Have always gone to Steph's Bubbles and Bows to get my dogs groomed. In the beginning had little…read moreissues with partial nails being cut. By mentioning something about it they fixed it on the spot. Great service and amazing prices, I'm always happy to go there. I recently decided to go to Shaggy to Chic Grooms LLC. on lakeside because it was closer to home and had a horrible experience. I decided to put a review on their Facebook page and was harassed the whole time. Had the owner message me, stating I was never a costumer and she never groomed my dogs. As I was providing proof I went back to the Facebook page and dropped the review to a 2 star. As being insulted wasn't enough from the owner one of her employees decided to put up messages under the Review blaming me for not providing the right information. Being bombarded from the employee and the owner was very unprofessional and insulting so I took off the review so they would stop harassing me. I felt like I wasn't valued as a customer, like they had no care about how they groomed my pets. If I receive two dogs with hair patches all over their body's and a husky that had chunks of hair falling out after I paid for a hair treatment package. I believe, I'm allowed to put up a review without basically being called a liar and have the blame thrown in my face. The reason I'm adding this horrible experience to this review page, I want people to know that you may have a bad experience at Shaggy to Chic. In conclusion I highly recommend Stephs Bubbles and Bows you will never experience such cruel behavior.

it saddens me to leave this review because Mikayla is seriously the best doggie beautician ever!…read morethis is not a post about her but directly about Steph's bubbles bath and bows. Ive had my dogs all groomed here for years! my appointment tomorrow (April 23rd) is at 1230. I received a reminder text on April 21st at 923 am saying they needed my dogs uploaded rabies vaccines. I CALLED FIVE TIMES ALL DAY AND NOT A SINGLE PERSON ANSWERED! I LEFT A MESSAGE! NOT A SINGLE CALL BACK ALL DAY! I asked for their fax number to see where I could have my vets send the paperwork to as my vet office has a 24-48 hour records release time frame! by the way, the last time I was there a few months ago it was immediately after both their vet visits and I had the paperwork on me! I asked the receptionist to scan them and she said oh you're not due! no worries we don't need them! now 3 months later, it's April and they need them immediately. after the reminder text I got today at 1003am, with still no call back, I got another reminder message that they needed my records. so I responded with, "I think I need to cancel Bella's apt as I'm not sure I can get the record by 1230 tomorrow." the receptionist didn't cancel my apt but instead said, "she thought I'd get her the documents and kept my apt." all of this to say, when I told her I can't get her the documents in time she responded with, you're gonna get charged a rescheduling fee of $25. are you kidding me? then went on to say they were having phone troubles. ok so wait, you're having business issues that interfer with customers being able to manage what you require for them to come, AND CUSTOMERS ARE SUPPOSED TO PAY FOR THIS? NOT INTERESTED. SAVE YOUR MONEY AND FIND ANOTHER GROOMER, THESE PEOPLE ARE NOT CONSISITENT. I wish I could upload our text messages, because they even said while trying to charge me, "a lot of customers are really upset, you're not the only one." Oh that's so smart to charge them then lol for your business issue's. Great business tactic lol we shall see how many stay! Update: Owner responded by posting a Google Drive link instead of addressing the issue directly. That alone speaks to their communication style.

I have taken both dogs to this Groomer Shop over 1 year. Each time it has been a success with a few…read moretweaks along the way. They have always listened to me and ofter welcome greet. My one dog has hip issues and they listen to my concerns . Thumbs up to the bathing personal. She rocks

I want to start by saying that I rarely leave reviews on any platform but let me tell you, this…read moreestablishment is BEAUTIFUL inside & extremely well kept. It smelled fantastic inside as well. I love that it's not a huge corporate type business, it's just 2 sisters & one associate that they're very close with. I love the relationship between the staff & how friendly they are. they are so sweet & we immediately hit it off. she was completely transparent with me regarding my dogs cut & called me a few times in between pick up just to keep me updated! my puppy was treated so well as he left there with a wagging tail! Andrea made me feel so much better about how to care for my dogs coat & what tools to use to keep him nice & fluffy & well kept in between cuts! 12/10 recommend. PLEASE everyone take your pets to see andrea & her staff. they are amazing! I will brag on them forever!

We have been dropping off our family dog for puppy daycare on and off for several years. It is…read moregreat that he knows the staff there and they know him. Our dog loves going and is always so excited to see everyone. I love that he gets some exercise, socialization and I know he is well cared for. This is also our go to for grooming, nail clipping and boarding. All of their services are wonderful and I completely trust them with our fur baby.

I use their Grooming for my long haired cat. Lila, is their cat groomer and is fabulous. She is…read moreSOOOO good with our cat and wonderful to work with. Very inexpensive too.

We've been customers of Pet Craze for years! Always get friendly service there, and our dogs have…read morealways enjoyed the attention they get when they visit! Especially Murphie Brown!! She's such a silly gurl!!

Our dog loves this place and the workers are very friendly. The price has gotten pretty steep but…read morewhen you're in a pinch, its worth the cost.

We love Dr Pasternak, she has helped our little Tessa so much! We had also carried our other dog…read moreChloe there since we moved to Lynchburg about four and a half years ago. We lost our Chloe in January, she was 16 years old. We have also seen other vets there thru the years and have always had a positive experience.

I had an extremely frustrating and disappointing experience with this vet and will never return…read more I brought in my 11-year-old husky after he started having trouble with his leg. I was told he had a completely torn ACL and needed a very expensive surgery. This was alarming enough, but things quickly went downhill from there. I wanted a second opinion, which any responsible pet owner should be able to get without resistance, yet the clinic refused to send over his bloodwork and scans when requested. After a lot of back and forth, they finally sent the records--but unbelievably, they had scanned the wrong leg. This kind of error is completely unacceptable, especially when it leads to such a serious (and costly) diagnosis. It makes me question the accuracy of everything they told me. To make matters worse, they refused to offer any refund or even a credit despite their mistake and the stress they caused. Between the misdiagnosis, poor communication, and lack of accountability, I have zero confidence in their care. I strongly recommend others seek veterinary services elsewhere. *Go to Diamond Hill where they have empathy and compassion. *

I am so grateful to have found Emily and Cedar Creek Dog Grooming! Her biz model is amazing in that…read moreshe comes to your house and washes/grooms your dog in the comfort of their own home. Brillant! She was so gentle and sweet with our 11yo Golden Retriever. He took to her immediately, and actually seemed happy to be being cleaned. He normally hates the groomers, it gives him so much anxiety with all the other dogs there and the noises. He shakes and will not get out of the car. So, Emily coming to us and making him so comfortable while getting a much needed bath/groom was amazing. This service is a God-send. He smells and looks so handsome, too. I HIGHLY recommend Emily and her business!

I was contacted twice but the groomer never got back to me after the two contacts. I'm still…read morewaiting for a response.

Went to get a pair of goldfish for our 5 gallon tank. Worker refused to give us two saying…read more"goldfish aren't social" a quick google search proves that is wrong. She also said 5 gallons is only big enough for 1 goldfish. Again a google search shows 2-4 for a 5 gallon tank. The worst part is she says all this in front a 10 gallon tank with over 50 goldfish in it. Will never go back.

After a horrible experience with a seven hour grooming appointment at a local groomer, PetSmart has…read morebeen a breath of fresh air!! Mandy gets my dog in and out in two hours and has her looking as good as ever. Friendly service, quick turnaround time, professional results, and one happy puppy. For the same price range (or cheaper than what we're used to) we will happily continue using PetSmart's grooming services! Thanks for taking such good care of our girl!

Altogether great professional team. A very safe place for…read moreyour pet to be. Above all others in Lynchburg area

This is what my dog is dealing with after a visit to pampered pet. He is in extreme discomfort that…read morehe cannot get up and walk. Absolutely no excuse for a dog to come home from a so called professional groomer like this.

Quote from K-9 Cloud 9 contract: "will use reasonable care to ensure that no injuries result."…read more If you dog/pet is attacked and injured as mine was, you will bear full financial responsibility for some other dog biting you dog while under said "reasonable care". They have carte blanc on what this outcome will cost you. Ask yourself this question; What other business takes no responsibility for any negative outcome. The business owner would not return my repeated enquires to dispute the rather large charges that their own affiliated veterinary clinic charged. So, if you want to turn your pet over to a provider that will take no responsibility other than what their definition of "reasonable care" is, go ahead and sign that open contract.

Convenient location, clean and bright areas for dogs to play in, cheerful and kind staff and very…read morereasonable day rate are great reasons to bring your pet here. My pup loves the company of the staff and other dogs here. I am highly pleased with K9 Cloud 9!