This was the old Aquatica location, and they did not disappoint. If you are a reef aquarium…read moreenthusiast, the bulk of tanks have fish. They treat with copper, and I've found the last 4 fish I've purchased thrived in my tank and never got sick. Their coral selection is great, and you can request anything you need. Plenty of supplements, food, copepods, salts. Etc.. I still need to test the trade in services. Whitlyn has an amazing aquarium service, and you will love their shop. Will definitely update after a few visits

I made my first visit today and just wandered around. They have a good selection of corals! Also…read moreinvertebrates you don't find at other stores. Moderate selection of fish, but will order for you. They provide tank service too. No freshwater- salt only and a good amount of meds, food and the like. Worth the stop. Polite staff- gave me space to shop, but available too. Appeared knowledgeable!

These guys are the most helpful, dependable, honest fish keepers you will find in this area hands…read moredown. Highly recommend checking them out

Richmond has been needing a high quality saltwater store and they're finally here! They're very…read moreknowledgeable, helpful and have a large selection of coral.

Pets have always been a source of joy- I've had fish, gerbils, lizards you name it all over the…read moreyears. With the increase in time at home during COVID-19 my pond is looking fabulous, I've really enjoyed my extra time with my now 13 and 11 year old puppies and my husband even got a new baby tarantula. If you're feeling the COVID blues- a puppy, kitty, fish, snake or spider might just be what you need!

If you're going to lie to customers, at least get all your staff on board with the same lie…read more Can only hope the turtles have been moved back to that larger tank along the wall. It was appalling seeing that the new owners had shoved them all into a much smaller tank in the middle of the store. It was super off-putting seeing the new owners bash the former ones on social media, after the former ones were so supportive of the new ones. It's equally off-putting seeing the new owners make snarky, passive-aggressive responses anytime someone leaves a negative review. It's really hard to believe their accusations that anyone who left a negative review must have confused their store with another one. Maybe that could happen once or twice but not every time.

Wow this place is amazing and probably because it's locally owned small business. Not corporate…read morepet smart or petco like you see everywhere pricing guys like this out. This pet shop was clean friendly and all the animals were clean socialized and healthy in appearance. We enjoyed the parakeets, bunnies and ferrets. If you need food or supplies they have a huge selection for all the possibilities from fish, reptiles, small critters, cats/dogs. You name it get it here. A+

I went in to buy they Sun cheek conure for 1000.00 ask for a possible discount. The so call manager…read moreLIED! Saying it wasnt the same bird i have been looking at for over a month. Then lied about another that had just sold the week before saying it sold before christmas when I just there and saw it. She lied about the date of birth saying she has no way to know the hatch date when others gave me the hatch date. If she really was the manager she lost a sale and i found one at pet palace for have the price same color and just as loving and young. This place needs to replace that horrible manage before she loses more sales!!

I don't understand why so many people have left nasty reviews of this store and the couple that own…read moreit. They are two of the most knowledgeable and caring individuals in this business. Yes, they do not left people come in and browse the store, due to being immunocompromised from cancer treatments. Be compassionate, empathetic, and understand that they have found a way to keep their business running safely for their health. That is their decision, not yours. They are always incredibly helpful. Ask them at the window for what you are looking for, ask them for help, and they will gladly do everything for you. They made some amazing fish suggestions for issues I was having inside of one of my tanks, instead of using chemicals, and it worked. I loved the fish so much that I went and bought more of them. It changed my entire stocking than what i originally wanted, and I couldn't be happier. People, don't be a stick in the mud. Ask for things and people will help you. Don't diss a business because of their concerns for their well-being. Don't be afraid to have a conversation with people (you know that lost art ever since the smart phone was invented). I would not trust any other place in town for my fish needs. Not after seeing how meticulously well they keep their fish tanks (because the water in the bags of fish I get is crystal clear and I haven't had ANY diseases or issues with all of my fish). Thank you Animal House, LLC for everything you do for our fur, skin, feather, and creepy crawly babies!

Decided to give this place a chance and support a local fish store and I am excited to go back! I…read morewill say - make sure you are going in with a purpose and know what you are talking about. I have been in the fish keeping hobby for my entire life and was able to make good conversation and find what I was looking for! I picked up 6 cpds and two pygmy cory's to add to my shoal of 4. They also have a wonderful variety of freshwater plants and fish. I have had a lot of difficulty finding many species that I've been wanting to stock my tank with, especially plants, and wanted to give this place a shot! The owners were very helpful, and explained to me the situation involving being let into the building stating they are both immunocompromised, so I understand where they are coming from. It doesn't hurt to call to let them know you'd like to stop in, next time I will wear a mask! Despite a lot of reviews about smell and uncleanliness (from circa over 5 years ago), I did not see or smell any such issue, and I am a bit of a clean freak in terms of smells associated with pets.

I think this store is possibly one of the best in the area! Their tanks are always clean, the fish…read moreand corals look healthy, and they have a huge selection of fresh and saltwater wildlife. I've gotten a few marine fish from this store, and they always did well in my saltwater tank. I do however think the corals might be a bit on the pricey side, but they're quality! I come here often for RO/DI water and can't help but the browse their fish selection. The staff are super helpful and quite knowledgeable. If you're looking to get into the hobby, or looking for a place to stock your tank, check this place out.

Best store in the tri-state area! Bar none! Great selection, service and always willing to talk.read more

Lady that was in there was rude, but I'll deal with rude employees for my pets happinessread more

They did a great job on my little puppy! She looked so great and wasn't stressed out from the…read moreclippers. She smelled great and the price didn't break the Bank, and we will for sure be back.

Kenzie grooms both of our pups & we're always satisfied! Both of our boys love her & she's never…read moreshort of quality or customer service.

Sold my daughter Parasitic fish and refused to return them as the woman said that it was my…read moredaughter's fault that she didn't have a 15 gallon tank. She still had the fish in the water to reach the tank temp and noticed the parasite which is black in color on the fish. DO YOU REALLY SELL SICK ANIMALS IN YOUR ESTABLISHMENT. DO NOT BUY FISH as they do NOT inspect them for parasites which will harm other fish.

Always has the variety of dog food I need. Great accessories too! Convenient location next to…read moreKrogers. Staff is cheerful and helpful.

One may think a pet store is a pet store, but that isn't the case with this one. They have a great…read morerewards program. My little fur babies are spoiled rotten. They require a specific brand of food (Nitro). This place carries it and usually has great deals on it. Also after 10 bags of purchased you get a free bag. FREE BAG! That is a $30-$60 savings depending on the lbs and the flavor my lil spoiled demon dogs wish to have that week. I LOVE IT! I will always go here and get my puppy foods. They also carry birds, lizards and fish. You think of anything you need for any type of pet, they have it. If you are in the area of Nich road and have a moment or two to kill, hop on in here and see what all they have. The isles are usually clean. They have a cool clearance section and they also have the most friendliest workers I have encountered. Great place.