I've been going to Pet Supply forever & have always loved them, but I felt compelled to write a review after my visit tonight. Long story short, my 3 year old mutt rescue dog is INCREDIBLY picky with food and has had digestive issues his whole life. The one semi-consistent food he's been eating for a year has gone from "okay" to "not anymore" quick. After 3 years of trying every single option with little to no results, you begin to feel defeated, lost, financially suffering, etc. That was me tonight coming in for ANY advice beyond the 50+ things I've already tried. Cody & Derrick (hope I'm spelling his name correctly) were empathetic, SO knowledgeable, and patient. They both heard out what I've tried, what results I'm hoping for, etc. and never once did either of them give the sense that they either didn't believe my exhausted efforts and/or weren't equally as invested in offering/workshopping new potential routes for my dog. Any pet parent who will do anything for their baby yet yields little progress knows how devastating this can feel, so walking out of the store tonight I had so many informed options (a Plan A, B, AND C for the next few weeks) that gave me a genuine sense of hope I haven't felt in a while. I am moved by people like Derrick & Cody who care about people's pets like their own. So, beyond offering a million amazing products at a great price, they offered knowledge and genuine compassion--which, to me, makes me the most loyal of customers. read more

The only place around that carries my dog's specialty food. Always in stock. Friendly service. Highly recommended.

Came in to return some beef cheeks that my dogs didn't know what to do with when I presented them with it. They gave me credit for them. I ended up buying a cow ear and two rabbit legs. read more

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This place will always be my number one place to get anything for my pet. I just got a kitty and people here are so nice. I ran into a cat specialist just by chance and she was so helpful for the food and the liter box. They have the best stuff here and big selection. I always tell everyone about this store. read more

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This is our go-to pet shop! They have everything we ever need for our pups! Selection of everything is great and the staff are always so helpful! Their prices are pretty good - but some items might be a little more, but I still prefer the convenience of this shop! read more

Pet Supply - Found this adorable plushie Easter Basket goodie! They always have the best selection of seasonal stuff!! - Pet Stores Near Me - Fountain Valley, California

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most well stocked supply I have ever been to and you can totally tell they love love animals. I have never seen a bigger selection in OC/LA area. They have absolutely everything under the sun and if I cannot find something, I head here. read more

Pet Supply - reusable bag - Pet Stores Near Me - Fountain Valley, California

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Lots of cat trees!!! Lots of merchandise in a non-franchise store! Hurray for local businesses!

Friends recommended this store for doggy and kitty goodies. Apparently the prices are so reasonable here that they don't advertise. I am not an expert at all, having never owned a pet, but on this occasion I was looking for doggy treats to give to a friend. I can tell you, the customer service is amazing. The employees help me get the right treats for my friend's doggie. I will definitely come back for more. Parking was easy. read more

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There's a side that is labeled cat country within this store and it has some really unique toys and treats! Parking is readily available and the staff is knowledgeable and friendly. We definitely will be back once our kitties destroy the current toy selection which won't be long. read more

had an amazing experience at this pet supply store! The customer service was outstanding. One of the sales associates was super knowledgeable and really took the time to help me. My puppy has been having some skin issues, and right away she guided me toward a new food brand that I'm very hopeful will make a difference. She even gave me samples for both my puppy and my cats, which I really appreciated. Overall, such a positive experience--I'll definitely be coming back! read more

Pet Supply - Cat litter/cat food/cat treats/puppy food/puppy treats - Pet Stores Near Me - Fountain Valley, California

I usually go to pet supply for my dogs teeth cleaning. Chad does the best job it is awesome because they don't sedate. I love it love it love it and I will keep going back and he only charges $120. read more

This store has everything and more. There are vet services in back of the store. You can get teeth cleaning services.

My go-to pet store. Local chain but I think there are only a couple of them. But what I like is knowledgeable people where I shop, and these employees pretty much know their stuff. Well-stocked in both the main part of the store as well as the prescription food area. Plus they have a veterinarian that comes in once a week. One stop shopping! read more

Helpful staff, wide selection of products, large facility. Refrigerated and dry food. Plenty of selection for you to choose from, an entire section separate for cats. Rewards system for a free bag of dog food. Loose treats to mix and match. Great spot in a shopping center. read more

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Horrible customer service, bad management. My disabled mother bought us wrong collar for our cat. She ended up getting a dog collar on accident. I just wanted to swap it out for cat collar and they said absolutely not without a receipt or proof of payment & within 30 days. Well it has been within 30 days and we have proof of payment and manager Morgan still said no cause we can't locate receipt, it was a Christmas gift. What a joke!? Better off going to Petco with better customer service. read more

They never have the prescription food I need. They never have the science diet digestion formula. But they have tons of weird stuff but they dont keep stock that constantly sells out. read more

We enjoy taking Zoey here at least once a month to get food toppers, toys, treats and etc. There is such a variety here and Zoey loves going down the aisles sniffing around for yummies. The staff treats her so kindly :) I don't think I've ever spent below $50 here. Zoey gets spoiled with the treats! The store is pretty big, clean and well stocked. At least 2-3x bigger than the Woodbury location - that I sometime go to for convenience of location. Pretty organized and fairly easy to navigate around. Pet Supply does offer loyalty programs on specific purchases if you frequently buy the same brand. Plenty of parking in this big lot and not a hassle unlike the Woodbury location. read more

Fantastic family owned pet store! It's been around for generations. I feed only Evangers pet food to my pets and Pet Supply carries their complete line of grain free dry, canned and air dried treats! read more

I really wanted to love this location because I've been a huge promoter for the Woodbury location for years but I was very disappointed about my last visit. I am a huge proponent of supporting local businesses and was offered a small 5% off loyalty discount code for following their Woodbury location and also actively promoting them on my social accounts (as well as on my pet's) but when I came to this location it took about 6 people to decide if they wanted to give me a discount because they had never heard of such a promotion. Ironically, the discount appears on my profile and as someone who has worked in customer services for over a decade I would have expected that for such a low discount you'd just honor it instead of wasting ten minutes of the customer's time just to say no. What's even more interesting is that they offer the discount to people who work in the area so it's not that they COULDN'T do it, they just wouldn't. If it were me, I would have just given the discount as a gesture of customer service, but the owner's daughter's apathy is the reason why I decided to share my experience on this platform. There are so many bigger corporations selling the same products for significantly less money and it breaks my heart that because of this negative experience I really can't see myself returning here especially when I drove 50 miles to this location on the positive recommendation of their Woodbury manager. read more

my go to dog food store. i like the buy 12 bags get one free for lucys. staff friendly. i have called to save bags of food since they sell out. read more

I love this place! Its my first choice for pet supplies, whether its something to spoil my pups or a necessity like food/supplements. They also have non-anesthetic dentals you can schedule a couple days a week, and a vet who you can schedule to have your pet seen by a couple days each week as well for check ups, basics, and vaccines, and other needs. They carry multiple brands of prescription foods for multiple dietary needs in cats and dogs as long as you have the up to date prescription. Pricing is about the same as what you'd find at other pet stores, if not a little cheaper for some things. They have the largest selection of brands, and the most variety I've seen, and are willing to special order many things if its not in stock or carried if they're able to (ie specific formulas for a brand they carry, or a bag size). They also have a large selection of cat supplies (basically an entire store dedicated just to the cats, and have cat adoptions on Saturdays for a few hours through a local rescue. They always welcome my pup with a smile and give him lots of love and treats! He loves going in, and loves all the staff. They do enforce all animals being in a carrier or a 6ft or shorter leash, but they welcome animals who are properly contained for their species. All the employees are friendly and knowledgable, and willing to help carry items out if needed. They're always willing to help with finding the best items for your pets needs/wants/budget, and will call the other locations if they're sold out of something you're looking for, or show you the alternatives they have. They also have aisles for rodents and smaller creatures, birds, reptiles and fish, etc. They usually have a good holiday selection for dogs and cats as well, depending on which holidays are upcoming, and a good selection of pet themed gifts. A lot of brands have loyalty programs (commonly buy 9 get 1 free or similar to that), and theres monthly specials and deals as well. I always choose them over the big pet store companies, and I've never regretted it. They don't sell live animals outside of the cat adoptions on Saturdays. (which is for the better; its so much healthier for animals to be adopted through rescues and such, in much better condition than most pet stores can provide, and I've never seen live animals for sale in pet stores that had humane conditions, where the animals were healthy). They also have a great sale for Small Business Saturday in November, and ocassionally other events throughout the year. And representatives from different pet food brands occasionally there giving out samples and to answer any questions you have on that brand. They also usually have small sample bags of some pet foods/treats, and little $1 mixed dog treat bags with a decent variety if you aren't worried about allergies for you pup. They also have a scale at the back to weigh your dogs (or other small animals), and a large selection of dental hygiene products and treats. Two full aisles are dedicated to treats, 3 to dog food, 1 aisle to supplements, and 2 full aisles of cat foods/treats. Multiple aisles of toys and other needs as well. read more

Pet Supply - Potato being weighed (he's on weightloss food, I know he's chunky) - Pet Stores Near Me - Fountain Valley, California

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Super friendly and helpful staff. Wide variety of pet supplies, and much better food options than the typical big stores.

The staff is always friendly and helpful. It's a huge store with almost everything under the sun. My sisters and I bring our dogs here for the excellent teeth cleaning at such a reasonable price The Vet is so kind and sweet. He is knowledgeable as well. This is a great place for your pet needs. read more

ATTENTION ALL CAT OWNERS! CAT COUNTRY EXISTS AND ITS AMAZING! Pet Supply in Fountain Valley, CA has a dedicated side of their establishment for cats!! Cat owners know, the selection of cat items at our regular big pet store is disappointing. Cat Country held the widest variety of cat food, toys, and supplies I have ever seen- it was truly an awesome sight to see! It was so fun browsing for toys my cat would enjoy! Staff were very friendly and welcoming. I didn't explore the other side of Pet Supply as I only have a cat but it also looked filled with everything a pet owner may possibly need. I am so impressed and will definitely be back! Thank you for creating a space dedicated for cats!!! read more

Good products, good service, nice people! Been going here for over 30 years when it was the first of many. It survived the crush of big box stores and has come out on top! A true success story! read more

Awesome, clean stores with lots of options. I mostly am writing this review because of Mel, whom was incredible. I came in with my chihuahua and she took such good care of her getting everything I needed for her and answering a ton of questions about my animals. I would return just because of her knowing I'd be in great hands. read more

This store just lost my business. I love supporting small business, but when they wouldn't sell me a few cans of prescription DOG FOOD not medications to get me through until our next vet appointment which is next week, I find that unacceptable. My dog has cancer and can't just eat anything ... it could kill her. No exceptions. Sometimes you just have to do what's right and make exceptions. Sorry I will find another store to spend my several hundred dollars a month at. read more

Talk to Mel she very knowledgeable and can be very helpful. They have the best choices for dog food. So much selection and I will be back

They have everything for your pet including hard to find items. Staff is incredibly knowledgeable.

It was my first time here. Our new kitten was weak and malnourished. So we really needed to get the right things for him. We were helped by Julie. She was so knowledgeable and gave us great advice on food, vitamins, and litter. We will definitely be back! read more

Pet Supply - Care package for our baby Kaido - Pet Stores Near Me - Fountain Valley, California

Deryk was exceptional and really cares for your pet. He spent a lot of time showing me different types and brands of food for my dog. He is excellent! read more

Great prices. Very helpful staff. HUGE selection of everything!!!! They have a huge store for dog stuff and a connected but somewhat separate store for cats. read more

Staff at Pet Supply Store at Ellis/Brookhurst are attentive, courteous, pet-loving and professional. Encourage parents of furry family members to shop here bcuz prices are competitive with Amazon AND, more importantly, this store employs local residents of our community. read more

This has everything! I found the dog neck donut and it was super soft and comfy for my dog. I also got a cone for her and it fit well. Service was fast and everyone was super helpful, patient, and nice! read more

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This place is awesome!! The employees are extremely friendly, knowledgeable and helpful, and they treat me and my pup like royalty! In addition, the prices are unbeatable read more

This store has just about everything ! Love it and friendly staff! Good prices as well. This will be my go to pet store from now on

Absolutely love this place. I've been a customer for a couple years and come every week. They have sooo many brands and different products. I always find something new every time. Which is a huge plus when you have a dog who is allergic to EVERYTHING. I have been able to find him stuff to eat here and I'm so thankful because I'm never able to find these brands at other competing pet food stores. I love how a lot of the ones I've bought qualify for the free bag program too! So awesome. Every single staff member is so friendly and I've been helped by many of them so I can attest to that! This is my fav store for my dog:) highly recommend! read more

Love this place. I just adopted a dog and they've been very helpful in picking a food and troubleshooting a lot of issues I've had with his coat / skin/ stomach. Great pet supply and tons of employees and help! read more

My favorite place for everything pet-related! They have so many products and I've never had any problems finding anything I need. The prices are pretty competitive and they have great selections. The workers are also helpful and friendly as well. Saturdays are also cat adoption days, so I'd highly recommend stopping by to meet potential adoptees! read more

BEWARE OF RETURN POLICY. I'm a frequent shopper and come here for all of my dog's needs. Last week I purchased a horse toy for my pup. When I got home, in less than 5 minutes I noticed he was chewing on the stuffing. This is not an exaggeration, he literally was playing with it for minutes before I took it away and saw that there was a hole on the bottom of the horse. I have a 2 year old frenchie who has had pleeeeenty of toys and he's not an aggressive chewer who would rip open toys. If he was, I clearly wouldn't have picked this toy for him. I was annoyed that this was obviously defective, but eh I'll just take it back to the store and exchange it for something else right? WRONG. I stopped by tonight to return the horse and apply the store credit towards some items I wanted to purchase. But the manager said due to the condition of the tail they can't accept it. I tried explaining that my dog literally played with it for less than 5 minutes when I noticed the hole, and this was more of a quality issue than user error. This was an $8 toy, if it truly was my dog's fault I wouldn't have made the effort to drive all the way over and complain over an $8 toy. So I just ate my loss, but wanted to come on here to warn others. It sucks because you want to support local businesses but with a strict return policy like they have, I understand why people shop in Amazon and big box stores. At least they're understanding of their customers. read more

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