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    Petco

    2.4 (48 reviews)
    Closed 9:00 am - 9:00 pm
    Updated a few days ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

    From this Business

    Recommended Reviews - Petco

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    Reviews With Photos

    Kalpana V.

    Yolanda did the grooming of my dog on 08/29/23. She poked his right eye with a sharp object. When I picked up my dog, I asked what happened. She said it's been there when I dropped which is a total lie as I pay close attention to my dog and I'll know if anything like that happened to him. She took the help of front desk guy to say yes to what she lied about. My dog couldn't open his eye for two days which scared me. He has been on antibiotics since last 10 days, still cannot open his eyes now and then. Enclosing the pictures from today. It would have been nice if she at least admitted her mistake. My poor dog suffered because of her. Never to this grooming place again as my dog's safety is more important to me.

    Tiffanee T.

    I have been to this location several times for grooming service and to purchase pet food and I've had a consistent problem with the customer service and now the additional cost for grooming of my puppy. My puppy, a Shih Poo, is 11 months. Last visit, while checking out, James mentioned that my dog was a "brat" which is quite rude given that he is a puppy. Today, no one was in the grooming area when I arrived for my appointment and when someone came in, it was not pleasant. It took about 4 hours and when I went to arrived I was handed the receipt and went in the shop to pay for my service as normal. I didn't realize that my normal $58 service was now $87. It would have made sense to tell me the extra fees when I was handed the receipt. When I went back in to pick up my puppy, James simply said "he was matted so there was extra fees." No where does it say anything about extra fees and he was not matted as I just combed in before he arrived and he was wet on his paws because it rained and the backyard was wet. I said "why didn't you tell me that when I walked in instead of letting me go to the register. " No clear reason, just "he was matted." As I'm walking out, he says "oh btw, next time book with me because the other groomer had a hard time with him, he was wiggly and I had to step in and clean up his face." I was clearly annoyed because he is a puppy so I'm not even sure what to do with that information. I don't expect to budget $90 for grooming service at Petco. When I brought him home his ears were irritated and I'm concern given the language use to describe my puppy was he being handled properly. This will be my last time at the Concord Petco location for these reasons. I don't feel comfortable leaving my puppy there giving how thy have labeled him and making it seem like my 8 lb puppy is giving them a hard time.

    Rusty J.

    I ran into Petco today because I had a coupon. I wound up getting three cans and one pouch of cat food. The store was clean. A sales associate asked me if I needed any help. Enough registers were open. It was heartwarming to see two different pet rescue organizations there with cats and dogs that were awaiting their forever homes.

    Petco opposite Concord Mills
    Bruce K.

    Big box pet supplies, clean and organized into sections for each different variety of pet. Dogs, cats, lizards, fish, small rodents and the like. I just needed a ginormous bag of kibble for our two canines and it was easy to find and priced right. Good stuff. I was also looking for a couple latex chew toys, but their selection of these seems to be limited.

    Chopped hair
    Jean B.

    I'll start by saying that my dog's hair was in much need of grooming. He hadn't been groomed in a long time due mostly to my health issues. I told them he was going to need a lot of grooming. I picked him up 5 1/2 hours later and the photos will show you how they got the mats out of his hair.

    Irie
    Heather M.

    I have been to petco twice (Concord Mills, NC) in the past month and was very happy with my experiences. The first was my puppy's first grooming experience. Jasmyne was her groomer and went above and beyond to assure my pup and myself that we would survive this ordeal. She was right, my puppy loved her and looked so adorable!! My pup will definitely be a regular. After her grooming we walked around the store and an employee named Tom in the front (I think he was a dog trainer) started a friendly conversation. He was very friendly and you could tell he really enjoyed his job and had a great attitude. My pup loved him and ever since I've been meaning to schedule some training for her with him since he was so good with her. I was in the fish section on 6/16 at about 2pm. I wanted to get a rope fish for my husband for Father's Day. I didn't get the employees names but they were two females with brown hair. They were really helpful and knowledgeable about the fish and instructions on how to acclimate the fish to his new environment. The fish was stubborn and wanted nothing to do with the net, but they were persistent and worked really well together to finally catch him

    Lucy F.

    The last time I purchased fish food from Petco, they gave me a $3 voucher for future purchase because the container lid was cracked and they didn't ave another one in stock to swap it with. I decided to use the voucher today for cat food and the cashier did not know how to use it. She kept making angry noises and got extremely furious to the point that she looked at me and said, "you had to make it difficult didn't you". I was speechless, in the contrary, thought I was very patient. I asked her if there was someone else that knew how to use it. She walked to the manager's office and came back saying he didn't know. At that point I'm thinking to myself, why on earth would you hand out these vouchers if they don't know how to use them. She then starts hitting herself in the head. At that point I said you know what just forget it and was getting ready to walk out. She told me to wait, broke the bar codes off of the cans and threw them in the bag and said "here, take them". I will not return to this location to say the least.

    Conehead
    Randall F.

    Had used this Petco Grooming Salon a few times in the past and been satisfied with their work. Our normal groomer moved, so I figured this would be an adequate stop gap until we found a new one - BIG MISTAKE. This past visit will be our last. Gave my dog severe razor burn in the area around his butt, that led to a $150 vet bill, a Prednisone prescription, and a cone for 2 days. Not to mention the grooming visit was over $60. Will never step foot back in this particular store/salon.

    Our 1.1gal tank and 'flash'

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    9 years ago

    The store was friendly, clean, the employee was helpful with my dog food questions, fast checkout

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    11 years ago

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    10 years ago

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    13 years ago

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    15 years ago

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    Page 2 of 2

    Ask the Community - Petco

    Review Highlights - Petco

    He still has this odd yellow spot from flea preventatives on his back that I was hoping would be gone, but maybe in the next few baths it will fade.

    Mentioned in 2 reviews

    Read more highlights

    The Dog Salon - Ready for Halloween

    The Dog Salon

    (423 reviews)

    Plaza Midwood

    I have been so pleased with The Dog Salon! We have been taking our elderly dog here for some time…read morenow, and now they take care of our new rescue. Thank you, Rel!

    Wanted to love this place SO BADLY, but I think they specialize in small dogs or poodle type dogs…read more(and short haired dogs). I will give 2 stars for how organized they are (when we arrived, the names of all the dogs and who is grooming them is on a white board and check-in is very easy). They were also very communicative prior to the appointment. Staff were all very nice. When I picked my dogs up after 3:5 hours and both were still a little bit damp. I noticed one dog had wet ears and a few knots behind her ears so I combed those out when we got home. Because she was damp upon pickup, she dried with her fur going all over. She is soft and fluffy though. My other dog, however, when I got home I noticed in the sun one area of his skin was super pink. I moved his fur back and noticed a whole patch of skin was raw. I'm not sure if they brushed too hard or with the wrong type of comb, but his skin was almost bleeding (the skin is a little broken in a few areas). The rest of his body seems fine but this one patch is raw which has never happened before. We just moved here so finding a new groomer and vet has been my biggest stressor. I know large dogs can be REALLY hard, but we had an amazing groomer back home so I know it can be done. They seemed to be doing great with the small shih-tzus and poodles and such, so I think if you have that type of dog, you would be okay.

    Woof Gang Bakery & Grooming Concord - Scamp being ferocious

    Woof Gang Bakery & Grooming Concord

    (2 reviews)

    We had a really great experience at this Concord location with our doggo!! Our first trip here was…read moreto buy him some birthday cake treats and they had so many yummy options. We got him a cake, some treats and a birthday hat. He hated the hat but it was great for photos lol. He devoured the cake and treats, so kudos to the Woof Gang team for making those so delicious. We also booked him a luxury bath with a birthday special added. Our 2nd trip was to bring him back for his bath and the staff was so so kind, sweet and supportive. He loved his bath and came out smelling and looking so good! his fur is super soft and he really smelled amazing. We love his birthday scarf too! Amazing experience with this groomer and I truly think our doggo enjoyed it too. We'll be back!!

    I was curious to try this groomer since it is much nearer our house than our usual groomer. We have…read moreused Barks and Bubbles for years, but it's on the other side of Concord, so seemed worth a shot. Woof Gang seemed nice inside, so I asked them to make an appointment for my Westie Scamp to be groomed. The first red flag was that they would only do so if I prepaid, which in 30 years of dog ownership I've never done, but gave them the benefit of the doubt. I dropped him off on the day of the appointment, but got a call in an hour saying that the groomer couldn't finish because Scamp (a sweet 20 pound fluff ball)snapped at her when she did his face. They refused to refund any of my money, so I took him to Barks to get a 2nd haircut. What a terrible (and expensive)experience!

    Petco - petstore - Updated May 2026

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