Great prices and selection of items, however their small animals aren't exactly on the proper…read morediets. I got a chinchilla from here and he was on some food with dried fruits and veggies in them. Chinchillas cannot process sugars and are supposed to have a strict no fruit no veggie diet. I'm switching him over to an all pelleted mix now because all he eats are the fruits and veggies in the old pelleted mix and leaves the pellets! He is a great chinchilla. Although the employees had no idea how old he was and if he was a he. We had to take him to the vet to get him sexed. I'm sure all of this is a corporate issue, not store but I wish it was better so the animals are getting the proper diet. As far as service goes, it's usually pretty great. There have been a few times where the person at the cash register was slow, but that's only 1 out of the like 15 times we have been there. I love this store and will continue to stop by every time I'm in Edmond.

Great local pet store that has all the options. The selection of local dog treats is unmatched. Dog…read morewash is a bonus!

Fun place with some cool stuff. Very disappointed though that they refused to offer a coupon I had…read morethat was FROM them. Definitely decreases the positivity of the whole experience. The lady didn't offer to ask her manager or anything, just said, I haven't seen that before so I can't use it. They have specialty dog foods which is great for some people. But good grief work on customer service. We did buy a few treats for my pup that were reasonably priced. DO NOT come here thinking you can use a coupon, apparently they can straight up refuse them after they ring you up.

This place is a pet parent's dream! The staff is knowledgeable and extremely helpful! I went in to…read morecheck it out and left far more knowledgeable than when I entered! The store is full of wonderful toys, food and ideas! I will always shop there! My puppy was treated like royalty!

Great place for our dog!! Today is our dog's 4th birthday so we had to buy him a birthday treat!!…read moreDefinitely worth the visit!

I came here for my dogs 2nd birthday. I let her pick out whatever she wanted and this store has a…read moregreat assortment of goodies for your pooch. Mochi had. A hard time deciding so of course I got her a couple different items. They have cute baked goods in the case and bones and chews on the wall. They have cute toys and other supplies too. The owners were so kind in answering any questions we had and made sure mochi had a great 2nd birthday! Will be going back.

The staff was so great. They talked us through our first ever grooming appointment. I thought my…read moredog was going to be terrified but he looked so happy and excited when I picked him up. We'll be back for sure.

I took my 1yr puppy Bella to get a bath, nails, and what not done. Priscilla knew exactly how to…read morehave patience in grooming a puppy! Bella will be going back there again! Thank you!

Both the pet food and the service are wonderful! Our dog's skin, fur and digestive health have all…read moreimproved since switching to Pet Wants. They deliver to our front door and respond quickly to my questions/requests.

Where do I even begin? The staff, incredibly knowledgable and friendly. The selection, top notch…read moreand always changing. If you own or are looking to own an aquarium, this is the place to go. The Fish Lady is a wonderful resource, and you can tell that that she truly cares about the wellbeing of the fish and the tank as a whole. 15/10!!

Best prices in town, nicest people. Very friendly and super helpful if you need to order fishread more

Manager Chris is the best! He is so knowledgeable and helps me Every-time I come in he always…read morecomes and says hi and makes me feel at home.

Horrible customer service! Every time I visit this store, I…read moreleave pissed off. The lack of care and service is disgusting. Every person I have talked to there was lazy, not willing to help. Just the most recent experience- I simply asked for a buggy tonight because I was buying a 35# bag of pro plan, and wanted to buy some toys on clearance for my 8 rescue dogs. The response was poor. "They are outside to the right" So I set everything down and go outside. No buggies. No help. He shrugged as we watched me struggle. So I put all the toys back and only checked out with the dogfood that I carried through the store and out to car. Never was offered any kind of help whatsoever- These people need to wake up and find some happiness and kindness in their work - or move the hell on. If that was my store, would not be tolerated. Take some pride in your employees and maybe they will reflect that into your customers. Sincerely, A customer that spends around $600/ month on dogfood alone.

After being ejected from another clinic because I asked the staff at PMC on 15th Edmond to wear…read moremasks because I'm immunodeficient I was looked at by staff as if my request was insane. Petsmart was more courteous and the staff were all wearing masks and were very prompt to help me. Although my experience with Petsmart has been uneven over the years this staff worked to earn my business unlike to one above. Thank you Petsmart for caring about your customers and staff during this pandemic.

I scheduled an appointment with PetSmart in Edmond to groom my labradoodle right before he was to…read morehave surgery to remove a large tumor. The only available appointment they had was on a Sunday. When making the appointment they asked if I had records of his rabies vaccine. I told them that we had just moved and his records were still in a box somewhere at the house (we had not finished unpacking). I asked if they could call his old vet and obtain the information they needed and they replied yes. I showed up to his grooming appointment and they asked about his rabies vaccine and I said they were supposed to contact my veterinarian. They replied "Oh, we don't do that until right before the appointment" to which I stated "It's Sunday, they are closed". The girl then said "Well maybe the person making the reservation didn't realize it was for Sunday ". I looked at the girl in amazement and said "How could they not know it was for Sunday, they were the one making the appointment?" Needless to say, my dog did not get groomed (even though he was wearing a current rabies tag which they said wasn't acceptable).

You can go see Santa at Christmas , tough toy , food , snacks , and nail clipping just about…read moreeverything. On South 119th.

Had the best experience here with the fabulous help of Jessica who answered every question and was…read moreabove and beyond helpful with so much information. This will be my new stop for all my pets needs. Shop local my friends.

Great location and small town feel. Love that I can run in quick, grab my goods and be on my way…read more Friendly knowledgeable staff, too.

After speaking to Darren the store mgr about a small issue, he made me feel like a valued customer…read moreand I am happy to continue shopping here as I have many years! He took time out of his busy day to spend time on the phone with me to resolve the issue.