I have never been more let down by a business than I was let down by Best Life. Run away from this…read morebusiness. Everything seemed really great BEFORE I had tenants, there was lots of open communication, she explained everything. I felt like we were partners. But then as soon as I had people interested in the house, I had NO INFORMATION given to me about any of the financials. I was not privy to their lease agreement, the amount of the deposit, anything. I was also not given any information about when payments would be disbursed until I reached out and asked. This didn't feel like transparency. I was finally given my first payment 12 days after tenants moved into my house. I received a very small fraction of what they paid on move in. This was expected! Expensive, but expected. What was not expected was the re-key fee that Best Life charged me. I left complete sets of keys, there was no need to charge me the rekey. This shouldn't have been a big deal, but I received nothing but defensive communication in response. No apology. She offered to remove the fee but didn't apologize, when I explained why I was frustrated she FIRED ME. That was it. I would have loved for this to be a great experience with no hidden fees--this business advertises pricing transparency--but instead, on my very first disbursement there was a hidden fee. Disappointing to say the least. ALL I NEEDED WAS AN APOLOGY, INSTEAD SHE FIRED ME. I have no idea what will happen to my poor tenants.

Best Life has been great to work with. Good communication and reliable. I would recommend Best…read moreLife Property Management without hesitation.

Kathryn is a phenomenal resource when it comes to selling or buying a home. She has some amazing…read moreconnections she can recommend to get your house ready for anything. She's clear, transparent and honest and always looks out for her clients. She has a great team of people to support too. Absolutely recommend her and her company for selling/buying or property management.

KJK Properties took over management of one of our rentals that had been mismanaged by another PM…read morecompany. When KJK came onboard, the house, both inside and out, was being destroyed by the tenants and their high energy dogs in a multitude of ways. Before hiring KJK we interviewed a number of property management companies. By the end, there was no question that KJK's owner, Kathryn King and staff stood out from the rest as exceptionally professional and highly informed about the most recent City of Portland landlord tenant laws. A win-win for everyone as long as everyone involved is acting in a responsible manner. Unfortunately the tenancy that KJK took over left the house a complete and total disaster. I've attached a few of the pictures below. These tenants, ELISHA M. and MEGAN W, unfairly left scathing reviews of KJK on both Google and Yelp when they got the 'Move Out Inspection' report that documented the filthy state they left the house in. The house (that had been fully painted with all new appliances and updates after the 10 year tenancy prior to this tenancy) was left a complete mess - trash /junk everywhere, pet excrement all over the basement are just a couple of the many examples I could give. Just to remove the junk and trash they left all over the property cost us $1200; $1600 to clean the filth and gunk they lived in and left for us to clean; Thousands of $ to restore the yard and irrigation system the dogs destroyed and the tenants left in piles. Unfortunately for us, I could go on and on. Sadly, as in this case, the Review system is flawed - there's no way to stop people from weaponizing or writing fraudulent reviews. For example, these tenants allege that KJK 'unfairly' mailed them a bill for the cost of damages. However, KJK did what we hired them to do - manage the end of the tenancy. The law very clearly dictates the guidelines property managers must follow. To do the 'Move-Out Accounting,' KJK simply followed the steps dictated by law: Compare the 'Move-In Accounting' and the dozens of associated pictures required as documentation, with the condition the tenants left the house in, also with the dozens of required pictures for documentation. Some of which I've attached to this review. If these tenants had simply picked up/ cleaned up after themselves and taken care of the property as any self responsible adult would, there would have been no bill to send. These tenants also allege that I the owner 'peek over the fence' and 'make unannounced visits.' First of all, it's illegal for anyone, including an owner, to come unannounced to a property under tenancy. That most certainly never happened. And why they think I the owner with 3 young school aged kids and a small business to run have nothing better to do in my day than spy on one of my rentals is beyond me. Perhaps there is an addiction problem in the mix with these former tenants? If so, that would actually explain some of the unfortunate things that happened under their tenancy. This group will soon find out when I take them to court for their damages to our property, that allegations must be supported with proof of some kind. Otherwise in the end it all comes across as what it truly is.... A group of irresponsible, immature tenants and their lies about being done to. When what really happened, is that these people didn't care one bit about how they treated our property or about their mess that they left for us to clean up.

I have been a long time tenant of High Five Properties managed units and can't imagine renting from…read moreanyone else. Lisa promptly responds to issues and maintains contacts and relationships with local contractors and services who fix said issues as they arise. She has always been fair and considerate and maintains clean lines of communication with her tenants, especially if scheduled maintenance is due (gutter cleaning, furnace, etc.).

Lisa was my landlady for almost 3 years and she was fantastic! She accommodated our move out…read moreschedule and made sure everything was in working condition. I appreciated her promptness in answering emails and any repairs. We had a large unit that was a great value due to her maintenance of the inside and outside of the property. Unfortunately I had to move to a new place, but if I could I would have her manage my future rentals. Lisa is reliable and trustworthy. If you are considering renting from her, I would go forward with that decision.

To update the company is working with social services to redesign the ramp so that it meets…read morestandards for egress under the home, etc. very prompt in contacting be to resolve problem.

I want to follow up from a previous review that I had written. Scott contacted me & we were able to…read moretalk about the problems with communication. The air is cleared, but unfortunately Sterling cannot help me at this point. Bummer!

I had a great experience working with Kaylee. She is professional, responsive, and full of energy…read more she help us find the perfect home Thank you Kaylee. I highly recommend her!

Do I recommend this team? Absolutely! Specifically Kaylee Eisenhauer who assisted me in finding the…read moreperfect home from out of state! Kaylee is very pleasant to work with and very informative with the current housing market. She did the research to find out if the homes were priced accordingly for the area. Kaylee is very knowledgeable and would love to work with her and her team again if I ever need to purchase more properties!

Connie Peterson did and excellent job in the sales of our house and helping us locate future…read moreprospects. Always very professional yet approachable.. Always ready to answer any questions we had even when it involved research. I will recommend her to anyone buying or selling a house..... if they want the job done to the exceptional standards that she provides..

Sitting in our new home in SE, a lot of the credit goes to Realtor Connie Peterson. First of all,…read moreshe was nice and totally supportive as things with our lender got hairy. But most importantly she was always available, knowledgeable, and easy to work with. We moved from out of state, and had a very short window to work with. I know many people work without a realtor, and we're the type who like to do things ourselves and would probably be tempted to do that, but after this experience, not anymore. There are just too many rules and regulations and funny little thins you need to know. Connie explained it all to us with ease and confidence. I would highly recommend, and we will definitely list our house with her when we move.

Everyone hopes for a committed and talented individual as their broker. If you can check those…read moreboxes and get a wonderfully kind and caring partner (and friend) in the process, well, that's a truly fortunate experience! We (The Carters) highly recommend Keri based on our recent home-buying experience in Troutdale. Keri provided us with exceptional service from start to finish with a level of professionalism, communication, follow-through, and genuine interest in the finer details of our search, all of which made a world of difference. Having purchased homes in the past, Keri's personal approach and advocacy simply could not have been better. Due to her dogged search for details related to our property, we were able to discover and effectively resolve both permitting and needed items for completion before finalizing our agreement. We moved into our wonderful new home confident in the purchase, value, and quality of the decisions made. If we are ever in need of services and support in the future, we absolutely will be reaching out to Keri for help! We greatly appreciated the chance to work with Keri and the Urban Nest Team.

I had a great experience with my realtor Chelsea! She helped me to find my dream home…read more She was so helpful in the process of being a first time home buyer. Also homebuying buying in the pandemic has been quite the experience. Chelsea made my experience enjoyable and amazing I could not of done it without her. I highly recommend I have a nest and especially Chelsea.

I've been meaning to st down and write a thoughtful and thorough review for months since…read morepurchasing my home, but I don't know when I'll be able to do that due to a ton of extra busy-ness as of late, so I'm going to go ahead and throw something up here for now, and then come back to finish the job as soon as I can. That said... I can not say enough good things about our agent, Ken McClarty. He is an incredibly nice guy who really dug into finding a home for us based on our needs, and was extremely diligent and available throughout the entire process, always making sure our questions were answered, our expectations were set properly, our house hunting needs were being met, and our fears were laid to rest. We ended up on the other side of a rather brief and painless search with a fantastic home in Gresham that is in an absolutely perfect location for me, my wife, and our two year old son. Ken took care of all the legwork, as far as finding the perfect home, scheduling the inspections, negotiating with the seller, and closing the deal, and in the end our purchase ended up right within our budget. We could not be happier, and we will soon get around to giving Ken a proper thank you for all of his fantastic help. I would highly recommend Ken to anyone looking for a home in the Portland area. His service was top notch in every way. Thanks Ken!

Good friends of ours sold his house using the assistance of Kevin Caplener and they recommended him…read moreto us. From the first day we met, he has given us amazing service. I can't believe how responsive he has been. I had a TON of questions throughout the process and never was I made me feel like I was a burden on him in any way. He calmly walked us through complex documents. He gave us opinions when we needed it but always told us what was our decision and what options we had. Put it this way, we had an offer on our house in 4 days. Our neighbor described the day of our open house as a "crazy circus" because so many people were there. I have no idea how he did it, but over 60 people came through a 2 hour open house. We are thrilled with the service, professionalism and help everyone at the Caplener Group has given us. I'll recommend them to anyone.

Realty Brokers has helped me buy, then relisted and sold a few times my properties. Both in New…read moreMexico and Oregon throughout the years. It's always been such a pleasent experience. There Sanchez Team all worked on getting me the best bang for the buck. Couldn't have done it without them.

Realty Brokers was the answer to my prayers. Linda and Deb went out of their way to make sure that…read moreI had everything I needed and even introduced me to my lender. Their knowledge and service are stellar. As a veteran, I used my VA home loan benefit and found that with their help, the process was fast and seamless. If you are still looking for home broker, your search should end here. Make the call and you will find that Realty Brokers will take the fear and anxiety out of the home buying process.