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Petco

3.1 (206 reviews)
Open 8:30 am - 9:30 pm
Updated 1 week ago

Services - Petco

Bath and groom only

Full grooming

Pet haircut

1 More Service

Private dog training

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Reviews With Photos

My tiny sweet angel
Princess P.

I tried to get my very sweet, calm four-month-old puppy's nails trimmed at Petco. I called ahead, made sure they were available, and everything seemed fine. My puppy isn't a yappy dog at all--he's super chill, lets anyone handle him, and is basically a little angel. But the manager, Michelle, insisted that because today he's exactly four months old, he now needs a rabies shot before they'll do anything. The irony? He can't even get that shot yet because he's only two pounds and too young to actually receive it. If I had come literally yesterday, no problem, they would have trimmed his nails. Today? A hard no, just because of hitting that four-month mark. Pure nonsense--this is exactly the kind of inflexibility that just leaves you shaking your head.

Dead fish that they are selling, one shown dead at the Bottom of the tank.
Alex M.

I bought 3 catfish from Petco just two days ago, and already 2 of them have died. They claim to have a 30-day refund policy, but clearly they don't honor it. It feels like they're selling fish that are already on the verge of dying. I spoke with the manager, and she was absolutely terrible--unhelpful, dismissive, and did nothing to fix the situation. This was a complete waste of money and a horrible experience. I will never step foot in a Petco again.

Looking sharp for 11!
Ryan N.

We've been going to the grooming here for about three years now, and Danny is the best! My dog Ty always gets very excited when he goes to see Danny and practically tries to jump behind the counter. Wheaton terriers are a little bit harder of a dog to groom, but he is always come out looking very well done here. It's also a great value compared to other locations if you sign up for their Petco rewards and discount programs. Another great benefit is the easy parking! A quick tip as if you were trying to get back on the 134, cut through the Ralph's parking lot. Much easier!

Dirty bathroom
Adolfo C.

It's been a minute since they clean the restroom there They look really bad and nasty

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12 years ago

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6 years ago

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8 years ago

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Janelle S.

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5 years ago

Thank you so much. Danny did amazing job with Max my dog was happy and I knew he was in good hands. Keep up with the great work

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7 years ago

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10 years ago

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15 years ago

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6 years ago

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9 years ago

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6 years ago

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9 years ago

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Review Highlights - Petco

Ashley goes over what she did for him that day in person and gives me a "report card" for his visit I love that!!!

Mentioned in 7 reviews

Read more highlights

LA's Dog Trainer - Under the Hollywood Sign with Rigby, Sadie, Sophie and Maddie

LA's Dog Trainer

(39 reviews)

Studio City

Jacqueline is an awesome trainer and her programs are so much fun for both dogs and their humans…read more Leia has taken Beginning and Intermediate Obedience in the park and Leia and Chewie have both gone to Puppy Socials at the studio. We are currently working on taking the CGC - Canine Good Citizen test for Leia. I like the option of lessoning in the park where there are more distractions for the dogs. It's also nice that the dogs can mingle before or after class (I've been to another trainer where all the dogs were petitioned off and cannot see one another). Her class is easy to follow and I love how at the start of each class, she asks how everything is going and if there's something specific that people need help with. If there is, then we'll start with that, if not, then we do a quick review and start to learn something new. Time goes by in her classes because we are all having fun! If you have a dog that is not ready to be with a group of dogs, you can still attend! She'll have you and your dog be further away from the group so you can still see/learn. I have seen my friend's dog, Max, go from a dog that just barks the entire time in the parking lot to a trained puppy in the main group! Her methods work and they work right away, but you do have to keep practicing with your four-legged friend. You can't expect to go to her classes once a week and have your dog trained. At Puppy Socials at the studio, there are two groups, one for small dogs and one for bigger dogs. She and her assistant will monitor the dogs and make sure that they are not being too aggressive or teach the shy puppies how to make their way out to shine (and they do after taking a couple of Puppy Social sessions!). You can also session private socials with just a couple dogs in the studio. Jacqueline loves animals and has extensive knowledge of them. She always puts the animal first. She has degrees in Exotic Animal Training, Animal Behavior Management, Wildlife Education & Sociology. She's very flexible with scheduling and will help make timing work for her clients. I highly recommend Jacqueline and LA Dog's Trainer to everyone!

A New Chapter has began. After the departure of Bentley shy of his 15th birthday, we have opened…read morethe door to Belu Moana. A blue mini Doxie full of Spunk and attitude. Already after 2 classes witn" Tatie Jacqueline" we can already see the difference . Easy parking in the back of the studio, separation of the dogs by size in the puppy play time. Love it Also great selection of toys and tools to train you puppy available there.

Zoom Room Dog Training - Last day of Obedience 1

Zoom Room Dog Training

(332 reviews)

Sherman Oaks

Bob had his first agility training class here and he absolutely loved it!…read more Justin is a fantastic trainer -- super patient, knowledgeable, and great at giving clear, helpful tips. We're excited to keep coming back and see how Bob progresses!

I rarely leave negative reviews, but this experience has honestly been one of the most…read moredisappointing customer service experiences I've had in a long time. To start on a positive note: the instructors at Zoom Room Sherman Oaks are wonderful. They were kind, patient, knowledgeable, and great with my puppy. I truly have nothing negative to say about the training staff themselves. Unfortunately, management completely changed my perception of this business. When I first reached out about enrolling my puppy at just 3 months old, Diego was extremely responsive, accessible, and accommodating. At the time, it felt like he genuinely cared about helping me get started early and setting my puppy up for success. Looking back now, it feels more like the priority was simply making the sale. I purchased a 20-class package and completed about 10 sessions before I was involved in an accident that medically took me out for several months. Once I recovered enough to return, I was excited to continue training and finish the remaining sessions I had already paid for -- only to suddenly be told that my classes had "expired." Here's the issue: nowhere during the sales process do I remember this being clearly explained, nor is it something that stood out on their website when I enrolled. Had someone transparently told me, "These classes must be completed within X amount of time or you lose them," I would have understood the terms upfront. Instead, I was left feeling blindsided after dealing with a serious medical situation that was completely outside my control. What made this experience especially frustrating was how differently I was treated once I needed help instead of making a purchase. Diego suggested I contact the Culver City location because they are corporate-owned and might be able to approve an exception. Their staff was incredibly kind, empathetic, and accommodating. They even told me they personally did not understand why Sherman Oaks would not work with me given the circumstances surrounding my accident. Unfortunately, because Sherman Oaks is independently owned, Culver City could not override their decision. At that point, it became increasingly clear that Diego simply did not want to accommodate me. Communication suddenly became difficult. Calls to the office repeatedly went straight to voicemail for days. Messages went unanswered. The number Diego originally provided me to text him through stopped working entirely. Eventually, I called from my office phone instead of my personal number -- and magically the call finally rang through and Diego answered immediately. That moment honestly confirmed what I had already suspected: it truly felt like my number had been blocked to avoid speaking with me. That is beyond unprofessional. When I finally spoke to him, he initially pretended not to know who I was before quickly changing course and stating that "they" would not approve an exception. When I politely asked who "they" referred to, he avoided giving a direct answer. I asked for justification as to why a customer recovering from an accident could not simply finish sessions that were already paid for, especially when another Zoom Room location agreed the request was reasonable. His response was essentially: "Then go there instead." I have been nothing but polite throughout this entire process. I have supported this business from day one. Every class visit included additional purchases for my dog. Yet the moment I needed basic understanding and compassion, I was treated like an inconvenience. Eventually Diego admitted that he had made previous exceptions for me related to cancellations that were also outside my control. Somehow, instead of those accommodations demonstrating reasonable customer service, he used them as justification for why he would no longer help me. That mentality says everything. A good manager understands that life happens. Accidents happen. Medical emergencies happen. Especially in a business centered around pets, people, and community, you would hope kindness and empathy would matter more than rigid policies selectively enforced after payment has already been collected. This entire experience has completely changed my perception of Zoom Room Sherman Oaks. Again, the trainers are fantastic -- but management can absolutely ruin an otherwise great business. He told me that I could speak with Jillian (which I imagine is another manager), but he ended with, "but she won't be approving you either." I would genuinely appreciate the opportunity to speak directly with the owner of this location because this experience was handled terribly from start to finish. Until then, I would strongly encourage potential customers to think carefully before investing large amounts of money here. Based on my experience, the customer care disappears the moment flexibility, compassion, or accountability are needed.

The Dog Savant - Brett with client Archie the Dacshund

The Dog Savant

(74 reviews)

Sherman Oaks

Top-Tier Master Trainer! Brett transforms crazy dogs by training the owners.My German Shepherd,…read moreLucy, was in a shelter for over four months before I got her at around eight months old, so you can imagine how completely chaotic, spastic, and misbehaved she was. I was entirely overwhelmed and at my wit's end trying to manage her behaviors. When I hired Brett, I'll admit I fought him along the way on some of the training protocols--but in the end, he was correct about EVERYTHING. The most vital thing for difficult or frustrated dog owners to understand is that Brett's training isn't just about fixing the dog; it is primarily about training YOU, the owner. He provides an exceptional structure and leadership framework, but it only works if you are willing to check your own habits, get on board, and consistently follow through as a pack leader. His methods are incredibly kind, humane, and highly effective at correcting severe behavioral issues. Today, I am so incredibly happy with how my once-crazy dog has turned out. Thanks to Brett, Lucy is a wonderful companion who listens perfectly, handles major environment changes like moving to Downtown LA beautifully, and doesn't react to other people or animals anymore. Having her in my life has truly become the amazing journey I always hoped it would be. If you are willing to put in the work on your end, Brett is absolutely the best master trainer you can find!

Brett is fantastic. We have worked with many different trainers to help with our rescue pup Teddy…read more(3.5, labradoodle) with little to no lasting success and we were starting to worry. Teddy a sweet pup but struggled with anxiety, reactivity, resource guarding and was VERY sensitive to being touched and would often lash out or try to bite. We were really worried about how to help him and how to curb some of these bad habits we'd no doubt reinforced with our own behavior. When I called Brett for the initial consult, he was patient, understanding but also honest and direct about the time and effort it would take and the changes we would have to make to have a real impact. We were open to the feedback and committed to making a change in and out of our home. WOW. We've been working with Brett consistently for 3 months and Teddy is like a new dog. He is calmer, happier, more obedient, and much more confident and tolerate of being touched (especially on sensitive areas like his paws!). Our friends and family have all been shocked at the noticeable difference in Teddy's overall demeanor (happier and calmer!) and behavior. Our groomer asked us what had changed as he was so much calmer and happier to deal with. I want to be clear this is no "magic pill" we put in the work but with Brett's guidance and structure, we cannot believe the results. Teddy is of course still a work in progress and we have more work to do, but seeing the progress he's made in such a short amount of time with Brett's thoughtful approach has been so exciting. Brett truly understands dogs and their psychology and this makes him a true expert. Just know that part of the training process is training your pup but also training yourself to adjust your own behaviors to create a positive outcome long term for everyone. We cannot recommend Brett enough!!!

K9 Logic Dog Training - Diego graduated after completing his training!!

K9 Logic Dog Training

(304 reviews)

Rescuing a 125 pound Armenian Gamphr was the best and worst thing to change our lives. Aralez came…read morefrom a her first year filled with trauma and abuse. She is huge, headstrong and smart. She is also devoted and loving and funny. We did not know what to do when your puppy's chewing, pulling and charging might mean a trip to the doctor! But Alice and the exceptional trainers at K9 Logic sure did. They did not hesitate to take her on with love and firm discipline, teaching both her and us. With their training and support, Aralez was transformed in eight weeks into a dog that truly wanted to behave and interact with us so that she got the best results back. Learning how to use the E collar was the best thing ever now we can walk her past dogs and she doesn't charge, she knows how to Place and calm herself when she gets excited and she's really very responsive to just about everything we need her to do to keep her safe and us safe in an environment that she deserves to be in. Thank you, Alice for giving me hope when I really didn't know if it would be possible to keep her. We love our Aralez and really appreciate you!

I can't recommend K9 Logic Dog Training enough to people. My partner and I came to them to address…read moreseparation anxiety in our 1.5 year old French Bulldog. We had tried what felt like everything and his separation anxiety was so bad that it got to the point that my partner and I basically gave up our social lives, had to coordinate with one another one of us would be going to the market or if it would be a trip where we both can go but someone sits in the car with our dog. We met the team at K9 Logic Dog Training and they assessed our dog and determined what kind of training program would be best for him to address his separation anxiety and the other skills we wanted to work on. Within a week we noticed progress. We finally were able to leave the house for an hour and go to the market together. Week by week the time has gradually gotten longer where we have been able to leave him alone for longer periods of time to reclaim our social life back. I was skeptical at first, but after that first week I became a believer. We are so happy with the results that for the purpose of just giving him structure and routine we signed him up for more classes and he LOVES being at school. We've also participated in the weekend group training sessions and they are so helpful to not only give our dog routine, but it's a great way to reinforce structure and keep him sharp with everything he learned at school. Signing up for training with K9 Logic Dog Training was the best decision we could made for our dog to set him up for success.

Cali K9

Cali K9

(76 reviews)

North Hollywood

This is a long overdue review but Phoenyx completed her board & train back in May 2024 and we still…read moretalk about the positive impact it had on her to this day. We're from the Bay Area but Phoenyx did her B&T at the LA location and it was one of the best decisions we made for her. Jas and his team made the entire process smooth from start to finish and Devin was absolutely incredible with her. You can genuinely tell they truly care about the dogs they work with and understand each dog individually. The bond Phoenyx built with Devin was incredible. When she came back to the BayArea, she would cry and whine for him for almost a month .. that's how attached she became to him. It honestly showed us how much trust, structure and connection he gave her during training. Phoenyx came back so much more confident, focused, and overall balanced. The positive changes in her behavior were noticeable almost immediately and it completely changed our day-to-day life with her in the best way possible. They also made sure we understood how to continue working with her once she came home, which made a huge difference. If you're looking for trainers who genuinely care, communicate well, and put real effort into your dog's success, I highly recommend Cali K9. We're beyond grateful for everything Devin, Jas, and the team did for Phoenyx.

My 2 dogs have been training with Cali K9 trainer Devin for a little over 2 months. In that time…read moreI've seen so much improvement in their behavior and obedience. Devin has been a great source of knowledge and guidance, providing me with valuable tools to work with on my own. It has really been a great experience to take what we learn during our sessions, and bring it home and see the positive changes in them. I felt a little overwhelmed and in over my head having 2 working breed dogs that dealt with some reactivity and not the greatest obedience. Reaching out to Cali K9 was a great decision and I look forward to all we will continue to learn in the future

Elite K-9 Group

Elite K-9 Group

(10 reviews)

Sherman Oaks

I used to have a golden retriever who was a big part of my life, so when I got my new puppy, Moka,…read moreI knew I wanted to give her the best care and training possible. That's when I found Andy's Pet Grooming, and I'm so glad I did! Not only have they done a fantastic job grooming Moka -- he always comes home looking and smelling amazing -- but I also enrolled her in their full four-week obedience training program. The results have been incredible! Moka is more well-behaved, responsive, and confident, and it's made such a difference in our daily routine. The team at Andy's is professional, kind, and truly passionate about what they do. I'm super happy with the services and highly recommend them to any pet parent looking for quality grooming and training. Moka gives them two paws up!

I had a very temperamental Bernedoodle puppy who was literally driving us crazy! Simon & Voskan did…read morea fantastic job in a matter of 4 weeks - turned my guy into a tamed and well obedient puppy. I didn't think that a puppy could listen so well and trained to this extent since they are technically still babies, but my Bernedoodle obeys all my commands now. Without the help of the team at Andy's Elite K-9, I am sure I probably would not have been able to keep my pup. They are great trainers with the most patience and understanding. They also teach you everything to do as well when you pick up your pup after so you know how to handle them at home. Wonderful experience!

Petco - petstore - Updated May 2026

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