This was the worst customer service I've encountered in quite some time, and the way "Marhir" handled the issue was both rude and highly unprofessional. read more

First time that I get this kind of customer service and sad faces. We came and my husband ordered a pizza and wings they called his name for the wings and there was not pizza with them, he left thiking we were getting a second call for the pizza , never did , he went and checked and manager ( Chris) we called your pizza its gone you should of put attention to your name , we called 2 times ( we never heard a call) made us another one brought it to the table ( Anthony) not even a smile , thank you , apology or anything just threw the pizza and left. Great thanks for business lol so sad people that are at a older age behave like teenagers or worst! Sorry peter pipper make better decisions on hiring managers! read more

My husband told me that their service was worst, for some reason the lady that was taking my husbands order told my husband and my brother in law that they don't have any family meal and she's giving them attitude. The food was good the wings are kinda small but still flavorful. The ambiance was really good for the kids, the kids enjoyed the games they have and it's not crowded even though it's the weekend. read more

We ORDERED six pizzas and one dessert pizza, plus wings and 12 drinks . All the pizza came out one at a time, so we had to make six trips to the counter. WE talked to the manager regarding why we are missing two pizzas, manager said that "the order was lost or overlooked, manager resolution was very rude, said" we can refund you your money" and forget about the other two pizzas, rather than apologizeing or offering pizzas that where already made so the rest of the group can eat we got the cold shoulder, eventually the two other pizzas were made. Six guys there and the manager, and can't do one job and keep the order together. I DON'T KNOW WHAT KIND OF CREW HE IS RUNNING . read more

Bring our Grandbaby after school as a treat, always clean and the food is fresh and great. The service is excellent the staff is friendly and attentive. Special shout out to Alex who takes every opportunity to make you feel welcomed. He was professional and always keeping busy. That's not something you see anymore. Great job Peter piper pizza. Look forward to coming back soon. read more

Peter Piper Pizza - Pizza Near Me - Laveen, Arizona

Thank you Olivia ! The manager Olivia was amazing and helped take care of me and my family . My three kids and I went in today expecting just a simple time and left feeling so taken care of. Thank you ! From the moment I walked in the cashier was polite and nice . Thank you read more

We had such a great first experience at Peter Piper Pizza, and it was all thanks to Kisha! She is such a genuine and sweet person who really went above and beyond to help us. Since it was our first time here, we weren't sure about the portion sizes and originally ordered a large pizza. Kisha noticed and kindly offered to make us an extra large as well so we'd have enough talk about amazing customer service! She took such great care of us throughout our visit, and her honesty and kindness truly made an impression. Thank you, Kisha, for making our first visit so enjoyable! read more

I had a birthday party here at 1pm on a Sunday. It wasn't busy when I arrived and the table was marked off for our party. The tables had crumbs on them so I had to ask someone to come clean them. Our party host came over 10 minutes before the party to introduce herself and told me she'd be back in 10 minutes. I didn't see her for about 35-40 minutes after that. I ordered 2 cheese and 2 pepperoni pizzas. They were both overcooked and kind of dry. The breadsticks were good but the marinara sauce served with it was super watery. Guests ordered some of their own pizzas which appeared fresher and better prepared than the ones made for the party. We liked the fun passes that came with the party package. It was really convenient and cool to not have to keep up with tickets and tokens. Good location, just needs to work on the pizzas for parties being the same quality as the other pizzas and the customer service. read more

The employee at the counter was very rude and rolling her eyes today. It was a slow monday, one family eating dine in and i came to pick up my to go order that should of been ready by the time i got there, however the employees forgot to make the wings so they added 15-20 mins on top of my wait. Once donc they gave me a cold large pepperoni pizza and the wings were not well done, rarely cooked thorough, and they said they couldnt remake it or give a refund, they instead walked away. read more

I'm telling you if you want a.good crust pizza where it's not! To hard ? Then this is where you need to be Wow extra sauce was on.point!! I give this location a 10 star.. im surprise this place isn't packed with all the good service they provide. I shall be back. read more

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Food was decent but I ordered 3 ranches and paid $3.24 and didn't receive not one of them come on guys..

Laveen Peter Piper is horrible! Pizza was extra on the oil and crust was burt. Manager on duty said it was normal. Next time going to Ahwatukee, they are the best!!!! If we weren't pressed for time.....they could of kept it!!! read more

Peter Piper Pizza - Lots of oil and very burt! - Pizza Near Me - Laveen, Arizona

It's been a while since I've visited a Peter Piper and it was surprising to see the changes they've made during the pandemic. I'll focus on the constants first- in terms of food, the pizza is still delicious :D. Plenty of birthday parties are still happening, but this specific location has the party area separate from normal seating; much easier to find your people to celebrate with! The game area is what shocked me, I remember it looking much bigger when I was a child; this location didn't have a plethora of options like I would've preferred. They've also gotten rid of tokens and now you use a "Fam Fun Pass" card with virtual credits to win virtual tickets. This does remove the thrill of pridefully walking around with bunches of paper tickets in your hands. There is a feature where you get unlimited play for 30 minutes which was cool, and you can always add more money to the card using the kiosk. I was a bit sad that each game gives you way less tickets than they used to when you win; they've made it more difficult to collect tickets :(. The prize wall/area has also shrunk significantly. Children probably still see the magic in this place, but it takes a mental toll on you when you're paying for everything as an adult haha read more

Found red hair in the pepperoni pizza I ordered. I went back to PPP for a refund and the lady assisting me had red hair. *facepalm*

First time at this location in Laveen and we really enjoyed the pizza and salad we will be for sure ordering from here again for a quick meal read more

Adriana was amazing. She made sure our party was organized and well taken cared. She coordinated and checked in with us the entire time. Thank you for the best time! read more

Went on a Saturday afternoon and ordered breadsticks and a medium pepperoni. The breadsticks were very good! The pizza was a bit undercooked, but this location is new and they have time to fix this. Love that there's free wifi and outlets!! Staff was friendly and everything was clean. Happy to finally have a Peter Piper in Laveen! read more

Peter Piper Pizza - Pizza Near Me - Laveen, Arizona

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Terrible!! Ordered carry out and arrived at scheduled time based on email confirmation, only to be told to wait another hour. Terrible service. I cannot believe this is acceptable. read more

I had Peter piper on my mind a good ol large pepperoni pizza yum! However when I went last time the pizza was a slop fest ! The pizza was oozing with pizza sauce it lacked cheese and pepperoni . Seemed like someone made the pizza in a rush with no love. Needless to say I wasted my money. My wife doesn't even like Peter piper and after eating that welp she dislikes it even more. Please step your game up with making pizza with quality don't make sloppy rushed pizza ! read more

Great pizza! Always hot and comes out fast. It's also a good place to just let the kids run around. My recommendation would be to check their website for deals. While it is very delicious pizza, it can get a little pricey. So check out their deals to save a little bit. Their deals are pretty good usually. Tried the fried zucchini at this visit for the first time and it was decent! Tasted like the ones at the state fair. The crust is always crispy and it's an easy way to feed tons of people. This location gets pretty busy during peak times, but the team here works hard to get your food out in a timely manner. Love Triple P's! read more

The person who made my pizza, his name was Ryan I think, made the most terrible pizzas ever. He called me a broski when he was cashing me out like who does that. And when I got mad he called me a bro-tatoe. Needless to say I won't be coming back. read more

First time ordering in more than one year. Called to place an order for pick-up. Placed on hold for more than 10 minutes. When I arrived in-person (still on hold) I anticipated restaurant would be busy, which would explain my long wait, but there were no customers being served, employees were simply chatting. When I mentioned what happened to cashier & manager, neither seemed particularly concerned about the poor customer service. read more

We had a great time celebrating the end of our baseball season last night. Ciara was extremely patient & accommodating, pizza was great, wide variety of beverages and lots of room for the kids to play while us adults chatted. We will be back soon! Thank you read more

If I was able to give this place no stars I would and I would recommend not to even bother going there because for wings and pizza I ordered took a hour and half and I got the wings dry and pizza was hard. Don't waste your time and money at this location. read more

The order that I received from this establishment was less than satisfactory. They even forgot my beverage. Slow customer service. The pizza was small and the dessert is bigger than the entree. This pizza joint should not be delivering anything to anyone. read more

Peter Piper Pizza - Small pizza - Pizza Near Me - Laveen, Arizona

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The service was great. I don't know if Lisa is the manager but she was very professional and competent. The pizza was great but again, good job Lisa! Really, give her a raise. I can tell she's one smart cookie!!! Move her up! read more

The staff are really nice and welcoming, its super clean from front to back, foods good....its the best peter piper ive ever been to read more

Peter Piper Pizza - Pizza Near Me - Laveen, Arizona

Today Chuck E. Cheese went out of business :-( Peter Piper is the last place to hold all the memories of kids birthday parties. I love this place. The pizza is great. Kinda of crowded(or at least it used to be). No complaints. Got a takeout order and the guy at the door took my temperature. Nice move. Good luck Peter Piper. I'm pulling for you through all this. read more

Average pizza place that offers a lunch buffet at a fair price. Staff seemed friendly. Free refills. New building, looks clean. Seems to cater to children so if your want quiet it may not be your best choice. read more

Worst customer service I've ever come across. We came in, spent over $50, spent over an hour waiting. Asked once where our order was, was told there was a 30 minute wait time for pizza. Said okay, sat down. Waited a longer. Asked again and they could no longer find our order. So I told them never mind we didn't wanna wait another 30 minutes for pizza. So they asked for our receipt. They asked if we wanted a receipt when we made the order so we said no its fine. I asked to speak to a manager. Manager came out asked for the buzzer number. Gave him buzzer number and then he says no I need a receipt number. So he talks to the guy who took the order and asked for the name on the order, we gave it to him and he says no I cant find it, I need the receipt number. Having worked in customer service, I've looked through the whole system for a customer. I've dug through receipt trash for a customer. Really sad that I did not have that same outstanding treatment. How are you a manager but don't know how to look up a damn receipt? So we're out over $50 and an hour and a half of my life that I will never get back What a damn shame. read more

I've come here pretty often and haven't had any problems. Pizza and wings always come out great. I've had my sons birthday party here and everything went great. The kids always have a great time playing the games. I use coupons I find online to help on costs. read more

June 20th. 2019 11:08am I went Peter Piper Pizza with my 2yr old nephew. Adriana the lady who took my order and refused to give back my property when I asked. She told me she was the Manager. Adriana started going through my tokens. Then she started separating my tokens. I asked her what she was doing? She said they didn't want some of my tokens in there machines. She took the tokens without my consent an set them next to the cash register. I asked her can I have my property back. Adriana said No, that they will give them back after I left. I told her No, it's my property an illegal to take any person's property without the consent. She still didn't give them back. I informed her to call the police because this is theft. Adriana pretended to pick up phone but never called the police. I told her again to call police, she pretended to pick up phone an never did. So adriana left to the back without giving me my property back. Some guy came out an told me that it was too much work to pick out bad tokens. And if I didn't like it I should leave. The he repeated I should leave again in a rude voice. I said ok, that's what I was trying do an leave. Just wanted to contact there office before I left. I go to Peter Piper Pizza almost every week. Either I take my nieces and nephews or my T-ball team for some fun. I've never seen anyone else's tokens have to be checked before entering Peter Piper Pizza. I guess I must of looked poor, homeless, or the color of my skin made them think my tokens or money weren't good enough Peter Piper Pizza. Will never go their again and any other Peter Piper Pizza. Plus tell all the neighborhoods, sports Associations, schools in Laveen an Phoenix how Bad I was treated by Peter Piper Pizza. I took a picture of the receipt for pizza and a drink to show when I was their. They have cameras right above cash registers so there corporate offices can take a look at how there manager treats customers. read more

Peter Piper Pizza - Receipt that I bought pizza and drink. With her boss number. - Pizza Near Me - Laveen, Arizona

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They are taking my stuff when we play at the arcade I really hate this even though we write a note they still won't listen

Overrun with homeless on patio and allowed in business and bathrooms. They allow this behavior and we're told management is lenient with the homeless and allows them to use drugs in the bathroom, get water cups and wash themselves on the patio. They won't even remove them from the property when making families uncomfortable. If they want to cater to the homeless drug addicts instead of paying customers they will probably not be around much longer. Absolutely horrible. read more

Pizza was horrible..they gave me BBQ sauce instead of Honey BBQ..lady at register Anilah was rude..and Manager Jada wasn't helpful..I think these younger kids just don't care about good customer service..and their boss is too busy trying to be their friend rather than holding them accountable. read more

Ehh. My husband and I love PPP so we were so excited when this location opened up near our home. We don't have kids so we rarely eat in and usually order online and pick up. The pizza has been very mediocre every single time. Can't tell if it is just this location or if my adult taste is changing! read more

Just order from the one on Central and Southern Ave. If you call they will forget about you in hold. When you get there good luck being even greeted, I stood in the front for 10 min with an employee right there who didn't say a word to me. Central and Southern much more organized and better customer service. read more

I went for the buffet this morning. Even though they were extremely busy. Everyone was really nice, clean and efficient. But there was one person who stood out the most and that was a gentleman by the name of Nate. Nate not only helped my by taking my order but was also nice enough to cook some wings that I ordered (which were perfectly cooked, first time that ever happened at any ppp). But he actually went out of his way to bring them to my table since I had to wait for a little bit. his customer service overall was excellent and he deserves a raise or a really deserving recognition! Thank you Nate! read more

We've never wanted to go in here before because we are in our 50's and the kid atmosphere doesn't appeal to us. However.....we wanted a good New York style pizza and we don't have many options in Laveen for that, so we thought we'd give take-out from here a try. (The other fast food pizza chains around here are too predictable. They are pretty cheap and taste terrible to us). We ordered the three cheese, pepperoni, size large, which has 8 slices. The service was quick. It was ready the moment I got there (they said it would be ready at 7pm and I was there right at 7pm on the dot.). The place was otherwise empty, but it was Wednesday night and COVID is still looming. The service was courteous and everyone appeared to be keeping busy cooking and cleaning, rather than just sitting around, which is a good sign. At home the pizza was still piping hot. The flavor is really good, but what we like the most is the crust. We got the "original" (not to thin, not too thick) and it was crispy, it had actual girth and flavor, as opposed to the bland, soggy, droopy and doughy flavor that you'd get from the cheaper places. So, yeah, the pizza was just under $20....but for a 20-spot, half a pizza filled both of us quite well. It is a solidly good pizza. The extra cheese made it delicious, and there was plenty of pepperoni. They did not skimp. It is a dense pizza of higher quality than the cheaper chains. Would definitely go back. We recommend this place for take-out. read more

I been coming here since they opened and my son loves playing the games and some pizza, it's clean in there most of the workers are friendly but the manager Davison or David is not friendly or seem to be a people person, walks around doing nothing while lines get long, rude to customers when they come let him know they did not get their order back right, does not greet anyone at all. The way he comes off as if he doesn't want to be at work so why even work there. read more