Decided to give this place a chance and support a local fish store and I am excited to go back! I…read morewill say - make sure you are going in with a purpose and know what you are talking about. I have been in the fish keeping hobby for my entire life and was able to make good conversation and find what I was looking for! I picked up 6 cpds and two pygmy cory's to add to my shoal of 4. They also have a wonderful variety of freshwater plants and fish. I have had a lot of difficulty finding many species that I've been wanting to stock my tank with, especially plants, and wanted to give this place a shot! The owners were very helpful, and explained to me the situation involving being let into the building stating they are both immunocompromised, so I understand where they are coming from. It doesn't hurt to call to let them know you'd like to stop in, next time I will wear a mask! Despite a lot of reviews about smell and uncleanliness (from circa over 5 years ago), I did not see or smell any such issue, and I am a bit of a clean freak in terms of smells associated with pets.

Great people and great fish! I've recently setup my second tank after around a year of having my…read morefirst one, bought nearly everything from them and had almost know issues (aside from the expected learning curve that comes with getting fish). They always have what I need and have always been able to answer any questions or concerns I've had, highly recommend!

Always has the variety of dog food I need. Great accessories too! Convenient location next to…read moreKrogers. Staff is cheerful and helpful.

One may think a pet store is a pet store, but that isn't the case with this one. They have a great…read morerewards program. My little fur babies are spoiled rotten. They require a specific brand of food (Nitro). This place carries it and usually has great deals on it. Also after 10 bags of purchased you get a free bag. FREE BAG! That is a $30-$60 savings depending on the lbs and the flavor my lil spoiled demon dogs wish to have that week. I LOVE IT! I will always go here and get my puppy foods. They also carry birds, lizards and fish. You think of anything you need for any type of pet, they have it. If you are in the area of Nich road and have a moment or two to kill, hop on in here and see what all they have. The isles are usually clean. They have a cool clearance section and they also have the most friendliest workers I have encountered. Great place.

This place sucks, the staff don't care and act like you're stupid when you ask a question. I came…read morein to buy a fish I know a lot about and have had them for years but they refuse to sell to me, because they said a 29 gal isn't big enough for one fish and needs a 45 gal to live and it took forever to get someone to the back to help it just seems like no one really cares and just want to talk all day when I was leaving all of them was in the office talking it's ridiculous. I do not recommend this place at all just go to petsmart it's better and the people are better.

First visit the young lady was super honest and friendly. Was looking for meds to help my…read morePuppy use the bathroom. None of the meds really described what was happening with my puppy and she walked up and told me to just give him Cairo syrup and that would clear everything out. She was right she was brilliant and I appreciate that. Second visit was a nightmare. Because of the lady that I first encountered the first time I decided to go ahead and book a grooming appointment for my standard poodle. They called to let me know that he was ready or would be soon I get here my puppy yelping in pain from the grooming room. I thought maybe this was just standard for the first time he was getting groomed when I got him home. I found 6 to 8 Knicks From where he been with the clippers. I was furious. I went back at time to look at it. Ask questions about worming medication. It was time for him to get some more worm prevention medication. The lady was different. This time was maybe a manager type asked me how long I had had my Papi if I had ever had one before that young. I said it's been a long time. She told me that the medication and she grabbed the box it was gonna be $68. She smiled and went to a veterinarian and they let me know that she shouldn't be advising and they got me what I needed for $18 I'll never go back to supply was injured. The lady was a scam artist and does not really care about the health of well care of pets.

I got plants from Dustin's and they arrived healthy. I would buy from them again. Very fast service…read moreand a good price.

Very impressed with their aquatic plants! I purchased the $99 Dustin's standard bundle online and…read moreit was enough to heavily plant 3 tanks. All plants came in great condition and have flourished in my low tech setups. I appreciate their dedication to quality plants which can be seen in their ordering process (they request you provide tank , lighting and substrate information). This allows even the most novice hobbyist a chance at maintaining a planted tank.

The blonde-haired lady who's in the Grooming department is super rude! She really needs to learn…read morehow to talk to people.

Came in there to buy a Turtle. Was told I could not take one home unless I left there with a…read more$219.00 dollar tank even tho I have what the turtle would need at home. . I even went as far to showed him the new set up I have on the way but still was not good enough. Like dude your job is to sell the pets. Do you get some kind of commission if you make sure to sell the tank with the animal?? Was you having a fit bc i would not buy what you wanted. Andrew was the name said he was a manager. I bet he wouldn't have even let me walk out with a fish. I have never experienced this kind of disrespect buying a pet. We own a bearded dragon and they sent him home in a cardboard box almost 5 years ago. Get real my dude.

i Have never been treated so poorly by any store the employee began waiting on me then before she…read morecould finish ran off I waited 25 minutes to finish being waited on I ended up leaving when I called the manager soon after he berated me and hung up on me I have been a faithful customer I've bought all my tanks fish and supplies there I will not return

I get my snake live mice from crazy pets. And thay are the only store in London ky to sell live…read moremice.