Fun place with some cool stuff. Very disappointed though that they refused to offer a coupon I had…read morethat was FROM them. Definitely decreases the positivity of the whole experience. The lady didn't offer to ask her manager or anything, just said, I haven't seen that before so I can't use it. They have specialty dog foods which is great for some people. But good grief work on customer service. We did buy a few treats for my pup that were reasonably priced. DO NOT come here thinking you can use a coupon, apparently they can straight up refuse them after they ring you up.

This place is a pet parent's dream! The staff is knowledgeable and extremely helpful! I went in to…read morecheck it out and left far more knowledgeable than when I entered! The store is full of wonderful toys, food and ideas! I will always shop there! My puppy was treated like royalty!

We love Hollywood Feed SO much. The store smells delicious (yes, it really does). I think they have…read morea pumpkin spice scent pumped thru the store. It's a really nice feature. It's also always really clean in there. Once my doggo had an accident on the floor (super embarrassing) and the guy just walked right over with cleaner and some paper towels and took care of it. I felt really bad and offered to do it, but he said it wasn't a problem and jumped right in to take care of it. The staff are always very kind, patient, and helpful here. If you need anything, just ask and they can point you to it or offer suggestions. They even deliver for purchases over a certain amount (check out their website https://www.hollywoodfeed.com/). This has been a really handy and much appreciated feature when we're running out of dogfood but can't get to their store before closing time. They have toys, dogfood (frozen, fresh, and kibble), toys, outfits, snacks, treats. If your doggo has a sensitive tummy, they have options that will work for you. I think they have cat items too, but honestly, I'm never in need of them so I haven't paid much attention to those. Love love love this store. It's our go-to. Highly recommend!

Every time I stop in for my fur baby's needs the ladies always make me feel comfortable to explore…read moreand ask as many question as I need. I dropped in today for more food and other necessities, and the few questions I had were kindly answered and the saleswoman seemed confident and she was able to help me choose some new items that I believe will really improve my little guy's health. So far, Hollywood Feed has been the only place I can find the specific food that my dog eats and they have a vast variety. They are like a superstore for all your dog or cat needs! HF is the BEST!

Great place for our dog!! Today is our dog's 4th birthday so we had to buy him a birthday treat!!…read moreDefinitely worth the visit!

I came here for my dogs 2nd birthday. I let her pick out whatever she wanted and this store has a…read moregreat assortment of goodies for your pooch. Mochi had. A hard time deciding so of course I got her a couple different items. They have cute baked goods in the case and bones and chews on the wall. They have cute toys and other supplies too. The owners were so kind in answering any questions we had and made sure mochi had a great 2nd birthday! Will be going back.

Where do I even begin? The staff, incredibly knowledgable and friendly. The selection, top notch…read moreand always changing. If you own or are looking to own an aquarium, this is the place to go. The Fish Lady is a wonderful resource, and you can tell that that she truly cares about the wellbeing of the fish and the tank as a whole. 15/10!!

Best prices in town, nicest people. Very friendly and super helpful if you need to order fishread more

After being ejected from another clinic because I asked the staff at PMC on 15th Edmond to wear…read moremasks because I'm immunodeficient I was looked at by staff as if my request was insane. Petsmart was more courteous and the staff were all wearing masks and were very prompt to help me. Although my experience with Petsmart has been uneven over the years this staff worked to earn my business unlike to one above. Thank you Petsmart for caring about your customers and staff during this pandemic.

I scheduled an appointment with PetSmart in Edmond to groom my labradoodle right before he was to…read morehave surgery to remove a large tumor. The only available appointment they had was on a Sunday. When making the appointment they asked if I had records of his rabies vaccine. I told them that we had just moved and his records were still in a box somewhere at the house (we had not finished unpacking). I asked if they could call his old vet and obtain the information they needed and they replied yes. I showed up to his grooming appointment and they asked about his rabies vaccine and I said they were supposed to contact my veterinarian. They replied "Oh, we don't do that until right before the appointment" to which I stated "It's Sunday, they are closed". The girl then said "Well maybe the person making the reservation didn't realize it was for Sunday ". I looked at the girl in amazement and said "How could they not know it was for Sunday, they were the one making the appointment?" Needless to say, my dog did not get groomed (even though he was wearing a current rabies tag which they said wasn't acceptable).

Manager Chris is the best! He is so knowledgeable and helps me Every-time I come in he always…read morecomes and says hi and makes me feel at home.

Horrible customer service! Every time I visit this store, I…read moreleave pissed off. The lack of care and service is disgusting. Every person I have talked to there was lazy, not willing to help. Just the most recent experience- I simply asked for a buggy tonight because I was buying a 35# bag of pro plan, and wanted to buy some toys on clearance for my 8 rescue dogs. The response was poor. "They are outside to the right" So I set everything down and go outside. No buggies. No help. He shrugged as we watched me struggle. So I put all the toys back and only checked out with the dogfood that I carried through the store and out to car. Never was offered any kind of help whatsoever- These people need to wake up and find some happiness and kindness in their work - or move the hell on. If that was my store, would not be tolerated. Take some pride in your employees and maybe they will reflect that into your customers. Sincerely, A customer that spends around $600/ month on dogfood alone.

The staff was so great. They talked us through our first ever grooming appointment. I thought my…read moredog was going to be terrified but he looked so happy and excited when I picked him up. We'll be back for sure.

I took my 1yr puppy Bella to get a bath, nails, and what not done. Priscilla knew exactly how to…read morehave patience in grooming a puppy! Bella will be going back there again! Thank you!

Both the pet food and the service are wonderful! Our dog's skin, fur and digestive health have all…read moreimproved since switching to Pet Wants. They deliver to our front door and respond quickly to my questions/requests.

You can go see Santa at Christmas , tough toy , food , snacks , and nail clipping just about…read moreeverything. On South 119th.

Had the best experience here with the fabulous help of Jessica who answered every question and was…read moreabove and beyond helpful with so much information. This will be my new stop for all my pets needs. Shop local my friends.

10/10/23 Came in…read moretoday to see a female corgi and was hoping to bring her home. Ashlynn asked if i needed help and brought the puppy out right away for me. She was absolutely amazing during the whole process and was juggling getting me sorted and getting another new pet owner set. She was very nice and did her best to get me the best price for the puppy and helped with the payment plan. She is super approachable and an amazing employee.

It's been three years now, but after reading my review over again it's time to update the rest of…read morethe story. It wasn't just my puppy that was sick. And according to my vet they still are seeing the same thing with recent puppies from Petland. You have a warranty when you leave but you must use the "Petland" approved vet only. The warranty we paid for only paid for one visit, the first one, when she was diagnosed with the two parasites (Giardia and Coccidia) after that the warranty was voided. Why? Well, it's a fact, a lot of puppies sadly will eat their own poop. Especially if they are kenneled with other puppies. So she sadly reinfected herself because she would get into it as soon as it came out. I know gross but again this happens with so many puppies. Why was the warranty voided?!? I get that she reinfected herself, but it's Petlands fault that she was sick to begin with. We spent over $3k to buy her from Petland and then over $7k to get her over the parasites and healthy. Multiple vet appointments, tests, subcutaneous fluids due to dehydration, medications, cleaning supplies, and so on. It took over 6 months to get her over everything and healthy. When we realized the Petland vet would no longer cover the costs under her warranty she was immediately moved to our regular vet. Thank God because they changed the entire treatment plan and Saved her life. Get this! When I called and schedule her appointment my vet immediately said, "You're kidding me! This is the 5th puppy this week with the same parasites from that Petland store!" The alarm bells went off. I called the store again and told them my concerns. Their puppies were very contagious and very ill and they were spreading the parasites. Customers and kids visiting puppies were at a huge risk of contracting these parasites. The Petland staff was even at risk. My puppy lost over 2 pounds in the three weeks she was in the Petland store. That's a huge weight loss when she was 7.5 pounds when she arrived. They had notes saying they were treating her for a gastrointestinal illness but didn't tell us when we purchased her. Our vet was concerned she would not make it. She cried and trembled in pain. This is wrong!!! You bet I called animal welfare and reported this. Now I've been told again and again by our vet that they continue to see these same problems with new puppies that come in from this store. I was never contacted by Petland. No one checked on us and the situation. They didn't care when I called. It was like out of sight, out of mind. I was lied to about her registration. They charged me extra saying oh she's double registered with the AKC and ICA. Truth is she was not AKC because her mother was not. Upon further investigation I learned that She came from a puppy mill and they sent her home with us knowing she was very ill. I will continue to advocate for these helpless puppies. I'm thankful today to have a happy, healthy girl but hate that she had such a rough start to life. She didn't deserve that. Again, I feel like I rescued her from that pet store three years ago this past August. Please do your research. A good place to get puppies is with a third party called good dog. They are health tested and come with true guarantees. Of course you can always adopt as well. I wouldn't trade my girl for any other dog but I'm truly sad that I supported this store and the puppy mill she came from.