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Castle Windows Mid Atlantic

3.9 (7 reviews)
Closed 8:00 am - 8:00 pm
Updated over 3 months ago

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Response time

6 hours

Response rate

40%

Services - Castle Windows Mid Atlantic

Door framing

Door installation

Door removal

2 More Services

Window installation

Window replacement

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2 months ago

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4 months ago

Guy that came for measurements was great. Good interpersonal skills, sense of humor, efficient, and pleasant. Excellent experience.

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5 months ago

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7 months ago

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1 year ago

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8 months ago

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2 years ago

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Ask the Community - Castle Windows Mid Atlantic

HomeRite - Project Overview

HomeRite

(6 reviews)

When we told our neighbor that we needed new windows, she said she already did all the research &…read morethere was no one better to go to in the area. Raved about her experience with Home Rite & now I get to do the same! From initial contact using their website to final contact with a human, the process is smooth & stress free. My first judgement on a company is do they have a website & how easy is it to use. My 2nd judgement is the first interaction with a person and my 3rd is: does what the website say match what the people are giving me. Yes Yes Yes for HomeRite! I still can't get over that it was one guy (Rj) who completed install of 5 windows in 2 days! I'm a super perfectionist so the first thing I looked at was the caulking lines. Smooth & near perfect - be fair.. no one is perfect! We had constant communication with the HomeRite team including Brittani & Jason. They double checked their measurements before install. We had a call on the first day of install asking how it was going. I really felt like we were their only customers. No one gives one on one attention like that anymore! Second day RJ called to let us know he was running behind. He said he expected to be here by 930am and was several minutes earlier than that. It's a delight having our new windows and screens in our home. I can open the windows with one finger, they tilt in for easy cleaning, and the screens are easy to take out as needed. Excellent team, excellent product! We'll be using them again!

They came out when Glass Dr finished our shower. Fixed n old window at No Charge, just because…read more Highly recommend!!

Window Nation Harrisburg

Window Nation Harrisburg

(16 reviews)

WARNING: Please read before choosing this company I'm…read moresharing my experience in hopes it helps other consumers make an informed decision. Based on my personal experience, I strongly recommend avoiding this company. From the beginning, I did not feel I was given clear or forthright information. The installation process was especially concerning. The crew that showed up did not appear to be Window Nation employees, and the quality of the work reflected that. My installation took place on a weekend, by a team that had traveled in from another state, and the entire process felt unprofessional and disorganized. When I reached out with concerns--contacting both the Install Manager, Chad, and my Sales Rep, Josh--I never received a return call or email. I also wasn't able to reach anyone local who could help address the issues, which left me feeling completely unsupported. Pro: The windows were cheaper than Anderson. Reality: In my opinion, that "savings" wasn't worth it. The product quality and customer service I received did not meet expectations. By comparison, I've had Anderson install our front and patio doors, and their responsiveness has been excellent--I can still email or call my sales rep and immediately get support. Yes, they cost more, but in hindsight, I truly wish I had chosen Anderson for everything. (And Shana--yes, you were right!)

So many lies from this company! The biggest is they claim all the installers are Window Nation…read moreemployees....not true. The sales man stated I could claim the new energy efficient windows and doors on my taxes, we guess what I need an itemized bill as you are only able to claim the cost of the windows and doors, not the install. So I have called three times - keep being told they will have someone in the business office contact me you guessed it no return calls, emailed - won't give detailed bill, even tried the on-line chat no help there either.

Renewal by Andersen of West Central Pennsylvania

Renewal by Andersen of West Central Pennsylvania

(56 reviews)

Patio sliding door glass failed after 7 years. Contacted…read moreRenewal by Andersen informed they no longer manufacture that style and would not honor the " 20 year warranty " advertised every ten minutes claims that there is no middleman. Renewal by Andersen apparently does not fulfill their warranty agreement. Fraudulent advertising.

They say you get what you pay for- but with this company that is the furthest thing from the…read moretruth!!!! RUN away!!! Please do your research before even allowing this company into your home. We ordered six windows from them and left a sizable down payment in cash toward them. Due to the size of the deposit we were told by the sales man, Dwight, that the remaining balance of the job, which we financed, would not be charged until the windows were installed. This was not the case and the shoddy company (GreenSky) they used for financing attempted to take 50% payment a few days later. We obviously fought this and disputed this charge. I will say that Andersen did a good job of rectifying this situation, though they never communicated with me, nor did Green Sky, that my disputing the charge actually closed the account. Fast forward to a few months later. The windows are very nice, but they were NOT installed by Andersen professionals as promised. A company that is sublet through Andersen did the install, the men who installed were perfectly capable though I was upset that it was not what I was promised.. Since I was paying for this gold level service I expected to have personnel and vehicles with properly branded gear, which was promised during the sales pitch. ( We had two men in Kiss cut off shirts) We expected all to be good from there, but after three weeks we got an email from Dwight that the remaining balance was due or we needed to reopen the GreenSky account which had closed when we disputed the initial charge. This means that a credit check hit our credit during the initial phase, when the fraudulent charges were disputed, and now they wanted to run our credit again to open the account once more. Why should our credit score be so negatively impacted when the situation was NOT our fault? I responded to Dwight's email that he should send me a formal invoice that we would handle payment- but never heard back nor did I receive an invoice as requested. I DID however, receive a certified letter threatening legal action if this crap company did not get the payment I had requested an invoice for weeks previously. (Which by the time the letter was delivered to me, I had less than 24 hrs to respond to before legal action was pursued.) In the letter they claimed that I never responded to attempts at contact- they NEVER called me or my significant other, and I DID respond to the email sent by Dwight and even followed up a few days later with ZERO response. DO NOT ever use this company- just save yourself the headache. They will NOT provide the premium service you expect based on the price of these windows!

Castle Windows Mid Atlantic - windowsinstallation - Updated May 2026

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