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    CHATEAU DES PAWS

    3.5 (8 reviews)
    Closed 7:00 am - 9:00 pm

    Services - CHATEAU DES PAWS

    Pet sitting

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    Riverhead Animal Hospital - untitled

    Riverhead Animal Hospital

    (29 reviews)

    I have been going here for 7+ years. Dr. Lachhar is great and so is vet tech Connie. Judy is a…read moregroomer that offers services here. I have used her many times, she does a great job. I've fixed my cat here and done several standard exams both cat and dog. Prices are OK, seemed reasonable to me. Dr. Lachhar is funny and caring. Connie is hardworking. I always felt my animals were safe in their hands. Overall, I would recommend this vet clinic. However, there was a substitute vet there during my last visit, Daniel E. Grayson, DVM who was very unprofessional. I would be careful of him and would not recommend him. He was not nice to the staff, me, and my cat. He seemed out of his league--he made Connie read the chart because he couldn't figure it out. He told her "you tell me what shots the cat needs" (it was concerning to me that a Doctor of Veterinary Medicine could not read a simple chart. I saw the chart, it wasn't hard to figure out when my cat last got her shots), he was irritated and pompous, he was extremely rude to me for no reason, and he didn't seem to know where the vaccines were in the office (I get he was substituting but take a moment to gather your bearings before seeing clients, you're supposed to be a professional). He just didn't give me the impression he knew what he was doing. He examined my cat strangely, he pulled her neck up and tight all the way back to look at her teeth in a way I've never seen (worried me) and she looked very uncomfortable, he combed her hair hard pulling it out, and he went overboard on fat shaming her (I'll admit she is chubby but not obese, she's working on it and she's very furry). But he was really overly rude about it. He talked down to me the whole time. Most importantly, I had to leave abruptly before my cat got shots and blood work because my cat was so uncomfortable with him and he wouldn't let me comfort her (swatted my hand away from my cat when I tried to comfort her and lectured me about liability if I got bit, which was silly of him because I am a lawyer. Not to mention I know my cat much better than him). He was incredibly rude to me throughout the visit and he gave me bad vibes. I researched him and found he wrote an article about animal cloning--very strange in my opinion. It was about the benefits of saving your pet's DNA so you could later clone it. I won't go back after this encounter, even if he was a substitute it makes me question why he was allowed to come into the practice in the first place. He was very obviously highly unprofessional and not a nice person. Disappointed in the ending here after all these years, still have so much good stuff to stay about Dr. Lachhar and Connie, but moving on.

    We recently adopted a cat from the shelter, we ended up in this "hospital" by default because it…read morewas close to home. The staff and the Doctor seem nice BUT he barely looked at our cat and just injected him with something and gave us medications. However, he never really took the time to explain to us what else we could do to avoid any problems or how to address current issues like how to handle our pet's obvious wounds. Suddenly we end up getting texts and calls for appointments we did not agree with. We took the bait and went for the 2nd time, but the issues were still not addressed. We finally realized that their "friendliness" is not really part of their good customer service. This experience is very disappointing for us first-time "furry parents." We are now seeing a different Veterinary Doctor who is more willing to explain what is going on with our "baby" and tell us how to prevent any future problems. We are even able to ask (a lot) of questions about how to take care of our baby. This is a better doctor than him.

    CHATEAU DES PAWS - pet_sitting - Updated July 2026

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