Great location and small town feel. Love that I can run in quick, grab my goods and be on my way…read more Friendly knowledgeable staff, too.

I thought the staff was untrained on how to handle customers and their dogs. My dog is a chihuahua…read moreand if anyone who knows dogs they are attached to one person in the household. She is very attached to me so she barks a lot being protected of me. They seemed to be worried that I had never had her groomed before. I told them she had and as soon as I leave she will be good as gold as everyone has told me that has groomed her. She was walking around sniffing and found something on the ground. Your associate said why is she foaming at the mouth and I wiped around her mouth to realized it was soap but still I could tell you're associate did not believe me. When they were done they said she was good as I stated. Then we went out in the store to get a harness for her that she could not riggle out of and a another associate came over to tell me she could not walk around without a leash and my husband told her that is what we are trying to buy and she was still rude. I have never had such a bad experience at any other place I have been. The minute I told associates at other stores that she would be good after I left, they understood and took her lovingly from me so she would calm down. I never have had such a bad experience as today. She will most likely have diarrhea after eating soap off the floor. Not a happy experience!

I have been shopping here since 2010, because they have all my dogs favorite brands. Overall, my…read moredogs like Fromm's the best for dog food. They also like Zorigen and Acana. Or maybe I approve of them. As for treats, my dogs kind them all. I like Origen snd Aunt Lucy's. They bring in specialty people and events. For example, Pam Case, an animal communicator comes in every few months. Dr. Weisel, the chiropractor, comes in once a month. They often have doggie-portraits that the proceeds go to a local dog rescue. They also offer wine and cheese tastings, new product info, etc. They have a loyalty program and for every $250 you spend they give you a $5 reward. Many of the fig brands also gave incentive programs where if you but do many bags you get a free one.

You can go see Santa at Christmas , tough toy , food , snacks , and nail clipping just about…read moreeverything. On South 119th.

Wife comes her all the time to get items for our animals. The staff are always super friendly and…read morevery knowledgeable. If you haven't been to this location. Stop in and check them out.

Very nice woman running this shop. Bought a Golden Knee for my brother from her and she was super…read morehelpful. Prices are fair and they are very informative when you purchase if you do not have experience.

10/10/23 Came in…read moretoday to see a female corgi and was hoping to bring her home. Ashlynn asked if i needed help and brought the puppy out right away for me. She was absolutely amazing during the whole process and was juggling getting me sorted and getting another new pet owner set. She was very nice and did her best to get me the best price for the puppy and helped with the payment plan. She is super approachable and an amazing employee.

It's been three years now, but after reading my review over again it's time to update the rest of…read morethe story. It wasn't just my puppy that was sick. And according to my vet they still are seeing the same thing with recent puppies from Petland. You have a warranty when you leave but you must use the "Petland" approved vet only. The warranty we paid for only paid for one visit, the first one, when she was diagnosed with the two parasites (Giardia and Coccidia) after that the warranty was voided. Why? Well, it's a fact, a lot of puppies sadly will eat their own poop. Especially if they are kenneled with other puppies. So she sadly reinfected herself because she would get into it as soon as it came out. I know gross but again this happens with so many puppies. Why was the warranty voided?!? I get that she reinfected herself, but it's Petlands fault that she was sick to begin with. We spent over $3k to buy her from Petland and then over $7k to get her over the parasites and healthy. Multiple vet appointments, tests, subcutaneous fluids due to dehydration, medications, cleaning supplies, and so on. It took over 6 months to get her over everything and healthy. When we realized the Petland vet would no longer cover the costs under her warranty she was immediately moved to our regular vet. Thank God because they changed the entire treatment plan and Saved her life. Get this! When I called and schedule her appointment my vet immediately said, "You're kidding me! This is the 5th puppy this week with the same parasites from that Petland store!" The alarm bells went off. I called the store again and told them my concerns. Their puppies were very contagious and very ill and they were spreading the parasites. Customers and kids visiting puppies were at a huge risk of contracting these parasites. The Petland staff was even at risk. My puppy lost over 2 pounds in the three weeks she was in the Petland store. That's a huge weight loss when she was 7.5 pounds when she arrived. They had notes saying they were treating her for a gastrointestinal illness but didn't tell us when we purchased her. Our vet was concerned she would not make it. She cried and trembled in pain. This is wrong!!! You bet I called animal welfare and reported this. Now I've been told again and again by our vet that they continue to see these same problems with new puppies that come in from this store. I was never contacted by Petland. No one checked on us and the situation. They didn't care when I called. It was like out of sight, out of mind. I was lied to about her registration. They charged me extra saying oh she's double registered with the AKC and ICA. Truth is she was not AKC because her mother was not. Upon further investigation I learned that She came from a puppy mill and they sent her home with us knowing she was very ill. I will continue to advocate for these helpless puppies. I'm thankful today to have a happy, healthy girl but hate that she had such a rough start to life. She didn't deserve that. Again, I feel like I rescued her from that pet store three years ago this past August. Please do your research. A good place to get puppies is with a third party called good dog. They are health tested and come with true guarantees. Of course you can always adopt as well. I wouldn't trade my girl for any other dog but I'm truly sad that I supported this store and the puppy mill she came from.

I have shopped there forever and always had a good time. Folks there know their the animals and…read moreanswer questions with knowledge.

I was hoping it was a one time thing but this shop is terrible. The reptiles go with little to no…read morehumidity, some stay without water, multiples large boas in the same small enclosure, dirty enclosures. There is just too much negative for me to wanna buy anything from these people. Buy from a reputable breeder please.

I took my Cavapoo to a different groomer that charged extra to have an assistant while grooming my…read moredog. The groomer at All Fur Paws did a great job. She was professional and skilled at dealing with a young dog. I highly recommend All Fur Paws. The prices are also very reasonable.

I took my 1yr puppy Bella to get a bath, nails, and what not done. Priscilla knew exactly how to…read morehave patience in grooming a puppy! Bella will be going back there again! Thank you!

We're wild about the wide selection of pet toys available here, and have never EVER asked a…read morequestion of the staff that they were unable to answer with speed, precision, and the utmost courtesy. Top quality foods, both for specialty diets and regular pet diets? Yes, and in sheer abundance. We also love the fact that this shop is locally owned, and that we're not forced to support some multi-national corporation each time we choose to spend our hard earned dollars here.

I came into the store with my best friend a couple of times to buy treats for her three-legged dog…read morea while back. The employees actually kept up with what we needed and nothing really concerned me. I had a fun time looking around and looking at some toys to secretly buy for her. (Let's just say that's the first time she's hugged me during gift openings on Christmas.) The place didn't seem very packed like many other businesses, and the floors were kept neat. I want a pet store like this closer to me.

This is a dog friendly place. They have quite a variety of food and clothes for dogs. There is a…read morelarge variety of things for cats too. They also have guinea pigs and reptiles and rodents. I love ordering from them online. I've gotten all of my dog furniture from there. However, I feel like their dog food prices are high. I generally buy dog food at local pet food stores for less than they charge.

A couple of the workers here are friendlier and more helpful than at your average chain pet store…read more Plus they have a larger selection of animals to choose from than Petsmart. Fish tanks are clean, and they have salt water fish, coral frags and live rock! First time I've seen the latter two at a Petco before. Only negative is on average, pet supplies are priced a bit higher than Petsmart and Walmart, and they run fewer sales on potential pets. I've never had a dog groomed here, so I can't comment on that. But the service we had was excellent and they let customers interact and touch a lot of the animals here, which was very helpful in deciding which pet to take home with us. Just ask and they will get an animal out for you. It is sad we have no locally owned pet stores, especially in a city of this size. And I know Petco and Petsmart were the cause. But in this post-LFS world, this is a pretty decent Petco location. If you do stop in, be sure to say hi to 'Heihei' the feisty Green-cheeked conyure.

I just spoke with Megan at the Yukon Pawtopia location inquiring about their DIY dog washing. She…read morewas extremely helpful and enthusiastic in describing the facilities amenities - shampoo, condition, combs, towels and blow dryer. The only other thing needed is the dog! I am new to Oklahoma coming from South Carolina and have two doodle dogs both of which will be going to Norman location. If the assistance is anything like her, that will be my go-to place for the full nutrition products and, of course, the DIY dog wash. Will update after visit. UPDATE; The visit to this Norman, OK Pawtopia for my two doodle dogs was great. They supplied a safe dog wash tub, shampoo, conditioner, scrubbers, towels, brushes, drying station, and a cleanup after me! I washed the dogs on separate visits and there was a steady stream of customers. No appointment necessary but if all three stations are full, you will need to wait until one is open.

Great place for diy dog washing! Everything is provided, and stations are at a height that is easy…read moreon your back so you aren't hurting or rushing. My GSD was very clean and felt like a brand new puppy when we left! Be careful of the blow dryers getting too close to the skin. My dog has thick fur that takes forever to dry normally, but the blowdryers are very powerful and work quickly. They could burn if too close, so take your time and don't linger in one place for too long... please learn from my mistake. Staffing was extremely nice, attentive and helpful, the store was a bit crowded physically because they have lots of goodies, all customers seemed happy, parking was easy.

African cichlids? Snakes? Lizards? Community fish? Salt water? Supplies? Food? They have it all and…read moreat a reasonable price. They are pretty awesome. If they don't have it they can get it for you from tanks to freaking crickets. If you haven't been here you are missing out. BLOWS PETCO PETSMART OUT OF THE WATER. No pun intended.

If I could give this place zero stars, I would do so. I walked in and there were a few employees…read moretalking at the front counter. One woman smiled at me and I said hi but that was it. No one offered to help or even asked what I was looking for. So I walked around and started looking at the fish tanks and the reptile cages. The first thing I noticed was that the reptiles cages were all filthy. I mean, there was just ridiculous amounts of poop in them. One cage with at least 6 adult bearded dragons had more poop in their water bowl that it did water! And they were laying it! But hey, at least they had water, albeit poopy water. Most of the snakes and lizards had bone dry bowls despite the fact that many of them were in shed. As I'm noticing this, I look into one cage labled "eyeless ball python." Not only was that ball python, not "eyeless"... it was DEAD! And had been for at least two days judging by how shrunken and desiccated it looked. I pointed it out to an employee that was passing by and he looked at me like I was crazy. A few minutes later, I look back and see him pulling the poor thing out and taking it to the back, presumably to toss it into a trash can. Almost every cage was either not labeled or was mislabeled. One enclosure housing three redtail boas was labeled as One Male Savannah Monitor. Uh, no. Not even close. And most of the the fish tanks were also unlabeled and unpriced. I did notice that some of the cichlids were priced but I thought they were on the high side. Unless you're a cichlid breeder, you're not likely to spend 50 to 150 dollars on a single fish. Standing puddles of water on the floor, a whole corner of the store with some sort of construction going on and no tanks up and running, none of which was roped or signed off. And again, very unhelpful employees. But that's probably because they were too busy playing with, and I'm not making this up, a taser. A TASER! While I was looking around, thinking about buying a snake (before I saw the state of most of them) the employees and maybe what was a customer were up at the front tasing one another for fun! Yeah, that's about the level of professionalism I would expect from a store that lets it's animals wallow in filth and can't even be bothered to check that everyone's alive each morning. If you're into herps, amphibans, or fish, do yourself and favor and just stay away from this place. Aside from the discus fish and some of the cichlids, nothing looked like it was 100% perfectly healthy. If you do get something from here, put it in quarantine immediately or better yet, take it to an exotic vet. I would not be surprised to find that their animals carry parasites or disease. Partly because of the level of care that I saw (or really lack there of...) But also because they apparently take in animals on trade, meaning who KNOWS where they came from. I will never go back. Not ever. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ TLDR: Dirty cages, poorly kept animals, no customer service at all. The place made me feel sick...