George J Grove installed a front storm door then a few years later they installed a 9 foot sliding glass door and they also did some of my spouting. All three projects were done with excellent craftsmanship and decent product with competitive pricing. The installers were all very respectful and nice to deal with. The estimator is also respectful and pleasant to deal with. I will use again and again. read more

I rarely post reviews on social media. But today I had a great experience dealing with the technicians that performed the work on my home. The young man's name was Josh. He was professional, a great communicator and a craftsman. The job he completed was second to none. I could not be more happy with the results. read more

NOT THE COMPANY IT ONCE WAS - BUYER BEWARE. My family has worked with this company for ~40 years and I had high hopes of working with a local, family-run business. I agreed to the $2000 quote to replace my storm door and then after having a technician come out for measurements, the salesmen called to say it was actually going to cost an additional $1300 for materials (more than 50% higher than the quote!). I declined this work and was told they could still proceed. The salesmen called back again to say it would actually only cost an additional $800 because my "porch was actually smaller than I remembered", to which I again declined. The installation went well with no mention of the additional materials or work that the salesmen had requested. I then received the invoice that, to my surprise, included the additional $800 cost. I spoke with the salesmen to inquire about the charge to which he said that the storm door replacement couldn't have been completed without the additional work and that he "did me a favor" by reducing the amount from $1300 to $800.. despite the fact that he initially told me he just misremembered the specs of my front porch. The fact that this work was only mentioned by the salesman via phone and not either of the technicians in- person, led me to believe that it was an unnecessary upsell. I then received a call from George Grove III who patronizingly questioned how much I knew about business and that I don't know "how construction works". He told me that due to a catchall loophole phrase on the quote, I was required to pay for the additional work despite me declining it twice and even threatened legal action if I didn't. All of this and I still had to request they come back to finish the agreed upon work because their measurements didn't consider my deadbolt, so the front door and the storm door couldn't both be closed at the same time. They told me to buy a new deadbolt and they'd install it for me. Overall, this was a very disappointing customer experience and communication was poor all-around. They mentioned several times that they "aren't like Renewal by Anderson", but I felt completely taken advantage of as a young female homeowner. They may not be like Renewal, but I'm not sure this is any better. read more

What a pleasant, non-stressful overall experience. The crew was engaged, courteous and the resulting completed project exceeds our expectations. The skill as well as leaving the home clean was truly appreciated. Thanks Grove!! read more

Just had new windows, doors and siding installed and the guys who did the work were awesome. Very accommodating and knowledgeable about their work. I would highly recommend them for any of those services!! read more

George J Grove & Son - Windows Installation Near Me - Lancaster, Pennsylvania

Great work replacing my windows by Chris and Thomas. The job encountered some difficulties in an old townhouse and they refused to give up and went beyond to help replace my blinds too. I would recommend them to others. Great company. read more

Chris is the man. The window man. Great work and had everything done in great time. Definitely going to do more business with them. read more

George J Grove & Son - Windows Installation Near Me - Lancaster, Pennsylvania

Just had our front door replaced by Lloyd and Doug. Their workmanship was excellent and they took pride in their job. Both men took great care to not damage our floors, walls and even the outside cement. They cleaned up after every stage of their process so that no dirt interfered with their work. The selling, scheduling and measuring done by Ron were right on. We highly recommend them. Don T read more

Chris, John and Josh did a great job installing windows. They were all very professional. They did a great job with wrapping the frames. I was impressed with the teamwork and keeping me informed as they progressed. The quality of their work shows through. read more

Thomas worked diligently to clear the gutters at our has. Nice guy who works hard on our house in the woods where leaves in gutters are a constant problem. Our yard was clean and he was thorough. Thomas is top notch. Overall, I recommend George Grove highly. read more

We were very impressed with the work Chris. Fred, Josh and John did when they installed our windows. They were friendly and pleasant. They also worked well as a team. When they were finshed all debris was picked up. Would recommend George Grove and Son. read more

The men were on time and courteous.They did an excellent job.We thanked them in person and you can give them an added thanks from us.

I contracted with George Grove to replace 3 garage windows. John McCauley was the technician who did the work. John was professional, courteous and did a great job. I highly recommend John and the George Grove & Son company. Doris Delmonico read more

We are so pleased with our new windows. Chris and Thomas did a wonderful job and communicated well. We are looking forward to our next project with George J Grove & Son! read more

These guys were prompt, organized and followed up with the work. From the time I called to have our storm damaged roof fixed, they were here in 2 hours, parts and ladders in hand. Highly professional. Great job. read more

I needed my sun porch windows replaced in my condo, and needed a fully insured and professional installer. I received quotes from a couple of places, and George J Grove & Son was the best overall. They came in and did the replacement in a very timely manner, and were quite thorough and professional in the installation. I had unknown damage to my structure beneath the original windows, and they repaired that in addition within the original charge estimate. I had them bid on a second windows replacement (bedroom window), and again, they were the best overall price. The window came in the wrong size, and the installer immediately discovered it before doing any work - and expedited the replacement (1 week!). The installation was again, very quick and professional. I would definitely recommend using them for window replacements. read more

I just wanted to say that your service technician that came to our home was fantastic! After he cleaned the gutters we had a conversation. Chris Barley, the tech, explained what was going on. He than told me that the one in the back had a bit of a slope issue and he bent it back. If there still is an issue I might have to get George Grove backtrack slope the gutter correctly. I followed up with a question about gutter guards. He told me not to bother it would be putting out money for nothing. I don't know about you, but in today's world, honesty is hard to find. The fact that Chris tried ( and did) fix our slope, and told us not to get the leaf guard means a lot to us. We will be using George Grove for any home improvement needs because of Chris! Thanks Chris! read more

It was a pleasure dealing with this company from the very beginning. They came out quickly to give me an estimate and phoned me frequently to give updates. They made suggestions but there was absolutely no pressure. The men who did the work were exceptional, they each did their own thing and worked tirelessly simultaneously. They did find some unexpected damage (rotting wood) which meant more time and materials, but everything was done professionally and in a pleasant manner. Their work is very well done. read more

I called Mr Grove for an estimate for repairs and upgrades to our home. He promptly arrived and professionally evaluated the house. He had many helpful suggestions and ideas to make things better. I was thankful for his expertise. read more

George Grove actually reached out to express his concerns over what happened. He said they had a lengthy discussion with the contractor who we worked with and told me that his behavior was unacceptable to us. He offered to help the situation but since it was all complete, there was nothing more he could do. He did however refund a small portion of the cost of the job as a gesture of conciliation. read more

I called these guys for a quote. They are friendly and will do just about anything to a house. Roof, siding, windows, gutters..etc.. The quote was a little pricey and other people have told me they are a little on the high side. But they do know their stuff. read more

I phoned in Sept 25, 2018 to ask if they replace window wells and the response back was we are 10 - 14 weeks out. I was not asking when they could do the work When Im ready to replace my 20 windows on my home. I will not call them! read more

I had George J Grove & Son install 5 very large custom sliding glass doors in my house. From the start of the process to the very last day, I can say everything was very professional and worth every penny. They came out three separate days to get exact measurements, which was a testament to attention to detail. As the doors were custom order, it was very important to have them built correctly the first time. The delay in ordering to the date of install was unfortunate, but due to COVID, not unexpected. (supply chain and out of their hands) Once the installation started, we were very impressed with the crew that came out to do the job. They were polite, hard working, and left the work area cleaner than they had found it. At one point, they even found a shingle that must have fallen off the roof in the snow, and went up on a ladder to fix it for me. I would not hesitate to hire them again for any window or door project I need done. read more

Poor customer service on many levels. Horrible communication both with salesman and office. Installation was very unprofessional. Take your business elsewhere! Buyers be warned! read more

Professional, polite and prompt My 70-year-old home needed some new storm doors, replacement windows and storm-and-screen window combinations. I went with Renewal by Andersen for the front of the house and while satisfied, the product was WAY overpriced. Grove bid for the back of the house and the Pro-Via line of doors, replacement windows and storm/screen combos are comparable quality to the Andersen, much more affordable and Grove's installation process and customer service were superb. I'll give Grove my business from here on out. read more

I love my new door! The installer was great. The process was pretty easy follow. The only thing I wish they would do better is reach out sooner to schedule the installation. read more

Lloyd and Brady recently installed our patio door, front door and storm door. We are very pleased with the look and quality of the doors. The guys really took their time and did an excellent job installing them, their attention detail was incredible! read more

We had our flat roof come lose and our home owners said to get an estimate on the repair. G.Grove gave us a quote for the repair we had to give a deposit for the work, we then contacted our home owner insurance co. they reviewed the quote and rejected the quote and found that it was not acceptable, they wanted the work listed by line item. We then had to find another roofing co. and we did. this contractor was approved. The repair was complete. we then contacted G. Grove and ask for our deposit to be returned they stated that they had purchased some material for the job when they have not been given the work they then stated we could only give us 50% back. We feel that they are not trustworthy and buyer be ware. read more

Had all new windows replaced in our Hotel. Not an easy process with a working Hotel. It went really well with minimal problems. Our windows look great and updates the hotel. The crew and George III were wonderful and professional. read more

Terrible, Quote was lower than competitors, but craftsmanship was terrible on a new roof. The flashing around chimney was installed wrong. And one year later I have a facia board and gutter hanging off the side of the house. UGGGG! read more

These guys do great work and fit us into their schedule even on very short notice. We really appreciated how quickly and efficiently they got the job done! read more