I love this Petco! I pay for vital care for all three of my pets so I go here for all their needs. The staff is always kind and helpful. Their selection is everything we ever need. The staff is also very knowledgeable! I always walk out of here smiling :) read more

This is a solid pet store. They have a good selection of items for a wide variety of animals. They also have a great fish and reptile department. I was able to find many of the things that I use with my cat; however, comparing the prices here with what I can get from other places in the area show that Petco is much more expensive. And right now, money is too tight to be willing to pay more for the same canned cat food or litter. So, while I enjoy looking at the fish and lizards, I'm going to have to stick with the other stores since they are cheaper. read more

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Do NOT book with Carri in grooming. She denied me service and I ended up having to go to the Cedar Park PetCo. She always seems like she hates her job, I think she really just didn't want to do my dogs grooming because it was early morning. When I walked up and said "Hi! I'm here for Mallow," her response was "give me a second, I just got here." Then made me sit there in silence. Cedar Park PetCo got me in same day and finished grooming within 2 hours. I'm about to go leave CP a great review! read more

Had two appointments booked online for 2 senior dogs for just a grooming. Both booked online, all information about the dog in the booking including medical history because they both have their own set of medical issues but both very stable dogs. I understand them not wanting to risk anything but why is our time still getting wasted. We drive up there, wait 10 minutes just to be told they cant take them. Thats absolutely ridiculous! They had 2 full days to look at that booking and call us but no its pure laziness. It doesnt matter how busy yall are it doesnt take but maybe 3 minutes to call and let us know something up. You either call us and let us know or advertise you dont take senior dogs. read more

I am a new dog owner. I went to this Petco as close to me. I was really disappointed in this store from start to finish. I was told from a friend of mine who used to work at a Petco to ask for a "New puppy" coupons at front desk. My husband and I came in on Sunday afternoon, and person named "Charlie" on name tag, was at front desk. They were already not happy when I approached. I asked for the book, and they got even more of an attitude, and called on walkie talkie asking about it. Asked young guy with short hair (sorry, no name tag), and he did not know. I also inquired, as I did not see carts. She huffed, walked out of cash register area, and walked into door way and looked to the right. They were there, but only a couple. I apoligized for not seeing them. They just rolled their eyes at me. By the time we came back to the counter, the manager was there, and explained to the cashier, that they only had a couple of these books left, and "don't just hand them out to anybody unless they ask for them". I was standing there. I said "I asked for one". She handed me the booklet. I looked thru the book, and really there was not anything we used. The carts are really small (Need to be bigger for large dog food and such). We had to get a crate and dog bed for crate, and had to thrown it on top of cart. We got a container to hold food, and had to get another cart. We looked around at treats, and very slim pickings, same for harnesses. And, the place was small and dingy. I went up to counter, and handed book back since we did not use it. The young man with short black hair (again, no name tag) was nicer then the other person, but not that bright. I wanted to join the membership club. He asked for first name. I said "Christina, with a Ch" (*as I know there is many spellings of my first name). He looked at me dumbfounded, and said, "Sorry, can you spell the whole name for me?" I did, and spelled out my last name. When it came up on screen for email (which has my name in it), he had "Christine". So had to have to have him correct it again. He was very slow scanning items. People now behind us were sighing. We left, and don't think we will be back. Sorry. read more

The new short haired almost shaved head girl was extremely rude to me as a customer ! She also acted like she is in drug withdrawal, and her hands were shaking really bad when she was being extremely rude to me ! They are very short staffed and there is never anyone over near the fish and mammal area! Never any help ! They need to fire this new short haired girl she yelled at me 3 times and was so rude ! I am so mad right now ! And I was a loyal customer and went weekly there ! But now after this I don't know if I will ever come back ! read more

Based on the customer service alone, I'm rating this store 1 star. Yesterday my son and 9 of his friends (all between ages of 17 and 18) went on a scavenger hunt that I created for them. These are all good, respectful kids. Group 1 went into Petco on Crystal Falls and 183 and tried to buy a goldfish. The store told them they couldn't sell them a fish. They asked why and were told that they had to be 18. My son is 18, so the employee asked for his ID, which he showed to her. She still denied the purchase because she said she didn't believe him. He assured her that he was 18 (again, if you met these kids you'd know. Good, polite kids.) and he told her they were on a scavenger hunt and it was part of a mission they were on. For whatever reason, she told him she couldn't sell him a fish for a scavenger hunt. I called the store and am pretty sure I spoke to the lady who denied my son. She pretended to not have any idea what I was talking about. I was not angry, but genuinely confused and knew we had another team coming up close behind so I wanted to know what the deal was and whether I needed to reroute the next team. I asked her why she denied the sale to my kids and she said, "What kids? I don't know what you're talking about." I told her it was a group of kids that were just there. Part of the challenge is to buy a goldfish. Their last challenge was to buy a fish bowl for it at another store. One of their last challenges will be to have a custody hearing with a complete stranger who will determine who gets to keep and care for the fish. The employee told me they don't sell to anyone under the age of 18. I told her my son turned 18 in April and was asked for his ID which he showed. She said, "I don't know. Whoever checked it may have read it wrong." Because I had a sneaking suspicion this lady knew exactly what kids and what event I was talking about even though she kept saying she didn't, I asked said, "I just want to make sure this wasn't about the kids or the scavenger hunt. Were the kids rude or disrespectful?" She said, "Oh no. They were very polite." Um.... My instinct was right. She DID know what I was talking about. Now I'm irritated. I asked her, "So it had nothing to do with the kids behavior or the scavenger hunt?" She said no, that someone must have misread my son's ID. I told her she should talk to her staff to make sure they know how to read it better and she said, "Will do!" in a forced, cheery voice and hung up. This was really irritating, but I decided just to text the next group not to go there. They didn't see the message and 5 minutes later Group 2 texted me that they were told the store is not allowed to sell goldfish for scavenger hunts. I called the store again and a young male answered. I asked him to explain to me the store's policy. Were they not allowed to sell fish for scavenger hunts? He paused and then said, "Uhh....hold on a minute." Seconds later a female gets on the phone. My mistake, I assumed it was the girl I spoke to previously who bold-faced lied to me. I was irritated to say the least, but I was just asking questions. She interrupted me and said, "Whoa, wait a minute. I don't know why you're yelling at me. I don't even know what you're talking about." Yeah, I've heard that one before. I told her, "First of all, I'm not yelling. I'm angry." It's like when you ask a kid for the umpteenth time why they haven't taken the trash out yet and they say, "Why are you yelling?" I was not yelling. At all. I did have my angry voice on. Anyway, turns out it was a manager. I had already posted a review on another site. This manager was defensive, but did eventually apologize for the way the kids were treated. She said she would talk to her staff about this and that if I sent the kids back to ask for her (Shawna), she would sell both teams a goldfish. I thanked her. I apologize to her for my abruptness. I sent one team back (the other found a nicer store) and they got their fish. I upgraded my other reiview. Then... My kids all came home to score the challenge. Team 2 walks in and says, "That lady at the pet store said you yelled at her and cussed her out. She said she didn't know who this angry woman was yelling at her." Final straw. I did NOT yell. I did not utter one foul word. I simply expressed my frustration over being lied to and having the kids turned away and my confusion on whether it was because they didn't believe my son's ID or they were refusing because it was a scavenger hunt. Both teams ended up buying a minnow. It's a feeder fish, not a fluffy white kitten that might get abused. Ms. Shawna lied to my kids about me yelling and cursing at her. Even if I had done that it's completely unprofessional to repeat that conversation to anyone, much less a young group of boys who were just trying to have a fun afternoon. She made it awkward for them. My take away from this is that this store's current staff tell lies and make up their own rules for who they'll sell to. read more

Staff was wonderful but my dog got fleas and four days later i had to take him to another Petco to get a flea bath for twice the cost. Be wary read more

She did it again !!!!! Tristyn Bray, at Petco Grooming in Leander, 1401 US-183 Hwy, did such an extraordinary pampering to my furry baby Lola, today. She did a fantastic job cutting and polishing her nails, and bathing her. Tristyn is extremely gentle and pacient. I can see how much she love animals and what she's doin. Lola go at the grooming salon with no stress and she's really happy when she sees Tristyn. This place is really clean,and everyone there are really friendly. me and Lolalove to go there.we love Tristyn Bray. Thank you Tristyn. You are the best!!!! read more

Always fun place! I buy all my cat supply's there! I appreciated great customer relations and a very clean store to shop in!

Note: The address and location shown for this Petco is slightly off. It's at 1401 US-183 in Leander, at the intersection of the old 183 (not the freeway with tolls) and Crystal Falls Parkway. I'm a Petco fan. This is a clean, well-organized outlet of Petco, and I've heard good things about its grooming department. Myself, I can only attest to the quality of the available pet goods and plants, as that's what I buy. The other nice thing about this particular Petco is that it's a bit of an 'outlier' compared to the other outlets closer to Austin. That makes it a little less crowded, and generally it's easier to find staff if you have a question. Worth a visit if you have pet needs that can't be answered elsewhere! Pro Tip: If, like me, you shop for a live catnip plants, be sure to call before you show up. Sometimes they get a shipment in from a greenhouse, other times they won't have it available. read more

Petco - The front entrance. Maybe someday they'll put something next to it... - Pet Training Near Me - Leander, Texas

Your lazy employees smell like stale cigarettes. It is absolutely disgusting and repulsive. Since you cancelled my dogs grooming appt, maybe you can take the time to wash yourself. read more

OMG I wish I could give 10 What a AMAZING job they did on my dog. Casey came home so happy, and absolutely gorgeous. read more

Petco - My handsome boy - Pet Training Near Me - Leander, Texas

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This review is written from the perspective of a fish owner. I've purchased fish from this Petco twice now, and both times I went in the vast majority of their tanks were very clean and fish were healthy. The individuals working in the fish area were also reasonably knowledgeable about the fish, and their shelves were well stocked. What prompted me to write this review was one particular young gentleman working at the store. I'm sad to say that I did not catch his name, and the only description I have of him is that he is probably in his 20s with a lot of tattoos and short black hair. This guy was amazing. While we were in the store for our last visit he was manning the fish, the rodents, and even jumped in on the register to check us out. He had a great attitude the whole time, he was amazingly adept at catching specific fish without causing any damage to them or their tank-mates, and he even let my eight-year-old and three-year-old sons hold one of the feeder mice, with his supervision. He was very engaged, and extremely positive. I talk to him on the way out the store and thanked him for entertaining my sons, and he gave me a great piece of perspective, saying that he remembered what it was like to be a young child in a pet store wanting to interact with the pets, and that it was a small thing for him to do to provide them some joy. I hope this guy goes far at Petco or wherever his life takes him. As a small business owner myself, he is the kind of person that I would hire without question. Take care of him Petco! read more

Ask for Mary! I dropped the pups off to be groomed with much anticipation. It's been a while since the last visit. I took one of them there in early November but didn't return. It's not that the groomer (not Mary) did a bad job, I just didn't return and can't remember why. Anyway, we returned and I met Mary. She is knowledgeable and professional. We discussed hair lengths and styles that I wanted. She's a good listener, too. While grooming them, she texted photos (yes, she asked for permission in advance) so I could see how they're doing. They looked relaxed, and I could tell they were enjoying the pampering session. They were ready in 2.5 hours which also was ideal. I don't like them sitting in a kennel for hours. As I mentioned, Mary is a good listener. She cut their hair the way I requested. The boys look fabulous and will be back! read more

Petco - Pet Training Near Me - Leander, Texas

We had Carri groom our dogs and she did a great job! She was knowledgeable about how they should be cut.

just wanted to say that my dog was told that he could never be groomed here again because he was biting the groomer. My dog has gotten groomed at petco for the last 2-3 years, and have always gotten a positive report back, if anything they love my fluff ball ! but when i got the call that the leander location could not continue his grooming due to his biting i was shock, when arriving the lady with blonde hair was quite rude about it and basically threw my dog over the counter at me, and rudely said my dog wasn't welcomed and left him extremely patchy and ugly :( the lakeline location is the best location to be at!! they always welcome bandit and leave him the. eat they can every time. I added two pictures, one that how he was left today and was still dirty and the second one is how the lakeline groomers did. HUGE DIFFERENCE. My dog does not bite, he doesn't playfully bite, but you'd have to really really provoke him in order for him to bite you. PAMELA WAS HER NAME. SHES BEEN RECEIVING A LOT OF NEGATIVE REVIEWS. PETCO DO YOUR THING, AND STOP THIS PLEASE PLEASE PLEASE!! (just the leander location) read more

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Okay, if you're going to have your schnauzer groomer at Petco in Leander make sure you ask for Lyssa S. She was kind enough to call me back and offer to fix TicTac's cut for free. He'll need a few more sessions to get his cut back to normal but I appreciated Lyssa's follow up and dedication. I'll post updated pictures of TicTac next week after his grooming appointment. read more

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Got a new puppy that was driving me bananas. I went to Petco in Leander. The staff was amazing! They set me up with Vital Care which gave me huge discounts on EVERYTHING!! They trained him and me. Looked out for my needs and set me up with all sorts of stuff. Bad review to come for grooming services but all other staff and services here are top notch!! Trainer Danielle was incredible. Well It only lets me add to the review. So above is a 5 star experience. Starting here I would give it zero stars. My first experience with the groomer Pam was poor. She immediately started telling me all the reasons why my 6 week old golden doodle was going to be a problem grooming. I thought maybe she was having a bad day but I booked both an appt for him and my 10 yo hound for a bath and de-shed. I got the hound in sooner and she was just as sour and negative when I dropped my girl off. I stayed and watched through the window because I was afraid her nastiness would make her mean. But after about 20 minutes it appeared as if she was treating my Lily well so I left. When I came back she was still gruff and unkind but Lily looked great and I gave her a big tip thinking that might turn her attitude around. She actually came out and thanked me for the tip and I figured we were good! Then 3 weeks later came my doodle. I had another appt to get to and was flustered already. I got there and she wouldn't accept the rabies tag and had to have the paper. I explained that I needed to get to an appt and she wouldn't budge. I got angry and told her I'd have to go somewhere else. Then as I went to drive home I realized I had this appt and should just get the paper and keep the appt so from the parking lot I called. Boy did that go wrong. She said my appt was cancelled because I walked away rudely. I explained I was upset and realized it and decided to keep my appt for 9:30. It was 9:10. She argued with me that since I rudely walked away from her she was calling someone else. We went round and round and finally she allowed me to come back at my appt time with my documents. She knew I had another appt and made me wait outside for 15 minutes to make me pay for my "rude behavior". Then when I came to pick him up she made me wait another 15 minutes to really let me know. I work in customer service and I deal with rude people all the time. It isn't great but you don't go all passive aggressive on them. You do what you can to solve things. Well not with Miss Pam. Watch yourself or you might really be in for it. I don't ever condone being rude to those in the service industry. However, when someone is overtly awful I tend to walk away rather than lash out. Be careful walking away from Pam. She will make you very sorry. read more

I've come a couple times in a row now to get help for my new aquarium and the guy and girl who helped me were both wonderful. Really grateful for the time they took on me and also for letting me ask questions and giving me helpful answers. The cashiers were lovely too. Thanks Petco :) read more

I used to take my puppy Standard Poodle to another grooming establishment and was NOT happy with the service. There was too many people and she was pretty skittish around all the excitement. She also came back with a terrible job of a haircut. They said, "She wouldn't sit still." I was so done. My neighbor has been using Petco and told me to give it a go. I booked an appointment with Dale for a haircut. OH. MY. WORD! The calm environment and the personal care and attention to her, it was like night and day. She was calm and a perfect angel. Bows in her hair, nail polish on her nails, a bag of dog cookies. What customer service. I highly recommend Dale or any of the stylists there for their awesome friendliness. I've been going there for almost 6 months now. Thanks Uncle Dale!! read more

Petco - My fru fru girl - Pet Training Near Me - Leander, Texas

Had been looking everywhere to get my sr dog a hair cut that would give her the time she needed. Found the perfect groomer at the petco in Leander, Tx her name is Mary and she was amazing. Took amazing care of my precious girl. read more

Petco - Pet Training Near Me - Leander, Texas

I have walked in twice to see if I could get our dog Peaches nails clipped and buffed. Both times they were able to take her in right away and she is treated like royalty! The groomers love on her and she gives them plenty of doggy kisses. I am a total chicken when it comes to clipping nails and so I am so glad I have this Petco store near Liberty Hill. Also, I ordered cat litter online and both times they had it ready for me when I came to pick it up. One of the guys loaded three heavy bags of litter into my car without me asking for help! Last, I have asked questions to the dog trainer and sales staff who always take time to help me find the right products or give helpful suggestions. This store is my favorite to bring Peaches and she loves coming here too! read more

Terrible customer service in the grooming department. I have never had a problem with my dog being groomed before. I made an appointment here because the place I usually take him was full. Well, I went to drop him off and since the beginning I didn't like the treatment the groomer gave him when I drop him off. She was not very friendly and when I went to handle my 6lbs dog to the groomer, she refused to take him and asked me to put him down. Then when I asked her what she recommended to do with his hair since it was very long and I didn't want it very short. Well, her answer was "I don't know, what is short for me is not the same for you". Well, I left him in there and they called me one hour later to let me know that he was very aggressive and they couldn't even got him out the kennel. Once I got there, my poor dog was shivering at the very back of the kennel not letting anyone to grab him. I got him out with not problem and I took him with me. He was so thirsty and very scared. The following weekend, I took him to his regular place and they had zero problems with him. Here is a picture of how happy he was looking when I picked him up from the other place. You can see he can get groomed with not problems when he is treated with love. Worst experience ever! I do not recommend this place. read more

Petco - My dog - Pet Training Near Me - Leander, Texas

They cancelled my appointment the day of after confirming the night before. I did not check my text message since Petco always sends me auto-texts for sales and coupons. Management did not offer to help me reschedule or try to work you. I heard "we are sorry I know you are frustrated." Do better Petco!! I cancelled my 47 pound dog food subscription from you. There are too many other choices for this family with 3 dogs, a cat, and a fish. read more

Couldn't go in because I had a 120 dog, I'm pregnant supposed to be in bed rest and a sleeping baby and Suni came out and showed me the products, price checked them and rang them up for me. This is the best customer service I have received in a long time! I'll be back for everything I need. read more

Worst customer service ever!!! 2x Ive taken my little puppy here who is super sweet and doesnt bark, bite, etc. ... she is just very affectionate and wants to get to know you and the old lady groomer turned her away both times because her heart rate was too high and you could tell the lady just wanted to clock out for the day... she just is a new place and not with her dad - of course she will be nervous!!!! I think she had to pee and the groomer said she wouldn't take her back even if I took her potty. My puppy has never had issues with any groomer anywhere or pet sitting place- she is the most gentle dog! The blonde lady stocking the shelves was also rude!!! I asked her for help finding two items and she just stared at me wide eyed and paused and abruptly said no and looked at me like I was asking for something crazy. This place is horrible. I wouldnt trust them with any pet! read more

Can't say enough good things about the employees at this Petco. April found a tiny pom running down 1431 on her way to work. She rescued the little pom and took her to work with her. She contacted the breeder after scanning the microchip. The little pom was so matted they couldn't tell whether that she was a girl. The breeder (and friend) arranged for me to pick her up. They had done an awesome job of cleaning her up, keeping her safe and caring for her April saved her life. Well done ladies. If I lived closer, this would be my petco. My sister will start buying their car food at Petco read more

My dog's groomer moved so I made an appointment online for her to get groomed here. An hour and a half before her appointment, one of the groomers called and asked if I wanted to bring my dog in earlier. I said sure and then I asked about the process. I had asked if she would be in a kennel at all. The lady said yes and asked how old Pepper was. I told her she was 13, almost 14 and she said, "oh. Did you want to cancel and get a mobile groomer?" What?!?!? I told her no. She needs to be groomed. So I took her up to get groomed. An older lady was at the grooming desk, and the first thing she said was Pepper didn't need to be groomed. I disagreed bc she hadn't been groomed in a couple of months. Then she struggled with checking Peppers teeth and said they couldn't groom her because her teeth were so bad. She has never had any issues with getting groomed anywhere, and she is 14 years old. Her teeth aren't perfect, but this is something that could be mentioned on the website or when the lady called me to come in early. She truly just acted like she didn't want to work. I left very upset with the terrible way we were treated and the poor communication. Never would go back as long as the older lady and her manager still work there. The manager wouldn't even come out of her office to talk to me. Poor customer service. read more

They refused to groom my dog because she had a heart murmur. After waiting a month and a half for the appointment. She was a repeat customer but refused by a rude technician. read more

I recently brought my 3 yr old fur buddy in to get a bath, nail trimming and ear cleaning at the Leander Petco. I have never had any issues with anyone who works there and have always been treated very nicely so I felt comfortable speaking to someone about grooming my dog. I spoke with a female who works there about bathing services and training and after gaining information by conversation and reading over their pamphlets I went home to read the website and finally scheduled an appt ( 2 week process because I wanted to feel comfortable with leaving my best buddy and ESA there) and finally felt like he would be well taken care of. I arrived for my baby's appt and everyone was real nice. I spoke with 1 woman who explained everything to me. I think she knew I was worried or feeling anxious. I was sitting on the ground loving on my buddy when he got picked up to go to the bathing area. The woman let me know it would be about 2 hrs and if they needed anything or something goes wrong they would immediately call me. She let me know what pet hospital to go to just in case and had me sign and initial the waivers with all information as well. She assured me again though nothing was going to happen though. 2 hrs pass and it was time to get my baby and hear how it all went. My fiance went to get my dog because I have kids i need to be with also. While he was there I got a call from my fiance saying my dog got hurt. This immediately made my nervous and anxious. I started panicking and cried immediately. I was then told he needed to follow yall to the vet hospital because my dogs nail was ripped off while in the kennel. Im upset because services are being offered and you all had me sign a form saying which vet hospital you use IF something were to happen. So since something happened you all wanted to hurry my dog to that animal hospital. We went and they were close and nobody was aware that they were closed and my dog could not get help. I'm upset because services there should not be offered on Sundays because of this reason. My fiance had to follow you to round rock animal hospital where the wait was over two hrs long. He still wasn't treated because the decision at that point was made to get the kids and monitor our doggy to see how he does and to bring him in if he can't walk or doesn't want to put paw down, bleeding that won't stop ect. So here I am at 1 am and I'm stressing about my dog and checking him constantly because he keeps making noises and moving around because I'm pretty sure he hurts because his behavior. I hope you all change your schedule to match days you can get help just in case something goes wrong. As of right now you all offered to pay vet bills which I'm thankful for but as paw gets worse and can't go up and down stairs, having to go to vet appts while my kids are in virtual school is going to be tough. Not to Mention I have to carry my 45 lb dog up and down stairs to use bathroom which is horrible because he is not wanting to use his hurt paw to do much on. I'm going to keep yall updated and I hope things change for the better soon. I'm already tired thinking of having to bring my 13 yr old, my 6 yr old and doggy to the animal hospital im anxious. So I'm hoping for the best. I also want to be clear that None of what was told would happen if he got hurt happened and that makes me feel skeptical and I won't trust you all again to keep my baby there to groom. I will only be coming for necessities as long as this situation gets handled correctly. read more

The last 2 visits I have not been happy with your groomer. This time, I had spent an hour with the grooming brush and conditioner the night before to be sure that there were no burrs or tangles on her after a bath. My wife was told she had burrs and would cost considerably more to do unless she was cut short. This was not true! She came home looking like more like a rat terrier than a schnauzer. Even her eye brows were crooked and chopped. It looked like a teenager was given a pair of clippers without training! The time before I was told that a "special trained" groomer would do her but it would cost more. She then came home with no beard, no skirt and a really sloppy cut. NO MORE! I will not go to Petco again. read more

If I could give the grooming less than one star I would. This 5 lb Yorkie doesn't love the hair on his feet messed with. I'm 100% sure ALL his notes say that. Therefore I don't expect miracles. He had been in Grooming about 10 minutes and we got a call that he was biting and AGGRESSIVE. He's 5 lbs and missing all his front bottom teeth. Now he's banned from all Petcos because some inexperienced groomer didn't read his notes and started with his feet. Very disappointed. We've been taking him to Petcos all over the country for the last 7 years. read more

Petco - Pet Training Near Me - Leander, Texas

Sarah, the groomer was so kind and gentle with my Yorkie! She went above and beyond with customer service, too. Quick, efficient, friendly service. She will have my future business for sure! read more

This Petco is the best one in the area! They're short on some items right now due to COVID-related supply issues I think. They're always so nice and helpful here and don't leave you waiting to check out. read more

I just took my 8 month old Labradoodle to see Mary at Petco Leander for her first grooming. She did a great job . I am very pleased. She needed a face, feet and fanny area clean up and she looks adorable. They were very sweet to my doggy and kept me updated as to when she would be ready to go. I would recommend The Grooming dept at the Petco Leander location. Thank you Mary, we will definitely call you again. read more

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Bought a baby bearded dragon here, after the loss of a bought sick from Petsmart. We were completely devastated over our loss. Petco told us that we could take our newbie to Blockhouse veterinary if we had any issues. Our newbie is fat, active, and seems healthy! The complete opposite of our precious one from Petsmart. We look forward to full decade with our newbie! read more

Just took our 7 year old Maltipoo, Cuddles, to be groomed here, having previously been using a competitor. Sarah was our groomer, and she did a phenomenal job. She was thorough in asking questions to make sure she got the cut just right, what Cuddles likes/dislikes are, and so very friendly with us and the dog. It was the first time Cuddles didn't whine when we left her, and she was happily enjoying her pampering session when we returned for pickup. We'll definitely be returning and requesting Sarah for all future appointments! read more

3 times in a row, I've been turned away. Each time were for nail trims for my chihuahuas. First time: "we don't have a groomer". Second time: "our groomer is at another location". Third time (today): "temporarily by appointment only". As big as the brand is, can that not be put on your website? Instead, y'all use a little printed up sign in front of your front desk? I remind y'all....they are nail trims. I haven't seen any vet or company require an appointment for nail trims. Why? Because it takes a few minutes per dog. I've lost faith in the location. I'll be driving an extra 10 minutes from now on for consistent and genuine care from now on. Thanks read more

This new location is very convenient & extremely well kept & clean on the inside. Every time I go there I am always greeted with a smile. They have a variety of new & different items for each animal that I haven't seen at their cedar park location. Also I like that this location opens up at 7am Monday through Friday rather than having to wait til 9am at the cedar park location. I highly recommend this location over any other as I live in Leander. read more