We adopted the best cat here. Buster has brought so much love and happiness to us. The adoption…read moreagency had a large selection of cats and dogs to adopt and the process was easy, organized and affordable. A+++ rating to the staff too as they were pleasant and knowledgeable.

These people are amazing! They truly care about the…read moreanimals, and will do anything it takes to make sure you find the right pet for your home and family. The place is clean, of course it's going to smell like animals! The staff is friendly, welcoming, and warm. We adopted a puppy, the process was smooth and efficient. Went quickly. It felt very long since we were excited to bring our puppy home, but it was only a week. Very quick. We would go back and adopt another dog from them. They are truly amazing souls.

I own a competior kennel and Pete has been running his kennel for decades. He is a experienced,…read morehonest expert kennel operator. It's a family run hands on operation. Your loved family member will be well taken care of.

My dog used to love to go there. She ran to Peter, the owner, and didnt mind me leaving. She has…read morepassed.

Very clean, well run rescue with staff that truly CARE. We got our new girl this weekend and we…read morecouldn't be happier. Jessica is an absolute gem to work with! Don't hesitate to use this rescue. Fifty years in our community proves how outstanding they truly are!

Wished I could give 5 stars for all the great stuff going on at ARF. This a Buyer Beware for people…read morelooking to adopt. I recently filled out the online questionnaire for a puppy adoption and received a prompt message that all was fine with my application and that all required was a call from them to my veterinarian. Two days later contacted ARF to get an update. The cold reply from ARF is that they gave the puppy away already. Never a courtesy call back or message to share the news that my application had been tossed because someone showed up while ARF awaiting callback from my Vet. Happy the puppy found a home. Very disappointing client relations with ARF. People who fill out all those questions on the application are already emotionally vested. Terrible community relations. Maybe ARF should get the veterinary part of the interview process done first so this kind of BS doesn't reoccur.

After losing the cat I had for 14 years I was finally ready to start the process of looking for a…read morenew pet to adopt. I visited animal shelters from Wantagh to the Hamptons and the Southampton Animal shelter foundation was the cleanest and most organized shelter I visited. Everyone who works there was friendly, knowledgeable, and were truly invested in finding good homes for the animals. They were familiar with all the residence and had a wonderful system of photos with information for each animal. They are everything you look for when looking for a shelter. I adopted 2 cats, Tiffany & Ashley after a recommendation from the staff at the shelter. The girls have lived with me now for about 6 months and everything the shelter shared about them was true. They are the most loving girls. Thank you Southampton Animal Shelter for your recommendation and everything you do for animals!

Submitted an application to adopt. Staff was very rude on the phone when they called after speaking…read moreto my references and current vet. I did not know that they would call the vet to inquire about my current pets. I was rudely questioned about why my animal was not neutered yet. It was too early for me to schedule that appointment for my current pet. I was told my application is on hold until I make that appointment. I don't like that they pry into the business of my current pets with my vet without me first knowing! The shelter staff is unbelievably rude on the phone and didn't give me a chance to ask questions. What an awful experience. I will not be adopting from them. Nor will I be participating in their fundraisers and making future donations. I always supported this shelter. Not anymore!

We love our 6 month old dog so much. They were so nice. I texted them to ask a question, after we…read morehad her Month already ? He texted me back immediately, so helpful. Our dog is so smart. I'm know I made the right choice getting her from them.

This is our Luna, she is perfect in every way. She is sweeter than sweet, she is smart, strong, has…read morethe most friendly personality and she's beyond gorgeous!! We get stopped constantly to be asked where she is from. Well, to answer that question, she's from the Clase Pitbull Bullies family, who I love, they're great people - Felix will answer questions before you get your pup, when you have your pup and even if you have questions into adulthood. He really looks out for the puppies and their new families. If you want a sibling of Luna, her parents are Lady & Mr. Seven, who are gorgeous and sweet too. They're big parents - Dad must be 130 pounds and Mom is at least 120 pounds, and their daughter, Luna, is at least 85 pounds at 6 months old!! Her vet thinks she's going to be over 100 pounds for sure!! You won't be disappointed with getting a new family member from Clase!! If you do, I hope you deserve the dog and will treat it well for its entire life, they deserve nothing but love!! These are exceptional dogs!!

Let me start by saying that I NEVER leave reviews, but I feel I have not choice but to share so…read morethat others avoid this issue. We booked our golden doodle for a groom. I gave very specific instructions including a picture of what he should look like. He has a beautiful shiny coat, and we have had him groomed quite frequently over the past 3 years. When I went to pick him up with my mom I knew we were in trouble when my mom let out an audible gasp when she saw him. He literally looked like he had been electrocuted, or like a caricature of what a mutt in an alley would look like. His tail was chopped so short it looked like a rope toy, and there were tufts of uneven fur everywhere. The groomer asked if there was anything she wanted us to "clean up" but there was zero chance she was ever touching my dog again. I left and took him home at which point my wife was near tears upon seeing him. I called and asked for a manager, and got a call back FROM THE SAME GROOMER. So that was awkward! I explained I needed a manager, and eventually the owner called me back. He was very apologetic and said this had never happened before. He said that he could have another groomer try and "fix it", but only at their Calverton location, which is 45 minutes from my house. He refused to offer any help at the location in Southold. I took him to Calverton today. The groomer there was very professional, but immediately told me that she was not a "miracle worker" and there was only so much she could do to fix this "hatchet job". She also said she had to fix 3-4 dogs from this other groomer just this week! She did a professional job, and did the best she could, but in order to do that, she had to go really short to even out the places where he had basically been shaved down. My dogs hair is now 3x shorter than it ever has been before, to the point where I don't even recognize him. I called the owner back, and explained that I should not have had to pay for this service, as the other groomer admitted it was not a professional job, and that she had cleaned up multiple other dogs done by this first groomer. Additionally, I had to devote three hours of my day to getting this fixed. The owner said the best he could do was a 25% discount off of a future grooming, which I find laughable given this experience. I WOULD RECOMMEND EVERYONE AVOID THIS PLACE FOR GROOMING AT ALL COSTS!!!

We moved to the a North Fork full time in August 2019. I was a little nervous because our Shamrock…read morewas so used to his previous daycare and we hoped to find someplace he liked. We found Dogtown and was very comfortable from the first day we brought Shamrock for daycare. We also boarded him overnight when I had surgery. We bring him at least twice a week and Shamrock loves going, has a wonderful time and comes home happy. We also started using Heather for Grooming. Love his haircuts! Chris and the whole staff are wonderful!

I don't know why these people have 3.0 there customer service is outstanding and it's giving me…read morefeelings that I should buy a dog

I adopted Martini, so happy I did A dream come true for me. The staff was great, thank you…read moreRiverhead and Southold, and all the other shelters that save animals, we need you!

I finally have some strength to sit and write this review after losing my best friend of 15 years…read more I treat my pets as if they were humans. They are a huge part of our family and deserve the respect and love that we would extend to any family member during this difficult time. We knew that what we had planned would be costly but it didn't matter. We wanted him to feel comfortable and loved. We chose home euthanasia. We absolutely adore our veterinarian, but the stress of the car ride and seeing other animals etc., was not something we wanted to put him through. Everything at home went smoothly. It was very sad but it was also calm. We had the option to have the home vet take our boy to Regency, but chose to do it ourselves. Not only did we get to spend more time with him, but it moved the process along much quicker. Phone calls were made in advance to assure proper instruction upon arrival, and that too, went smoothly. We spoke with Carol who was to the point but also answered every question we had with knowledge and compassion. Our boy passed on Monday in the afternoon. We arrived, had everything processed and paid for before closing. April was at the front desk. She was also knowledgeable and kind. She said Ray would meet us outside to get our baby out of the car for us. Another gentle and caring employee who expressed his condolences while answering our questions. We chose to come back the next morning (Tuesday) for a private cremation and a quick unit viewing. This is not for the faint of heart. You go into a small enclosed room to see your pet through glass, while standing in front of the actual 'machine'. Brian came out to speak with us before going in to this room. He was so kind and obliged when we asked that something be put with our baby. He had him on a table, under some towels with his head propped as if he were sound asleep. As explained to us, there is a bar code/name tag that follows each pet throughout the process. It was in plain sight on the table, the machine, the bag of ashes, the urn...not much room for error if they pay attention. Which I felt they did every step of the way. We were given the option to see the remains exit the machine 3 hours later, but we chose not to. Instead we opted to pick him up in his urn upon completion. We paid extra for a photo urn. The paw print was also extra $ but we didn't need one, as the home vet provided us with that. As hard as all of this was on our hearts, Regency was thorough and we had our baby back home with us in less than 24 hours. Mostly in part to us bringing him ourselves, as opposed to someone doing it for us. I would like to thank Carol, Ray, Brian and especially April who upon checking us out at pick up, made another small gesture that she didn't need to do. I asked her for a hug and she was happy to give one. If you are reading this, I am sorry for your loss. It is truly one of the worst feelings ever. But if your fur baby is part of your family, go the extra mile for them. We will be paying off these bills for months, but there was no price tag on getting him back home where he belongs. Just make the calls, do the research and ask the questions. One last thing...we lost our kitty cat 5 months prior at the vet's office. We trusted them at the time with her transport to Regency. I had called then as well, to follow up every step of the way. Payment and everything was done over the phone and our baby was delivered back to the vet's office in less than a week. So 2 great experiences at Regency that were complete opposites of one another. I hope this helps. See you again baby boy...

When it was Regency Forest Pet Cemetery, it was wonderful. Sold to Final Gift, whatever the hell…read morethat means. They are not the same. They have NO heart, no warmth, no love of animals. The main person there was Carol. I dint know if she retired or was fired after the sale. Since she's been gone, it is not the same. I have to say the premises is beautiful and cemetery is, too. NO to the people. And no to the service.