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I called several pet taxi services to move my puppy from Astoria to forest hills on his own, while…read morewe were away out of the country between Christmas and New Year. I made the arrangements with Alice over the phone on various phone calls. She assured me that she would take care of my pup on his first solo trip. She was there on the date and time agreed and sent me two beautiful pictures of my boy leaving the pet boarding and secured in the backseat of the car. He was safely moved with his bed and belongings and arrived happy and well. We are happy with the service and recommend this business. My only reason for 4 stars rather than 5 is that Alice advised that she would need someone to get my dog from the car rather than her taking the pup inside, which caused a bit of confusion on the delivery end, as in their experience pet taxis drivers would bring the dogs in.

My dog had broken her leg and was in the animal hospital following surgery on her leg. Being a very…read morelarge Russian wolfhound, we needed something more than an Uber Pet for her ride home from the hospital. When I called K9 Cars, I was pleasantly surprised to reach a human who was able to schedule the ride and assure me what kind of vehicle would be provided- a large carpeted van. This was exactly what my hard-to-transport broken legged girl needed. Not only did K9 Cars arrive on time, they were early. This allowed us to get her directly into the van from the hospital gurney with no waiting, which was perfect. The van also had enough room in the back for my husband to be right next to my girl to reassure her during the ride. Tony, our driver, couldn't have been kinder, which was reassuring after the trauma of her hospital stay (no fault of the hospital- it's just that breaking a leg is awful). The ride couldn't have been better. Highly recommended for ease of service, timeliness, kindliness and comfort!

Most reliable friendly family owned pet transportation. Reasonable prices and great staff. They…read moregenuinely care about you and your pets needs.

Fast, friendly and clean. I use them to get my dog to and from Dr Appointments. Very caring and…read moreprofessional.

We are really grateful for the professionalism we experienced and the timely manner they were able…read moreto accommodate our need in transporting our dog.

We enlisted Elite Pet Ride's services for the first time today, transporting our two huge dogs from…read moreQueens to Brooklyn, and the experience was so seamless and great. They were very communicative and responsive from the minute we submitted the request, which was already a good sign, and the driver (Julio) arrived 10 minutes early. It was such a relief considering our last experience with a different pet cab service (who showed up 45 minutes late). This company is really professional and on point, and the ride was very comfortable for us and our dogs. The car was spotless and spacious, and Julio was so kind and friendly. It's clear that he really loves dogs and animals in general. He was so sweet to our pups. I'm grateful to have found this service and plan to use them exclusively for pet rides going forward!

Very considerate and helpful service. They are extremely professional and took excellent care of my…read moreinjured dog's transportation needs.

Pet Cab is excellent!!!!. Me & my dog are 1st time client & could only give 48-72 hrs. notice for…read moreour ride back & forth from Boston & 1hr. wait, to a Funeral, with reststop 10 min. Everything about the driver, EB (& his dog Penny), was great!!!. Everything was on schedule & I recommend PetCab to any/everyone in the NYC area. We will book w/Pet Cab again!!!!!!! ThankU PetCab!!! If I/we could give 6stars instead of 5, we would.

So kind and helpful! Made is a stress free ride for my foster pup and was able to accommodate a…read moresomewhat last minute request to help get said foster pup to an event. Highly recommend!

I dropped my 97 pound Great Pyrenees off at the groomers and on the way home hit a pot-hole making…read moremy car inoperable. I did not know what to do. Knowing Uber would not transport a dog of that size.. I did what everyone does...I Googled... I stumbled upon Petmo and rolled the dice. Petmo was professional, courteous, and came through big time for me picking up my dog. Zach was an amazing driver, extremely personable, and great with my dog. I 100% recommended Petmo for anyone with a large dog that needs a transport.

Brilliant service! I was so relieved when they agreed to transport my feral cat in a trap post-op…read morefrom the vet to my home! Both the dispatcher and driver were friendly, prompt, and professional! I have peace of mind knowing that this reliable service exists for all my future animal transport needs! Highly recommend!

Absolutely the worst dog groomer I've ever used in NYC…read more My dog has been professionally groomed once a month for the past 8 years, and any competent groomer knows what a Lhasa Apso haircut should look like. I sent multiple reference photos and clearly said do not shave him. Lhasa Apsos have a double coat, and shaving it can permanently damage the texture. Guess what they did? They shaved my dog. Then they actually tried to argue that he looked like the photos I sent. In what universe? My dog has always had a round face, and they shaved his face down. The owner did call to apologize, but even then she wouldn't admit the haircut looked nothing like the reference photos. Now I'm stuck hoping his coat grows back properly. Shaving a Lhasa Apso changes the coat texture, which leads to matting as it grows back, not to mention it makes him vulnerable to overheating, sun damage, and skin irritation. Any experienced groomer knows this. Beyond that, the place smells terrible. There's no one at the front desk, and you don't get to see where they take your dog or how clean (or dirty) the grooming area actually is. I completely regret bringing my dog here. I only tried this place because we just moved to the neighborhood and our usual groomer is farther away. Lesson learned -- the Uber ride to the Upper East Side is worth it, because this never would have happened at Canine Styles. I will not be coming back.

We have brought our Boston terrier to Happy Dogs several times, and always found them to take…read moreexcellent care of him. We have done both overnight (boarding) and daycare. Checkin and out are always super simple, and we really love being able to get a live look in on him via their members only live camera. The staff is also very helpful and professional. Their "members" website can be a little confusing at first, but works quite well. Would be a 5-star experience if 1) the price was a little lower. Especially for daycare, the cost is a little steep compared to what you could find on rover or at other locations in Queens. 2) They were 100% consistent with daily feeding and medication updates. Most of the time they provide a daily update with info on meals and medications, however when they don't do that, it does leave us wondering how our dog is doing.

I want to share a disturbing experience we recently had with Pet Island…read more My dog vomited after chewing on an American Pet 6" Bully Flosser I bought from them. Soon after, I noticed several worms on my floor and wool carpet. I immediately took the stick away and found it was crawling with worms. During that same purchase, I also bought a bag of ACANA CHEWY TENDERS, which the staff had recommended. After discovering the worms in the bully stick, I checked the package of treats and saw that the Best Before Date was 17/11/2024. Considering I bought it on the evening of 11/14, that only gave us three days to use the product before it expired! While it's possible that the staff were unaware of the issue with the bully stick, knowingly selling a product with such a short shelf life is unacceptable. I went back to the store to request a full refund for both items, but the staff/owner refused. They argued that the treats were still fine because a large dog could finish them in a single day and mentioned that since I bought them at a 50% discount, I should bear the responsibility. What upset me the most was their complete lack of concern--they didn't apologize for the worms or even ask if my dog was okay after chewing on the infested stick. Their cold attitude toward animals and rude behavior left me very disappointed. For us, it's not about the money; it's about being a responsible retailer. If you shop there, please be vigilant and thoroughly check any products before giving them to your pets! I prefer supporting small local businesses over big-box stores, but this experience has made me rethink that choice.

I like this store a lot. It's small and kind of cramped but they manage to stock everything I need…read morefor my dog and my small rodent (hamster). They also have a cute kitten. Prices are fair and they offer sales every so often. Staff is very nice too.

We love YSP! No one takes better care of our dog, Ellie. She always has the best time at…read moredaycare/boarding and she loves all the walkers that come see her during the day. And now that they've switched their dog walking reports to email, I'm able to relax a bit more during the day after reading it and seeing the adorable pic they attach. We are so happy to have YSP so close. Greer is very reliable, professional and caring.

I LOVE these folks! Scott, Sergio, Greer -- everyone has been so wonderful!…read more I have used YSP for in-home cat sitting. They are reliable, responsive, and always sends pictures of our kitties. Peace of mind, ya know? How much is that worth!

Currently looking into boarding facilities and this came up and reminded me of when I left my dog…read morehere and got upset again. I know you're prob seeing bad reviews thinking "hopefully that wont happen" but it might. My dog was bit by another dog at this facility by a dog they knew was aggressive but since the owners claimed to give him CBD he was allowed in the facility?... They didn't offer to pay for vet bills, gave me a "discount" and checked in like 2xs via IG DM. Please look elsewhere

THEY DEFINITELY EARNED THIS 5 STAR REVIEW! And honestly if I could have given this place 100 stars…read moreI would. I have been in search for a new groomer for my two golden retrievers for a few months now after having bad experiences with two other local places in Astoria. I was put at ease after reading all their positive reviews so I gave them a shot. We were scheduled this past Friday for a 9AM and 10AM appt. We got there a little early but Beth didn't mind. She was so nice and attentive. She asked me all the right questions, wrote down all of my instructions and was just so easy to deal with. The whole time my dogs were in their care, I was informed about everything. I even got videos during their grooming session as my male golden retriever is 9 years old and so delicate. I am SO thankful that I found this place! I had even asked for their holiday grooming schedule was looking like before we left. This has become our new go to place for grooming and definitely day care; if needed. Thank you NYC PET SERVICES! See you in November!