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Petco

3.1 (186 reviews)
Open 9:00 am - 9:00 pm
Updated a few days ago

Services - Petco

Bath and groom only

Full grooming

Pet haircut

1 More Service

Private dog training

Petco Photos

From this Business

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Yazmin G.

I'm extremely disappointed with the Petco grooming service. I paid extra for their pet care membership to enjoy the perks, and I even booked my appointment through the Petco app a month ago. However, today, I missed a phone call from the groomer, and shortly after, I received a cancellation text. To make matters worse, Petco canceled my appointment on my behalf, despite me receiving an appointment confirmation via email just 3 hours earlier and a text reminder. When I called Petco, the grooming company couldn't even muster an apology. The associate informed me that the groomer named Blair B was the one who canceled and didn't leave a message or return number. I explained how they had canceled on my behalf and suggested they could have at least left a name for a return call. To my dismay, they informed me that I couldn't have my appointment back as someone else had already taken it. The store manager's solution was a mere 10% discount, which feels like a waste of both my pet care membership and a prime example of terrible customer service. It's frustrating that appointments need to be made so far in advance, only to be canceled without notice. Worst customer service. Not even an apology. Just an "I don't know". Confirmation and confirm text message. I never replied "2" to cancel.

My poor baby paws after her nail appointment
Victoria L.

I took my puppy to the groomers here and my poor baby got clipper burn. I'm extremely disappointed and will not be returning. If anyone is planning on taking your dog in, make sure to ask what blades they are using and that they cut the hair in between the nails.

Tonight we visited the Downey store #01501. I want to express how very disappointed we were with the filth in the store. Upon arrival, we went to the fish area where we encountered dog feces that had been there for hours. Someone had also stepped on the feces and smeared it all over the floor and the stench was unbearable. I went to notify the girl at the register and she failed to take any action to have someone clean up the feces. I also noticed by the reptile area that there was even more dog feces and urine and someone just placed napkins over it. I have visited this store numerous times and have never encountered the store soo filthy! There were numerous employees around and not one took initiative to clean up the feces and urine. My daughters had to cover their nose to finish shopping and not vomit from the stench. I am not sure why Petco would allow dog feces and urine to sit for hours and no action is taken for shoppers to have a pleasant & clean atmosphere when shopping. Totally un-excusable! Shame on Petco employees and managers.

Sergio Z.

My wife and I enjoying shopping at Petco to buy dog food,collars,and their grooming service for our dog Goldie. We the service and the staff is very friendly.

Hamsters
Alexandra K.

We adopted two sister hamsters here with the help of a very friendly staff member who we believe to be the manager of the reptile or fish section? I don't know...but he was super sweet! He offered to reserve them for us, showed us pics of his own pets which was super cool, and was extremely friendly!!!! Shout out to him! And when we came back he even asked how they're doing! They're now housed in a giant 60 gal terrarium with bedding and a big silent spinner hamster wheel. They even have a custom home and 10 inches of bedding for burrowing which they love. They never ever run around the cage or anything and they never fight because they have plenty of space and were already bonded. They'll be loving a very happy and healthy life. Thanks Petco and thank you Petco manager!

Panda
Cristian P.

If I could rate 0 stars I would my dog past away a couple hours after his rabies shot it sickens me thinking you can trust these vets and know what there doing my understanding is that they gave him a high dose I'm extremely broken. RIP PANDA

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9 years ago

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10 years ago

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11 years ago

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8 years ago

I bought my two fish here! Great service! They always greet costumers . Always ask if you need help. Offer rewards

Business owner information

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Petco Support

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10 years ago

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8 years ago

Awsome store. Nice and clean with super friendly staff. The Grooming salon is great they always make my dog look and smell good.

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8 years ago

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Corrine O.

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9 years ago

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8 years ago

Alexis gave me and my puppy great service in the South Gate petco !! I'm supper grateful ... thank you so much !

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9 years ago

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Petco Support

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8 years ago

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9 years ago

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9 years ago

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12 years ago

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8 years ago

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9 years ago

The food selection here is very limited and Their refrigerator has been doen for like 2 months

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9 years ago

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17 years ago

cool selection and cool cashiers...did feel somewhat threatened at one point...by some advice....but its all good!

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10 years ago

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9 years ago

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Petco Support

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11 years ago

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11 years ago

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11 years ago

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12 years ago

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12 years ago

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Petco Reviews in Other Languages

Ask the Community - Petco

Do u guys have Self-Serve Dog Wash?

Thank you for your inquiry Monsii V. We suggest contacting your local store directly to receive the most accurate information about the availability.

Do groomers remove ticks? And if so how much?

Thank you for your inquiry Zully! Please contact your local Petco directly for grooming service questions or concerns. Thank you!

View All 4 Questions

Review Highlights - Petco

I'm glad I came in, my dogs were scared but Alexis, as always took amazing care of them!

Mentioned in 4 reviews

Read more highlights

Downey Dog Grooming Salon & Spa - Shadow after his appointment.

Downey Dog Grooming Salon & Spa

(84 reviews)

I don't even know where to begin--I was genuinely blown away when I saw Isaac after his grooming…read moresession. From his haircut to his nail and oral care, every detail was handled with such precision and care. The transformation was remarkable. He looked clean, refreshed, and so well put together--and on top of that, he smelled incredibly good. Not just a quick "fresh out of the bath" scent, but that lasting, well-groomed, truly clean kind of fragrance that tells you he was cared for properly from start to finish. What stood out even more was how Ricardo handled him. Isaac can be selective and doesn't easily warm up to just anyone, but Ricardo has a natural way with dogs that immediately puts them at ease. There was a clear sense of trust and calm between them, and Isaac cooperated effortlessly throughout the entire process--which, for me, speaks volumes about Ricardo's patience, skill, and genuine connection with the pets he works with. I came in at 4:15 pm with a specific look in mind and showed Ricardo a photo for reference. He didn't just get close--he executed it exactly as I envisioned. The attention to detail, the balance in the cut, and the overall finish were all on point. It's not easy finding someone you fully trust with your fur baby, but this experience made it clear. Ricardo has earned that trust completely. I can confidently say I've found our groomer, and I won't be going anywhere else.

New to the area and needed my dog groomed; After looking on…read moreYelp, I came across this spot and decided to take my Lab here. You have to be let in so, I liked that it was secure, inside it's a little small but it's not too bad, we dropped off our doggy and the guy told us 2 hours or so, we said ok and got a call from him letting us know he was ready! Indigo (my dog) came out happy and more relaxed he also smelled amazing for like a week, he got lots of cuddles because of it xD Overall a good experience

Royal Spa Mobile Pet Grooming - Rhyse. Looking and smelling FANTASTIC after one hour with Joseph.

Royal Spa Mobile Pet Grooming

(41 reviews)

My family, including my four fur children, was and continues to be displaced by the Eaton fire. My…read morefamily was forced to evacuate in early January and, frankly, it has been a very difficult time dealing with insurance, adjusters, and lawyers, and also trying to find appropriate housing for me, my husband, and our four animals--now three, as we have finally concluded that one we will never see one of our cats again. We lost a great deal of property to recent events and have had to expand a lot of money to replace only those things that we need immediately to get day to day. You would be surprised what you don't miss until it's gone. It has been especially difficult because we have a young male border collie, a nine-year-old rescue, and two cats (now one). The border collie puppy (Rhyse's Pieces) was a handful before the unprecedented destruction of the wind/firestorm so you can imagine how things have gone since. I was able to get our puppy into Petco grooming soon after the evacuation to get all the ash, soot, and particulates out of his coat. However, because my temporary housing situation is not really appropriate for our needs and is not set up for dogs, our puppy got out a few times almost immediately after the wash at Petco and must have jumped into a few dumpsters before returning to me. For the reasons already mentioned, my husband also has had to live separately in order to be within reasonable distance of his work while I am living elsewhere with the dogs. As a result I've had to grapple with the dogs by myself, which has been even more difficult due to my rheumatoid arthritis and other conditions, the symptoms of which have become much more severe due to this stress of our situation. It is really not realistic for me to attempt to bathe the border collie in my current state. The last time my husband and I bathed him, it took us almost an hour just to wash him because of his long double coat, and it took almost two hours to dry him. We are not opposed to doing this ourselves, we just weren't in a position to do on short notice, and Rhyse was incredibly filthy--I mean, truly disgusting and so smelly. I reached out to Joseph at Royal Spa Mobile Pet grooming and explained to him the situation and asked him for an estimate. Not only was Joseph able to accommodate us on very short notice, he offered to give Rhyse a bath free of charge even though they normally charge at least $150 for a dog of Rhyse's size and coat. I did insist on giving him a hefty tip but my family really appreciates his generosity considering the stress and expenses we have been incurring. It is immensely encouraging to us and I am so thankful for businesses like this. Rhyse came out of Joseph's van looking and smelling like flowers. He is so soft, we can't stop snuggling him. Could not recommend this business more.

Joseph is a great groomer!! He is so great with my pup and…read moredid a wonderful job!! Communication is great and always on time!

Petco - petstore - Updated May 2026

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