Good: Took my poodle mix for groom here for the first time and the overall experience was fine…read more Staffs were courteous. Picked him up after 3 hrs. Was charged $68 which is quite standard. They include nails trimming, anal gland expression, bath and cut. Nails were trimmed smoothly which i asked for. Bad: my dog would return home the first day and start to scoot. We noticed redness down his butt but it wasn't as bad since it was the first day. Over the last few days, we noticed he was very bothered and now there are scabs. The redness was deeper too. Called the groomer to tell them to put a note for future reference, and the receptionist was quite defensive and said it is normal with razor burns. She did not apologize right away until later in the call, which i don't appreciate.

Excellent job, with minimal stress to my 2 girls, even tho they are of mature age…read more I brought them in a mess, and they came back to me looking great! Totally recommend Dorothy's!,,

My husband and I were staying in Sedona and scheduled a tour in upper antelope canyon. We needed…read moresomeone to watch our dog-son. I searched for a place to leave our dog for the day, and I came across Bed Bath and Biscuits Pet Resort online. It had such great reviews that I decided to give it a try. As soon as you pull onto the property you can tell that it is a place that loves animals. It is spacious and each dog has its own room. There are also gated outside spaces for the dogs to run freely off leash. There is the option to have your dog play with other dogs of their size, or have outside time attended. Our dog had a window and TV in his room. I received a photo and update regarding him while he was there. I'm so appreciative that I found them. They took care of my baby and I would take him there again in the future.

Excellent stay! We had a last minute extended stay which was easily accommodated. We received daily…read morepictures and the owners of Bed, Bath & Biscuits attended to our dog needs by helping her feel very comfortable the minute we waked in.

This groomer works by herself. I've asked six groomers now to give my dog a haircut I want him to…read morehave. She did it with ease. If I could give 1000 stars in this reference I would. If you're coming to Flagstaff and you have a little pup that needs to be groomed I highly recommend this groomer. She truly is amazing

I'm a major helicopter mom and was so terrified to try somewhere new for my beautiful Brussels…read moreGriffon as I was visiting my parents in flagstaff but they assured me that pro groom always did great work with their dogs- The owner knows breed standards for cuts and made my Hank look SO cute and not overly shaved as most groomers do. Their price is great too. I'll be coming back whenever I'm in flag! The time for the cut was a bit long but I didn't have an appt and good things come to those who wait!

I show up disheveled after being on the road (mostly washboard), traveling, adventuring and living…read moreout of van with two large dogs, every type of dirt the road had to offer, and spillage of a extra syrup latte covering my lab, with all that I arrived 45 minutes before closing. I received a calm greeting, open arms, instruction, support, kindness and endless product from the entire staff to make our lives clean again. Thank you Tara for recommending a safe spot for the night, restaurants and the well wishes for our continued journey! I will remember your, your staff's, professionalism and kindness!

I chose the package of diy wash with nail trim which was marked as $12. There were no plus before…read morethe pricing which would consider as additional. They charged me extra because of diy wash when it's included the package and wasn't even marked as additional. Fix your menu if you want to charge for extras... thanks a lot.

Huge fan of The Dog Wash in Flagstaff, AZ…read more If I lived in town, I would want a monthly package if they offered one, but I'll just remain jealous that nothing like this exists back in my hometown in New Mexico. For just over $25, I was able to use the tub without breaking my back or doing yoga poses to give our big girl a bath. She's about 70 pounds so this place was a huge help. The touchscreen guides you through a multi-step process. The water took a while to warm up - like a good two minutes, but once it did it was a steady stream of soapy water for the initial step. Then it moved onto the conditioning - or was it the flea bath? I forget all the sequencing, but it was easy to follow along all the way through the drying process. The young woman who checked us in explained the process. Gave us extra towels and guided us to the various brushes from which we could choose. Showed us where to properly discard everything. Then she returned to her cave in the back. Lol. My Black Mouth Cur didn't really need the grooming table and I keep her nails grinded down, but they do have that plus nail trimmers & other grooming tools. This place was clean although it was just us that morning before 9 for about a half hour on November 23, 2025. Parking was free & plentiful. Again, I'm such a fan and my dog did very well in great part due to the easy set-up.

When I walked in the girl in the desk was very rude. I felt very unwelcome and uncomfortable I just…read morewanted to get out of there. She gave attitude when I asked her a question seemed very miserable.

Kingsmark kennels are the epitome of animal care and kindness. Not only do they take the utmost…read morecare of my mothers animals when boarding, but they have been so generous to myself in times where I needed care for my cats and offered without a second thought. I can not recommend this company or staff more. Their efficiency and kindess for people is beyond what anyone could expect, and I can not recommend them enough. Thank you, kingsmark. -Emma

ATTENTION DOG LOVERS!!!! Please do not take your dogs to this facility.... And here's why…read more... I have provided my dogs vaccine records not once, but TWICE, to this place and guess what they do? THEY LOOSE MY PAPERWORK AND PROOF OF EVERY VACCINE THEY HAVE!! I took my dogs there TWO week ago and everything was fine..... I tried to take my dogs in this morning, and was DENIED because they claimed they had no proof of vaccinations my dogs got, and they claim my dogs have never been here.. LOL WHAT?? I'm sorry but, get it together, Kingsmark Kennels........

amazing staff!! hands down the best customer service in a long time and so many great vetted…read moreemployees.. Sam Matt Jake Tina Your all wonderful and i can't express how grateful i am to be able to bring my 20 year old service dog Michi to get groomed with Bailey she was so sweet and attentive to my 20 year old dogs issues as she can't see well or hear now or stand up long . Thank you for having a great work ethic and it truly shows you all CARE about all the animals. She is really 20 and after she visits any petsmart she is so happy to be groomed and a few pictures attached while she is working at my salon in scottsdale Thank You all for the best pet care and service your all valued Humbly Tk Thank you from another pet whisperer your all appreciated!

Very terrible customer service. Went in to buy some fish for my aquarium and some items for my dog…read more i was waiting in the fish section for 15 mins, there was a girl doing some tank maintenance so i was waiting for her to be done. Instead of speaking to me and telling me she could not sell me any fish today she put up a note saying fish sales for the day were done. then disappeared without explanation. i am not mad about the fish sales being finished for the day, i am upset about the lack of customer service or interaction. i left with out buying anything. i went to Petco and was helped very well by their staff and i spent a lot of money. i will not be returning to Pet Smart, maybe train your employees to actually speak to customers.

Dr. Dickinson is wonderful. I had so many questions about my puppy and she took the time to answer…read morethem all. It's a little pricey as I'm used to living in a big city with Banfield and having a membership but alas small towns have their quirks.

My dog was acting strange, so we brought him in. Turns out he had a mass on his spleen that burst…read moreand he needed emergency surgery. The vet cleared their schedule for the afternoon to make sure the surgery was done and they kept him on watch for 2 days. My dog received great care and he loved all the docs and techs that saw him, which if you knew how stubborn my dog is, you'd know how big of a deal that was. We are full time nomads so he's been to his share of vets across the country, but I honestly believe this has been his favorite vet. Unfortunately, the mass on my dog's spleen turned out to be an aggressive form of cancer, so his best prognosis is 3 months. I don't blame the vet at all- if they wouldn't have done the surgery my dog would already be gone, so I'm very grateful to Aspen Vet. Thank y'all so much for your kindness, compassion, honesty, empathy, and care.

Today was our first mobile grooming experience and chose Shelby because of her amazing Google…read morereviews! Highly recommend her-she's very sweet, professional and even my 12(?) yr old abused shepherd rescue liked her. Huge plus! Sandi has never been groomed so well and we have found the perfect groomer!

From the owner: As the owner of Shelby's Mobile Pet Grooming, I absolutely…read morelove what I do. Mobile dog grooming allows me to provide convenient, stress-free grooming services right at your doorstep, ensuring every pet feels comfortable and cared for. I feel incredibly grateful to be part of the Prescott community, helping pets look and feel their best while making life easier for their owners. It's more than just a job—it's my passion, and seeing the joy on both pets' and owners' faces is the best reward. Thank you, Prescott, for letting me care for your furry family members! Call today to book an appointment.