Cancel

    Open app

    Search

    Petco

    2.4 (35 reviews)
    Closed 9:00 am - 9:00 pm
    Updated a few days ago

    Services - Petco

    Bath and groom only

    Private dog training

    Petco Photos

    From this Business

    Recommended Reviews - Petco

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    these were the leapord geckos fighting

    Okay.. i've been going to this petco(university blvd) for years and they were okay but now since i've learned more about reptiles and am a reptile keeper now, they honestly do the bare minimum for their animals. let me explain. they have adult bearded dragons (had 3 2 weeks ago) now they have 1, in a small tank without any of the proper basking spots or anything. they also had a beardie with tail rot who wasn't there anymore today, they have a ferret with an eye infection. i also got my bearded dragon from them and she came to me with scale rot (she is fine now). i just think they need to research the proper care for these animals, they are giving beginners the wrong advice and the wrong resources. it makes me upset because they literally sell the correct stuff for at least a good beginner tank but they recommend the incorrect items. the tanks were gross as well. i have pictures. one of the bearded dragons had been eating his own poop and i saw 2 leapord geckos fighting (biting) eachother. my friend got her crested gecko from here and they were literally hitting the hide upside down trying to get her out and dropped her so me and my friend had to grab her for them and put her in the carrier, it's ridiculous. if they are scared or don't know how to properly handle animals to help customers then they need to be taught differently or they don't need to work there!! that crested gecko could've very easily dropped its tail! the employee literally admitted to use of not knowing how to handle the crestie! they also tried to sell me half dead meal worms. the customer service is okay and they are usually pretty stocked but they need to do more research on the animals they house. or at least train their associates!

    Storefront
    Carissa K.

    I've been to Petco a few times since they opened several months ago. After a bad experience at PetSmart's grooming department, I refused to go back. When I found out that Petco had opened in Suffolk, I decided to give them a try. This location is easily accessible next to Kroger Marketplace. Here are my pros and cons at Petco: Pros: *I love their Pals Rewards Program! You earn 5% back on everything you buy and you receive 5 Reward Dollars for every $100 spent. When a bag of dog food costs about $50, it doesn't take long to get to $100! Their rewards program is way better than PetSmart's program. Honestly, if I continue to use Petco when I move, it will be because of their rewards program. *I appreciate the signs that say, "Petco encourages you to always consider adoption as the first option when thinking about adding a new companion to your family. Petco, the Petco Foundation and petfinder.com will help you find the perfect pet." https://www.petco.com/think-adoption-first *Their website has tons of information: https://community.petco.com/ Cons: *I find their store to be small and poorly laid out. *I was disappointed to find out that they also have a grooming department. In my opinion, grooming animals at places like this makes for extremely stressful experiences--they pack in as many animals as they can. For the record, I haven't tried Petco's Groomers (and I won't). With that being said, this store has been empty when I've been there, so the groomers might have a light workload at the moment. That's good for your furry friend.

    Hi pooch, were you groomed by a toddler?
    Mark Y.

    Never spending another dime here. Totally unprofessional during a grooming of my 2 golden doodles. They literally shaved one dog to the skin and started on the other, but abruptly stopped and advised we needed to take her to the vet to finish. It is never acceptable to groom a dog in a fashion such that on its next outing, people point and laugh.

    His whole leg is red
    Chasity F.

    I went here to get my dog groomed and they butchered my dog. They started to cut him and then told me they couldn't finish because he was too matted. If you are a professor dog groomer, would you noticed the mattes before starting the groom. Mind this happened when the Pandemic was a huge concern, and no groomers were really opened. I traveled all the way from Brooklyn NY to get my dog groomed because New York was still under a lockdown. Then when I come and get my dog, they had cut his harness off and gave me back some cheap collar I couldn't even use because my dog and Shih Tzu and they must use a harness as their trachea's are too short. Worst experience ever

    To the employee who very rudely told me to clean up my dog poop, I was getting to it. I carry doggie bags on my keys.
    Taylor S.

    To the employee across the street who just had to yell "can you clean up his poop?!" Yes, I was getting to it, generally when you are holding your dogs in one had, two boxes and important paperwork on your dogs vaccinations in the other; it's difficult to do at the same time. I have doggie bags on my keys, that I used before I went into petco and inside the store when my second dog had an accident. I am very good at cleaning up after my dogs. I just needed to take five steps to put some stuff in my car so I could free up one of my hands. Maybe next time assess the situation before you rudely yell and embarrass a customer in front of six other people. Otherwise every other employee was very nice and had great social skills. The store is smaller than I'm used to. The only reason I came was for the wellness center for my dogs yearly shots, they were very nice and understanding. Thankfully I have a store closer to my home and don't have to return again.

    I picked my dog up from getting groomed and they didn't even do his legs! They did the back legs and left the front ones looking HORRIBLE! I don't even want to go back edit: got offered a refund. nice place just a simple mistake

    Store entrance

    See all

    4 months ago

    Business owner information

    Photo of Petco C.

    Petco C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    3 months ago

    Business owner information

    Photo of Petco C.

    Petco C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Petco C.

    Petco C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Business owner information

    Photo of Petco C.

    Petco C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Business owner information

    Photo of Petco C.

    Petco C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Petco C.

    Petco C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Petco C.

    Petco C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Craig S.
    10
    139
    124

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 36
    Thanks 0
    Love this 36
    Oh no 1
    Photo of Mark Y.
    105
    8
    1

    6 years ago

    Business owner information

    Photo of Petco Support

    Petco Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Petco Support

    Petco Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dale H.
    0
    103
    26

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Mia F.
    12
    4
    4

    8 years ago

    Business owner information

    Photo of Corrine O.

    Corrine O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tim J.
    59
    16
    1

    6 years ago

    Business owner information

    Photo of Dexter V.

    Dexter V.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Petco Support

    Petco Support

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Business owner information

    Photo of Dexter V.

    Dexter V.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Corrine O.

    Corrine O.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Hunter N.

    Hunter N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Petco Support

    Petco Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Petco

    Review Highlights - Petco

    My one is older with arthritis and back/leg problems not to mention hates having her nails cut and Juan takes extra special care with her.

    Mentioned in 2 reviews

    Read more highlights

    Zoomin Groomin - Suffolk

    Zoomin Groomin - Suffolk

    (11 reviews)

    I don't like leaving negative reviews, but after reading others, it seems this may be an ongoing…read moretime management issue. We scheduled an in-home grooming appointment for our 4 lb Yorkie and were given a confirmed time of 4:45 PM on Friday. That time came and went with no communication, so we called at 5:30 PM and were told they couldn't make it due to a prior appointment running long. We were then rescheduled for Saturday at 2:30 PM, but received a call at 12:30 PM that the groomer had gone home sick. They offered a free grooming on Monday, which is appreciated, but given the repeated cancellations and lack of reliability, we declined. Unfortunately, the experience reflects poor time management and inconsistency, which makes it difficult to trust future appointments.

    I've waited a long time to write this review because there aren't many grooming options in my rural…read morearea, but I've finally had enough. Zoomin Grooming is an absolute mess of a business. Their communication is non existent unless I reach out first. Over the past year, they have repeatedly canceled last minute or failed to show up for my scheduled appointment. I have had to reschedule more times than I can count because they cannot seem to manage a calendar. Most recently, I scheduled my two large dogs for a late afternoon appointment in April. The day of the appointment, I received no word from them. After sitting around for an hour, I texted them (again), and they responded with some lazy excuse about the groomer running out of time and only being able to do one dog. No. That is your problem to fix, not mine. I rescheduled for two weeks later because my dogs desperately needed to be groomed. No confirmation. No outreach. So once again, I had to follow up the day before. They responded to me the next day with another ridiculous excuse about how the groomer had to go to urgent care because of a cat scratch. I do not buy it, and frankly, I do not care. I also work with clients, and even after I got into a car crash in October 2023, I still managed to notify and reschedule my appointments while I was actively standing at the scene of the crash. That is called professionalism. Clearly, that concept does not exist at this company. Now I am left bathing two large dogs in my own bathtub, despite dealing with a back issue. That should never have been the outcome of a scheduled professional grooming appointment. Zoomin Grooming is unreliable, unprofessional, and run like a joke. Save yourself the stress and find anyone else.

    Petco - groomer - Updated May 2026

    Loading...
    Loading...
    Loading...