I have been using Boss for about 4 years. They do an amazing job with my Maltese, who is not easy. Her cut is always what I request. They cut her nails, cut the hair on her paws and get the brown stains off her face. They are able to style her face and make her look beautiful despite the stains. My Zoey doesnt let me near her face, she bites! So it is actually impressive. When Enrique comes to pick her up she practically jumps up into his arms,(He also drives her home) My husband and I joke that Zoey's going to her Spa Day! read more

I had been coming here for 4 years in Boynton. Always had no issue. They switched locations in Boynton and I felt a different vibe there but went three times. This past time they damaged my dog's eyes. When we left he couldn't open his eye. I had to take him to the vet immediately. The vet records show it's a chemical burn on his cornea from shampoo. Plus he has always had a skin tag on his lower eyelid that the groomer should've been careful with. Now he's on antibiotics for his eye and pain meds and in a lot of pain wearing a cone and i can only hope he heals. I reached out and haven't heard back from Boss. I'm extremely disappointed to say the least. I'm angry, my baby is hurt, my vet bills should be reimbursed by Boss and if his eyes don't heal i don't know what i will do. To not even hear back after reaching out 12 hours ago at 8am is unacceptable. read more

I have been to the boss several times. They do a great haircut. Unfortunately, I'm VERY disappointed because I got up early to take my dog at 9:00 am before I had to go to work. The gentleman there said that they were backed up and she would be done by noon. I had to call repeatedly after 2pm . She was not ready until after 4 pm when I appeared and still had to wait. There was no evidence she had been walked or watered. This is unfortunate and also unacceptable. She came home guzzled water hadn't been out in seven hours ....unacceptable and very disappointing. The service, other than the young girl at the register who apologized and attempted to explain. They forgot to put on Gracie's collar with her ID and the young girl at the front desk was kind enough to deliver it. The timing process was unacceptable, but the haircut was beautiful. read more

I have to talk about a terrible experience we had there with our dog. first he came home with a big cut on his neck, you can see how they put glue on it, no one ever said a word to us. And when I called to ask about it, they denied this happened there. He also said that it could be an ear infection going to his neck, really?? You can obviously see the cut on the neck. The haircut was absolutely the worst, eyes were still dirty. They really don't care about the experience, no even an apology or a concern, no a refund. Do not bring your dog to someone who is going to ignore you about any concerns with your pet. They don't deserve to be in business. -0 for my review read more

I dropped my dog off at 10:30 and was not able to pick him up until 5pm. I called at 3:45 and was told 20 more minutes. I arrived at 4:30 only to be told 20 more minutes. This no appointment system just means that your dog is waiting hours for a service that should take 2 or 3 there is also a complete disregard for my time as well. Then after all that waiting to receive a pup with yet another botched haircut. My only notes in his chart are "don't touch the ears". Why? Because after countless times of the ears being botched I've decided to just do them myself. I've been going to the BossPet in Coral Springs for years and they've always left the ears but since coming here they continue to ignore my requests which I also made verbally at every drop off. With how bad his cut is this time I'm starting to think it's on purpose. Surely no one trained as a groomer would look at this maltipoo and decide to chop his ears this way. This type of service is not worth the convenience. read more

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This was my first experience with Boss Connection, and unfortunately it was very disappointing. When I initially arrived, the owner personally quoted me $38 for a puppy cut and stated that, as a new client, I would receive $10 off that price. However, when I checked in, the front desk employee told me the cost would be $68, despite my dog being only 17 weeks old. I explained that the owner had quoted me $38 with an additional new-client discount. When I returned to pick up my dog, the discount had not been applied. Instead, I was told that the "discount" was from $68 down to $38, which is misleading, as $68 is the standard cost for a full adult dog groom -- not a puppy cut. When the employee contacted the owner by phone to clarify, his behavior was extremely unprofessional. He was rude, sarcastic, and could be heard complaining about me in the background. When I reiterated that I simply expected to pay the price I was quoted, he responded dismissively and stated that he did not need my business and that I should go elsewhere. For additional context, before coming to this location I attempted to visit their Sample Road location, which has since gone out of business. Based on this experience, it is not surprising. The lack of professionalism, poor customer service, and inconsistent pricing practices reflect poorly on the company. Customers should be cautious, as I was nearly charged $30 more than the quoted price. Transparency and respectful communication should be the minimum standard for any business. read more

This was my 1st visit here. The staff was very efficient. They were busy and just stopped it wondering if they had a spot open. Woot Woot they did! I did a few errands and than stopped back to wonder around the shop, to my surprise she was and look adorable! So for now I am very happy with the cut and the staff! read more

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I have been taking my Yorkie to this location for years. I have actually been going to Boss connection prior to living in palm beach and have taken him to their sunrise and coral springs locations as well. Unfortunately within the last year of going to the Boyton location it seems like there may have been a change in ownership because service has been horrible. Last few times I have dropped off my dog early in the morning to avoid having him there all day since they do not take appointments but still he has been kept there for over 7 hours ! I have also noticed the quality in haircut has significantly changed. Due to this last experience I will no longer be bringing my dog here. read more

I took my dog to Boss Pet Connection groomers at the Fountains shopping center on Jog Road in Boynton Beach Two night later, I was rubbing her neck and felt a big scab. They obviously cut her very badly. We when I called them they denied any wrongdoing. It cost me &350 at the vet because it was infected. PLEASE DO NOT USE THEM!!!!! read more

I brought my Maltese in for a bath and haircut they never blew him out his cut was so uneven he looked liked a homeless dog and today the day after he's in sickly and can't eat read more

I'm very upset with the grooming our Zoe, a 5 pound Yorkie received. It was specifically stated upon drop off not to cut the hair on her head as we were growing that out to reach her top knot. Needless to say, based on this poor review, her hair was chopped off, and very unevenly at that. This review does not have the option to post a picture, but trust me, it is a botched job. We will be finding another groomer. No apology given upon calling the Boynton location after the fact. Extremely disappointed with this groomer. read more

I needed to get my 60 pound, goldendoodle. They were so nice when I walked in. The store was clean and smelled great! They asked me how I wanted him cut and if I wanted a full grooming. I left him there, and they texted me when he was finished. He looked adorable and smelled wonderful! The red bandanna was a nice addition. Their price was reasonable and I was very happy with the results! Most importantly, my dog was not stressed or was sedated! I will definitely go back!!! read more

Boss the Pet Connection - Cooper looking handsome after his grooming - Pet Groomers Near Me - Boynton Beach, Florida

My wife wrote a critical but accurate review yesterday. The owners response was very polite, but totally inaccurate! Numerous lies to save face for moving our dog without any notification. Do not use the for boarding services read more

This place is convenient, clean, staff (including the owner, Enrique) is very welcoming & friendly. I like that they don't take appointments & that you can just walk-in, that's a nice change of pace from the typical groomer's. The only thing that disappointed me regarding the service is that I inquired if they have experience grooming pomskies, which they said yes, we discussed where my pomsky Halo could be shaved (hygiene cut & shaving beneath the paw pads).. I specifically mentioned that he doesn't get trimmed or shaved anywhere else (because you're not supposed to do that to pomskies) & unfortunately I picked up Halo & saw that they had in fact trimmed his tail. He had a natural looking fox tail, or like a husky tail, but the new shape & display of color now looks very, very different after the trim. It looks really awkward & doesn't suit him in my opinion. The tail hair should grow back after several months (I think?), but I'm not sure it will re-grow nicely back to its original look. When I mentioned to them that the tail was not supposed to be trimmed, they were apologetic & said they'd make notes on his file to ensure it doesn't happen again. In the end, it is just hair which should grow back eventually & I love my dog no matter what... that said, I will likely take my dog back to them as I'm sure there shouldn't be anymore hiccups going forward. Also, because I'm new to the area & was a new client, they did welcome me with a discount on my service & besides that they are reasonably priced overall. Hope this helps!! read more

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Boss always does a great job on my dog Bayley They do a full groom & he looks so clean and fresh! read more

My 4 year old cockerpoo has been going there since she was a puppy. She just had, once again, the best grooming

Great job on my schweenie!! He's always nervous but was a good boy and happy pup upon my return! read more

Boss the Pet Connection - Tucker - Pet Groomers Near Me - Boynton Beach, Florida

Phenomenal dog grooming. Dogs always look great! Not having to setup an appointment makes the process soo easy.

First time, will be a long-time customer. Spotless facility, fairly priced, Alexis was personable & welcoming. Lots of pet accessories too...often difficult to find items. Our Bernadoodle's look great! Thank you read more

Boss the Pet Connection - Pet Groomers Near Me - Boynton Beach, Florida

2 months ago a groomer at this business cut off a small tumor on my Shih Tzus chest. The vet bills keep piling up and Mikey keeps suffering. Yesterday the Vet resorted to stapling the wound closed. read more

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I couldn't be happier right now! My mini bernadoodle puppy has some anxiety and I was told by another local groomer that I had to bring her back on another day when they had less dogs in the store because she was too difficult to groom and showed signs of anxiety. I had already paid for the service too and was turned away. I called Boss the Pet Connection and the owner Enrique answered himself. He said to bring my puppy right over to the Boynton Location and he would let them know we were coming. When I arrived I met Jennifer who immediately knew who I was and took my puppy right back so that she didn't even have time to realize I wasn't with her. Then Jennifer came back out front to talk to me. She said she would be in good hands and to enjoy my free time. 3 hours later I came back to a beautiful, clean, excited puppy. They said she was adorable and a pleasure to groom. My family and I recently moved to Florida from New York where I never had issues w my groomer who I loved. I am so comforted now that I have found Boss the Pet Connection and will not go to any other groomer!!! read more

Boss the Pet Connection - So thrilled w Boss the pet connection! They did a Fabulous job on my puppy and we're beyond professional!!! - Pet Groomers Near Me - Boynton Beach, Florida

Boss the Pet Connection is THE BOSS! I drive to Boynton Beach from Boca Raton because I like the way my dogs hair is beautifully groomed, and if you don't like something they will fix it right there for you. Also, you can write a note with grooming specifics and they are in your dogs profile ensuring a perfect cut every time. They also do dental deep cleans for a lot less than a vet's office would charge. My dogs atrocious breath so it's always joyous to pick her up and see her pearly whites. with Covid, inflation, etc...we are all more conscious about where we spend our money. In my opinion--the prices are fair but they offer good discounts if you download their app. I've tried a lot of groomers and this is by far and away the best groomer!! thanks for always doing such a great job with my Cali! read more

We recently boarded our dog at the Boynton Beach location, when I dropped her off I told them I wasn't sure what day I would picking her up so I called on Monday morning at 9:30 to say that I would be picking her up that afternoon. At 1:30 I called again to say that we would be there by 3:30 to 4pm. employee told us they were leaving early to be there by 3:30. We rushed to get there in time but when we arrived at 2:30 the staff went to the back and returned--without our dog, they went to the back again and then came back to inform us that our dog was in the Sunrise location which is 45 minutes away from where we dropped her off. We were completely blindsided. NO one ever told us she had been moved! The lack of communication, disorganization and inconvenience this caused was incredibly frustrating and very upsetting--especially when entrusting someone with the care of your pet. We expected much better and won't be using their services again. read more

We relocated from California and it's been 2 years that we haven't cut our doggy Luca's hair and found Boss literally less than a mile from our home. Their shop is super cute, smells so clean and they are great groomers. Luca looks so cute and about 10 pounds lighter. Boss will be our only grooming place where we take our little guy. Highly recommend if you are looking for people that care about our fury babies. read more

Boss the Pet Connection - BEFORE - Pet Groomers Near Me - Boynton Beach, Florida

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I brought Shelby in and they listened to everything I told them what I wanted her to look like. She came out beautiful and her fur was so soft. The last place i went to had multiple groomers and no one listened read more

Full grooming the best. Fast, experts. Treat furry friends like their own. Always on time and courteous read more

Boss the Pet Connection - Tiffany - Pet Groomers Near Me - Boynton Beach, Florida

This is by far the best grooming shop we have taken Benji to. The shop is gorgeous, sparkling clean and the owner Enrique and staff couldn't be nicer. No need for appointments because they have streamlined the process so your pet isn't there all day. read more

Boss the Pet Connection - Pet Groomers Near Me - Boynton Beach, Florida

Have two golden doodles in the sixty pound range. When I bring them in the staff is always professional and answers all questions. When we pick them up if have any concerns they address them and correct it. Very happy with the cuts and service. read more

Boss the Pet Connection - Pet Groomers Near Me - Boynton Beach, Florida

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If I could give 10 stars I would. I've had dogs before and been to many groomers over the years. I've had issues with cleanliness and how they treat the pets, but NOT here. They are so courteous, knowledgeable, and loving to the pets. I can't say enough about Jen, she is friendly, kind to both the pet and the owner and wants to make the customer happy! She is a great employee! I would highly recommend them! My dog "WOODY" was cute when he went in but even cuter after his grooming! Thank you all, Jill Carter-Smith read more

Boss the Pet Connection - Pet Groomers Near Me - Boynton Beach, Florida

Took my Golden doodle in to the Boynton location today for the first & Last time. I went over the instructions on how I wanted him groomed with Jennifer. I told her specifically not to cut his ears, to leave his face hair full & long & not to cut his tail. When I picked him up,none of the instructions had been followed!!!!! Why did she even ask if they were just going to do what they wanted???? This place must hire groomers straight out of school & take in too many dogs to do a proper job. When I walked back in several times to complain, Jennifer said they were trying to cut the brown out on his face. Seriously that's from him licking & will be back no matter how short you cut.Again his face was supposed to be left long per my instructions.Save your money & aggravation and find someplace that takes pride in their work!!!! read more

They are good at grooming dogs but not good at running a dog grooming business. We've never been allowed to make an appointment. We dropped our dog off today at Noon. They said they were busy but could do a full groom. We called at 4 pm and he still wasn't ready. At 5:30 pm (after they close) we went there to get our dog whether he was ready or not since it had been almost 6 hours. There were several other people waiting for their dogs too. The staff person said they had a lot of dogs and that's why they were slow. Everyone there was angry and said they weren't coming back. We finally got home at 6:30 pm. I've never had a grooming take more than 3 hours. They should turn people away if they cannot finish the job within working hours. 6 hours to groom a dog is ridiculous and unnecessarily stressful on the dog. read more

Last month I learned of Boss and this new location convenient to where I live. I brought my miniature schnauzer, Benji, to try it out. They did a great job; I was very pleased! Everything I requested in terms of how I wanted him cut was put into the computer to save for future visits and they did just as I asked. The staff were all so nice & friendly. It's a very nice and clean atmosphere. I'll definitely be bringing my dog again for his next grooming! read more

Boss the Pet Connection - Pet Groomers Near Me - Boynton Beach, Florida

First time grooming today and we were more than pleased. Immaculate beautiful faculty with friendly service to match. Our wonderful.dog Gizmo is over 15 and has trouble standing for long periods. He has already been banned from PetSmart as well as a local vet for grooming. They do not have the time or patience. Well not at Boss. He looks great and did very well. Gizmo came out happy and handsome. Needless to say I LOVE this place and so does Gizmo. We are clients forever. read more

My pup needed a good bath and clip. He received wonderful treatment. He looks beautiful...and smells wonderful.

No wait- no appointment- great staff and super with our dogs . Smell good, cut just right

Took my dog to Boss Connection for the first time after taking my dog somewhere else where they traumatized him and nipped him when cutting his hair . The Boss Connection was a outstanding place and extremely immaculate as well . My furry friend was so happy when I picked him up while waiting for me he was lounging on a chair NO CRATE like other places and they did a wonderful job on grooming him as well . What a wonderful staff of knowledgeable people who want to please you and I can see that my furry friend who suffers from anxiety was very relaxed as well . I will definitely make Boss Connection a regular place for grooming for my dog .I'm so thrilled that Boss Connection also has a wonderful variety of accessories and lots of wonderful treats for your furry friend too . Looking forward for his next grooming experience. read more

I have never written a negative review before but they deserve one. Why did they ask me how I wanted my Shihpoo cut, if they weren't going to listen? They disregarded everything I said. She was sheared!! and unevenly too! Her bottom was cut so close, it's all red and bumpy now. I am so disappointed with the job. read more

Boss The Pet Connection Located in: The Fountains of Boynton Shopping Plaza Address: 6601 Boynton Beach Blvd, Boynton Beach, FL 33437 On November 2nd I received a call from the dog groomer from The Boss Pet Connection, Boynton Beach. "Your dog's top of his eye is bleeding, but it has finally stopped. Just wanted to let you know." Our dog is a male, 3-year-old, non-aggressive Bichon. When we went to pick him up, the entire white of his eye was completely red. We immediately made an appointment with the vet that afternoon. Our regular vet looked at him and immediately called in the other 2 vets from the office. "This dog has been choked. Blood vessels are broken. It is the only way that this could happen." I immediately called the owner. I told him what the 3 vets had said (owner was defensive). I asked if he had surveillance cameras and he said, yes. He would look immediately after closing and call me back. His phone call never came, so 2 days later I called again. I asked to talk to the owner and said who I was. I was told he would call me back that afternoon and still no phone call. I called one more time and left a message. Still no reply and it has now been 10 days since the incident. My wife followed up with an email. I am guessing he saw the video of our dog being choked or for sure he would have called back with an explanation. I am writing this to make people aware of who takes their pets to this place of business. Please be aware!! I have given the owner every opportunity to respond before writing and posting this. read more

Today was my first time going to this place and my new puppy smells like a new fresh baby. They did an amazing job and would come back in a heartbeat. I recommend this place. read more

Boss the Pet Connection - Pet Groomers Near Me - Boynton Beach, Florida

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I have taken my Mitzi to the Boss Connection 2 times. The facility is absolutely gorgeous & immaculate. I explained exactly what I wanted. Both times she was groomed exactly to my specifications. Have been getting so many compliments in my neighborhood. Very convenient for me. read more