Dr. Ferrera is easy to talk to and I can usually get an appointment within a day or two. He listens and records everything and any prescriptions are usually ready to pickup on my way home. Office staff is extremely helpful as well. Overall great experience.... read more

Great place to go, everyone is helpful, knowledgeable. Prompt attention to issues, they really listen to your concerns, very collaborative.

Dr Ferrera and his staff are the absolute best. They care deeply about their patients and will do what they can to assist you. Dr Ferrera is very detailed and will spend a lot of time to answer your questions. read more

Doctor Ferrera is by far the very best doctor I've experienced in quite sometime. That also pertains to his staff. Jennifer Ngo, Yvette just to name a few. Professional and very kind. The best hands down. read more

Dr. Ferrera is a great Physician! I would recommend him to everyone! He cares deeply about his patients! read more

I called two weeks for an appt and they never called me. I told them to leave a voicemail because i get 5-7 spam calls a day so maybe they did call but didn't leave a voicemail. They assured me that a voicemail would be left I called again today and wasted 12 mins of my lunch waiting for someone to make a simple appt. I won't be calling again or making any new appts. Worst customer service...rather not know what being treated by the doctor is like if this is who he hired as his staff read more

I just recently started caretaking for a friend of mine. She would always tell me how much she disliked this doctor. She felt he was not attentive to her needs. Today we had an appointment with the doctor and when we got there we were told that he was not able to see her. It's been months and the lady I take care of has been complaining that she doesn't feel good. The receptionist told us to go to urgent care and when we left and drove to urgent care, they told us they couldn't help us, because her blood pressure was extremely high to take her to emergency. We wasted our time to see a doctor that could not make his appointment, we were given bad advice and spent the whole day in emergency. I do not recommend this doctor!!! Stay away unless you are looking for substandard medical treatment. read more

I am very disappointed by this office. Dr. Ferrera made me wait 1 hour after my scheduled time to see me without giving me any warning that he would be running so late. In addition to this, he drew labs for me and stated that the lab results would be faxed over to me 2-3 days after I was seen. It has now been nearly a week and I have not received any phone calls or faxes related to my results. It takes a very long time to speak to a human on the phone because the moment you call the office, you are placed on hold. In addition, the office staff often leave the office and do not answer the phone after 4PM even though they post that their office hours are until 5PM. As someone who works in health care, I see why so many patients have little faith in our health care system as there are too many hoops to jump through to receive quality care. I recommend that this office improve its work flow and prioritize quality patient care over just staying afloat. read more

Every time I've come to this office it has been nothing short of amazing service. The front desk staff is attentive, back office staff is very friendly, and Dr. Ferrera is extremely detailed. I've been a patient of Dr. Ferrera for 2 years now and I have to say that for the first time I have a doctor who takes his time with me, I never feel rushed. If you're looking for a doctors office that cares and makes you feel welcomed and at ease, I highly recommend Dr. Ferrera ... he will listen to you and take care of your healthcare needs. read more

First, let me explain that Dr. Ferrera's office is an HMO not a PPO. The reason I stated this if you are in a PPO insurance program it seems to me, one receives better treatment, more one to one time. With this being said Dr. Ferrera, for which I have been going to for a while now, and I honestly don't know a better doctor than him. He's always It's hard to find a compassionate doctor who puts patients first. Dr. Ferrera takes his time with you. One of the most underrated things these days .He doesn't just do a physical checkup, he listens and sees the patient as a whole, not a paycheck. In my opinion, that's what a doctor is supposed to do to assess or diagnose a patient. He takes his time when he explains things or discusses things and I never ever feel rushed. You don't see that kind of care anymore these days. I have always been treated like I am the only patient they have and this type of attention usually only happens when you are a celebrity! I not only felt listened to, not rushed, and a valued patient It felt nice to be treated with professionalism and care. He genuinely cares about his patients and is a very kind-hearted human being. I finally feel as though I am in great hands. I would recommend him to anyone who is looking for an awesome physician who will attend to their needs and make them feel like they matter. It's like stepping back in time and having a real doctor who cares and listens. Dr. Ferrera is very busy, but worth the wait. I feel confident sending friends and family to him because I know they'll be in great hands. read more

Going to see doctor is probably not something people look forward to (not I anyways). Yet, Dr. Ferrera has been very professional and caring to his patients. I witnessed him listening to his patients slowly explaining their issues with extreme patience, many of them are elderly and in pain. He treats them with equal kindness and care. His staff also efficiently schedule my appointments and referrals. Dr. Ferrera and his staffs make it a much better experience. read more

Doctor Ferrera himself is great, the problem is that his staff never seems willing to make an appointment. I haven't been seen by him in about 2 years because each time I call, the receptionist just tells me to go to urgent care. I just called again this morning to try and get an appointment and was told, once again, to go to urgent care. Dr. Ferrera is great, but that does no good when his staff keeps turning away patients. read more

While flipping through Yelp I was taken back to see my drs name so I took the time to read the negative reviews that were posted. It is like a completely different doctor and staff being portrayed. Dr Ferrera is one of the kindest, most caring doctors I have ever encountered. He never rushes you out of the office. He covers your illness, answers all possible questions relating to your ailments. He will take and answer any and all questions. His office staff is the same as he is, professional, and will make sure all follow-up visits are made. I would recommend Dr Ferrera to anyone looking for a good internist. Barbara E. read more

Dr. Ferrera has been there for me and my family. He is always professional and very supportive in a crisis. He fights with you and gives you options that best for you. He diagnosed my wife years ago when she started have symptoms of Multiple Sclerosis. One of the best diagnostic physicians we have met. The office staff have been very accommodating when Emergency situations occurs, need assistance of any kind. The office manager has been and always very professional and helpful. My family and I are grateful that we are in such great hands. read more

I have been a patient of Dr. Ferrera for many years. My husband, who is now receiving hospice care at home, is now also a patient of Dr. Ferrera's. It has not been easy for me lately, but I am glad that I have such a caring doctor. He never rushes me, and I feel he truly listens to my concerns. He makes me feel confident that "we" can make the best decisions possible for our health. His office staff have been very friendly, and they have never failed to remind me of upcoming appointments. I am never placed on hold for long, and when I ask for something the staff promptly helps. read more

I have practiced nursing since 1986. Although I work in Westwood, I met Dr Ferrara as an inpatient at St Mary's after breaking my leg and bilateral ankles in Long Beach in 2015. He truly was an impressive physician. Great bed side manner and precise diagnostic skills. read more

I think Dr. Ferrera is tops. I'm going to him for my hypertension and he really knows his medicine. His staff is efficient and nice. I don't know what issues the other people here have with him but, IMHO, he's good. He's one of the few doctors I've had that will sit down and talk/listen to you. Another good thing is they don't send you out to a private lab for blood/urine work as they take samples in the office. I made a good choice! read more

Had an 1115 appointment. It is now 1230. Worse experience with a doctors office in a loooonnnggg. Time. 2 previous appointments went as scheduled. Sign up at your own risk!! read more