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    Petco

    3.1 (206 reviews)
    Open • 9:00 am - 9:00 pm

    Services - Petco

    Bath and groom only

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    Reviews With Photos

    Dead fish that they are selling, one shown dead at the Bottom of the tank.
    Alex M.

    I bought 3 catfish from Petco just two days ago, and already 2 of them have died. They claim to have a 30-day refund policy, but clearly they don't honor it. It feels like they're selling fish that are already on the verge of dying. I spoke with the manager, and she was absolutely terrible--unhelpful, dismissive, and did nothing to fix the situation. This was a complete waste of money and a horrible experience. I will never step foot in a Petco again.

    Looking sharp for 11!
    Ryan N.

    We've been going to the grooming here for about three years now, and Danny is the best! My dog Ty always gets very excited when he goes to see Danny and practically tries to jump behind the counter. Wheaton terriers are a little bit harder of a dog to groom, but he is always come out looking very well done here. It's also a great value compared to other locations if you sign up for their Petco rewards and discount programs. Another great benefit is the easy parking! A quick tip as if you were trying to get back on the 134, cut through the Ralph's parking lot. Much easier!

    Dirty bathroom
    Adolfo C.

    It's been a minute since they clean the restroom there They look really bad and nasty

    I didn't have a pleasant experience with my visit to Petco for my dogs grooming (5/4/25). I arrived at 10am and wasn't helped until 10:15am because the groomer was working on a VIP dog. I was quoted a 4 hour turn around time and got a text 2 hours later that he was ready. Totally fine. When I arrived to pickup my dog it looked as if he wasn't even touched. He looks the same way he did 2 weeks ago. There was hair all over my car (which never happened) after the grooming. My dog is hypoallergenic so he does not shed . His facial hair wasn't touched. And there was stains on his butt. After a grooming. When I returned to Petco to show them and speak about my concerns about my Dog Grooming there were no solutions given. I asked for a blowout of all of the hair on him. I asked to clean the stains off. The guy at the front proceeded to tell me that they are swamped today and also my dog moves a lot so that's why the haircut turned out the way it did. I've had my dog for three years and I've never gotten a bad haircut from the multiple groomers he has went to. He also stated he cannot give my dog a full new grooming, which I did not ask for. He also said if he took my dog back in that he will miss his lunch break. The girl that did my Dogs Grooming didn't even come out to speak to me or to see what was wrong. He took my dog in and did whatever and then came back out and said he's moving too much you can speak to a manager and get your money back. There was no type of care or concern, just. Very bad service today. I understand mistakes happen, but multiple mistakes in one visit is unacceptable. Wasted my time for a horrible job. Work on customer service training and find solutions for customers especially when a service was not fulfilled at Petco's fault.

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    5 months ago

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    10 months ago

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    1 year ago

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    9 months ago

    My Frenchie's nail trims can be a challenge, but Michelle's expertise has been a huge relief since the former manager departed.

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    1 year ago

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    1 year ago

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    6 years ago

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    9 months ago

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    5 years ago

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    4 years ago

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    3 years ago

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    3 years ago

    They completely don't know what they're doing in grooming and are unprofessional. Definitely was not expecting such bad attitudes

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    2 years ago

    Expensive and frequently out of stock of things for cat owners and offers no cat grooming, seems to cater to dog owners more.

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    Page 1 of 6

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    Review Highlights - Petco

    “Ashley goes over what she did for him that day in person and gives me a "report card" for his visit I love that!!!”

    Mentioned in 7 reviews

    Read more highlights

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    Zoom Room Dog Training - Spacious training area

    Zoom Room Dog Training

    (341 reviews)

    Sherman Oaks

    when we started Zoom Room, I wore gloves on walks to protect my hands from when my large dog…read moredragged me around. I was nervous to see dogs on walks due to his reactivity and even though he was an angel at home, sweet as pie, gentle and obedient - taking him out anywhere was not fun for him nor for me. Zoom Room changed all that. Now we use a handsfree leash. No more 'no pull harness', just a flat collar. I take him anywhere and he's improved so much in terms of reactivity. we are not perfect in terms of dog neutrality yet but WOW we have come so far. I take him to Runyon and Fryman, which I would have never done before due to all the dogs. I'm excited now when I see dogs, to help him practice making good decisions. I couldn't have done this without Alex and Justin. We've done a combo of Agility, Obedience, Loose Leash Hiking and Calm Down classes. We continue to work everyday and put into practice what we learn in class. Thank you Zoom Room for helping us so much and making life so much more enjoyable.

    I am writing a review after just receiving Orientation today and a quick tour of the facility, My…read morepuppy has not had any training yet with Zoom Room. Upon parking I did note that there is very little parking in the back, I think I just got lucky to get the spot directly in front of the door in the back of the building, and I did find myself wondering what would parking be like during class time, I read in other reviews that some people have to walk from farther away because of the parking situation. I entered and thought it would be quite a small building, but actually the facility is quite spacious. They have one large room (with no windows) that they use for Private training sessions, and then they have the main large space where all their training classes take place and large windows. The facility is very clean and impressive and I saw the trainer playing ball with one of the dogs who was so well behaved which was nice to see as an example of what my puppy could be like when she grows up. The way it seems to work is you have to buy packages to be able to get credits to sign up for classes. Then you can use the website or you can call to ask to book the classes. One qualm I have is since they don't have a structured program where you show up weekly for classes, it means anyone can just jump in at any time. I think the concept of not being forced to do a weekly class makes sense, but at the same time for a puppy who needs structure and direction in addition to socialization, I do want something structured. If the classes fill up fast and get waitlisted, that must mean that some people don't get to train their dog that week? I wouldn't want to miss learning something with her and be forced to wait for another class or forced to take private classes to make up for it. I wish that I can purchase just one credit and try one class to see how it is before committing to a whole package. I do love that zoom room has so many classes to choose from though, including play time, socialization, agility, and sometimes they do nose work classes. I would love to do all of those. I am still researching training facilities and if I decide to use Zoom Room which is on my top three list of options, then I will update in the future how my experience goes.

    The Dog Savant - Brett educating other dog trainers at the International Association of Canine Professionals annual conference

    The Dog Savant

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    Sherman Oaks

    Brett is fantastic. We have worked with many different trainers to help with our rescue pup Teddy…read more(3.5, labradoodle) with little to no lasting success and we were starting to worry. Teddy a sweet pup but struggled with anxiety, reactivity, resource guarding and was VERY sensitive to being touched and would often lash out or try to bite. We were really worried about how to help him and how to curb some of these bad habits we'd no doubt reinforced with our own behavior. When I called Brett for the initial consult, he was patient, understanding but also honest and direct about the time and effort it would take and the changes we would have to make to have a real impact. We were open to the feedback and committed to making a change in and out of our home. WOW. We've been working with Brett consistently for 3 months and Teddy is like a new dog. He is calmer, happier, more obedient, and much more confident and tolerate of being touched (especially on sensitive areas like his paws!). Our friends and family have all been shocked at the noticeable difference in Teddy's overall demeanor (happier and calmer!) and behavior. Our groomer asked us what had changed as he was so much calmer and happier to deal with. I want to be clear this is no "magic pill" we put in the work but with Brett's guidance and structure, we cannot believe the results. Teddy is of course still a work in progress and we have more work to do, but seeing the progress he's made in such a short amount of time with Brett's thoughtful approach has been so exciting. Brett truly understands dogs and their psychology and this makes him a true expert. Just know that part of the training process is training your pup but also training yourself to adjust your own behaviors to create a positive outcome long term for everyone. We cannot recommend Brett enough!!!

    Brett has been absolutely wonderful in the time my dog Bailey and my family have shared with him…read more He is courteous and caring when it comes to the dogs he helps. Our dog Bailey is a very reactive dog and has a past that had her in a kennel for most of her life. She had no interaction with any dogs outside of a kennel and most of those dogs also had issues of their own. Brett has helped her with her focus and her attention span has severely lengthened. She understands very well the place command and sees that as her lil' dog cave. She has also picked up the "heel" command pretty well and no longer tries to pull me around when out on a walkabout. The one on one sessions are very informative and Brett clearly demonstrates his knowledge of his business every time we meet. There are also Saturday classes to attend while and when finished with the one on one sessions. There are different levels of Saturday classes to help address the specific issues your dog may have. It's also a great opportunity to meet other dogs and their owners. Thank you Brett for helping us with lil' Bailey.

    Karma Dog Training

    Karma Dog Training

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    Beverly Grove

    We truly cannot say enough amazing things about Kelli! Our Australian Shepherd, Briggs, has been…read moretraining with her for the past month, spending five days a week with her and coming home to us on the weekends, and the difference we've seen in him has been incredible. His behavior, manners, and overall demeanor at home have improved so much, and we feel like we have learned a ton along the way too. Beyond being an amazing trainer, what has meant the most to us is how much Kelli genuinely cares about Briggs. She treats him like he's her own, and any time he has had even the smallest health issue, she is always the first to check in, follow up, and make sure he's doing okay. It gives us so much peace of mind knowing he is with someone we completely trust and who truly loves and cares for him. Kelli has been so lovely to work with, and we feel incredibly lucky to have found her. We would recommend her to anyone looking for someone who is not only an incredible dog trainer, but someone who genuinely cares about the dogs she works with. It also helps that Briggs absolutely loves her!

    I went back and forth on posting this since it happened a couple years ago, but figured it's still…read moreworth putting out there for anyone looking into Karma Dog Training. We enrolled Poppy, our 4 month old puppy at the time, in their 10-day reverse board-and-train program. I wasn't expecting her to come out perfectly trained in 10 days, but I did expect the level of intensive training they advertised on their site. The trainer we got was sweet and had a calm energy, which I liked since Poppy was skittish around new people. But the actual training didn't come close to matching what was promised. We have security cameras at home, so I could see exactly what was happening while we were gone. Most days were only 5-10 minutes of actual training. The rest of the time the trainer was watching TV or on her phone. If we'd wanted someone to watch TV with our puppy, we could've asked a neighbor for free. By the end of it, Poppy knew "sit" and "down" and not much else. The separation anxiety and potty training work we'd specifically talked about before signing up hadn't really progressed. I want to be clear, my problem wasn't that she wasn't fully trained in 10 days. It's that we paid for a specific service and didn't get it. I emailed the owner, Jeff, sent him the video clips, and asked for a partial refund. He wouldn't address any of it directly, just offered services that were already included in our package and turned down the refund. Then he was rude to my husband on the phone, which threw me because my husband is about as easygoing as they come and almost never gets worked up over anything. I also found it concerning that the exit document I was given included a clause saying clients agreed not to post negative reviews. I never signed it, but seeing that made me question how much honest customer feedback actually makes it online. Super shady. We ended up going with a different trainer afterward, and Poppy turned out exactly how we'd expected her to after actual, consistent training. Maybe we just got unlucky with the trainer. I can only go off our own experience, but between the training we actually received and how they handled it afterward, I wouldn't recommend them.

    K9 Logic Dog Training - Our favorite 3 legged student, congratulations Polar! ‍

    K9 Logic Dog Training

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    I can't recommend K9 Logic Dog Training enough to people. My partner and I came to them to address…read moreseparation anxiety in our 1.5 year old French Bulldog. We had tried what felt like everything and his separation anxiety was so bad that it got to the point that my partner and I basically gave up our social lives, had to coordinate with one another one of us would be going to the market or if it would be a trip where we both can go but someone sits in the car with our dog. We met the team at K9 Logic Dog Training and they assessed our dog and determined what kind of training program would be best for him to address his separation anxiety and the other skills we wanted to work on. Within a week we noticed progress. We finally were able to leave the house for an hour and go to the market together. Week by week the time has gradually gotten longer where we have been able to leave him alone for longer periods of time to reclaim our social life back. I was skeptical at first, but after that first week I became a believer. We are so happy with the results that for the purpose of just giving him structure and routine we signed him up for more classes and he LOVES being at school. We've also participated in the weekend group training sessions and they are so helpful to not only give our dog routine, but it's a great way to reinforce structure and keep him sharp with everything he learned at school. Signing up for training with K9 Logic Dog Training was the best decision we could made for our dog to set him up for success.

    Overall great experience! We were referred to K9 Logic by a friend who also found success with…read moreChris's team in training her pitbull puppy. After a consultation at the residence-turned-dog-training-facilty we decided on the 3 week boarding program. We boarded our Maltipoo pup, Remy, during the peak of teething-destory everything era while we were out of town for wedding. The trainers were really great and patient with him. You could have also tell Remy was very comfortable with them. When we picked up Remy he was happy, healthy and very excited to see us. He also exhibited more attention and checked in with us more. Pulling on the leash became non-existent and his new default is now to sit in a heel position. The only improvement I'd suggest is that I wish I received more updates regarding Remy while he was boarded. We received a photo and say a couple of videos on Instagram, but more would have been welcomed. Regardless, we're happy with the training and the additional homework/tips to practice while at home. Remy continues to be a regular at the group trainings and other outings hosted by K9 Logic. I feel comfortable with my pup socializing with different dogs in the presence of the K9 Logic team.

    Cali K9 - Luchi!

    Cali K9

    (91 reviews)

    North Hollywood

    I was SO hesitant about sending my puppy away for 4 weeks, but my gut kept telling me it was going…read moreto be okay and thank God I listened! The entire Cali K9 team was amazing from beginning to end. Madison helped me through every step, answered all my questions, and made the whole process so easy. The training staff was phenomenal, and the check-ins, pictures, videos, and progress updates made being away from her so much easier. From the minute we pulled in, we were greeted by the trainers and immediately felt comfortable. The transition was easy, reassuring, and I knew she was in great hands. I'm so thankful for the Cali K9 team and everything they did for our girl!

    This is a long overdue review but Phoenyx completed her board & train back in May 2024 and we still…read moretalk about the positive impact it had on her to this day. We're from the Bay Area but Phoenyx did her B&T at the LA location and it was one of the best decisions we made for her. Jas and his team made the entire process smooth from start to finish and Devin was absolutely incredible with her. You can genuinely tell they truly care about the dogs they work with and understand each dog individually. The bond Phoenyx built with Devin was incredible. When she came back to the BayArea, she would cry and whine for him for almost a month .. that's how attached she became to him. It honestly showed us how much trust, structure and connection he gave her during training. Phoenyx came back so much more confident, focused, and overall balanced. The positive changes in her behavior were noticeable almost immediately and it completely changed our day-to-day life with her in the best way possible. They also made sure we understood how to continue working with her once she came home, which made a huge difference. If you're looking for trainers who genuinely care, communicate well, and put real effort into your dog's success, I highly recommend Cali K9. We're beyond grateful for everything Devin, Jas, and the team did for Phoenyx.

    Elite K-9 Group

    Elite K-9 Group

    (10 reviews)

    Sherman Oaks

    I used to have a golden retriever who was a big part of my life, so when I got my new puppy, Moka,…read moreI knew I wanted to give her the best care and training possible. That's when I found Andy's Pet Grooming, and I'm so glad I did! Not only have they done a fantastic job grooming Moka -- he always comes home looking and smelling amazing -- but I also enrolled her in their full four-week obedience training program. The results have been incredible! Moka is more well-behaved, responsive, and confident, and it's made such a difference in our daily routine. The team at Andy's is professional, kind, and truly passionate about what they do. I'm super happy with the services and highly recommend them to any pet parent looking for quality grooming and training. Moka gives them two paws up!

    We had an amazing experience with Elite K9 Group in Sherman Oaks. Before training, our dog had…read moreissues with nipping, pulling on the leash, and not listening to basic commands. Walks were stressful, and we couldn't fully enjoy having him around guests or in public. After completing their 4-week board and train program, our dog came back completely different. The transformation was honestly incredible. He walks calmly on the leash, listens to commands, and is much more balanced overall. The biggest change for us is at home -- the whole environment feels peaceful now. Even my three-year-old can walk him on a leash and control him confidently. That alone says everything about the quality of training. Now we can take him to Starbucks and local grocery stores without stress and truly enjoy being dog owners again. We're beyond grateful and highly recommend Elite Canine Group to anyone serious about changing their dog's behavior. Thank you Simon And Voskan for the great work!

    Petco - petstore - Updated September 2026

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