Rex met Alex and Michael today. And we were all pleased Rex…read morehas had some unpleasant experiences at the groomer,but we found a winner. Michael listened and made notes regarding our conversation. Alex was grooming another dog and noticed that Rex was very unhappy with the sound of the blow dryer and read his file and they used the kennel dryer( which apparently worked well! The salon/store was clean and tidy! I highly recommend and we will definitely return!

I took my 9 year old miniature schnauzer for a grooming appointment. It was his first time with…read moreMichael. Michael was very responsive and kind during the scheduling process. Upon arrival, the kindness continued and he was very helpful and knowledgeable on the proper length for Kolby's mane. I really appreciated this because he cut Kolby exactly how we I wanted (we do not do the traditional cut on him). I was initially worried about my fur baby because he gets extremely anxious, but, I felt comfortable once we were able to discuss things. The appointment took the standard amount of time, so no complaints there. The checkout process was smooth as well. Overall, Kolby looked like a new furman! I was very pleased with the end result and will definitely be back.

Finding someone you trust with an anxious dog is not easy, and Michelle has been great with mine…read more We've been seeing her for about two years now, and my dog gets nervous in a lot of environments, but she's always calm in Michelle's arms and genuinely seems comfortable with her. Michelle clearly knows what she's doing and is very patient with the dogs she works with. My pup always comes back looking great, but what I appreciate most is knowing she's with someone who understands how to make nervous dogs feel safe. We're so glad we found her and would definitely recommend her to anyone looking for a groomer.

The message I sent was simply being polite and trusting your work. It does not mean I approved the…read morehaircut or agreed to the length. Once I saw the final result in person, it was clear that her hair was cut much shorter than requested and is so UNEVEN, uneven. It is now being explained as my baby "not having enough hair," which contradicts what was said before the grooming started. This is why I am disappointed and chose to share my honest experience. which is why I am disappointed. Even took her to her regular day care and all of them asked me what happened to her and were concerned about the haircut being so uneven.

Love this place she's always professional and I'm always pleased with her work. Never had any…read moreissues always on time never no problems and my dogs love to go to this place.

Elizabeth is really the best. We've lived in a few states and went to groomers all over but have…read morenever had anything like the consistent, great experience we have at Simply Pawsitive. She does exactly what you ask for every time (not true at other groomers we've been to). Pricing is reasonable. Scheduling is easy. Love Simply Pawsitive!

Trusting anyone with my two senior Cavalier King Charles Spaniels, BlueBelle and HaagenDazs, back…read morein Dallas was always a tall order. Poochie's completely eliminated that stress. Senior Cavaliers require an incredibly observant and specialized level of care, and the team handled every quirk with genuine warmth and professionalism. They understand that older dogs need tailored attention rather than a generic approach. I highly recommend them to anyone in the Metroplex.

They are incredible! My 2 mini schnauzers have always looked show ready when I use them! Thank…read moreyou so much Poochies...see ya in a few weeks. Hehe.

Wanted to continue to show my support for Sue & the entire Furever friends team! Not only is her…read morework still impeccable, but their COVID-19 precautions have made me feel safe & comfortable throughout the pandemic. Sue is a phenomenal groomer & continues to do such great work! Cannot recommend highly enough! Thank you Sue & Furever friends!

If you need a great groomer for your pet this is the place to go!! I told them what I wanted and…read morethey did exactly what I asked for. We are new to Texas and my dog needed a bath and groom, so I searched the area of Carrollton, read reviews some good and some not, but I took a chance. I was very pleased with the results!! I definitely would recommend Furever Friends awesome job. Thank you so much to all the staff there!

I went to my old groomer for 6 years until she stopped. I…read morewas really scared to try another person but I had to get her hair. The pros: shes open on Saturdays, open to pretty much anytime i need to see her, she sends me pictures when she's done, Babygirl feels very comfortable with her, she NEVER cut her in anyway, plus she dolls her up with bows like no other groomer! Cons: The F****** Parking! Its all parallel parking, no charge. But there's never any spot open. So be prepared to be fast at drop off and pick up. I found my new groomer , I LOVE MY NEW GROOMER!

Fantastic job by the lady. Booger l looked great! We'll going back. She good care of him.read more

This place cares so much for the dogs. I can't even begin to say how much I love the staff. If…read moreyou are looking for a caring, loving place to take good care of you four legged family member. Well this is the place to do that for sure. I have been coming here for over 15 years now and 6 dogs have come here. I can't tell you how much I trust them because. Well I can I leave my best friend here and now everything will be amazing when I come back to collect him. Below is a pic of Luca after he has had a da of fun.

I have a young pup with never ending energy and I needed a place that had flexible pickup/drop off…read moretimes and possibly open on a weekend for Daycare. I did some research and found this place, so I decided to give it a try. IM SO GLAD I DID! From the 1st day, as soon as he got into the car he was snoozing in the backseat. It was such a miracle. At other daycare facilities I have taken him to, he would still have energy at the end of the day, and it would take a bit for him to finally settle once he got home. But here at Top Paw, he sleeps through the whole night! I take him to work with me and even the staff has commented about how calm and sleepy he is after Daycare. I also love that they are so flexible with their times. Somedays I have to be at work before 4pm so I need to grab him before I go in, and they are open from 7a-7p Mon-Fri and I can drop off/pick up anytime during those hours. And they even have daycare on the weekends which is soooo helpful for when I work weekend shifts. The staff is also very welcoming and friendly. They always promise to get him nice and tired and they deliver on it. I have been recommending Top Paw to all of my fellow pup parents when they ask where I take him. Thanks to them for always taking care of my boy!

Yet another fabulous groom from Pet Love, specifically Randy. He is a miracle worker! He has been…read moregrooming my miniature schnauzer since I rescued her three years ago (she escaped from a puppy mill, and we believe she suffered abuse there). Previously, he groomed my elderly miniature schnauzer for five years till he went to the rainbow bridge). It takes a very special person to groom my rescue girl, with patience and care. Randy is that person. Today, it was extra challenging because my back yard has grown some prickly weeds and she was very matted with the little weeds in her soft fur. I had an appointment with her vet to be fully shaved under anesthesia, but thought I would see if Randy could help first. She came out of the mobile grooming van looking like a movie star! He did not shave her but tediously and lovingly combed out her mats. She looks beautiful (and feels so much better, I am sure). Thank you to Pet Love and to Randy!

Responding to your response. 1. My dog is a cockapoo, not a…read moredoodle. 2. I have pictures and videos where my dog was not extremely matted like you mentioned in your response they are Pictures and videos from that same day. You also said my dog look cute once they were done with him? Lol ma'am I have pictures and videos of that as well! That was an extremely horrible job done on my dog. You also mentioned I paid half price??My dog is not a large dog. I paid the same price. I paid every single time. and don't make it seem like they took forever with my dog they've taken longer before. Way longer!

In the 14+ years my dog has been groomed, this is the worst experience we have ever had! If I…read morecould leave a negative star(s), I would. Helen arbitrarily decided to shave our dog without consulting us. I still wonder why our dog was panting when I picked her up if the door to the van was closed and the air conditioning was aimed at the dog, especially since I walked by 30 minutes after she started and the door was still open. All this for $280 (including a 39.95 travel fee to go from Frisco to west Plano)!

I am absolutely devastated by what happened to my dog under Helen's care. I trusted her to groom my…read morebeloved Bernese Mountain Dog, but instead, he was left injured and sick. She used harsh chemicals on him and left them on too long, which burned and irritated his skin. On top of that, she aggressively scratched him with deshedding tools, leaving him raw and in pain. Within 24 hours, my sweet happy and energetic dog became lethargic and very unwell, barely able to move and not eating or drinking. We had to rush him to the emergency vet, where we were told that his rash and sickness were caused by contaminated grooming tools and/or the harsh deshedding products that were left on him. I asked all the questions and double checked that there was nothing else that could have caused this and he doubled down on the groomer causing this harm. Hearing this from a medical professional broke my heart -- my dog suffered because of carelessness and disregard. No pet owner and more importantly no pet should ever have to go through what we did. I entrusted Helen with the health and safety of my dog, and instead, he was harmed and traumatized. Please think twice before allowing Helen to touch your dog. Our pets deserve gentle, safe, and compassionate care -- not to be put at risk. Photo is of Apollo prior to groom and then another two photos after she groomed him and he had to have portions of his coat SHAVED off because of the burns and scratch's on his skin

our dog is soooooo cute and fluffy (^^) The dog likes it too …read more They even shaved his paws

They are good for the job, very reliable, the only thing is that you have to bring your babies…read morereally early and pick them up way later that day which I don't think puppies are very comfortable being all day in a cage at least not mine, but other than that they do a decent job and the price is not too bad