ABSOLUTELY HORRIBLE!…read more Was coming here for years and it has gone downhill they are disorganized and not to be trusted with animals as they try and blame shift customers instead of owning up to their mistakes.

Don't know how good they are...didn't respond to email or phone call. Went to Purrdy Paws instead…read moreand thoroughly pleased with results.

Excellent service and very courteous. Also does excellent work. She did a perfect job on my…read morePolmaranian Nikko. This is his second time with her and he loves her. I love the Teddy bear cut she gave him. Perfectly done. Highly recommended.

This groomer is extremely skilled, has very fair prices, and takes a lot of pride in doing great…read morework. She is also very helpful and friendly. I would definitely recommend her to anyone.

Groomers Touch is now located in Orleans. Jessica has groomed my 2 current dogs from puppies…read more Always a professional, pleasant, friendly and happy dog environment. I take pleasure in booking my visits way ahead to ensure my dogs look and feel great. Jessica always returns calls. My dogs love her.

Best groomer my dog has ever been to. Took us a while to figure out the best cut for Taz but after…read morea good talk and lots of photos as examples Taz got his best cut ever. I highly recommend them.

Excellent service. I will go back with my 2 other dogs. This is the only groomer that my Morkie…read moredidn't react when his paws and face were groomed. Merci infiniment à Ling Zhnen qui a fait un excellent travail. Je la recommande fortement.

After using TLC for over 5 years, I've had issues with the new apprentice. I had YuYu after Marty…read moreleft and one appt they wrongfully gave me the new apprentice which I never recognized because she was also asian like YuYu. I told them I did not want her again because she really did a bad job. Again I noticed my dog has issues with too much hair over his eyes, big front legs never groomed and very hairy chest. I've explained to them I need to book an appt to get a driver when I have to go and wanted to book an appt for this Sun for about approx. 15-20 min. to touch up the issuesI was told to come around 12 (noon). I kept calling to maybe change it to Sat but they never call back. Finally I was told today it's impossible for Sat and not to come on Sun until the apprentice calls me Sun morning. The new management does not understand the issues they give me. - They could have explained that YuYu does not work on Sundays anymore but simply misrepresented using the new apprentice who is not good at all. Never finishes , never goes over her job for touch ups, etc. If I was informed that YuYu was replaced with apprentice and did not work on Sundays, I would have changed the day to Saturday. It is so simple but they tricked me again.

This is the best grooming salon in Ottawa! Chantal is very skilled and she is extremely gentle and…read morecaring with my dogs. They always look forward to getting groomed! They look amazing every time and I wouldn't trust my babies with anyone else :)

From the owner: For over 10 years,we have been serving the pets and families of our local area.We love caring and…read moreconnecting with animals and creating everlasting relationships.

Outstanding, loving service from Carolyn today for our 2 dogs. Both never been to a pro groomer…read morebefore, and one with major anxiety issues, Carolyn took the time to work with each and the dogs couldn't have been happier. I highly recommend the Barking Barber! Great location, great prices, outstanding loving service! Thanks Carolyn!!!!!

From the owner: Dog grooming in Ottawaread more

Staff are very kinda, and they gave my dog the best haircut she has ever had. I'm extremely…read moregrateful for their service. I never leave reviews but this place deserves one.

Fabulous care of my dog. Great business and nice to support a local shop. Prices are reasonable and…read moreI will be back!

Went into this store after a fun afternoon at the dog park and my pup loooved all the smells and…read moretoys. The lady (owner, I think?) was extremely helpful in picking out toys that are both fun and durable for my power chewer. One of the toys even came with a lifetime guarantee so that when (...and it will only be a matter of time with my determined doggo) he finally destroyed it, they will replace it with a new one. Nice selection, great service. I will definitely be back.

I first visited the store on the summer 2014 and I instantly fell in love with the store not only…read morethey carry everything you will ever need for your pets but they have the most amazing staff, they are super friendly and knowledgeable. They go out of their way for every single customer to find what they are looking for but most of all they believe and support rescue and that to me is the # 1 thing. They love their job and you can see that when you visit their store. Shannon the store manager is awesome; she is always ready to help you out.

I didn't want to leave a review at first, but this has been on my mind all day. This was only my…read morethird time visiting this Pet Valu location, and every single time I've felt uncomfortable--like I'm being watched the moment I walk in. Today, I went in during the afternoon (around April 4th, around 4:30pm) and immediately asked the female employee for help with one of the Tiki cat cans I had previously bought. As we walked to the shelf together, the male employee followed closely behind and just stood there, silently staring at me the entire time. I was already being helped, so there was no reason for him to be hovering. He briefly greeted another customer who walked in but then came straight back to stand near me. When the female employee went to the back to check for stock, he stayed close by pretending to fix a shelf. Even when I went to the register, he stayed nearby. As a visibly Black person and someone who works in retail, I know what racial profiling looks and feels like--and this was it. I wasn't acting suspiciously. I asked for help right away, went straight to the product I needed, and made a purchase. Still, I was treated like I was doing something wrong. After leaving, I checked other reviews and noticed that I'm not the only one who's felt singled out or uncomfortable at this location. That says a lot. I only came here because the small business I usually support was closed. I wish I could shop here more often since it's close to work, but I never feel safe or welcome in this store. From one retail worker to another--please do better.

From the owner: Pet Valu Is Your Go-To Source for Quality Pet Supplies…read more Visit Our Pet Supply Store for Great Quality Items. We Have Supplies Available for You.

I had an amazing experience at Christine's!…read more Our lovely little fluffy kitty was terribly matted and we couldn't brush a lot of them out, let alone cut them out. His claws made that a tad difficult (like Samantha's kitty mentioned below!). We had about a 5 minute wait when we got to Christine's, and there was Christine, another lady and a young girl (about 12 who was off on vacation!) who all were super pleasant and just adored our cat. There were several other cats and dogs there who were all lovingly attended to. It only took about twenty minutes to clean up our little guy (shaved, trimmed and brushed) and only cost us about $20, which I thought was very fair. My only issue was that I couldn't find the correct address online! The address listed was apparently out of date, so we had to walk down Bank St. with a howling kitty until we found the "new" location. Don't worry Yelpers - we made sure we've got the right address posted on here! :)

I used to bring my pooch here - it is true the waiting times are not long…read more But that might tell you something. They do an acceptable job, although they don't pay attention to detail the way my former groomer did (see Dogfather review - boy do we miss her!), but pooch looked cute enough. They don't clean ears unless you ask, and my dog will probably never look as wonderful as shown in pic above (taken in Toronto), but Christine's is in my neighbourhood, so it was convenient. At some point, they decided they would raise their prices, and not tell me- in fact, they DOUBLED their prices. My dog weighs 15 lbs, is well-behaved for groomers, and her hair is never very long as she is groomed regularly. They decided to charge almost $80 for a wash and brush (not a full groom folks!). When I suggested this was exorbitant, not too mention almost double the $45 they were charging before, the not-so-charming man at the counter shrugged his shoulders and said prices had gone up! When I said I wouldn't be coming back, as that is a ridiculous sum, he merely shrugged his shoulders again. Christine herself witnessed this conversation, and didnt say a word. Needless to say, I wont be going back, and having lived intermittently in this neighbourhood for over 30 years, I am telling everyone I know... PS my amazing former groomer - in Rosedale no less- charged less then these folks did BEFORE they raised their prices. Gee, who knew OOS was so posh? Next thing you know, I'll be spotting Jeanne Beker on our streets!