I needed a couple toys for my pups so I stopped at Petco after an appointment. This location is in between many businesses so for a minute I was confused finding Petco The staff is very helpful and gave me a couple options to find what I needed. I couldn't get exactly what I was looking for in my price range, but I got some better quality toys and also looked at some extra stuff. Good location variety of products and customer service. read more

I came in to see the adoptable cats and kittens. The adoptable kitties are from the rescue group "Paws on my Heart." The area is very clean, and volunteers are present to discuss the cats and offer information. The area is well organized and the cats are well taken care of. Volunteers are knowledgeable about the cats, with information about each of them: age, personality, etc. If you are looking to add a cat or kitten to your family Paws on my Heart is a wonderful organization and Petco is a good place to visit and learn about the rescue as well as to interact with available kitties. read more

Petco - Pet Groomers Near Me - Carmel, Indiana

It's a solid petco. We have an African fat tailed gecko and this is our go to store. They never seem to be out of crickets (can't say the same for their competition) and the team members are always great even when they are slammed. read more

Petco - Pet Groomers Near Me - Carmel, Indiana

*edit to respond to comment, I am not calling you, you need to shut down the kitten pen and make certain they're treated and healthy again. Before you allow anyone else to touch these infected cats. I've said my peace I've talked to the store. Yall have been made aware. I will be for certain calling a health inspector. Yall need to fr get it together. I mean you're Carmel's petco. Surely you'd think you'd present better and take better accountability. Surely you'd see the state of the room and know that it's disgusting. I went to Petco on August 8th 2025, I visited around 5pm. I went to visit the kittens. The room was visibly dirty but I thought nothing of it due it being kittens with one cat. When I was leaving I noticed there was a worm on one of the kittens. The volunteers seemed unbothered. During the visit, the male volunteer decided it was OK to scoop a litter box on top of the seating visitors sit on. He also left the bag of scooped poop and dirty handle on the seats. He did not disinfect anything! Im certain there are cameras that have caught this. A family went in behind me and I felt so guilty for not saying anything but I knew I had to get out of there and clean myself up. I had tiny scratches on my arms and fear I contracted something. If I did, they will be hearing from me again. I'm disgusted. I got my current cat from here back in 2018, they've always raised the prices significantly for kittens. It's appalling knowing more than likely they're all infected. I will be calling the health department on Monday. And I wish I had more proof. But the kittens getting tested and the cameras at Petco will be enough. Or I bet that same volunteer does that often. They called me back on 08/09/2025 around 9:50am. They stated the kittens have tapeworms. I hope to god I don't contract that. Best to just avoid this petco. They clearly don't care about their animals or the community to not even disclose this. read more

My wife and I were looking to get Sully a last-minute grooming appointment before seeing the vet tomorrow. We called Petco in Carmel and they were able to get us in next-day! We took him, explained that he had two mats on his chest that we've tried to work with with no success. Amanda, his groomer today, gave us the 'I'll need to go shorter on the matted areas' talk, and we told her we understood but we'd still like to leave him as 'fluffy as we could'. 4.5 hours later, we walked into a SHAVEN dog!! His whole body is shaven with random patches of longer hair scattered throughout (as you can see in the after photo). AND they nicked his skin several places, leaving visible sore red spots that he will not leave alone. After shaving his body and chin, I guess they thought it would be best to barely touch his face. The only area they felt the need to leave fluffy is around the mouth (great choice for his hygiene, ya know?) I would say this cut is worth a zero star review (if one existed) except that the lady at the register also felt the cut was not near what we asked for, and she comped the entire cost. She is the only reason I feel like justifying the one star I left. Overall, we will NOT be visiting Petco for pet grooming or shopping needs again. read more

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All the stars for the dog training classes at this Petco. Especially the lead trainer, Chance. He is amazing at teaching both dogs and people, and really understands how to teach in a way that is positive and yet firm. We started with puppy kindergarten classes, which was about $150 for six weeks of once-weekly classes. We signed up for the class during a promotion that they were having, so we got a $50 gift card at the end of our training session. By the end of the six weeks, our puppy had mastered the basic dog cues (sit, down, stay, touch) and loved going to Petco every week to do his class. We still pop by every once in a while to visit our buddy, Chance the trainer! We also visit this Petco every once in a while for their puppy play hours, which at the time of this posting, are every Saturday and Sunday from 1 to 1:30 p.m. This is a free socialization time for puppies under 6 months of age, where they can be off-leash and meet other puppies in a small, contained area of Petco. I highly recommend this Petco if you're looking for a dog training class. Ask for Chance! read more

We've had nothing but great experiences at the Petco in Carmel off 116th. Our most recent one is no exception. Brought our pup in for a nail trim and Bunny was so accommodating. She helped us through some paperwork mishaps, as well as an issue in the system. She was patience with me and my pup, which I really appreciate. read more

We absolutely adore this place. We bring Ellie our collie pup here for playtime on Saturday and Sunday with Hellen and its been so good for her socialization. Its great too that they have so many adoption days here. Lots of great selection of food toys and pet needs. This is our go to place for our pets. Stop by and see for yourself. read more

Petco - Pet Groomers Near Me - Carmel, Indiana

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We love this Petco! Our dog, Penny, goes for grooming with Jessica and training with Helen. Great people and quality service! We have not had any issues. Thank you! read more

I adopted my kitty from this location. The program they have set up is incredible -- volunteers live close by and come to help you get to know any of the cats you're interested seeing, helping you to pick the right one for you. Only leaving 4 stars because it's been understaffed a few times leaving me waiting in line for a while. Otherwise, no complaints! read more

Petco - Pet Groomers Near Me - Carmel, Indiana

All the workers are very friendly here! We love stopping by with our pup for some socialization. We also did the training class and it was very helpful. Definitely recommend! read more

Overall I tend to find Weruva wet car food cheaper than other places but today I noticed a lot if prices for everything has gone up. Probably due to covid-19. That's unfortunate but reality now. I would like to see more deals for loyal customers. Until then I will shop at other pet stores. read more

Petco - This must be their own line. I decided to get a few things and try it out. Very nicely priced compared to competitors. - Pet Groomers Near Me - Carmel, Indiana

Clean store with friendly and helpful staff. As with most pet stores, prices can be a little steep. But there are good deals to be found, especially if you are a member, which is easy and free to sign up for. There are great deals sometimes and the occasional freebie. For those occasional freebies I've noticed that this location tends to have better stock whereas others run out quickly. read more

I may be a little biased, as I have been affiliated with the cat rescue associated with this stores adoption center for 4 years now. But I love this Petco location. They have a low turn over rate of employees and employ people that really care about animals and animal welfare. Petco is also extremely generous with our non-profit rescue, and provide a great resource for us to get our felines adopted out. They are very accommodating to us for our adoption events and helping us facilitate adoptions when we don't have one of our cat lady's on hand. read more

Petco - How could you resist such cute kitties? - Pet Groomers Near Me - Carmel, Indiana

We adopted a kitty there from the rescue on site. Everything went well and the kind man behind the desk was very patient answering all our questions. We needed everything for our new fur baby and Petco helped us every step of the way. We are so pleased with our experience. read more

Petco - Our new kitty. - Pet Groomers Near Me - Carmel, Indiana

Very sassy attitude from the groomer lady, I think her name was Bunny. Avoid that one. Also my dogs hair looked so uneven and too choppy. I have to fix it when I got home, it was that bad. read more

I've been trying to find a DIY Dog washing station or a Self Serve dog wash in carmel or near carmel and I found Petco and another one that I already went to and didn't like. At first glance, Petco's Self Serve dog washing station honestly doesn't look very well kept. They didn't have any aprons which I honestly didn't really mind, the bath was dirty and the water took very long to get warm. My dog was shaking because the water was so cold but I couldn't wait any longer as the grooming part of Petco was closing in an hour. The water did eventually get warm tho! For 20$ I think it was a bit too expensive because I went to a really good DIY dog wash place and it cost about 10$ but it was unfortunately closed down. Honestly this place would have been fine if the water didn't take so long to get warm. I don't think I've ever reviewed a place because I feel like reviewing something is just out of spite but this time I think this would help someone else to maybe find another place instead of this one or it could help to know to come early to wait for the water to get warm. In the end, I got my dog bathed and thats what was needed. The store itself is nice and the staff were nice to us but I just didn't like the cold water that's it! So if you're looking for a DIY dog wash in carmel this one may be the best you could find. (PS- I couldn't find a way to schedule thru their website or phone call but the baths were not in use so I could just walk in) read more

Petco - Self Serve Dog washing station in Petco Grooming - Pet Groomers Near Me - Carmel, Indiana

Customer service in person is horrible as well as contacting them by email they overcharged me for a haircut for my small 40 pound dog I paid 130 dollars they nicked her skin and shaved are completely down in several places they really hurt her face, shaving it completely down to the skin when there was no need for that she had no Knots they terrorized her it took over a week for her and still she doesn't want to go back to the store even for a treat she cries I was told that they accidentally overcharged me, but they would make the charge correct amount next time??? Why wouldn't you correct it then you knew it before I paid my bill they bully you and even her haircut is uneven all over with very noticeable shave down areas to the skin and then a half inch to an inch of hair tuffs in many places, I do not recommend them and I am so sorry I ever put my dog through that read more

Always a great experience at this location! Especially tonight - went in for some food, left with a great selection of some yummy baked treats (recommended by an employee) and a happy puppy! This location is always organized and the employees are always so pleasant and helpful. read more

My family recently lost our family pet of 10 years, leaving a silent void in our home. I started looking for options to adopt in the area and saw an ad for an adorable cat on Craigslist indicating that Petco had several available. They work with several non profit animal rescue groups in central Indiana. The ones we visited were from Pals4Paws animal rescue in Muncie. I surprised my daughter after school and took a ride up to the Carmel Petco so we could 'pet some kitties'. Little did she know I'd already done my due diligence and had one in mind. It had been weeks since I'd initially seen the ad featuring a beautiful black female, so I figured it must've been fate that she was still there! She was playful and immediately responsive to our attention through the glass. Once she was out of her cage, she jumped up in my lap and began purring and loving the attention. We chose not to handle any others and completed an application to adopt her on the spot. We left with the knowledge that the application would be reviewed and references checked. That evening, I received a call from the head of the shelter indicating that everything checked out and we could pick up our new pet the next day. I didn't tell my daughter, but instead left work and picked up our new kitty immediately after work before picking her up from school. She made little fuss in the covered carrier I placed in backseat. I scooped up my daughter and turned up the radio as a distraction, as she asked if I'd heard anything back on our application. "Not yet, I fibbed. We got out of the car and I went around to the back seat, taking out the carrier and unveiling our new baby and my daughter gasped, crying tears of joy! It was a beautiful moment and exactly what we needed to bring love and light back into our life. Luna adapted right away, investigating her new space, following us around and cuddling up with both of us. She sleeps with my daughter and is the sweetest kitty we could have asked for. There will never be a replacement for our boy Rocket, but its nice to have the love of a furry friend bring smiles to us again. Thank you Petco and Pals4Paws for the wonderful things you're doing to provide adoption services to Indianapolis! read more

Petco - Meet Luna, our new adopted kitty - Pet Groomers Near Me - Carmel, Indiana

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Went to Petco on Sunday to Picked up my dogs food. The sale tag was in the wrong spot - the manager stated and wouldn't honor the sale price. I believe this may be a newer manager. I went ahead and paid full price and also asked if the kibbles were the larger size since I have 2 Goldens, she said "yes" ! I got home, it's the small kibbles. I Was disappoint in the service and staff. We have been going to this location and never had issues before (5 years) ! to not honor the price that placed in front of product is petty. I will be shopping at value pet going forward. I think what upset me the most is I had to go back and take a picture for the cashier and then went back up to show her and she still didn't honor she got the manager - she didn't honor price stated either. Basic customer service people! read more

This past weekend, we bought a kitten from a person who runs a rescue shelter for pets, and she operates out of the Petco store. We also bought several cat supplies at the store while we were there. Both Petco and Petsmart are national chains that have a presence in this area of northern Indianapolis. Personally, I don't see a huge amount of difference between the two, although Petsmart does appear to have slightly lower prices on the items we bought at Petco over the weekend. Service was fine - no complaints. read more

Love that they have walk-in nail trims at their grooming salon, and the people who work there are always so nice with my nervous dog! I drive from Fishers to this location because I've been so happy with the service. The cashiers have always been very personable as well. read more

My last couple of visits drops my review from a 2 to a 1. Actually, I'd give a 0 if it were possible. I believe I've had my last visit to Petco. The thing is, they have a large selection of items. Especially if you keep pets that are a bit on the unusual side, you can usually find what you need. The problem is, the employees are less than helpful. The last few times I've been there, there's been an extended wait while they paged someone to get feeders for me. I understand that stores get busy, and I'm OK with that. Today, after waiting 15 solid minutes for some help, I witnessed an employee continue to visit with a friend and make plans for their spring break trip. That's it for me, Petco. Although other pets stores are farther away from me, I'll patronize someone who values me as a customer. read more

We've found the Carmel Petco really helpful for our pup's needs! We first visited because they have "puppy playtime" every weekend from 1-1:30. It's a safe space for pups under 6 months old to socialize with others. Since puppies at that age are still getting their vaccines, it can be hard to find safe socialization spaces. They check and make sure the puppies have had their first round of vaccines before they play. This was the perfect solution for us since we got a puppy in the winter! He was always very tired out after. A trainer moderates the space and encourages safe play. They only let a few dogs in at a time and rotate them in and out if there's a big group. The play/training space is directly in the middle of the store. We've also had our dog groomed here. The pricing is pretty reasonable and they even have a self wash station for $10. The groomer ran through the package options with me beforehand and verified the look I wanted. A few hours later, we picked him up all clean and fresh! His haircut looked great, it was very even and not too short. The paw balm made his paws sooooo soft. I can tell they took good care of my dog! read more

Had my dog (Bernedoodle) groomed and specifically asked to not remove much length. Please see the photos. I gave them two versus one star because the manager didn't require I pay, but can't put hair back on a dog! I'd have paid for that! read more

Petco - Pet Groomers Near Me - Carmel, Indiana

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We have taken our dog here many times to get groomed. Unfortunately, the last two times, our dog has been there for 5-6 hours past the time of her appointment. After she is released, she pees right by the counter and is dehydrated. There is no reason to have an appointment time if your dog is going to sit in a cage for 6.5 hours! Also, the prices were increased and no one mentioned this to us on the last visit. We will not be returning to PetCo again for grooming or food. They need to change their system of making appointments and not overbook their customers. We are not paying over 100.00 to have her kept in a cage all day. read more

Brought my labradoodle Simon for grooming on Sunday Jan 15th. For several days after he licked his thigh endlessly. After looking, we found he was nicked at the appointment but no one told us. It's been over a week and still bothering him. Would have been nice if they had told us what happened. No more visits to Petco for grooming!! read more

I was really happy when Petco moved to this new location. I know it didn't go far, but they really had a chance to make it seem brand new. It feel smaller to me now, but they still have all the items we need for our pets, which include dogs and fish. They have a wide variety of dog foods and treats. I like they have so many options and they the staff is always very knowledgeable and helpful. We took our puppy to training classes at the old location and I was glad they still do them. I love they have adoptable cats that you can visit. This location is really a one stop kind of shop! We recently had fun picking out treats from the treat bar for our dog. We have the rewards card to earn points and they email coupons. read more

We use Petco in Carmel for our fur babies grooming needs. We always use Brooke. She loves each pup and it shows in her work. Our boys don't mind going and they are so handsome when we get them back. Thanks, Brooke! read more

My dog looks fantastic! The best part was that he was done in about 2 hours. By not doing a lot of dogs at a time he didnt get stressed by a long wait. He came home looking good and happy! read more

Nice store offering lots of services. Good selection of food, toys, chews, etc and other pet supplies too. Staff has always been helpful and friendly and you can take your dog here too! read more

Grooming. Poor check in. No detail. Don't follow customer wishes. There are plenary of other groomers in Carmel

I have had my dog groomed here on numerous occassions. It is a big box store and not terribly high end but, if you are observant, you can find good products at decent priced and even some good sales. As far as grooming is concerned, Laramie is good people! Tried hard to make it all work for everyone. I am not sure if she is the manager..but I think she has been there longer than just about anyone else and she knows what she is doing. I akways tip her a little extra because I like her attitude and I like how she treats the animals there. Oh, and the have a setup where you can bathe your own dog there. Sorry to hear about the cat adoptions going away tho. That was a nice touch! read more

We love taking our Newfie toPetco to bathe her. She has so much hair it is unmanageable at home. They supply brushes, shampoo, conditioner and even towels. We bring our own towels because our dog is very large and the towels supplied are a little small and thin. They also have a dryer. It makes life so much easier between groomings. read more

If I could give zero stars I would. Our dog received half a haircut. There are so many long pieces hanging on him. His entire body was shaved, which we knew was going to happen, but his ears and mouth area weren't even touched to at least blend in so he looked decent. read more

We have our dogs washed and "maintained" here and they do a pretty good job. The store is a fairly standard store, but appears to have fairly low volume, like pretty much every store in Merchant Square. Earlier in the day they did not even have all of the lights on. Later in the day (still bright outside), they turned all of the lights on. Given the already low foot traffic, if I were the store manager, I would have all of the lights on and extra neon lights to attract as much foot traffic as possible. I suspect this store may bite it in the future. Too bad. read more

Kimberly M cut our mini golden doodle and did a horrible job. Embarrassing, we had another groomer trim up her face so as she grows out it will attempt to correct itself. I will never return to Petco. Your staff needs to learn their breeds and their cuts. I now understand why everywhere in Carmel has a waitlist. read more

Absolutely the best customer service I've ever had! So friendly and helpful! Manager helped is clip coupons in line when we got our welcome packet. Made 2 returns with receipt and no questions asked. Just love this place! read more

The staff is friendly. There are many items. Unfortunately, the prices tend to be higher than some other stores offering similar prices. The biggest problem found lately, however, is finding a staff member to help. read more