1. petNmind Naturals & Grooming Ft. Lauderdale

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Fort Lauderdale, FL

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petNmind Naturals & Grooming Ft. Lauderdale

4.9 (9 reviews)
Closed • 10:00 am - 7:00 pm
Updated 2 weeks ago

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Services - petNmind Naturals & Grooming Ft. Lauderdale

Bath and groom only

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Recommended Reviews - petNmind Naturals & Grooming Ft. Lauderdale

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11 months ago

Helpful 7
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1 year ago

Helpful 0
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1 year ago

Helpful 1
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1 year ago

Helpful 1
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1 year ago

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2 years ago

Always nice and friendly staff! Clean store highly recommend. Treats they sell are great too!

Helpful 1
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2 years ago

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2 years ago

Helpful 1
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2 years ago

great selection of high quality food and treats, great grooming and even has a self-grooming option! check it out if you're in the area.

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Pet Supplies Plus Hollywood

Pet Supplies Plus Hollywood

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Great store. Prices are great and the service is excellent. Pet supplies has a good selection of…read moreproducts and services available for your pets.

Extremely disappointing and humiliating customer service at Pet Supplies Plus on Sheridan…read more Today, I had a terrible experience at this store. I purchased two bags of dog food and realized that one of the bags was different from the food I intended to buy. I returned to the store to correct the issue, and what should have been a simple exchange turned into an incredibly upsetting experience. When I explained that I only wanted to keep one bag because the other was not the correct food, there was confusion regarding my refund. I was given only $5 back when I was expecting a refund for the entire bag. Instead of calmly reviewing the transaction and helping me understand the situation, the interaction became disrespectful and humiliating. What was most upsetting was the behavior of the manager, Litia and Allan who, according to my experience, called me stupid and spoke to me in a demeaning manner in front of other customers. I was made to feel humiliated simply for trying to explain a problem with my purchase and get my money back. No customer deserves to be insulted, belittled, or humiliated in public for asking a legitimate question about a transaction. If there is a misunderstanding, it is the employee's responsibility to handle it professionally, listen to the customer, and resolve the issue respectfully. I spend a considerable amount of money on pet supplies, and I expect basic courtesy and professionalism when I shop. The way I was treated was completely unacceptable. This experience was not just about a refund. It was about dignity, respect, and the way customers are treated when something goes wrong. I hope corporate management takes this complaint seriously, reviews what happened, and provides appropriate guidance to its staff. No one should leave a store feeling humiliated for simply trying to resolve a purchase issue. I will seriously reconsider shopping at this location. Customers deserve respect, not insults.

petNmind Naturals & Grooming Ft. Lauderdale - petstore - Updated October 2026

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