Can't be trusted when you leave they come in steal all your belongs. Clothes & everything. . &…read moredont repair anything. Had to go to Authorities. Waited til Christmas turn on heat. Rather raised rent outrageous & throw out seniors.. ..only cares about themselves....

Extremely disappointing how my multi year experience ended with CPM. They decided not to do there…read morejob and visit my property at all in 2020 and letting the tenants destroy my home and not pay utility bills. I had to request they be removed after a neighbor was nice enough to contact me letting me know my house was falling into disrepair. I live in Florida!!! I believed this company would have my back to do what they promised. None of it happened. Now they are trying to extort money from me for utility bills there tenant didn't pay. What kind of operation do you run? Use my experience as a warning when deciding who to use for your property management needs.

Poor customer support. Lack of care…read more Lack of concern. I would never refer anyone to live here. Lack of concern about snow removal.

I expressed my concerns to the person handling the application process, asking how they conduct…read morecredit checks and what their requirements were. They reassured me that I would be fine and I felt confident in their words. However, the very next day, I received a denial. When I asked for an explanation, the person I spoke to was completely unhelpful and didn't seem to care at all. Every question I asked was met with a dismissive "no" and they didn't even offer to help me find a co-signer. It was too late and there was nothing I could do. I couldn't believe how rude and ignorant she was, and how she acted towards me. I had never missed a payment in my previous residence of 5 years, but instead of looking at my record, she simply judged me based on my credit score.

I moved into a complex located out of PA, first off, I was horribly misrepresented with the quality…read moreof the complex and unit, itself. Since moving in (early June 2019) I have had horrible communication with my property manager in regards to move-in maintenance issues and pest control. I sent an email to corporate regarding all my concerns, and I have yet to receive any information. The only thing I did receive was a text message from my property manager stating that corporate forwarded him the email and that it looks like I had a long list of concerns. And that was it... I didn't get a date to set for pest control when new window installation would be, or if he will step in to discuss noise levels with other residents. I'm sort of left handing and very frustrated. I keep on playing phone tag with them all and have yet to receive any information. I spoke to other tenants in my complex and it seems to be a constant theme with the team. I had a long conversation with a representative at headquarters and she just stated that she will reach out to my property manager once more. Seems like a big run around. I personally regret leasing with them and do not feel safe for both personal and health standards.

TERRIBLE!! We had no hot water during the coldest part of winter for over 2 weeks and there was…read moresewage backing up into the house for over a month. We were having to boil our own water for showers and our eyes were itchy and watery from the sewage fumes. I was calling daily 2-3 times a day trying to get them to repair the issues. They rarely respond and good luck getting anything fixed. Terrible, terrible slumlords. We eventually had to call the city and a lawyer. Our rental was condemned and we were put into a hotel. Thankfully, the owners of the property have dropped Slatehouse, who apparently were not communicating the extent or urgency of issues with them either. There is NO reason the owner should even have to approve an emergency repair like a broken hot water heater in winter or raw sewage floods! THERE ARE HUMANS OCCUPYING THE PROPERTY and it is inhumane to not make emergency repairs. Make the repair and bill the owner. Stay far far away from any Slatehouse rentals.

Great service would highly recommend anyone!! Elizabeth was super helpful and professionalread more

From the owner: What sets us apart and makes us truly special is our commitment to delivering Ala carte services…read morespecifically tailored to meet the unique needs of each individual client. We understand that every person has different requirements and preferences, and therefore we believe in offering customized solutions that align perfectly with their expectations. From personalized pricing packages to flexible service options, we go above and beyond to ensure that our clients receive the utmost satisfaction and value. By prioritizing their specific goals and desires, we make it our mission to deliver an exceptional experience that is both personalized and remarkable. Join us and discover why our Ala carte services are the epitome of quality and individuality.