sitters (CPPS), fully licensed, bonded, and insured -- credentials no other local pet sitter can match. We proudly serve all households in our four-county area and specialize in multi-pet households, senior and special needs pets, and medication administration. We are also the trusted choice for military families, government professionals, healthcare workers, first responders, and high-security clearance homes throughout the Quantico and Dahlgren corridors. Our W-2 employees -- never independent contractors -- mean consistent, accountable care with a backup sitter always available. Every visit includes GPS tracking, photo updates, and a written report. We provide pet sitting, dog walking, cat sitting, and home and property checks across all four counties.

Kat is by far the best pet sitter I have come in contact with. My German Shepherd loves her and…read moregets so excited to see her. Kat is friendly, good with animals, trusted, and dependable.

We loved having Kat come over for every vacation we took for 3 or 4 years! She took great care of…read moreour 2 cats and one fish. She took pictures of each animal every time she came over. She even agreed to continue to sit for us when we moved to Spotsylvania. Then out of the blue she ghosted us for no discernible reason... no explanation. My husband texted her and she never replied, and we haven't heard for her for about 6 months.

Our sweet Holly is looked after very Well! She's always…read morehappy to be picked up, but she enjoys her vacation there when we travel. Friendly staff, always seem to be available at last minute, facilitate clean and well kept, and grooming services available for an extra fee. AND a Veterans and First Responders discount offered! WIN WIN WIN!

After posting my reviews, I received a phone call from one of the trainers apologizing for not…read moreresponding to my inquiry. She was very kind and explained a mix up regarding emails with the owner. No big deal; these things happen. I appreciated her apology. She did inform me that they do not train in the kind of scent work I am looking for, and she sadly doesn't know anyone near my location who does. My only suggestion would be for the owner, since they are the ones who receive the emails. It might be best to respond to the customer in an email and state something to the effect of, "Colonial K9 has received your request and we will be forwarding your message to the respective trainer. Please let us know if a trainer has not gotten in contact with you in the next 48/72 hours." This way the customer knows their email has been seen and read. Otherwise, the customer feels their request wasn't taken seriously. Additionally, a reminder message or task could be created within the Microsoft 360 platform and be sent to the trainers. Just some ideas to help the customers and trainer so a customer isn't lost due to mistakes. Thank you again for the apology. It is appreciated. I have bumped my review up from two stars to fours stars. **Original Review** ***I have not used their services***This is only a review based on communication, or lack thereof*** On 08MAY2024, I called Colonial K9 to inquire about dog training; specifically scent work. I have been looking for a solid trainer since moving here. It has not been easy finding a reputable trainer. During the phone call, I was told to send an email because emails go straight to the owner. The owner will review the email and either respond personally, or the owner will send the email to the respective trainer. I thanked the person who I spoke with and promptly sent an email detailing my dog training needs. By 15MAY2024, I still hadn't received a response from Colonial K9. As a result, I sent another email and stated; "I am following up from my attached email as I have not received a response. If you are unable to help us, it's understandable. I would appreciate it if you could give us a referral on a trainer who can help." As of today, 24MAY2024, I have yet to receive a response. I am not sure where the disconnect is. All I want to do is find a solid trainer to continue with scent work training. I guess Colonial K9 isn't interested in assisting. Copy that!

Wow! I'm so impressed with Lisa's! The staff are friendly, and helpful, and super nice. The…read moreaccommodations are really excellent - no urine smell anywhere (unlike so many kennels I've used in the past); even the bedding came back folded and unsmelly. Each unit has its own outside run through a dog door - so the dogs don't have to wait to be taken out if they need to go. The buildings are heated/air conditioned - so great! They get to go out and play in well-kept grassy areas SIX times per day. Bottom line, they treated my dogs like they would their own - with respect, and care, and attention. And for all that, the price was very reasonable. I will definitely be using this kennel again.

The good, the bad, and the ugly. The good, the one girl who works there (not the owner) is super…read moresweet. The owner lacks people skills, but I'm not holding that against her-we all have our own issues. The price is comparable to others in the area, the grounds outside are clean with easy access to I-95. The bad and ugly are too numerous to overcome for the good. The minute the door opened the place WREAKED! The floors looked clean, but I'm guessing not anywhere near sanitary! Crates (big and small) are simply all over-dogs barking, howling, screaming and crying. Because I had no other reservations, we left the dogs (mistake). During the trip, they gave the dogs wet food without asking me -which, of course, led to diarrhea, but no one called to let me know that -I found out when I called in. The dogs had poo in their fur -the younger had it on his neck and head ...??? The sleeping crate had crystallized urine in it (I had washed it out inside before bringing it into the house) and the sleeping towel I left was nowhere to be found (how long had my pup been sleeping on a bare, urine soaked crate?). I had to hose down the crate before bringing it in the house. There are no barriers or sight blockers between large kennels, so dogs can bite at each other through the wire. They also tried to send home a bone with us that had obviously been chewed in, but did not belong to us, leaning me to wonder what else is being shared between the various boarders. This was quite a new experience for me-usually I am asked before my dogs are given anything I didn't pre-approve or bring due to allergy problems and gastrointestinal issues. I've never heard digs wailing or crying like that before in a kennel--but perhaps it was just the temperament of the particular fogs-still heartbreaking, and not good for my babies to be around. I do not think there is any malice or bad will going on-I think they were truly concerned about the dogs eating habits (I was clear that was normal for them), but it's clearly not where I want my pups to stay in the future. Clearer communication and a better smelling/clean place, plus concern for clean sleeping crate would have made this a much better review.

We boarded our TWO rescue German shepherds. One had a very rough start in life before we got her…read moreand she was absolutely terrified. The other we recently rescued and are still getting to know. This facility was clean, friendly, affordable and took excellent care of our babies. They got the extra play time, and they bathed them. They worked with our scared dog despite her attitude. When we picked them up three days later we brought home two healthy, happy, clean, well taken care of dogs. We will be recommending to everyone, including both rescue groups. Thank you!

We reserved Silverbrook Kennels for our boarding choice while going on vacation for a few days. The…read moreentire process was easy and the staff are all very friendly. I originally called and wanted to walk the facility to see what the kennel looked like to ensure I was comfortable with boarding my pups there. The facility appeared to be clean and up kept. We were not allowed to see the inside of the facilities but the staff were accommodating in sending us pictures so we could see. During my pups stay, we did not receive any phone calls or updates so we assumed they were happy and healthy. I would say that would be the only thing if we would receive updates via text or email that would have made me feel more assured but overall we were really happy with the process. Our dogs returned to us happy and didn't seem stressed whatsoever. We would definitely bring them back again. Thank you!!!

Love them there! They are great with my pup, it's easy to get in for a grooming or pawdicure, and…read morethe humans have senses of humor. I can tell they love the dogs they work with.

I was referred here by a friend and I was very pleased by the outcome. The owners here are very…read morefriendly and I could tell my fur-babies were happy and not at all stressed with their experience as well. Their hair cuts were on point and completed just as I had requested. To top things off, they even sent me a great picture of the two pups after they were finished and awaiting pickup. Great place to get your dog cleaned up!