Cancel

    Open app

    Search

    Pet's Palace

    2.8 (35 reviews)
    Closed 10:00 am - 7:00 pm

    Get pricing

    You can now request information from this business directly from Yelp

    Pet's Palace Photos

    You might also consider

    Recommended Reviews - Pet's Palace

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Yo-yo after a swim in the pond, she enjoys it more than the fish I'm sure
    Ashley E.

    Pets have always been a source of joy- I've had fish, gerbils, lizards you name it all over the years. With the increase in time at home during COVID-19 my pond is looking fabulous, I've really enjoyed my extra time with my now 13 and 11 year old puppies and my husband even got a new baby tarantula. If you're feeling the COVID blues- a puppy, kitty, fish, snake or spider might just be what you need!

    Her terrible condition- stuck shed, missing tail, right eye crusted shut, and super skinny

    This place does not seem to know how to take care of animals, especially leopard geckos. My daughter and I went just to view snakes as that was to be our next pet. When we entered the store, the smell was immediately terrible. Leopard geckos were one of the first things we saw in a few enclosures. One poor gecko was missing its tail, had stuck shed, a wound on its head, and had an eye crusted shut with sand stuck in all its wounds. Not only was she in an enclosure with sand for substrate, but she also had crickets that were larger than her head. Crickets that large can bite and make wounds worse. Sand can also lead to obstruction. We have a leopard gecko at home that is treated very well so we are very familiar with leopard gecko care. My daughter and I end up deciding to bring the sweet gecko home. We ask the employee to get her for us and their response is "Are you sure you want her? She was attacked by the other geckos and we're pretty sure there's something wrong with her stomach and she's going to die." We said we still wanted her because we would rather have her die comfortably if she was going to die. They made us pay for her (not full price thank goodness). When we got her home, my daughter immediately put her in a warm bath and worked on cleaning her up. We got her warm and fed her a mealworm. She survived the first day and we decided to feed her notmallytake her to the vet to see if there was anything we could do to make her more comfortable. The vet said she looked perfect (except for the head wound and missing tail which was already growing back). Two and a half weeks later, she's healing and thriving- gained 5 grams. The vet expects her to live a long life. We are so thankful that we rescued her from a place that did not know how to properly care for her.

    Hamsters

    See all

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 6
    Thanks 0
    Love this 3
    Oh no 0
    Photo of Kati D.
    0
    39
    25

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 5
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    So improved under new ownership. Extensive collection of animals. The ONLY place in Louisville that sells live feeder rodents.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    10 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of T B.
    0
    12
    13

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Very bad service you ask questions and they look at you in a bad form they seem as if they weren't happy to work there, a very crammed place

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jeff C.
    24
    43
    3

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Chad H.
    40
    28
    0

    10 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 7
    Thanks 0
    Love this 3
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Pet's Palace Reviews in Other Languages

    Ask the Community - Pet's Palace

    Do you currently sell bearded dragons? If so how old are they? Thanks

    yes

    View All 3 Questions

    Review Highlights - Pet's Palace

    She rounded up my fish for pond and took time and effort to select most colorful didn't just randomly dump in bag.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Pet Stores 424 times last month within 15 miles of this business.

    Verify this business

    Puppygram Louisville

    Puppygram Louisville

    (9 reviews)

    I have visited puppy gram a few times, and this time I had a very unwelcoming experience. Now that…read moreI am settled in my new home I am ready for a new baby. Particularly another Dachsaund. I have been searching for a female, because I have had better luck training my girls vs my boys. Then today, I saw 'Andy'. Beautiful male dachshund. I was hoping to meet him to evaluate his temperament, and from there decide whether or not I should set something up for him to meet my PoohBear. I patiently stood by his kennel waiting for the woman to get off her phone call. Couldn't tell if she was FaceTiming a friend or just had it on speaker phone. She also did not acknowledge me when I walked into the store. Soon as she was finished on the phone she still ignored me, and I nicely told her that I was interested, and asked if she wouldn't mind getting the little man out of his cage so I could meet him. She looked at me funny, and said 'no, he's sleeping' I then said out loud to my sister that accompanied me today, it was time to leave and I guess I will look elsewhere. The employee watched us leave, locked the front door, then put up a sign. 'Be back in 5' I have been in puppy gram before, and when someone is looking to bring one of those babies home they have never hesitated to get them out of the kennel. Not sure what the problem was today, but someone needs to have a talk with that girl about customer service. There are plenty of reputable breeders within a 50 mile radius, and I will definitely be looking elsewhere

    SHUT THIS PLACE DOWN NOW!!! These dogs are in horrible…read morecondition. They are drinking out of hamster bottles and probably haven't had a bath in ages! And they are selling them for over $2000 that's insane!! This should be illegal!!

    Pet's Palace - petstore - Updated May 2026

    Loading...
    Loading...
    Loading...