Sad this local store is closing down tomorrow on June 21, 2025. Thank you for everything read more

Petco - Store is closing tomorrow 06/21 Everything 50% - Pet Stores Near Me - El Cajon, California

I'm an avid aquarist and I'm always looking for new fish to ad to my tanks but every time I come here their tanks are empty and very little products so now I ho yo Petsmart they always have very nice tanks and plenty of fish to sell . read more

Hi, I wanted to provide an update. Although Petco's customer service team--based overseas and not in the U.S.--did respond to my review, they were ultimately no help. It seemed like their response was more about appearing helpful than actually resolving the issue. They took my information but provided no real assistance. I had to follow up at least six times before I finally received a reply, only to be told they wouldn't help because it had been over 30 days. As I clearly mentioned in my original review, there was no way to know our bearded dragon was ill within those first 30 days. Please do not buy pets from Petco! read more

Store was greatly under manned and while waiting for no one we call petsmart and found the same size tank for 40.00 Less and drove there purchased it with help from employees, so the ending was great just not a t Petco read more

Selina is by far the rudest woman to ever come into dog grooming. She can really just put those scissors down because BITCH MY DOG CAME OUT LOOKING LIKE A TWIG ON STEROIDS. Do you know how rude that is? My poor baby now can't be seen in public with how ugly the hair is. Please report this puta to Petco corporate. She looked like she was on some type of shit when doing my poor babies hair. REPORT HER. She reeked of alcohol when I picked my baby up. She's a small poodle and this buffoon took nearly 3 hours doing her fur. NO THANKS. read more

I came into this Petco since it was the only one that had a grooming appointment available, I booked about two weeks in advance. When I first walked in I was greeted by friendly staff. The Petco is a bit small and I wasn't quite sure where the grooming was but I located it all the way in the back. I dropped Bella (my chunk a dunk shihtzu) off with grooming and Selina was the groomer. Selina was super personable and friendly. Bella had some really bad matted hair, and Selina advised what she could do for my little senior. I came back and boy was I happy with the outcome. Bella looked like a rockstar, no more matted long hair! She could see again!! Thank you Petco and Selina! Shout out to the cashier with the nice long hair who pointed me in the right direction to a nearby bathroom (Jersey Mikes) lol ! I didn't catch your name and I lost my receipt but thanks for being so friendly! read more

I drive From Alpine to go to this location for the customer serice. Great team here. And Susan Is hands down one of the best employes that my PUP and I have ran into. read more

This neighborhood Petco has the BEST service,. They always are so helpful and friendly. Every time I come in, their service is top notch. Thank you for making it easygoing every time I need to buy things for my pups and my birds (-: read more

Decided to take my Husky for grooming service today we can say we were sort of satisfied with the bath and trimming when we got home my daughter checked my dogs ears and they weren't cleaned at all when in the service it said ear cleaning was included but not done at no point what so ever my dogs ear where black and dirty he also was over shedding all over the place he wasn't completely dried his paws were damp wet as for himself as well he wasn't completely dried i'm so unhappy for a service that was fully paid and not fully compensated with the teams duties and responsibilities i'm sooo disappointed and will not pay for a service that is not worth it's price specially if the whole description won't be done and i'm going to receive my dog with his ears dirty and him not fully dried read more

Petco - all this came out of my dogs ears - Pet Stores Near Me - El Cajon, California

The vet is amazing, always kind with my baby until the end , and they also don't push a lot of medicine, I highly recommend. read more

Petco - Pet Stores Near Me - El Cajon, California

I enjoy coming to this Petco with my nieces when they need to pick up a few things for their pets. I enjoy checking out all the nice animals they have. The employees are always very nice and knowledgeable. I like that they are very informative and helpful when my nieces need help because I haven't a clue most of the time. I can tell that the employees here, really enjoy what they do, and most importantly, care about the animals. Rumor has it Tweety Bird frequents this place....... read more

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Went in and had Yulia groom both of my dogs. My pups are a Labrador and a German Shepherd/Husky mix. She did such an amazing job - they felt like clouds afterwards. Yulia was also very personal and really seemed to care about her profession. Not only showing love for my pups, but the others she was working on as well. Highly recommend her!! read more

Petco - Pet Stores Near Me - El Cajon, California

Great staff at this Petco. They are always staying on top of their service. The employees there are very helpful & go beyond in order to make sure everything is going well. I took my dog for dog training there by her second class she had learned basics. Along with training their grooming is outstanding. They are always busy but always make sure your pet receives the best service! read more

I love taking my Lyla here to get groomed! Her groomer, Julia, is the best!!! She is AMAZING, and always keeps my baby looking so nice! Julia is super helpful and is soooo nice, and she cut little bandanas and put one on Lyla! Ugh so adorable ! Thank you so much Julia!!!! We love you! Jackie and Lyla read more

Petco - Pet Stores Near Me - El Cajon, California

Petco does NOT know how to take care of their reptiles. Their bearded dragon I bought has really bad trichomoniasis and was laying there looking basically dead in a cage with another bearded dragon. Beardies get this protozoal parasite with contact from infected feces or contaminated environment. Good thing I work at a Vet hospital with vets who care to help me rehab this little fella. But Petco should not have reptiles if they can't properly take care of them, now selling beardies with parasites they can die from if left untreated. Thanks Petco read more

Petco - Pet Stores Near Me - El Cajon, California

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The groomers are helpful. I've brought my pup in a couple times 'cause his anal glands kept getting full (dog owners holla - you know what I'm talkin about!) and the staff has, on more than one occasion, taken him in and *ahem* relieved the problem - free of charge, on the spot. They've done us right by by not just taking our money for unnecessary services. The store itself is unimpressive -- looks a little old and small, but the people behind the register are always friendly. We're return customers! read more

Petco - dirty dog - Pet Stores Near Me - El Cajon, California

I'd give them one star but this is partly my fault. I should know better than to ever buy fish from Petco. I've raised tropical fish on and off for over 30 years. I've bred many fish successfully and have also had some very nice planted tanks. Right now I just have a 20 gallon community tank so my young boys can watch and help take care of the fish. The tank has been stable for over two years with some neons and rummy nose. There is also a pair of bushy nose plecos which have surprisingly bred a couple of times. There are about 7 very small plecos in the tank from the last breeding. I was in this Petco to pick up some stuff for our dogs a few days ago. I had my two little guys with me and they wanted to look at the fish. I gave in and said they could each get a couple - two guppies and a couple more neons. I figured my tank was established enough and even if they didn't make it, our current fish would not be impacted. I was way wrong. I acclimated the fish very carefully. I don't have the space to quarantine new fish. The next day the new neons were dead, the next day one of he guppies was dead and after that we started losing some of our existing fish. The worst part was seeing some of the young plecos floating around. They had made in a community tank to this point but were done in by these new tank mates. Thanks Petco! BTW, I do regular water changes and the tank is not overcrowded. Petco might be fine if you have a brand new tank with no fish in it. If you have an established tank with healthy fish - stay away! Experienced hobbyists probably already know this as I should have. read more

Great service from the grooming team. Both of my dogs came home looking great. One of my dogs got a complicated "Lion" cut and the groomer did a great job. Unfortunately the Yelp page for this Petco is misleading. Most of the photos showing the inside of the store are not actual photos of this store. They are stock petco photos of some sort and are very misleading. That is not what the store looks like inside. That being said, the store is very nice and clean inside and is bigger than most. The staff is wonderful here. read more

Petco - Bronx with his lion cut. - Pet Stores Near Me - El Cajon, California

My name is Elizabeth and I'm a regular patron of Petco in Rancho San Diego. I just had my sheltie-Bailey groomed by Kathleen. She did a fantastic and wonderful job. She is a very caring, gentle and experienced professional . Kathleen has a good sense of humor and obviously enjoys her job and takes it seriously. Petco is so lucky to have Kathleen as one of their groomers! read more

Petco: where pet moms go to make their pets happy with Petco Pet food. My cats and dogs thrive on Petco Brand pet food. This trip to Petco was urgent because I forgot to go earlier and Kitty was out of food. Yikes! yet I made it in the nick of time and greeted by happy Petco employees Thank you PetCo for all you do for our fur babies! read more

I brought my Shihtzu in for a haircut to this Petco location and they did a horrible job. They didn't even finish his entire haircut and my dog was there for over 5 hours. The groomer gave me a call after he was there for 5 hours and said that my dog would no longer let her groom him. The worse part is when I brought him home he looked like he was in pain and whimpering. This was the worst hair cut I have ever seen on a dog and I definitely do not recommend anyone taking their dog to get groomed here. The groomers are unprofessional and do not do a good job. I have attached a photo of what my dog looked like after I picked him up. The groomer left his paws untrimmed and did not even cut around his face. I will never bring my dog back for a haircut to this location and I will not recommend them to any pet owners. read more

Petco - Pet Stores Near Me - El Cajon, California

The manager is so friendly and helpful. She helped me recoup the points that I've collected, but never used. She made the call to corporate and everything. She's awesome. I ended up saving tons of money. I love getting my pup's supplies here. read more

WORST SERVICE EVER!!! So I decided to try "free same day delivery" and they failed miserably! I usually order fri chewy.com but because of the "free delivery" incentive I decided to give them a try. Worst mistake-Huge! Order never arrived and then they wanted me to pay for delivery if I placed order again! Screw that! Going back to my reliable Chewy.com services!!! read more

I like everything about this PETCO, except for one thing: the manager. This lady, short and stocky, has a serious attitude problem which is totally hilarious because the rest of her staff is freaking awesome! The groomers are great, the people behind the registers are great, and they are always willing to assist you in any way. It is my dog's favorite store to go into, to him, it is almost as fun as going on a walk. read more

A small but functional petco. Large fresh water fish section. Carries a variety of other live animals. Staff was nice. 15 day replacement on animals bought if you ph measures out right. Amanda @ the register was a sweet heart. read more

I love this petco. The puppy classes are wonderful! Lots of selection and wonderful variety of all products. Everyone is so helpful and very informative with any products or questions. They always have great demos and the demo staff member was extremely helpful in finding the right puppy kibble for my snoopy. Im here every sunday for the puppy 1 class and Trish is the absolute best!!! Only 2 classes and ive learned so much!! Im so glad this is close to my house, its the best!! read more

Just another Petco store, friendly staff, well stocked overpriced items. Enough of the stupid PET-CLUB thing, just lower your prices. The employee has to re-enter the same phone number 4-5 times just for it to work. Another pointless behavior. read more

Ivanna at Petco is amazing with my benji she always takes her time with him and makes him look and smell so clean he hates baths and she is so patient with him I love her and all her groomers read more

There are good groomers but one of the groomers her name is Julia does really bad bath's for my dog not just once it was always bad and was VERY rude and disrespectful. read more

The worker was rude and disrespectful. He didn't help me with what I needed. I just wanted a 20 cent goldfish.

I started out having the PETCO groomers file my terrier's nails. Everyone was so nice, yet professional, that I started having them bathe and then clip my little "terrierist," who is not always happy to be messed with, since they do it all so well! Ivanna is great, and has a whole crew of great folks working with her. Highest praise and recommendation from me! read more

We love Petco grooming because of Ivanna. She worked with our nervous Chow Chow puppy, Koa, who started out by growling and barking at her. She suggested that we bring her in for grooming every other week to get her used to the process, and each time she was extremely patient and knew exactly how to handle her. Each time our puppy made progress. Ivanna wasn't fearful at all and because of her, and dog trainer Charlie, we now have a 1-year old Chow that LOVES to go to Petco, RSD. Through lots of hard work, and help from these two, Koa is now a social and happy dog and likes people and other dogs. Thank you Charlie & Ivanna! read more

I love to shop for a pet supplies at the store. Everyone is always very friendly and helpful. They will even carry large bags of dog food out to your car for you. They have a large assortment of pet toys and they're fun to look at it. There is lots of parking and it is next to a Starbucks. read more

Petco - Pet Stores Near Me - El Cajon, California

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I used to love visiting the cats that they used have have here for adoption . It's an average pet store clean and well managed the people here are friendly and give doggies a little treat ;p read more

Petco - Let's go back to Petco mom! - Pet Stores Near Me - El Cajon, California

I always get amazing customer service here and they help me out so much when I debate on what to get my cat someone always approaches me and helps me out A+ read more

Really love coming here but had a really bad encounter with a trainer names Trish. I just got a rescue dog and she needs some training and so I was just looking at some of the training collars in the training section. Then this old lady, Trish, came up to me and was like "oh you must have an out of control dog" and I was like no she's a good girl, I'm just looking. An she was giving me crap for looking at training collars and harnesses and said I don't know to train my animal and that training collars and harnesses are cruel. So rude. Never asked for her help or advice. Did not like how she approached me. On the other hand Kimmy the cashier was super sweet and helpful and felt bad about the behavior of "trainer" Trish. Trish, please mind your own business, have some empathy, and learn some people skills. I am a great dog mom to two and go to petco all the time and spoil my babies. read more

I highly discourage owners to take their pets to grooming. First time bringing him to this location, 3 minutes later I hear my dog crying so much. My dog is used to crates, the groomer said he was in the crate and he's scared. I've never had this issue with him, again, he has never been scared of a crate. Nevertheless, after 1 hour and a half, I went to visit and he was still crying so much, it was heartbreaking to hear for an owner. No one was there and I even walked in to ask if anyone is there and nobody answered. My dog was left to "dry" in the crate all alone unsupervised!!! On top of that, there was no manager or supervisor attended. It was very dissapointing. The bath wasn't even that good and I'd rather him smelling like dirt instead of the shampoo they used. read more

Joni in grooming is the absolute best. I wholeheartedly trust her to give the best groom service to both my chows. She's singlehandedly an expert in what she does and has the sweetest personality. My dogs will be going to her forever. Thanks so much Joni. read more

Our Golden Retriever was almost shaved. We asked for light feathering - did no happen. When she gets home she's not herself for a few days. This has never happened with other groomers. Don't plan to come back. read more

I'm updating my review because I adopted a small dog in early 2017. He was a little bit of a mess when my family took him in. He is a Terrier mix and it was painfully obvious he had never been to the groomers. We were advised to take him to Ivanna at this location. She works miracles! My dog is not the easiest little guy to groom. She is always so patient with him and treats him to little goodies when he is done. He looks like a completely different dog. We have been using Ivanna since May of 2017 and will NEVER go anywhere else. She is such a great groomer and so incredibly patient doing whatever is necessary to get the job done. Love her! read more