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    Petco

    2.8 (155 reviews)
    Closed 9:00 am - 9:00 pm
    Updated a few days ago

    Services - Petco

    Bath and groom only

    Private dog training

    Petco Photos

    From this Business

    Recommended Reviews - Petco

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    Reviews With Photos

    Steven C.

    Got my wheelchair bound ass out of my vehicle after making sure they were open prior with my children one of which is a toddler. Just to be told I have to wait over thirty minutes for them to put stuff away first. Couldn't take 3 minutes out of what they were doing in the store to help me grab a half dozen feeder fish. Lazy. Or just dim witted. Took more time to explain she couldn't do her job than it would have her just doing it properly. Poor time management. Don't shop here.

    Do not come here and honestly I am spreading the word because of this disappointment of an establishment.

    If I could give 0 stars I would. I contacted customer service along with going back to the location to apologize for being so heated in the discussion with the manager Tony. I volunteer and do drives for pet supplies consistently and always have recommended Petco as a place to source product, but NEVER again. Last week Sat, I booked an appointment with Brynna but she has terrible customer service. We arrived right before opening and waited about 30 minutes for our grooming appointment on both of my pups. I spend $30 a month in memberships with Petco along with buying food for donations and myself. My husband and I were honestly worried about the worker last week since they said they could not get a hold of her... but at the same time they laughed as it seemed it was a normal thing at this location. We then spoke to the manager who said she apologized sincerely because she seemed to be a no call, no show and that she would book us next week at the same time and offer a discount. The thing is that I work retail and am a busy manager so I had work today and said I would be late to accommodate the mess ups. Upon arriving, the lady said she would have to rebook us and skimmed through things and said "well you never got a confirmation so it's not my fault"... I asked for her name and it was the same groomer who did not show last week. When I said last week we were waiting for you she smiled and laughed in my face and said "you are lying because I was here and only 5 minutes late". Mind you, you can run the footage and see us waiting that day last week and she was not there. Not only did she lie and said she called and left a voicemail, which she didn't call nor leave a voicemail- she called us liars. When speaking to Tony at this point I was livid because I took time out of my day to arrive at this appointment. Instead of being helpful at the moment he said "not all of us here are like that" and seemed not to reassure us that there would be a conversation going forward with the groomer. I have never felt so upset with a company than today and have called customer service to report this but think it is worthy of leaving reviews. Do not come here, in fact I will no longer recommend people to shop at Petco for the events I host and I canceled my membership's. Do better Petco.

    Haylee C.

    I had a grooming appointment scheduled weeks in advance and drove 45 minutes just to go in and find out their salon was closed with no notice at all. no call, no cancellation, nothing

    Rocky

    I went to take my puppy for the very first time to get his nail buffed. The lady there Kylee was rude and unprofessional, didn't make me feel welcome it seemed she was in a rush. I did a walk in around 4pm and when I got there she looked surprised like she thought she was done for the day even though I called earlier to see if they took walk ins and they said yes, I told her I calle before and she was arguing whit me saying that i probably called a different store, she set the bad vibe from minute one.

    Training today

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    4 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    5 years ago

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    6 years ago

    Mary is super sweet and helpful. We had a wonderful conversation about our pups this morning and you can tell she truly cares about dogs.

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    8 years ago

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    8 years ago

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    3 years ago

    Kailey refused to sell me crickets for my pet even though there was plenty in store !

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    8 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    Page 2 of 4

    Ask the Community - Petco

    Review Highlights - Petco

    Had my two Great Pyrenees groomed today by Christine and Alora and they look wonderful.

    Mentioned in 3 reviews

    Read more highlights

    Boss Dawg K9 Training

    Boss Dawg K9 Training

    (7 reviews)

    I can't say enough good things about Philly!He took my dog Eris in on short notice for both…read moreboarding and training, kept me updated the whole time, and made sure she was comfortable and learning. He's incredibly knowledgeable about dogs and training tools, and he genuinely cares about each dog's progress. Overall, a great person and an amazing trainer. I highly recommend him!

    I could not say better things about Philly or the training and boarding services he provides. From…read morethe very first time I reached out, Philly's kindness, professionalism, and humility were evident, and the way he took the time to explain his training philosophy, services, and pricing with complete transparency made me feel genuinely comfortable. There was never any guessing or confusion - just sincere, open communication that showed how much he truly cares about the families and dogs he works with. We recently boarded our two dogs with Philly while we were away on a family trip, and I can't express how relieved and reassured I felt knowing they were in his care. Philly went above and beyond. He created a group chat for my husband and I to streamline communication, and we received consistent check-ins, videos, and the sweetest pictures. You could see it in our dogs - they felt happy, safe, comfortable, and genuinely cared for. That kind of peace of mind is priceless. Philly is an exceptionally talented trainer, and his passion for what he does shines through in everything he does. He has such a natural, intuitive way with dogs - patient, gentle, confident - and it's clear that this work is not just a job for him, but a calling. He treats every dog like family, and that level of genuine care is incredibly rare. If you're looking for someone who is skilled, trustworthy, and deeply committed to the well-being of your doggos - someone homegrown, family-oriented, and wholeheartedly invested, Philly's the person you want in your dogs' lives, especially when you're away. We trust him wholeheartedly and plan to board with him again in the future! Thank you again, Boss Dawg K9 Training!

    Sit Stay Come Dog Training

    Sit Stay Come Dog Training

    (243 reviews)

    Grantville

    Summer of 2024 I had an anxious, reactive, fearful, unwalkable big rescue dog. She broke harnesses,…read morepulled me to the ground, was afraid of people, and snapped at strangers and other dogs. My friends nicknamed her Cujo, it was that bad. I couldn't invite people to the house. Summer of 2025 I have a dog that loves meeting new dogs and people and runs around OB dog beach off leash. She's not reactive, she has great recall, she makes friends, I can have people over, she listens to commands, and she's so easy to walk. I took her into the vet this week and they removed the 'bite risk' warning from her file, they said it's like a completely different dog. She's not anxious or fearful. She's confident, playful, and so happy. All of this was because of training with John. He is patient, gentle, and kind. I can't put into words how grateful I am that we found him. I recommend him to every dog owner I know.

    John was an absolute pleasure to work with. We had adopted a young dog, who had a tumultuous past,…read moreand lots of high puppy energy. My initial phone interview with John drew me to "Sit Stay Come" because he was genuinely interested in our dog's personality, energy level, and how he could cater to her. I loved that he offered a free evaluation to make sure that he was the right fit for our dog. I've already recommended John to a neighbor. I can't say enough great things about "Sit Stay Come." Thank you for helping our fur baby become a better version of herself!

    Wolf Girl Canine Club - Tito 
Daycare client. His owner chose Wolf Girl Canine Club for our small group structure, decompression, and consistent training.

    Wolf Girl Canine Club

    (2 reviews)

    Wolf Girl Canine Club exceeded my expectations. One of the best parts is that they offer in-home…read moretraining sessions, so you do not have to drive anywhere. They come to you, which makes the process convenient and helps the trainer work with your dog in the exact environment where the behavior matters most. Katie was professional, patient, and very knowledgeable. She explained everything clearly, tailored the training to my dog's needs, and gave me simple steps to follow between sessions. I saw real progress quickly, and my dog is calmer, more responsive, and much easier to manage day to day. If you are considering dog training, I highly recommend Wolf Girl Canine Club. When you reach out, ask for Katie.

    I have been working with a difficult foster husky for more than two years. She had completed a…read morecourse of training at a local facility, but was still pulling like a sled dog on her walks. A neighbor recommended Katie of Wolf Girl Canine Club on Nextdoor, and I decided to give training one more shot. Boy, am I glad I did. Katie worked magic with our sled dog. She now expects to play the "heel game" on every walk, and when we run out of treats, she still stays right by my side. What a difference. Walks are now a joy, and the carpal tunnel that I didn't know was caused by the sled dog has eased. I loved how Wolf Girl Canine Club approaches training with kindness and patience - no choke collars, shock collars, or harsh reprimands. Our sweet but stubborn girl heeled because she wanted to. She adored her friend Katie and looked forward to the training sessions. And, while she had suffered from abandonment issues with the other trainer, by the second lesson, she was ignoring us and happily setting off with her new friend. Katie also kept us up to date with photos and even training videos so that we could see er work and follow-up on her progress. This extra effort really helped us stay on track. I recommend Katie and her methods without reservation. Wolf Girl Canine Club will be our first step with future fosters. And, frankly, I cannot wait to see the next transformation. I am so grateful to have found a kind, effective, and thorough trainer.

    PetSmart

    PetSmart

    (139 reviews)

    I had my husky groomed here for a bath and brush and the groom was not completed. The groomer…read morecalled me twice. Once to tell me the dog would be done in 35-40 minutes an hour in and the next to call me 5 minutes after that time was up to tell me that she didn't do the nail trim that was included with the service and that she was leaving for the day cause her shift was over. My dog was there for 2 hours, I don't understand how she didn't have time to complete it. She said my dog was being wiggly and that's why it wasn't done. I literally pay to bring my dogs here so that I don't have to trim their nails myself. I don't have the ability to do it at home. I am disappointed that now I have to take my dog somewhere else and pay more money to complete a service I already paid for. She was gone at 2:02pm when I came to pick up my dog and there were other groomers there that could have completed the groom if she needed to leave so badly. She also tried to upsell me on a Furminator package that I didn't order and now I think that's hilarious because she wouldn't have had time to finish it anyway.

    Worst dog grooming experience I've ever had . Avoid getting ur dog serviced here for grooming. This…read moreis the first time I've used petsmart grooming . I had an appointment at 11 when I dropped her off I was never told of a fee if you pick up after an hour the dog is done. My dog got done at 1:38 i picked up her up at 4pm on the dot . I get there and ADAN the front desk guy with the heavy accent has an attitude and tells me they have been done for SIX hours and I'm going to be charge a fee. Which wasn't true at all .She was finished at 1:38pm as the lady told me and I picked her up at 4pm. Adan also was saying my appointment was 9am and it was at 11 , he had he's timing all wrong or just didn't know how to count . He was also complaining my dog pooped in the kennel ,which shouldn't be a big deal it's petsmart dogs piss and poop all over the store it's what dogs do when they smell other dog scents around! Isn't that he's job to clean up and after dogs. My dog has anxiety and pees a lot if u put her down .I had let the lady know this on the checkbox upon checking in. They go to grab my dog and she has piss all over her .Then Adan says he will need to charge me double price to clean her up again . Just ridiculous no help no customer service skills . The manager VALERIE was no help she just listened to whatever Adan told her . Definitely not a manager leading anything or making the situation better . So I left with my dog full of piss and paid 90$ . The people running the grooming area don't seem competent of doing so . They will argue and talk over you . Never going back.

    Bark Busters Home Dog Training San Diego - Your Greater San Diego and North County Team

    Bark Busters Home Dog Training San Diego

    (475 reviews)

    Bark Busters came to us highly recommended. After some research and reviewing Ted Talk and…read morearticles, I signed up our two rescue mix breed ~20lb boys. We are grateful to James of BB who placed us with Jenna. Our boys issues: high reactivity outside, especially other dogs, and inside, door bell, ring cameras, etc. Coupled with greetings by jumping and owning the house. Jenna set us on a path of activities for inside and was incredibly patient letting me share and ask questions, learning constantly. As we fine-tuned and we all got more comfortable we moved our training to outside. The methodology used is absolutely amazing and, I dare say, short of a miracle. We practice regularly and introduce the boys to different circumstances. All that food luring and positive food reinforcement training certainly has its place but only the techniques of BB with Jenna has helped our boys become trusting, comfortable, and happy. Here I thought I had to scan the horizon constantly to be aware of incoming dogs to prepare myself to hide behind a car or go in the corner behind garbage cans to get maximum distance. Not true. I walk no longer with my head on a lazy susan. We all are forever grateful. Our boys can lead richer more social lives. Thank you!!!

    I'm updating my original 6-month review now that it has been a full year since we hired Bark…read moreBusters to help with our rescue dog Mimi. As first-time dog owners, the early support really did help us. Having someone we could call during those overwhelming first months was a relief. Over time, though, I realized I was hoping the training would shift toward more positive reinforcement. The constant, harsher corrections worked at first but eventually didn't seem effective anymore and started affecting my relationship with Mimi. I noticed this during a family trip where Mimi, who is usually fearful of strangers, bonded more easily with my husband and his family. She gravitated toward them when scared, and I realized it might be because they weren't following the correction-heavy approach, while I was. I also asked for help with Mimi's fear and reactivity toward other dogs, but was told they didn't have dogs available for training and that I would need to bring a calm, socialized dog myself. As a non-trainer, that was very hard, but we tried by traveling many hours to introduce her to my husband's family dog. The experience ended up being chaotic since the family didn't fully understand what the process required, and new people and dogs kept appearing even though Mimi wasn't ready. Her reactivity came back in that environment, which made me feel like the training had only put a bandaid on deeper fear issues. Maybe I should have clarified expectations better from the start, but with a high-need dog and being new to all of this, I didn't know what to expect. Since then, we've switched to a positive reinforcement trainer who organizes structured group activities. Mimi is still scared of bigger dogs and can still be reactive, but she's improving slowly and has been able to meet a few smaller dogs. She's also still fearful of people, but she nips a lot less now, so progress is happening. Overall, Bark Busters helped us in the beginning, but long-term we found that a different, more positive approach has been a better fit for Mimi.

    Petco - petstore - Updated May 2026

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