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    A Balanced Dog

    5.0 (2 reviews)
    Closed • 8:00 am - 5:00 pm

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    Services - A Balanced Dog

    Dog boarding and training

    Private dog training

    Puppy socialization classes

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    Pet Calls Animal Hospital - The Pet Calls Staff

    Pet Calls Animal Hospital

    (45 reviews)

    This is pretty lengthy, so grab a coffee or tea…read more Finding a medical professional, team or facility in any aspect of the medical industry can be a challenge. This is not a transactional situation, where you are one and done. This is relationship building 101, generational stuff. There were a couple of times where I wanted to find another facility because of price. But as time progressed and the depth of experience grew, I realized that even as front office communication sometimes falls by the wayside, everything happening in the back of house is first rate. There's a culture of servant leadership that exists here. People who do not understand the purpose of their role in taking care of both two and four legged clients don't seem to last too long. For everyone else, they know why they are there, whether it's front office services, or medical in the back. If I started naming everyone who had a hand in the care of bringing Hamlet back to us from the brink of death, I would sound like I was name dropping. Anna spent considerable time with him while he was in the hospital, being fastidiously cared for. She sent photos, videos, and audio notes to keep us up-to-date. The nurses were beyond helpful in relaying information in a way that someone without a medical degree could understand. Dr. Roberts is due recognition not just for his degree and practice, but his ability to have built a team driven towards service and healthcare excellence. He also took the time with his remarkably busy schedule to convey where we were at any given moment, and what the objectives for Hamlet's release were. The thing most important whether it is you or your furry companion receiving care, is that you remember this is a partnership. Communication is key. Ask all the questions. Clarity provides focus and understanding. Every step of the way, I needed to know how close we were to our objective of bringing him home. In the midst of an important commitment, we received the call that he was ready to be discharged. The conversation with the doctor as she reviewed discharge papers was more than 10 minutes long. She not only wanted to make sure we understood what needed to happen, but that we knew Pet Calls was a phone call away for any questions at all. It is a long journey ahead of us, but one we are taking day by day. Because of the care and expertise of the people who make this facility, what it is, we were able to bring him home happy, tailwagging, and with an appetite. He had none of those things a week ago. Teamwork really does make the dream work.

    This place is an absolute DISGRACE and the worst vet I've ever dealt with! On January 2, 2026, I…read morebrought my sick cat in for urgent care - they held him from 10am to 4pm and then had the AUDACITY to charge me $1,600. Greedy, exploitative, and totally outrageous! Some employee who identified himself as the "head nurse" (some arrogant, power-tripping idiot) was a complete nightmare. He THREATENED to STOP treatment and said he'd have my cat THROWN OUT of the hospital if I didn't fork over a $1,000 deposit immediately. When I tried to speak up, he snarled that I was interrupting his lunch, then screamed at me to "get out of his face"! This bully was aggressive, hostile, and treated me like absolute garbage while my poor cat was suffering. ZERO compassion, ZERO professionalism - just pure money-grubbing cruelty! I'm LIVID, & disgusted, over how they treated us. I will NEVER return to this hellhole, and I'm warning EVERYONE to stay the hell away. Go anywhere else - these people don't deserve your business or your pets. AVOID AT ALL COSTS!!!

    Animal Healthcare Center - Hills Science Diet

    Animal Healthcare Center

    (60 reviews)

    Great visit with Dr. Edwards! Amber at the front and our Vet Tech were amazing and so sweet with…read moreour boy Zeus. We are getting our first visit after moving back to the area. Glad to get his first assessment done and his vaccines. They started our appointment right on time and we were in and out in about 30 minutes.

    I had one of the most heartbreaking and traumatic experiences yesterday at the Animal Healthcare…read moreCenter in Woodwalks Plaza. It was, without a doubt, one of the hardest days of my life. My 18 year old dog had to be put down, and the whole process was made infinitely worse by the cold and distant attitude of the veterinarian Dr. Dew. When we arrived, my dog was peacefully sleeping, but the doctor chose to wake him up, which felt unnecessarily harsh, almost as if to confirm we weren't lying about his condition. From that moment on, he was in agony, moaning and crying throughout the procedure. What made it worse was that no one offered him any kind of anxiety medication or calming treatment, even though it was obvious he was distressed. He went from crying to lifeless in my arms, and the whole thing felt horrifying. I thought I was mentally prepared for this experience. But the reality of it was far worse than I ever could have anticipated. I can't help but feel like I betrayed my dog and that he suffered because I didn't advocate harder for his comfort. If I had known how much he would struggle, I would have gladly paid extra for any sedative or calming aid to make it easier for him. I truly hope he can forgive me, but I can't shake the feeling that I failed him in his final moments. This experience was not what I imagined it would be, and I just want to warn others to make sure they advocate for their pets' comfort, even if it means pushing for additional care.

    A Balanced Dog - pet_training - Updated October 2026

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