I've been a client of Petrela since 2019. I've never had a single issue with scheduling nor with services provided. My sisters and friends are also happy clients of Petrela. The salon is always super clean and the staff pleasant, the owner Helen is very sweet. Tom is my nail tech, he is phenomenal. My powder dip is always done to perfection!! The dip has never weakened my nails. They look great for 2-3 weeks, and that's after regular cooking and cleaning!! I often receive compliments on my nails as well. Thanks Petrela read more

This place was aaaammmmazzingg! They took me and my sister as last minute walk ins for regular manicures And 10 min chair massages.. the massages oufffff let me tell you! 100% worth it! The service was great too, employees are kind with a sense of humor.. deff coming back here for their other services. Prices are also superrr reasonable! read more

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Mark did my nails two weeks ago and they still look fantastic. Love to get Petrela Spa Hot Stone Pedicure too! read more

Petrela spa & nails - Mark did a fantastic job with my nails. 2 weeks old and they still look great! - Nail Salons Near Me - Johnston, Rhode Island

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*Disappointing Experience with Gel Tip extensions Nail Services* Location: Johnston, RI Date of my visit: 10/30/2024 4pm I needed two nails fixed with gel tips and polish, but the result was very disappointing. Despite requesting corrections, the issue persisted. The nail technician became defensive, raised his voice, and blamed me for allegedly changing my mind repeatedly, which I did not. I chose the gel color and let him be, but when I noticed that my 2 nails looked terrible, I requested if it was possible to make it better. While he excels at regular manicures, his gel fill and polish skills fall short. I'll be visiting another salon tomorrow to rectify the issues. Considering the $80 spent between pedicures & gel manicure, I expected better quality. *Pros:* - Good for regular manicures and pedicures. *Cons:* - Inconsistent gel tip and polish services - Poor customer service (the nail tech raised his voice unnecessary when I asked to correct the two nails that had a very thick layer of the gel product for the extension, which caused to burn when I placed in the UV gel nail dryer. Terrible experience. *Recommendation:* If you have low expectations for gel tip nails or prioritize regular manicures and pedicures, this might be the place. Otherwise, consider alternative options. Services Nail extensions, Pedicure, Manicure read more

Tom did my pedicure and manicure. First of all he was yawning the entire time of doing my nails. When pedicure was done I was sat At manicure area and when Tom came from the back room to do my manicure, he had so much food in his cheeks he could just about chew whatever it was in his mouth. I literally asked him if he wanted to go eat lunch he said no. I was disgusted and grossed out all at the same time. If I wasn't going somewhere for the weekend I would have walked out it was that bad! Also on same day felt my toe on my left foot feeling not great didn't think anything of it. Hence a few days later and I've been soaking it in salt and peroxide so I don't get an infection. Literally hurts to put pressure on it. Not only will I never be back again, I might call the health department and make a complaint as well. If I get an infection this place will certainly hear about it. Not a way to service your clients. If your hungry like that, next time schedule yourself a lunch break instead of looking like a squirrel storing your food! Beyond pissed right now I better not get infected! read more

The staff was very accommodating and welcoming for my 2 daughter's first pedicure experience. They did a wonderful job. Everything was very clean. We will definitely be back. read more

My mom and I have been going here for years. I see Tom every time and he always does such a nice job on my gel manicure. Very professional clean atmosphere. read more

Petrela spa & nails - Nail Salons Near Me - Johnston, Rhode Island

I've been coming to Petrela for 3 years after trying just about every other salon in the area. I'll never go anywhere else! They are super friendly, very clean and have a great selection of pedicure options. I've never had a bad experience here. Absolutely love Petrela! read more

This is by far my favorite nail salon. I've only been in on weekdays and it's been great. They take me right away. Only complaint is the nail techs rotate. Meaning, someone will wrap your nails, someone will trim and clean them, and another will paint, etc. which is different. But, they do a wonderful job and I have tried many places in RI. A gel manicure is $30. They do not drill the polish off your nails, they file them down and soak them which is preferred. The only thing they charge extra for is nail art. See the snow flake nail art pic below. Worth it for the holidays! Very talented staff. They also give out gift bags and complimentary lotions when you buy a gift card during the holidays. I got a pedicure during the holidays and they gave me a pair of yoga socks and hand lotion! read more

Petrela spa & nails - Gel manicure no extra charge - Nail Salons Near Me - Johnston, Rhode Island

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The pedicures are great and I love the massages they offer. My issue is every time I call the guy that answers says they have no appointments available. If you never have any appointments hire more people. Also they make you wear a mask when there is no state rule mandating masks. read more

Staff is so nice, offered me a tea which is very good. Laid back in massage. Here for pedicure, watched closely how the tools were handled (I have walked out of places before) cleanliness is the most important thing then quality in my opinion. But here I didn't have to sacrifice anything. Will definitely be back. read more

I was told dip nails were top of the line and would last longer than gel. 4 days after I got a dip powder manicure my nails started chipping and 4 nails popped off and it hasn't even been a week! Mind you this manicure is more expensive than gel. Will not be going back. read more

Petrela spa & nails - Nail Salons Near Me - Johnston, Rhode Island

This place is top of the line. Everyone is so friendly. Best part is that there is no noxious fumes that you find in some other shops of lower quality. The water/tea and fresh fruit is a very nice touch. The prices are a bit higher but you pay for what you get. read more

Great spot! It's located right next to Brewed Awakenings - so you can grab a coffee and head right over to relax. They offer several different pedicure packages, which are all reasonably prices. I opted for the hot stone pedi and it did not disappoint! read more

I've been coming to Petrela since they opened. I lived less than a mile away, so it was always convenient to just stop in on my way home from work or on a Saturday morning. They are always very pleasant, very thorough, very professional. The salon is always spotlessly clean. They pamper you the whole time, and they offer a complimentary massage and hot towel while you're waiting for your nails to dry! I just recently moved about 15 minutes away, and I have been looking for another nail salon in my new neighborhood, but I think I'll just keep coming here even though it's out of my way now. The price and the service are great! Also, the salon happens to be next door to Brewed Awakenings, so before I go into the salon, I can just pop in and get myself a coffee or a smoothie - perfect. read more

I had an amazing experience at this place! Everyone is so nice. Painless acrylic nail removal. Complimentary back massage with a hot towel. Hand massage and my nail tech did an amazing job with my nails. He took his time and made sure I was happy with my nails. Facility was very clean and smelled good. Soothing music. Honestly I will never go back to my old nail salon. IMPRESSED!!! read more

If I could give a -----star I would. The MOST awful experience I've ever had. You couldn't pay me to go back

My second time here was amazing ! I got a full set of acrylics and they came out beautiful!! 30 for the set and 10 for French not bad . Mark is the best!!!! read more

I am from out-of-state, but was so happy to have a very good basic spa pedicure as a walk-in client. The service was detailed, gentle and very thorough. The salon seemed clean. I was a little rushed on picking out a color, but otherwise all was great. I would return to this salon. Overall, it was superior to salons near my home in FL. read more

I've posted a pic of the heel of my foot after the $40 pedicure, which included callous removal. My feet were worse after having the pedicure. I gave 1 star because after much complaining they knocked of $10. read more

Petrela spa & nails - Petrela Spa, Johnston, R.I - This is After the $40 for pedicure w/ callous removal. After complaining they knocked off $10. - Nail Salons Near Me - Johnston, Rhode Island

Just had a fabulous pedicure! The salon is spotless. The atmosphere is incredibly relaxing. The actual pedicure was wonderful, with thorough callous removal (and believe me, with my feet, this was no easy task) and a long and soothing massage. I feel completely pampered! Highly recommended! !! read more

I've been going to Petrela Nails for almost 2 years now. The staff is always pleasant and very professional. They do offer a free massage which tops the mani/pedi. There is no TV which I personally like. They do have a relaxing background music which is always on. The Salon is always immaculate. I've always made an appointment and never had an issue with having to wait. Definitely one of the cleanest Salons I have ever been in. They are about $5 more compared to other Salons however I feel you get what you pay for and I'd rather spend the extra and ensure I'm going to leave there a HAPPY client. read more

Petrela is extremely clean. Mark is awesome! Very pleasant staff that are willing to please so that you can have a pleasant, peaceful experience. My nails look great everytime! When I bring my children they are treated with respect and kindness. Plus they give complimentary massages while your nails are drying! read more

My nails are not evenly filed and the tops aren't even either, they're all bumpy. I wasn't told to wash my hands after the acyrlic was put on and underneath the tip of the nails weren't clean either. I would never go back here. I didn't even want them fixing them I filed them down myself at home. read more

I've been to salons before & this is the worst one. Over priced & low quality. They are constantly trying to upsell you. That's greedy & tacky. I had 2 different staff interchanging on my one manicure. A third staff offered a neck massage during my manicure which I just find odd. There was a lot of miscommunication too because I would ask questions & I could not understand the answers. Also, they lie about how long you have to wait to be seen. I also find it very rude when staff are speaking another language in front of you constantly. You can also hear the loud music from the adjacent business next door-hardly a calming experience! The staff are like money vultures-that's just tacky. This place is misleading and very overpriced. I would avoid at all costs. read more

This place is the absolute best. So clean, so friendly, and so professional. Hot tea in a fancy China cup, water with lemon in a crystal like glass. Pedicures are so much better than anywhere I have ever been. They really care about customer service and having their clients return. I certainly do not go anywhere else and neither should you read more