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    Petco

    2.4 (48 reviews)
    Closed 9:00 am - 9:00 pm
    Updated a few days ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

    From this Business

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    Reviews With Photos

    Kalpana V.

    Yolanda did the grooming of my dog on 08/29/23. She poked his right eye with a sharp object. When I picked up my dog, I asked what happened. She said it's been there when I dropped which is a total lie as I pay close attention to my dog and I'll know if anything like that happened to him. She took the help of front desk guy to say yes to what she lied about. My dog couldn't open his eye for two days which scared me. He has been on antibiotics since last 10 days, still cannot open his eyes now and then. Enclosing the pictures from today. It would have been nice if she at least admitted her mistake. My poor dog suffered because of her. Never to this grooming place again as my dog's safety is more important to me.

    Tiffanee T.

    I have been to this location several times for grooming service and to purchase pet food and I've had a consistent problem with the customer service and now the additional cost for grooming of my puppy. My puppy, a Shih Poo, is 11 months. Last visit, while checking out, James mentioned that my dog was a "brat" which is quite rude given that he is a puppy. Today, no one was in the grooming area when I arrived for my appointment and when someone came in, it was not pleasant. It took about 4 hours and when I went to arrived I was handed the receipt and went in the shop to pay for my service as normal. I didn't realize that my normal $58 service was now $87. It would have made sense to tell me the extra fees when I was handed the receipt. When I went back in to pick up my puppy, James simply said "he was matted so there was extra fees." No where does it say anything about extra fees and he was not matted as I just combed in before he arrived and he was wet on his paws because it rained and the backyard was wet. I said "why didn't you tell me that when I walked in instead of letting me go to the register. " No clear reason, just "he was matted." As I'm walking out, he says "oh btw, next time book with me because the other groomer had a hard time with him, he was wiggly and I had to step in and clean up his face." I was clearly annoyed because he is a puppy so I'm not even sure what to do with that information. I don't expect to budget $90 for grooming service at Petco. When I brought him home his ears were irritated and I'm concern given the language use to describe my puppy was he being handled properly. This will be my last time at the Concord Petco location for these reasons. I don't feel comfortable leaving my puppy there giving how thy have labeled him and making it seem like my 8 lb puppy is giving them a hard time.

    Rusty J.

    I ran into Petco today because I had a coupon. I wound up getting three cans and one pouch of cat food. The store was clean. A sales associate asked me if I needed any help. Enough registers were open. It was heartwarming to see two different pet rescue organizations there with cats and dogs that were awaiting their forever homes.

    Petco opposite Concord Mills
    Bruce K.

    Big box pet supplies, clean and organized into sections for each different variety of pet. Dogs, cats, lizards, fish, small rodents and the like. I just needed a ginormous bag of kibble for our two canines and it was easy to find and priced right. Good stuff. I was also looking for a couple latex chew toys, but their selection of these seems to be limited.

    Chopped hair
    Jean B.

    I'll start by saying that my dog's hair was in much need of grooming. He hadn't been groomed in a long time due mostly to my health issues. I told them he was going to need a lot of grooming. I picked him up 5 1/2 hours later and the photos will show you how they got the mats out of his hair.

    Irie
    Heather M.

    I have been to petco twice (Concord Mills, NC) in the past month and was very happy with my experiences. The first was my puppy's first grooming experience. Jasmyne was her groomer and went above and beyond to assure my pup and myself that we would survive this ordeal. She was right, my puppy loved her and looked so adorable!! My pup will definitely be a regular. After her grooming we walked around the store and an employee named Tom in the front (I think he was a dog trainer) started a friendly conversation. He was very friendly and you could tell he really enjoyed his job and had a great attitude. My pup loved him and ever since I've been meaning to schedule some training for her with him since he was so good with her. I was in the fish section on 6/16 at about 2pm. I wanted to get a rope fish for my husband for Father's Day. I didn't get the employees names but they were two females with brown hair. They were really helpful and knowledgeable about the fish and instructions on how to acclimate the fish to his new environment. The fish was stubborn and wanted nothing to do with the net, but they were persistent and worked really well together to finally catch him

    Lucy F.

    The last time I purchased fish food from Petco, they gave me a $3 voucher for future purchase because the container lid was cracked and they didn't ave another one in stock to swap it with. I decided to use the voucher today for cat food and the cashier did not know how to use it. She kept making angry noises and got extremely furious to the point that she looked at me and said, "you had to make it difficult didn't you". I was speechless, in the contrary, thought I was very patient. I asked her if there was someone else that knew how to use it. She walked to the manager's office and came back saying he didn't know. At that point I'm thinking to myself, why on earth would you hand out these vouchers if they don't know how to use them. She then starts hitting herself in the head. At that point I said you know what just forget it and was getting ready to walk out. She told me to wait, broke the bar codes off of the cans and threw them in the bag and said "here, take them". I will not return to this location to say the least.

    Conehead
    Randall F.

    Had used this Petco Grooming Salon a few times in the past and been satisfied with their work. Our normal groomer moved, so I figured this would be an adequate stop gap until we found a new one - BIG MISTAKE. This past visit will be our last. Gave my dog severe razor burn in the area around his butt, that led to a $150 vet bill, a Prednisone prescription, and a cone for 2 days. Not to mention the grooming visit was over $60. Will never step foot back in this particular store/salon.

    Our 1.1gal tank and 'flash'

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    Gina does a great on my dog! He is a DockerPoo with lots of hair and grows very fast! He always looks fantastic!

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    Page 1 of 2

    Ask the Community - Petco

    Review Highlights - Petco

    He still has this odd yellow spot from flea preventatives on his back that I was hoping would be gone, but maybe in the next few baths it will fade.

    Mentioned in 2 reviews

    Read more highlights

    Carolina Canine Training - Puppy Training

    Carolina Canine Training

    (1 review)

    To think where we would be without Liz at Carolina Canine Training is scary! Like everyone else we…read moregot a puppy and thought we could manage with the training ourselves with just a typical puppy class. You know the story.... Life got in the way and our efforts were just not making the cut.... it was time to turn to a Professional! Thinking about leaving our "baby" in the care of someone else for 4 whole weeks was a bit scary at first! As soon as Banks met Liz and seemed to just melt around her all of our fears were quickly gone! Liz has the presence where dogs just know to respect her :) 4 weeks later Banks was walking on a leash well enough for a toddler to walk him, had learned how to "Place" on his bed and went into his Kennel with ease. He no longer jumped all over us and had a sense of calm about him we had never seen before. I only wish I would have taken a Before video as the changes were that remarkable. Banks is a very smart dog but we were very amazed at the things he was able to master in his 4 weeks at Carolina Canine Training. I can't recommend this team enough and am so thankful we have a place to send our next puppy!! I wonder if they take kids too? ;) Oh, and we loved all of the updates we received via email, text and phone. I'm pretty sure the hardest part of dog training might be dealing with the parents!

    From the owner: At Carolina Canine Training we provide the most comprehensive training programs available…read more Our programs are tailor made for you, your dog, and your lifestyle. Best of all, we offer a variety of affordable and reliable training options. Our trainers will help you determine which training methods will allow your dog to reach its highest potential while keeping training fun and result oriented. Whether you are looking to bring a new puppy into your home, have a well mannered family dog, or solve a difficult behavior problem from destructiveness to aggression, Carolina Canine Training has the plan for you!

    Dog's Best Friend Training Academy - ​Lorrie is a Certified Master professional dog trainer in Basic & Advanced Obedience, Dog Behavior, Puppy Development, Kennel Management.

    Dog's Best Friend Training Academy

    (7 reviews)

    My family and I were first introduced to Lorrie about 16 years ago when we desperately needed our…read moreRotty-Australian Sheppard mix trained. Our young Ruby was turning into a monster of sorts, treating us like cattle during walks and even getting to the point of pure destruction. Lorrie worked with Ruby and honestly saved her life. If not for Lorrie's unbelievable training we would not have been able to keep Ruby in our lives. From that point on, Ruby was a perfect angel on her walks, respected each of us as her master, and was the most loving, caring and wonderful dog we could have ever hoped for. Five years ago my wife and I decided it was time to add another member to the family. We were looking for a small-mid sized dog, and fell in love with a Shiba Inu puppy whom we named Nala. We knew right away we would be signing Nala up for Lorrie's puppy classes, but little did we know, Shiba's had a nasty reputation and it was going to take a lot more work to mold her into the dog we wanted. Lorrie worked with her diligently and as Nala's Shiba attitude peaked, she worked harder than ever training her during the day, and keeping us accountable at home during the evening. After going through Lorrie's full program Nala was TRAINED! All of those typical Shiba characteristics were gone! She stopped wiggling out of her collar and running for the hills. She stopped air biting and showing her teeth. She was an angel just like our dear Ruby. To this day, friends, family and even strangers on the street compliment us on Nala's behavior. If you are thinking about working with a trainer, whether your pup has little issues or BIG issues, Lorrie, owner of Dog's Best Friend Training Academy (located in Denver, NC) is the woman to hire!!

    Dog's Best Friend you are amazing! Lorrie is the most kind, passionate dog trainer you will ever…read moremeet. Thank you so much for giving me the gift of a well trained dog.

    Off Leash K9 Training Charlotte

    Off Leash K9 Training Charlotte

    (24 reviews)

    Steele Creek

    I can't say enough good things about Off Leash K9 Training! Our trainer, Lindsey, was incredibly…read moreknowledgeable and made the entire process fun and engaging for both me and my pup, Ashe. Ashe at 6 months of age can be a bit of a handful , but Lindsey took the time to understand his behavior and tailored the training to his needs. After just two weeks, we noticed Ashe's confidence soar. Ashe is now much better behaved at the park, and he's responding wonderfully to commands like "sit," "place," "heel," and "come." This is the second dog I put through Off Leash K9 Training, and they truly help build trust between you and your pup. It allows you to take your pup into the world and enjoy life rather than sitting at home alone. I also love how Lindsey emphasizes the importance of consistency and makes sure we're practicing the right way at home. I feel so much more confident as a dog owner, and Ashe seems happier too! I highly recommend Off Leash K9 Training of Charlotte to anyone looking to strengthen the bond with their dog and improve both their quality of life and behavior!

    We sent Shadow for a two week board and train. Her trainer, Claire, did an amazing job! She kept in…read moretouch with us daily, sent the best videos and pictures, and updated with what they worked on. She even sent some fun videos for our kids to see him playing, not just training. She edited her videos so we could see a lot of what they worked on each day. Claire really understood Shadow and his needs. At pick up, she did a great job explaining everything to us, guiding us on how to follow through at home, and loving on Shadow one last time. You could tell he was sad to leave her. Claire was so encouraging and loving towards him. Shadow's been home less than a week and because of Claire, he is behaving so much better. He's been able to off leash and not jump on people he's greeting. Thank you so much Claire and Off Leash K9 Charlotte!

    Divine Canine Dog Training

    Divine Canine Dog Training

    (2 reviews)

    Vic saved my marriage…read more One beautiful fall afternoon, after consuming too many edibles, my husband convinced me to get a German Shepard puppy. In a better-than-usual mood, I agreed. I've had dogs before, I am an animal lover, and I knew puppyhood was a little annoying but it's never really that bad. WRONG. German Shepard puppies are Tasmanian devils on amphetamines and no one tells you that until you get one! And then they all chuckle about it like, "Haha! Welcome to the club! Just get through the first 6 months and you'll be fine!" Well, I'll tell you the truth since no one bothered to tell me: You better have a stellar level of physical stamina, a war chest of mental fortitude, a therapist on standby and some kind of pharmaceutical grade relaxant. Once you get that god-forsaken heathen it is you against a wild animal with limitless energy, a level of intelligence that shouldn't be allowed and an unbreakable will. It's like the Hunger Games. May the odds be ever in your favor. After 4 months with the hellhound-on-wheels I no longer recognized myself. I looked like Obama coming out of office. My hair had greyed and fine lines appeared on my once youthful face. My vibrant energy was non-existent. What's worse is that I had so many mental breakdowns that I lost touch with reality and no longer knew who or where I was. Eventually, God had mercy on my soul and led us to Vic. If it had not been for Vic, I would have left my husband and cushy lifestyle on the grounds of intolerable cruelty and moved into a studio apartment in a shady part of town just to escape the sheer madness. I had lost all hope. My world had been cast into shadows. Vic was like an angel floating down from the heavens to lead me through the valley of despair. Miracles are real and I am living proof. Our puppy/demon got weekly trainings until she was old enough to go to Board and Train. When she came back she was like a furry little soldier. I couldn't believe it! Not only had she become bearable, but I quite enjoyed her! Over the last several months, that little butthole has really grown on me! She has become a really great dog and no longer terrorizes me, it's awesome! Now, don't get me wrong, I've had to put in the work. Just like a willful child you kind of have to beat them into submission and break them like a wild horse. But man, when you do, they're wonderful! Our German Shepard, whose name is Nymeria the Direwolf of House Polo first of her name and Queen of the Hellhounds, is such a fun dog that I've almost forgotten that I went temporarily insane for 6 months! Thank you Vic, you are a life saver and the most majestic dog trainer in all the land! 10/10 would recommend to anyone losing grip on reality because of a working breed puppy!!!

    My sincere thanks and highest recommendation goes to Divine Canine. The work that Vic and Mary did…read morebefore, during, and after a three-week board and train for our new puppy was nothing short of exceptional. Our new puppy came from a farm as a rescue. With Vic and Mary's help and expertise, McGuire has transitioned into a well-behaved and well-trained member of our family. We could not have asked for better. McGuire's social skills are top-notch. Does not run to jump on people when off leash and never pulls on the leash when walking in a crowd, Stays in place when commanded and understands boundaries. Moreover, Vic worked just as hard with us through multiple lessons to ensure we were able to maintain the consistency of what McGuire had been taught. Just phenomenal work from beginning to end. Personally, I couldn't ask for better and highly recommend Divine Canine to everyone who needs assistance with their fur-covered family members (Dogs only, Not Husbands and Kids)

    The Dog Knowledge - My pup at TDK..clearly very happy!

    The Dog Knowledge

    (77 reviews)

    Elizabeth

    This is our second time using The Dog Knowledge. We have become such busy people as a society and…read morethe thought of trying to train our dogs without help was just too overwhelming. The 4 week program gave us the perfect foundation to build on and have a well behaved member of our family. Highly recommend

    We just finished a four-week board and train with Carson at The Dog Knowledge. Worth every penny!…read more Not going to lie - the first couple weeks were rough on us, not him. We missed him like crazy and worried about how he was feeling. Dennis actually had us come in halfway through, showed us what Carson had been learning, and said something that I keep thinking about: Carson wasn't missing us. Not because he doesn't love us, but because dogs live in the now. He was busy, focused, doing his thing. We felt so much better after that. Carson came home happy and calm and confident. He understood the rules and felt good about it. And he wasn't (as our son put it) a "bot" now - he was the same sweet and goofy pup but now, he could follow instructions and maintain self control when we needed him to. The staff were also straight with us about the fact that he'd have setbacks. That's normal. They spent a lot of time explaining what you do when it happens. In fact, they spent almost an entire day with all the families at graduation - going over what the dogs learned, getting you hands on practicing how to do it, answering questions, and really teaching a ton of helpful information. We're about to set up our in-home training visit, which will be for all of us, including our three kids - really great to get everyone aligned with Carson's training. The Dog Knowledge is fantastic! We are members now and plan to board our dog with them whenever we go on vacation. I cannot imagine trusting any place like we trust them.

    Petco - petstore - Updated May 2026

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