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    PetSmart

    2.6 (77 reviews)
    Closed 8:00 am - 6:00 pm
    Updated a few days ago

    Services - PetSmart

    Private dog training

    Bath and groom only

    Microchipping

    PetSmart Photos

    From this Business

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    Reviews With Photos

    Check out his legs and face. They're  a horrible mess! THere are uneven hairs everywhere!

    My groomers that I usually take my dog to went out of business. They always did an outstanding job on Stormy, so I was heartbroken to see them go. I decided to give Pet Smart a try. I registered the appt on line which wasn't difficult. The estimate for grooming was $72. 00. Stormy's appt. was for 1:00. The groomer asked, in great detail, exactly what I wanted. I showed her a photo of his last cut that I wanted her to replicate. I also showed her a photo of what I did NOT want- his mustache totally shaved off. She took photos of them on her phone. She told me it would take 3 or maybe 4 hours. I was shocked! Usually his grooming took an hour and 1/2 or two hours the most. After three hours, I called Pet Smart and was told he'd be ready in 15 minutes. When I arrived, five minutes later, I was shocked to be presented with a bill for $102.00!! I was charged extra $ because he was "difficult to work with". In five years of having him groomed, NO ONE had ever said that! Everyone said he's a sweet boy. I do know his front paws are tender in certain spots. Then, there was an extra fee for "scissoring". Finally, a $10. LATE charge! What the ****!?! The manager was called and he late fee was erased as it was a mistake. I told her it was a horrific haircut- the worst ever!! She told me the groomer had already left for the day, but she would have Isabella call me first thing to rectify the situation. Well, it's already late in the afternoon, and there has been no call from Pet Smart. That infuriates me even more! Do I want that groomer to "touch him up"? Absolutely not!! Honestly, I could have done a better job and I have zero experience. I will NEVER return nor will I recommend them to anyone!!!

    Maryann W.

    I just love this location and I just wanted to give an updated review since my pup has been to the groomers several times here! S/N: I'm keeping the contents of my old review and it still holds true to today! Poppy is still getting used to the groomers and Poppy has always looked amazing after seeing Jessica M. and Brittany K. They are so good with her. Not only that, the other times I've gotten her groomed, the others would forget to put the bow or bandana on (which is included). However, these two specific groomers I've noticed do it without me asking! I love that! We appreciate them making Poppy feel, look, and smell good! Not only that, I love that the prices for the groomers is not bad at all. It's very reasonable in my opinion and they tend to have a lot of specials. Don't forget to sign up for their rewards program and check your emails! Overall, I love this location. I highly recommend it! They always are so nice and helpful. I've never had any issues coming here! Keep doing what you guys are doing!

    Gracie in her Teddy Bear cut.  Thank you Ashley.

    I have a 5 year old Pomeranian. I keep her in a Teddy Bear cut. My former groomer was cutting her in a Lion Mane which was overpowering for Gracie. I came to Petsmart on June 11th after booking on line. I was fortunate to have Ashley as the groomer. She was so attentive and listen to all my concerns. She identified Gracie needed a special Express treatment as Gracie has a heart murmur. When I picked up Gracie, I was so excited because she looked perfect. I am thankful that Ashely is now our permanent groomer.

    Sulian W.

    We always come here for all of poppy's puppy needs. We come to give her groomings and we DEFINITELY recommend Jessica and Brittany for the groomings, they take such good care of her each visit, updates us on how poppy is during her grooming, and we know poppy can be difficult when her face is being touched and we can see that they give extra love and care during that process. We love them! So always look for Jessica or Brittany, they're the best!

    Beautiful new cut
    Jamie H.

    Brittany's by far hands down on the best groomers that I've had although all the groomers are great but she stands out above Thank you Petsmart Boynton Beach

    Maggots in the food and moths
    Tim G.

    Bought my dog food twice in a row from this location and there are maggots in the food. Canidae is the brand. Never buying food again from PetSmart. Never had this problem with Amazon. I brought it up to a employee and was told it must be from the warehouse. I'm not feeding my puppy maggots. Beware!!!

    I recommend Kasey from the grooming salon, as she is professional & made my pet comfortable during his visit. My lab at first was afraid to enter the door upon arrival but with Kasey and her coworker greeting my pup in such a friendly manner, he immediately felt more at ease for his visit. The results were astonishing upon pick up. 10/10 service!

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    4 years ago

    Had a great experience getting my pup groomed here. The staff was very friendly and did a great job.

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    Page 1 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    Taylor is very patient with the dog and with me when one or both of us are just not quite getting something.

    Mentioned in 7 reviews

    Read more highlights

    PetSmart - pet_training - Updated May 2026

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