The store is extremely clean, you are greeted at the door no matter how many customers are present, There are sales but not as many on large bird items. I never joined because I thought they were only for four legged family members. Low and behold there was a sale on the last of the large parrot food, but I had to be a member to take advantage, so I joined. I will return with hopes they will be better stocked. read more

Front desk girls were very rude. Place was clean tho. The guy in the back was very nice and helpful. The girls did nothing but talk, gave dirty looks at us and got mad when I said she can't pet my dog. read more

The front check out team member Riley K. was very courteous and one of the young male team members offered to carry out my purchase to my car. I wished I'd seen his nametag to give him credit for his service. The products I needed were in stock and on SALE read more

By far the best place to find food for your pets in the area. Now that it seems the cat food pandemic is over they have full shelves of wet cat food and dry cat food. It's the only place that I can find my cats dry food so I stop by quite often. They have a large selection of everything for every kind of pet. Prices are reasonable versus all of the competition. Definitely will be back. read more

The store is always clean I'm able to find what I need there are plenty of options and sales to choose from and the staff is friendly and knowledgeable read more

I went there for the first time the other day. I was impressed with the large selection of products. Good prices and sales. They were very helpful and friendly. I will go back. read more

I love this place. I do my groceries and then come here and get my pup whatever she needs. Guess that's why she's a fatty lol but the people are nice and helpful here. read more

Very nice, helpful people work here. They are always willing to help. The store is very clean. This store is handicap accessible!

Great products for my dog. Helpful staff! He loves going in the store and picking out his own treats and cookies. read more

Wonderful Knowledgeable Employees greeting you as you enter the store and eager to help with questions, Best Prices on Dog foods, and always well stocked! I Love the dog wash, it is the best value! read more

When the shelf says $2.25 and your receipt says $2.98 each and you ask for an explanation and the "manager" Riley tells you but you get a discount so the price you pay is $2.25, brought it to her attention the price on the shelf is the price you pay, now she's getting snippy and says we buy outside of Pet Supplies Plus we're a franchise so we set our own prices. Hmmmm isn't that called Bait and Switch??? I could go on but why? Girl needs management training, social skills, and anger control. Related to the family? read more

My husband and I frequent this location frequently for our 3 year old golden doodle. This store is always clean, well stocked,& the sales associates are very friendly and knowledgeable. We bring our fur baby with us for the ride and to go shopping with us in the store. The associates are so wonderful with her. Face masks are required for both customers and sales associates. The store is very clean for a pet store. Definitely will be doing years of business with them! read more

Pet Supplies Plus Dyer - Shiloh, our 3 year old golden doodle. She's very dotted on!! - Pet Stores Near Me - Dyer, Indiana

Very pleasant and helpful staff in the dog wash facility. Great job by all . They greet you right when you walk in the door and have everything ready for you in the wash are . Thanks to all the team members the make it a pleasurable experience read more

Convenient , helpful and friendly staff ! Feels like a ma and pop shop. You can get in and out quickly. We also liked the convenience of the dog wash center . read more

I love the store and if you watch their ads you can usually get products just as cheap or cheaper than Walmart or any other store. Their products are fresh and their service is excellent. read more

Like like like! I've been meaning to go here for some time, but I've been so used to the Super Mega Pet Store chains like Petsmart and PetCo... this place just kept getting passed up for 'familiarity'. Finally I did stop by while waiting for a table at Jelly and boy am I glad I stopped in for a look see! It's not as BIG is the major pet stores, but it's got a lot to offer. They've got a massive selection of dog treats and bones, Cat stuff galore, the pet food selection seem legit and they have plenty of the 'natural' foods too, and my favorite part - outdoor / active pet items! For outdoor stuff they've got a nice selection. Life Vests, Hike Packs, portable food/water bowls, even Waterproof Sweaters for dogs not adapted for cold/wet weather hikes. Me and my pup are hiking fanatics so we know a thing or two about puppy hiking gear - these guys got the goods. I'll be swinging by here for a new hiking pack soon enough. Maybe even get some other accessories too... The dog treat aisle is loaded! Picture this: http://www.yelp.com/biz_photos/pet-supplies-plus-dyer?select=qHYR8kEGy5pWrrPHbLVacQ I took my pup, let her pick around a bit, she goes for one... boom buyin' it. Prices are by weight FYI. Bones... lot's and lots of bones, big ones, small ones, some as big as your head (well almost). No pet store is complete without a section of ridiculous dog toys, rubber chickens, Kong stuff, fuzzy stuffed toys- the kind that last about 5 minutes after giving it to the pup, squeaky toys, not so squeaky toys even those battery operated ones that roll around. All of the employees are very friendly and helpful. Looking for something? They'll easily point you in the right direction. Got a question about a certain dog food or which pooper scooper works best? They'll try to answer it or ask someone who knows more about it than they do... easy peazy. I'll admit some of the prices are a little bit higher than the big stores, but not by much, Plus they have sales going on occasion. That life jacket i spoke of earlier - was on sale for $19.99 - purdy good deal. The short and simple: I like this place, so does the pup, we'll be back. SYOY! read more

Pet Supplies Plus Dyer - Huge treats selection! Plus, try before you buy ;) - Pet Stores Near Me - Dyer, Indiana

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Why would I shop in your store and pay $19.98 when the same exact item can be purchased at Walmart for $14.98. Never ever will I spend my hard earned money at your store. read more

The store had exactly what I needed at a good price. Always a friendly and helpful staff!

This store offered price match but won't actually price match Walmart's dog food price. This store is way over priced why shop here when I can find stuff way cheaper elsewhere.. yikes read more

I love our neighborhood PSP! They're always friendly, helpful, and knowledgeable. Most importantly, the majority of the staff have been there for years! That says everything. I've gotten to know the employees there and it makes my visit that much more enjoyable. read more

I know it seems like it's just another pet store, but the staff definitely sets this location apart. They are incredibly helpful and informed about all their products. They have a vast selection of food and treats for any dietary need. If you ask they will carry your food out to the car for you! Great display of their quality customer service. read more

Been going there for over a year, order dog food online almost every other week for our dogs. Me & my wife both work different jobs with different schedules. So normally show them on my phone her driver's license & credit card on my phone. Now the policy changes a they want me to have the actual in hand. I told them I can show them my license & they said no.they said I can return it & re buy it there.i asked will I still get our discount they said no.i said im getting dog food not drugs from walgreens. Who else wants to take my wife's info. To still my dog food? I told them nicely after I repurchased it I will no longer come back .They said sorry it's the new policy. No value for existing customers. Oh well time to move on to next pet store. read more

This store has everything I need because it carries Ziwi cat food (the only food my super picky, tiny cat will eat). The employees are helpful. The store is always clean and well organized. A great store. read more

We were in this evening and we bought a horn worm for our lizard . When we got into the car we realized it was a tiny worm and went to return it/exchange it for a new one . As we walked in we were approached by the manager (she is tall has glasses and had pigtails) telling us there were no more worms . Very rude and bad attitude. Continued giving dirty looks as we made our exchange. read more

The staff here is always helpful. I get special order critters for my critters and the special order arrives fresh. There is a lot of staff available to help. PSP has a customer loyalty program - spend $100 get $5. Not a huge amount but a nice little thank you. They have a BIG cat aisle as well as product for rodents and reptiles. I like feeling like they are happy to help me rather than some stores where the staff acts as if they are doing you a favor to wait on you. read more

I have never been so disrespected or felt so degraded in my life!!! I made an appointment to use the dog wash for my two dogs over the phone. I arrive and they tell me that i am unable to use the dog wash because I have two dogs by myself. I politely explained that no one had explained that I needed another person but that's fine I can just wash one dog at a time and leave the other one in the car for a short period of time. The employee said well let me speak with the manager to see what we can do for you because I do see someone made a mistake and scheduled your two dogs but for only one time slot. About five mins later the manager Scott came out very rudely stating there is nothing he can do for me because I am scheduled only one spot and it's not almost 15 mins after my scheduled time. I explained that I was here on time and the employee is trying to accommodate me because it seems as if someone made a mistake and scheduled it for one time slot. He then became very ignorant and told me once again there is nothing he can do for me and to leave his store and never return before he calls the police and tell them I'm trespassing!!! I asked his his name and told him I will be making a complaint with corporate which then he began to laugh in my face and tell me he has nothing to do with corporate because he has franchised the store! I have shopped here plenty of time over the years but I will never return and I encourage you all to spend your money where management has more respect for there loyal customers! read more

I truly love this store, would always come in and get my dog the bagels, recently had to put him to sleep and ended up getting a cat which I know nothing about taking care of a cat, but the manager was so very helpful telling me what I would need, employees bend over backwards to help you find something or answer any questions you may have. I don't feel prices are that high, and even if they are compared to Petco or Petsmart it balances out with the friendliness of the staff and the selection of food and toys available. read more

We went to the store with our new puppy. Boy did she get attention! The workers loved talking to her. They made us feel very welcome. Willing to help with anything we were looking for. Great store. read more

My family and I went in today to try and find what cat food my uncle fed his beloved cats. My uncle passed away suddenly last week, and my family has been devastated. Keeping the cats in the cats in the family was very important to us, and we want to continue to give them the wonderful life he gave them. We went into PSP knowing that he was a loyal customer, and we worked with heather to find the exact food that his cats ate. She was kind, caring, and so helpful. This was so nice for our family and now I know that I have the right food to keep his cats happy and heathy. Thank you Pet Supplies Plus!!! read more

I love shopping here! They have added so many new products over the last year or so and I love being able to find new things for my dogs and small pets. Everyone is really nice too. read more

Excellent customer service. Unlike any other pet store we've gone to before & we're OLD lol:) Love their Dog Wash too.

Great selection of dog foods. Frequent sales. Friendly staff. $10 self-sevice dog wash!

Love this place. They always have everything I am looking for. And in the back they have three dog wash stations. Use them all the time and my wife is happy because it keeps the dog hair out of our tub. read more

They have wellness food that is my number one choice. They have good coupons and that saves a lot. They have a huge selection of toys for dogs. The only thing that I wish they had more of is wee-wee pads. They are always low on them when I go and I do not see the bigger ones for the bigger dogs. read more

This place has a fantastic selection of food (more than any other places around here) and the prices are pretty reasonable. What I do not like is the fact that they sell live animals, but luckily they do not sell Dogs or Cats. The staff is friendly. I've never had anyone roll eyes or seem frustrated by my (and other customers) mere existence like at some places. I really drive out of my way to get to Pet Supplies Plus but it is worth it. You get $5 off for every $100 you spend which really does go a long way in the end. There is also a huge selection of dog treats and small animal bedding which is nice as well. read more

I bought a dog wash 5 washes for $25 and was told at time of purchase it would expire. I've used 3 and had 2 more to use. I went to the store on 9-20 to use and was told they were no longer accepting those. I asked the cashier if there was a manager around she called the general manager Scott. He came over with a very rude and and yelling about he sent refuse two other people today and they were not accepting them anymore they stopped a couple months ago. I ask him to stop yelling at me and if there was someone else I could talk to. He said no. He was the boss. I asked did they send out or post something saying they will not b accepting anymore. He started again talking loudly and over talking me. So I told him let me know when I can speak because I was not going to get into a screaming match with him. I showed him where I used the in Oct 27 he started talking loudly again telling me he didn't care and they were not accepting them at this point I asked the cashier to go ahead and ring me up for a wash. I also asked for his name he stated Scott I asked if he had a last name He said no. I said so your not going to give me your last name.he said no I'm the only Scott here. I said and ur the owner of this store he then tells me no Joey is. Once again he starts telling me about the dog wash. I told him at were done talking cause he still yelling and pissing me off. He yanks up the dog wash container and tells me he doesn't want my business and I can leave. I've been going to this store for 10 plus years and have returned, price matched and used the law enforcement discount over the years without any issues. Like I explain to him it wasn't about the wash it was his rudeness and yelling. I will be shopping somewhere else and will be sure to take my family, friends and coworkers business somewhere else also. read more

My dog Clyde and I love this store! We had to go to one of their competitors today because Pet Supplies Plus was closed for Memorial Day, and there was no comparison in price, selection or service. And Clyde missed his treat at checkout! read more

I could not believe the sheer ignorance of the staff there. We went to get a few goodies for my dogs, my kids saw a ferrett. Mind you, they're not little nor are they ignorant. They just had some questions. The snotty girl wouldn't answer their questions, just kept asking "are you interested in buying it?" when they said no, she got really ignorant. I asked if they could pet it, and she said "if you want to pet animals, go to Alsips". we walked out without buying anything. NEVER AGAIN. if you want some of the better brands of pet food, go to Hungry Hound in St. John. They're nicer! read more

The worst customer service ever. I started going here because they have the special brand of dog food I need for my dogs. Anyway, this brand is not discounted so the manufacturer offers a buy 10 get the 11th free. So, for $50 a bag, not a bad deal. Anyway, I get the whole spiel on how it works...the cashier writes in the info needed all I have to do is produce this card showing the up to 10 purchases. Here is the tricky part, it clearly says it needs the UPC codes from the bags. But I was told by what I think was a manager or shift leader that the cashier writing in the date etc of each purchase that I would NOT need to keep the UPC codes from the bags. So, every month I religiously would walk in, buy my dog food, some treats etc...my average bill was around $72 month...you do the math...that is with tax almost $750. Each time I bought in my little frequent buyer card and if I would bother to do that I could have just as easily cut off the UPC codes on my bags when I went home. But I was told DON'T bother. By the way, the same cashiers were there...not rude or anything but just standing there not pricing anything, not doing other tasks...just standing there. They never remembered my name -just a job not an animal lover to be seen. With that said, I walk in for my 11th free bag with a big ass smile on my face and around $30 in dog bones and treats. The cashier-the same numb looking one on the first register asks me for the UPC codes. I tell her what I was told and that I always go thru her line etc. she says very dull like- it says it right here and I say, I was told not to...she calls the manager like person over to further embarrass me that it clearly says to keep the UPC codes- i tell her what I was told...she looks at me sadly and says, I can give you 10% off your bag. I looked at her and said I just can't shop here and left my dog food, treats and bones and left. The sad part is that I was going out of town and I had little food for my dogs. Luckily we live close to Chicago so I searched my phone for a place that sells my brand...I found the best pet store ever-TED's in Lansing, IL a mere 1.8 miles away. They had my dog food and guess what their frequent buyer card says from the manuf...well what it does not say is keep the UPC codes. So, that tells me that these UPC codes really aren't important (I called the manuf sales rep-he too confirmed this!)guess what, at Ted's they even keep my card on file-send me coupons, smile and know my name. They can answer questions intelligently and they take my dog food to my car. I also called the DM for PSP chain who 3 days later returned my call and very dryly scolded me on the UPC codes and said he would honor my buy 10 get 11th free card if I wanted...well, too late. They lost a customer and I tell ALL my friends especially pet owners....Ted's look out for my friends-we are coming!!!! The rep for the dog food honored my 11th free bag at Ted's that same day:) read more